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Country Inn & Suites by Carlson - Gurgaon, Udyog Vihar

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Country Inn & Suites by Carlson - Gurgaon, Udyog Vihar
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662 Reviews from our TripAdvisor Community

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Showing 636: English reviews
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Jaipur, India
Reviewed 5 days ago NEW

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank HanuShekhawat
KanchanRizvi, General Manager at Country Inn & Suites by Carlson - Gurgaon, Udyog Vihar, responded to this review

ESSEX ENGLAND
HOTEL’S FAVOURITE REVIEW
Reviewed 24 March 2017

I stayed in suite 421. The suite is as good as a good 5* hotel in the UK. There is a small room with a sink and toilet. A large room, with a bath and powerful shower. A large and spacious bedroom and a sitting room. The hotel is the best I have stayed in during our trip to India.

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Thank PPPEssexEngland
About Hotel's Favourite Review
KanchanRizvi, General Manager at Country Inn & Suites by Carlson - Gurgaon, Udyog Vihar, responded to this review

Dear Guest, Thank you for the fabulous review of the hotel! It has been a pleasure to read your review about your stay here and the team is extremely happy to read you had a pleasant time with us. Happy guests such as yourselves are our true ambassadors. We are glad to know that you liked the hotel ambiance and...

Chandigarh, India
Reviewed 5 days ago NEW

Had a chance to stay at Holiday In Country Inn during a Business visit. The Staff is very Courteous and Room Service was also very Good. I Liked the food. Rooms are Good , but Lighting in the Rooms needs improvement. All in All , a comfortable stay. Value for Money ..

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Vaneet7
KanchanRizvi, General Manager at Country Inn & Suites by Carlson - Gurgaon, Udyog Vihar, responded to this review

Dear Guest, It is heartening to note your kind compliments on the hotel, its facilities and we are glad you were able to enjoy a generous service experience during your stay with us! The gaps that your feedback has highlighted have been noted by our engineering team and we assure you that necessary steps will be taken to elevate the...

Reviewed 6 days ago NEWvia mobile

I am a long staying guest.. there hospitality is not good... Foods are ok but not healthy... Poor response from front desk.. poor cab facility.. totally money minded.. bathrooms are not hygenic... Room services are waste....

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Helpful?
Thank Pradeep R
KanchanRizvi, General Manager at Country Inn & Suites by Carlson - Gurgaon, Udyog Vihar, responded to this review

Dear Guest, On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed the concerns raised with our respective teams, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback...

Tokyo, Japan
Reviewed 1 week ago

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank yoshinorik913
New Delhi, India
Reviewed 1 week ago via mobile

Hi, I stayed at this Hotel from 13 - 14 April'17. Though it is located on the main NH8 but for the entrance, you'll be lost. Once you enter, you'll get an OK types welcome with no welcome drink. Staff is ok, ambience is so dull be it at reception or the restaurant. Rooms are decent. Food is a big...

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Helpful?
Thank dpak_ahuja
Chandigarh, India
Reviewed 2 weeks ago

The first thing you expect when you go to a reasonably good hotel is a warm welcome in which this hotel terribly fails . Specially one of the guys name "Sonu singh " is as rude as one could be . Even after bring this to the notice of their manager , there was no change in his manner in...

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank avtarsinghdhillon
KanchanRizvi, General Manager at Country Inn & Suites by Carlson - Gurgaon, Udyog Vihar, responded to this review

Dear Guest, On behalf of our entire staff at Country Inns & Suites By Carlson, Gurgaon Udyog Vihar, we apologize for the concerns you shared about your experience at this hotel. We sincerely regret your displeasure with the check out experience. What happened was an isolated incident and we are very sorry that it affected your stay experience with us....

Nottingham
Reviewed 2 weeks ago via mobile

You couldn't make it up. We arrived after a long train journey with some free time before we fly home expecting to use the pool and have a drink. Apparently the pool has been out of action since January. Thanks for letting us know. This hotel doesn't services alcohol either! Brilliant!

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Thank AlwaysaMagpie
KanchanRizvi, General Manager at Country Inn & Suites by Carlson - Gurgaon, Udyog Vihar, responded to this review

Dear Guest, On behalf of our entire staff at Country Inns & Suites By Carlson, Gurgaon Udyog Vihar we apologize for the concerns you shared about your experience at this hotel. In regards to the swimming pool, hotel had to proceed with some urgent repairs to the swimming pool to avoid inconvenience to our guests in the upcoming summer peak...

Hong Kong, China
Reviewed 2 weeks ago

We stayed here for 2 nights. Amazing location, ideal for foodies & shopaholics (Right opposite to the legendary Infinity Mall)... Clean & spacious rooms, amazing buffet breakfast, very polite staff. Also has a little gym! Perfect place for couples, family & business travellers.

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Thank ajaysingh_nift
KanchanRizvi, General Manager at Country Inn & Suites by Carlson - Gurgaon, Udyog Vihar, responded to this review

Dear Guest, Thank you for choosing to stay at Country Inn & Suites By Carlson, Gurgaon Udyog Vihar. We are glad to learn that you were happy with the overall services of our hotel. Your words of appreciation are a generous source of motivation and encouragement for us to continue offering superior value and consistent service to all our customers....

Delhi, India
Reviewed 3 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank 71saurabhm
KanchanRizvi, General Manager at Country Inn & Suites by Carlson - Gurgaon, Udyog Vihar, responded to this review

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Near Country Inn & Suites by Carlson - Gurgaon, Udyog Vihar

Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
Official Description (provided by the hotel)
Country Inn and Suites By Carlson, Gurgaon Udyog Vihar is an iconic hotel, superbly located near the New Delhi airport. Its proximity to the large shopping hubs and corporate towers, within 5 kms, makes it a preferred destination for travelers, for business or for leisure. ... more   less 

Additional Information about Country Inn & Suites by Carlson - Gurgaon, Udyog Vihar

Address: Adjacent To Plot No 406 | Udyog Vihar Phase III, Gurugram (Gurgaon) 122016, India
Region: India > Haryana > Gurgaon District > Gurugram (Gurgaon)
Price Range: $96 - $251 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Country Inn & Suites by Carlson - Gurgaon, Udyog Vihar 4*
Number of rooms: 104
Reservation Options:
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Hotel Style:
#5 Business Hotel in Gurugram (Gurgaon)
#11 Spa Hotel in Gurugram (Gurgaon)
#13 Luxury Hotel in Gurugram (Gurgaon)
#14 Romantic Hotel in Gurugram (Gurgaon)
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites by Carlson - Gurgaon, Udyog Vihar staff and other travellers.
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Questions? Get answers from Country Inn & Suites by Carlson - Gurgaon, Udyog Vihar staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms are super comfortable and clean”
nikki1705, 30 Nov 2016 | Read review
“The rooms are peaceful”
plantablok, 7 Sep 2016 | Read review
“confirm your booking details”
Manik48, 19 Aug 2016 | Read review
“get the high floor rooms”
keeptravelling07, 8 Jun 2016 | Read review
“avoid weekend if you are traveling alone, weekends you will find family staying with kids”
Sumit7783, 30 May 2016 | Read review
5 of 5