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The Palms - Town & Country Club

Expedia.comUS$104*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$108*
US$104*
US$108*
US$108*
US$104*
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The Palms - Town & Country Club
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179 Reviews from our TripAdvisor Community

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Showing 174: English reviews
New Delhi, India
Reviewed 20 January 2017

We stayed at the Palms first week of January. The property is not too huge as most resorts but is designed well. It is acually club so one should not expect what you normally see in other resports. We were upgraded to the suite which was excellent. The Staff are very friendly and helpful - especially Raj at the front...

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Helpful?
Thank felixa590
Anoop_Khushalani2013, Director - Sales & Marketing at The Palms - Town & Country Club, responded to this review

It was indeed a pleasure having you at The Palms Town & Country Club, Gurugram and we thank you for sharing your encouraging feedback through TripAdvisor. We thank you for your valuable feedback. We are very happy to learn that you had a wonderful stay and you consider our services as value for money. It is our earnest endeavor to...

Brisbane, Australia
Reviewed 20 January 2017

I have spent much time at this accommodation as I am booked here for work. I find the service good with some individuals better than others. I find that the WIFI is so intermittent that it frustrates me very much. I have to use the internet for my job and as I come from a country with another time zone...

Review collected in partnership with this hotel
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Helpful?
Thank chrishH9212KH
Anoop_Khushalani2013, Director - Sales & Marketing at The Palms - Town & Country Club, responded to this review

Thank you for sharing the feedback on TripAdvisor for our property. It is our earnest endeavor to ensure that our guests enjoy a memorable experience and I am delighted to note that our room decor, overall product, amenities, service, food and personnel have left you with a favorable impression. Please accept our apologies for the slow speed of internet. I...

Penang Island, Malaysia
Reviewed 19 January 2017

The hotel is really good in terms of environment and services. Maybe it was my bad luck, stayed there for 3 nights but temperature of the air-cond was not able to adjust on 1st and 3rd night, it was warm. 2nd night is the worst when the power supply kept tripping for 2-3 times middle of the night.

Review collected in partnership with this hotel
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Helpful?
Thank mervin_goh
Anoop_Khushalani2013, Director - Sales & Marketing at The Palms - Town & Country Club, responded to this review

Thank you for taking the time out to share your wonderful feedback with us about your visit. We are happy to learn you had a very good experience with us and it is our constant endeavor to provide authentic hospitality to all our guests. I have shared your feedback with the entire team, it truly drives us to give our...

Gurugram (Gurgaon), India
Reviewed 19 January 2017

We around five friends family had stayed for one night for oyr get together, its nicely maintained property, kids thoroughly enjoyed, restaurants were good, room service were quick.location is excellent as we didn't need to drive far

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Helpful?
Thank Gaurav K
Anoop_Khushalani2013, Director - Sales & Marketing at The Palms - Town & Country Club, responded to this review

We would like to thank you for choosing to stay with us and for sharing your experience here on TripAdvisor. We are delighted to learn that our services, facilities and products were at par with your expectations. We endeavor to provide a peaceful stay to our esteemed patrons through our well-appointed rooms that feature the most modern amenities. Your appreciation...

Bengaluru, India
Reviewed 26 December 2016

Had an opportunity to visit the Palms for a training. Training was arranged in the Viceroy Chamber. The ambiance and the set up was perfect for a training atmosphere. The dates were from Dec 5 - 9 2016. We were well attended by the F & B personnel positioned for the Viceroy. The Food though a limited variety , still...

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Helpful?
Thank Vishy_2016
Anoop_Khushalani2013, Assistant Director - Sales & Marketing at The Palms - Town & Country Club, responded to this review

Thank you so much for sharing this very kind and thoughtful review on TripAdvisor. Your wonderful and warm words are so greatly appreciated by us all! I am thrilled to read that you liked our property for training purpose and specially written a feedback on this forum. Your generous compliments have been shared with the team and especially with Rajinder...

New Delhi, India
Reviewed 12 December 2016

Went and stayed at this place for one night and made a promise never to stay here again. This if looked from outside looks great and quite fascinating but once you enter you start getting horrified on every step. So let me start with the first insane thing - we entered the hotel and checked in and were charged a...

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Helpful?
1Thank Shantanu1012
Anoop_Khushalani2013, Assistant Director - Sales & Marketing at The Palms - Town & Country Club, responded to this review

Thank you for sharing your feedback on TripAdvisor about our property however, we are unable to track your stay details in our systems. We have done investigation at our end to find out about your stay & feedback but we have no details of such complaints registered. I would request you to please check if you have posted your review...

Nagpur
Reviewed 5 December 2016 via mobile

Attended a wedding reception at the Palms. It's superb place with excellent location in Gurgaon, the variety, taste and presentation was excellent. Staff was too courteous and vwry attentive. Overall great...

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Helpful?
Thank vinod t
Anoop_Khushalani2013, Assistant Director - Sales & Marketing at The Palms - Town & Country Club, responded to this review

Thank you for your kind patronage and for giving your feedback on Tripadvisor. It was indeed a pleasure having you with us. It is heartening to learn that the wedding function attended by you at our property was a good experience you liked everything about the event. We at The Palms Town & Country Club, transform every aspect of service...

Navi Mumbai, India
Reviewed 5 December 2016 via mobile

Stayed at the hotel due to the location as it was close to the workplace. Hotel is more like a club and banqueting place however, the rooms are pretty well maintained and are spread across in cluster of 4 to 8 room blocks. Gives a feeling of serviced apartments. Housekeeping and laundry service is good. The best part is the...

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Helpful?
Thank Dhanich
Anoop_Khushalani2013, Assistant Director - Sales & Marketing at The Palms - Town & Country Club, responded to this review

It’s a pleasure to receive positive and encouraging feedback from valued guests such as yourselves. We are glad you enjoyed your recent visit to our property. It is our earnest endeavor to ensure that our guests enjoy a memorable experience and I am delighted to note that our food and personnel have left you with a favorable impression. Your feedback...

Reviewed 1 December 2016

I stayed here for 2 weeks. Room was very good, bright, clean. Bathroom are good too. Morning breakfast was delicious and had varied option of cuisines other than North Indian. One can walk around as they have excellent garden.

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Helpful?
Thank Nitin G
Anoop_Khushalani2013, Director - Sales & Marketing at The Palms - Town & Country Club, responded to this review

We were delighted to have you stay with us and we are glad to see your review of our hotel on TripAdvisor. Thank you for your compliments to the team at the hotel and the facilities which you found to your liking. It was a pleasure to serve you and I am glad that you liked our hotel and would...

Dublin, Ireland
Reviewed 19 November 2016 via mobile

Such a shame as it's a beautiful property with great amenities but service is so poor. Staff are not helpful in any way and really spoiled our trip. Unfortunately we had booked two nights so had to stay. Actually left to eat in Park Plaza Hotel next door and the staff there were amazing! Lesson learned by us! This place...

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Helpful?
Thank smithface
Anoop_Khushalani2013, Assistant Director - Sales & Marketing at The Palms - Town & Country Club, responded to this review

Thank you for sharing your review on Trip Advisor for your stay at The Palms Town & Country Club, Gurugram. I am however, truly embarrassed to read your feedback. Please accept our sincere apologies for the inconvenience faced during your stay at our property. This is definitely not our standard and we have addressed the same within the team. We...

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Palms Presidential Suite (33)
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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Concierge
Official Description (provided by the hotel)
The Palms Town & Country Club is a luxury business destination with a trend-setting concept, set up in the heart of India’s globally renowned business hub, Gurgaon. Breaking the traditional concepts of luxury and redefining the term to set new standards of comfort levels with ultimate style. The Palms Town & Country Club has provided the travelers with one of the most modern and finest property in the “value for money” category. ... more   less 

Additional Information about The Palms - Town & Country Club

Address: B - Block | Sushant Lok, Gurugram (Gurgaon) 122001, India
Region: India > Haryana > Gurugram (Gurgaon)
Price Range: $120 - $534 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Palms - Town & Country Club 4.5*
Number of rooms: 30
Reservation Options:
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Hotel Style:
#13 Business Hotel in Gurugram (Gurgaon)
#33 Luxury Hotel in Gurugram (Gurgaon)
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Questions & Answers

Here's what travellers have asked, with answers from The Palms - Town & Country Club staff and other travellers.
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Questions? Get answers from The Palms - Town & Country Club staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Please be careful of not spoiling their bed sheets, towels etc or else they'll ask you to pay for them and take them home. funny but TRUE!”
, 12 Feb 2017 | Read review
“good large room with all amenities, comfortable large bed. and clean room”
stevenc270, 30 Jan 2017 | Read review
“Ground Floor Rooms because some doesn't have elevator”
namitg1234, 27 Jan 2017 | Read review
“Only downside for me this trip was that football on star select not accessible from some of the rooms and needs to be upgraded to give guests the best TV options”
ClanMacleod2, 26 Jan 2017 | Read review
“Superior room very quite”
inderdevk, 25 Jan 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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