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Lemon Tree Premier, Leisure Valley 2

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#18 of 229 Hotels in Gurgaon
Certificate of Excellence
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Lemon Tree Premier, Leisure Valley 2
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650 Reviews from our TripAdvisor Community

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There are newer reviews for Lemon Tree Premier, Leisure Valley 2
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Showing 614: English reviews
Reviewed 6 October 2016

Stayed In September for 3 nights business visit and found many flaws. Mr. Mandeep their executive Housekeeper did apologise for it profusely but the experience was already felt. 1. To begin with the hotel doesn't have a driveway or a place to park so the cab has to park right outside which is a narrow lane and if you have...

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Helpful?
Thank Rachit V
Abhishek_Pasricha, General Manager at Lemon Tree Premier, Leisure Valley 2, responded to this review

Thank you for taking out time to give us your valuable detailed feedback regarding your stay at our hotel. Please accept our apologies for not meeting your expectations on issues highlighted in your feedback and to assure you that this is not a true reflection of the high standards of service and quality upon, which we pride ourselves at Optus...

Reviewed 5 October 2016 via mobile

The staff are very good in his Hotel. I stayed 15 days, and was awesome. Food in restaurant also excellent. Mr. Mayank from Hotel reception staff is so helpful, the hospitality provided by them was unforgettable. Vijay M

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Helpful?
Thank vijaymahajanpune
Abhishek_Pasricha, General Manager at Lemon Tree Premier, Leisure Valley 2, responded to this review

Thank you so much for sharing this very kind and thoughtful review on tripadvisor. Your wonderful and warm words are so greatly appreciated by us all! I am thrilled to read that you found your stay comfortable with us. Your generous compliments have been shared with the team and especially with Mayank for whom it will be a tremendous source...

New Delhi, India
Reviewed 28 September 2016

I am regular in visiting Sarovar just for it's food. The hotel is centrally located with hospitable staff. The rooms are very clean with all amenities. Now food :) the breakfast is as lavish as you can expect. Options of north, south indian food with live counters. You can easily skip lunch after heavy breakfast. The dinner buffet at Bistrot...

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Helpful?
Thank rjmalh0tra
Abhishek_Pasricha, General Manager at Lemon Tree Premier, Leisure Valley 2, responded to this review

Its a pleasure to receive positive and encouraging feedback from valued guests such as yourselves. We are glad you enjoyed your recent visit to the hotel. It is our earnest endeavor to ensure that our guests enjoy a memorable experience and I am delighted to note that our food and personnel have left you with a favorable impression. Your feedback...

Gurgaon
Reviewed 26 September 2016

I am a regular at the different restaurants in this HOtel. I espcially like their roof top restaurant. even the lobby cafe (Bristot) is excellent. I would recommend to visit these restaurants for sure

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Helpful?
Thank Mahima A
Abhishek_Pasricha, General Manager at Lemon Tree Premier, Leisure Valley 2, responded to this review

Its a pleasure to receive positive and encouraging feedback from valued guests such as yourselves. We are glad you enjoyed your recent visit to the hotel. It is our earnest endeavor to ensure that our guests enjoy a memorable experience and I am delighted to note that our food have left you with a favorable impression. Your feedback is very...

Tallinn, Estonia
Reviewed 15 September 2016 via mobile

the hotel is in a good location , close to many cafes and restaurants . We got a room quickly. Room was clean. Room service was pleasant , did everything perfectly..for relax you can swimming pool and gym, massage. ..

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Helpful?
Thank 554valerija
Abhishek_Pasricha, General Manager at Lemon Tree Premier, Leisure Valley 2, responded to this review

We would like to thank you for choosing to stay with us and for sharing your constructive stay experience here on TripAdvisor. We could not have been happier to learn that you had a pleasant stay experience and were impressed with our products and property. Central location of hotel with easy reach is added advantage All our amenities at Optus...

Reviewed 15 September 2016

The Hotel is well equipped and has nice rooms. Not 100% European 4-star standard but still fine for me and my stay (~1 week). The Hotel also offers a small gym as well as a roof-top-pool which were not used by anybody else than myself . The location of the hotel was great for me because there are lots of...

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Helpful?
Thank Markus F
Abhishek_Pasricha, General Manager at Lemon Tree Premier, Leisure Valley 2, responded to this review

Its a pleasure to receive positive and encouraging feedback from valued guests such as yourselves. We are glad you enjoyed your recent visit to the hotel. It is our earnest endeavor to ensure that our guests enjoy a memorable experience and I am delighted to note that our product and personnel have left you with a favorable impression. Your feedback...

Reviewed 13 September 2016 via mobile

Room was small but it was clean and comfortable and food was good. Staff was friendly and polite but services needs to be improved . Location of the hotel is nice as there is market nearby. Overall it was a nice experience

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Helpful?
Thank sam0060
Abhishek_Pasricha, General Manager at Lemon Tree Premier, Leisure Valley 2, responded to this review

It is indeed a matter of great pride to know that you had a comfortable stay with us. We appreciate your feedback on Tripadvisor. I’m happy that you were able to make use of the location of the hotel and found the easy access to the market being only a few steps away, beneficial.It pleases me to hear that you...

Reviewed 12 September 2016 via mobile

I would have given 0 stars if it would be an option. small rooms which are just 3 star quality which u can find anywhere in gurgaon. hotel parking is not there. no support staff to carry ur luggage. check-in was full of trouble. poorest of the poor services. Had to call them 5 times before they brought 1 water...

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Helpful?
Thank Nikhil G
Abhishek_Pasricha, General Manager at Lemon Tree Premier, Leisure Valley 2, responded to this review

Thank you for sharing your review on Trip Advisor for your stay at Optus Sarovar Premiere, Gurgaon! I am however, truly embarrassed to read through your feedback. Please accept our sincere apologies for the inconvenience faced during your stay at the hotel. This is definitely not our standard and I have addressed the same with the teams concerned. We have...

New Delhi, Delhi, India
Reviewed 9 September 2016

As many have already mentioned in their reviews, the hotel is at a very good location In Gurgaon- with access to ample restaurants and pubs at a stone's throw away. Rooms: ample space, not crammed up Breakfast: Average. Fair variety. Food quality and taste could be greatly improved Service: super lousy front desk staff, they could really use some training-...

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Helpful?
Thank nehaahlawat
Abhishek_Pasricha, General Manager at Lemon Tree Premier, Leisure Valley 2, responded to this review

Thanks for staying with us and sharing your feedback at Trip Advisor. I sincerely apologies for the inconvenience caused because of the shortcomings that you have highlighted in your feedback.Your feedback has been of utmost importance to us. Please be assured that gaps highlighted by you have been addressed with the concerned team and adequate corrective measures are been taken...

Reviewed 4 September 2016

I attended offsite training at this hotel and had buffet lunch. The hall was nice and the hotel is well maintained. Staff is polite and helpful. Buffet lunch had good number of dishes and the taste was good.

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Helpful?
Thank Jaideep_1988
Abhishek_Pasricha, General Manager at Lemon Tree Premier, Leisure Valley 2, responded to this review

Thank you for your fabulous feedback and for taking the time to write about your experience. It is heartening to note your kind compliments on the hotel! We are glad to learn that you were happy with the overall services of our hotel. Your feedback on the food and the service provided by our staff are most gratifying and will...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Airport Transportation
  • Free Breakfast
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Overview:-Optus Sarovar Premiere, an elegantly designed contemporary business hotel which is epitome of modernity and world class efficiency welcomes guests to a world of proactive services and refined luxury in India's corporate capital - Gurgaon.The hotel offers 80 exquisitely appointed rooms with pleasing interiors, premium furnishing and new - age facilities for connectivity and entertainment, backed by prompt, yet unobtrusive services.Guests have a choice of three delightful staying options-Deluxe Room, Executive Room & Premium rooms. Optus Sarovar Premiere is Wi-Fi connected with high-end facilities for business meets and banqueting for its guests. A guest have different dinning options to savor variety of International and Indian cuisine accompanied by wide range of international & domestic beverages. Bistrot - All day dining. The Oriental Blossom - Chinese specialty . Terrace Grill - Grill de art. Lobby Lounge - Lounge Bar.Gurgaon Local Information:-Gurgaon is the second largest city in the Indian state of Haryana and has been fast in emerging out as the corporate & financial hub for the Delhi NCR. According to a survey by Business Today magazine, Gurgaon is considered the best city in India to work and live in.Gurgaon is known for business hub and shopping malls, however there are other places of interest as Sultanpur bird sanctuary, Sohna sulphur springs famous for medicinal properties, Damdama Lake a boating spot and a religious place to visit is Sheetla Devi Temple. Kingdom of Dreams - An Incredible Indian Experience is a foot step away from the hotel. Due to the accessible connectivity, a business traveler can relish the experience of visiting Delhi, Agra and Jaipur (Golden Triangle) in a day itself. Hotel has the 24 hours trained travel desk to cater the needs of the traveler.A wave of multinational companies choose to locate their operations in Gurgaon after GE did so in 1997. Big companies like Airtel , American Express, EXL, IBM, Microsoft, Sapient, DLF, Maruti Suzuki, Hero Honda, TCS, ThoughtWorks, Ericsson, Oracle, Bank of America, The Coca Cola Company, Nokia, Huawei, Panasonic, Ciena India. Optus Sarovar Premiere being in the heart of city is strategically located to all the corporate hubs. ... more   less 

Additional Information about Lemon Tree Premier, Leisure Valley 2

Address: 43 - 47, Sector 29 | City Centre, Gurgaon 122002, India
Region: India > Haryana > Gurgaon
Price Range: $105 - $271 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Lemon Tree Premier, Leisure Valley 2 4*
Number of rooms: 80
Reservation Options:
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Also Known As:
Optus Sarovar Premiere Gurgaon Hotel Gurgaon
Hotel Style:
#9 Business Hotel in Gurgaon
#14 Family Hotel in Gurgaon
#15 Romantic Hotel in Gurgaon
#17 Luxury Hotel in Gurgaon
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Questions & Answers

Here's what travellers have asked, with answers from Lemon Tree Premier, Leisure Valley 2 staff and other travellers.
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Questions? Get answers from Lemon Tree Premier, Leisure Valley 2 staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Trained staff, good food, neat rooms and public areas.”
 of 5 bubbles Pkumar3187, 28 Nov 2016 | Read review
“There is a Eatery zone near the hotel which has good breweries and food joints. All types of food and drinks”
 of 5 bubbles vipinbalan, 11 Nov 2016 | Read review
“Rooms on the front which are road facing are more quiet than the back ones which face the "kingdom of Dreams" show.”
  • Pillow covers with holes
  • torn hand towels
  • torn and bobbled towels
  • Worn Out Slippers
  • Chair in the room, really not expected
 of 5 bubbles , 6 Oct 2016 | Read review
“Jogging Park facing rooms have a good view.”
 of 5 bubbles 597kirana, 12 Aug 2016 | Read review
“Rooms are quite and fancy”
 of 5 bubbles meghu_81, 10 Jul 2016 | Read review
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