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Crowne Plaza Hotel Gurgaon

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Crowne Plaza Hotel Gurgaon
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819 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Hotel Gurgaon
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Showing 730: English reviews
Gurugram (Gurgaon), India
Reviewed 12 November 2015

We visited this hotel for buffet breakfast. Breakfast was very lavish and tasty but service is not good. Please see the cracked cup in photo. I was served my coffee in this cup at cofffe shop. I complained this matter via email to hotel but there is no responce from hotel. I advised all that dnt take membership of this...

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Helpful?
1Thank rajeshggn2015
Team_CPTG, hotel staff at Crowne Plaza Hotel Gurgaon, responded to this review

Dear Guest, Thank you for your feedback regarding your recent visit at our hotel. We apologize that your recent stay did not meet expectations. Please accept our sincere apologies if it didn’t live up to your expectations. Feedback from our guests allow us to continually improve services offered and is noted. We do hope to have the opportunity to welcome...

Reviewed 11 November 2015

This hotel has good facilities, but its service gets over expectations. Its restaurant has different kind of cuisine every day, before the entrance has a stand with delicious cookies and small cakes. You can expend a nice time in its bar drinking a very good Old Monkey rum or Kingfisher beer. listening good music or watching in TV an sport...

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Helpful?
1Thank Gustavo T
Team_CPTG, hotel staff at Crowne Plaza Hotel Gurgaon, responded to this review

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Nalin Mandiratta General Manager Crowne Plaza Gurgaon

Reviewed 10 November 2015

I have stayed there for a week last week. overall was not bad expereince until I have checked out. I unintentional left an earphone case with two sets of very nice earphones in the room . After I have tried three times to contact the hotel for their help. The housekeeping department claimed not able to find it after I...

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Helpful?
1Thank Guo X
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Gurgaon, responded to this review

Dear Guo X, Thank you for being our guest and for taking the time to write your review. We regret to read the difficulties you had experienced over the left items in the room. We take comments such as these very seriously and would like to follow up with you. We have sent you a private message to obtain more...

Reviewed 9 November 2015 via mobile

We came to India as part of a tour and wanted to arrive a few days early to do some R&R beforehand. This property was perfect! They have a great pool, adjacent spa and gym. The main restaurant offered a magnificent buffet, with both Indian and continental choices. The bar is world-class, and open 24 hours a day. The rooms...

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Helpful?
1Thank Lsanford240
Team_CPTG, hotel staff at Crowne Plaza Hotel Gurgaon, responded to this review

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Nalin Mandiratta General Manager Crowne Plaza Gurgaon

Reviewed 8 November 2015

The staff at the hotel are very helpful and make the stay enjoyable. It is nice to be remembered when you return and especially helpful are Arun and Prakash who always have a smile on their faces as they welcome you.

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Helpful?
Thank David S
Team_CPTG, hotel staff at Crowne Plaza Hotel Gurgaon, responded to this review

Dear Guest, Thank you so much for your review of Crowne Plaza Gurgaon. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Nalin Mandiratta General Manager Crowne Plaza Gurgaon

miami
Reviewed 8 November 2015

The hotel's tag line is that it's the details that count and they live up to their promises. The rooms are modern, very comfortable and have all kinds of bathroom amenities -- from dead sea sea salts for the bath, to shaver, toothpaste with decent toothbrush, lovely truffles at turndown, and more. And then there's the service -- they really...

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Helpful?
1Thank 10,911
Team_CPTG, hotel staff at Crowne Plaza Hotel Gurgaon, responded to this review

Dear Guest, Thank you so much for your review of Crowne Plaza Gurgaon. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Nalin Mandiratta General Manager Crowne Plaza Gurgaon

Bengaluru, India
Reviewed 7 November 2015

Spacious rooms, affordable, value for the money you spend, TV operation a bit cumbersome Food taste can be improved, the lay out is not user friendly, Good lounge and bar, although on higher side with regards to cost Excellent front desk service

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Helpful?
1Thank Kapil K
Team_CPTG, hotel staff at Crowne Plaza Hotel Gurgaon, responded to this review

Dear Guest, Thank you for the wonderful comment regarding your stay at Crowne Plaza Gurgaon. It is always a special and inspired moment to learn that our guests enjoyed our facilities. Providing our guests with excellent service and creating a positive experience that won’t be forgotten is what we constantly strive towards. Rest assured that the issues you have mentioned...

Frankfurt, Germany
Reviewed 1 November 2015

I was a guest at Crown Plaza for third time in five years and the Hotel. All the times I felt treated as a dearly welcomed friend. The staff is very friendly and thoughtful, the rooms are fully equipped and attractive, the restaurant serves delicious meals for every taste. The Club, the pool, the gym and the business centre are...

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Helpful?
Thank M D
Team_CPTG, hotel Staff at Crowne Plaza Hotel Gurgaon, responded to this review

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Nalin Mandiratta General Manager Crowne Plaza Gurgaon

New Delhi, India
Reviewed 31 October 2015

Located in Gurgaon, it is a few minutes drive from Delhi airport T-3 and T-1 both. The food is excellent We also attended a banquet in the same hotel. The interiors, presentation and service were all in keeping with the 5 star status of the hotel. Room service, reception and housekeeping were all without any hitch. We stayed overnight only...

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Helpful?
1Thank DGLION
Team_CPTG, hotel staff at Crowne Plaza Hotel Gurgaon, responded to this review

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Nalin Mandiratta General Manager Crowne Plaza Gurgaon

Reviewed 31 October 2015 via mobile

The hotel is excellent! Clean, organized, great facilities , good food and all the staff is very nice. Prakash, the concierge, is extremely friendly. If you stay in this hotel I strongly recomend you ask Prakash nearby activities. This hotel is a good choice for business or vacation

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Helpful?
1Thank Patricia A
Team_CPTG, hotel staff at Crowne Plaza Hotel Gurgaon, responded to this review

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Nalin Mandiratta General Manager Crowne Plaza Gurgaon

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Hotel Offer Free Wifi and special day use and Long stay packages. Stay connected at the modern Crowne Plaza(R) Gurgaon hotel, about 30 minutes southwest of New Delhi, 15 minutes from Indira Gandhi International Airport (DEL) and close to GE, IBM and Microsoft. The perfect base for work or exploring, our hotel features well-equipped guest rooms and complimentary Wi-Fi. Host events or meetings on-site in one of 11 flexible meeting spaces, including our Grand Ballroom, ideal for weddings and receptions. All rooms include Wi-Fi and the assistance of a dedicated Crowne Plaza(R) Meetings Director. During leisure time, enjoy shopping and local attractions. Experience live, Bollywood-style performances at Kingdom of Dreams, and visit the sacred Sai Ka Angan and Sheetla Mata Mandir temples in the area. While you're right in the center of the city, you can escape the bustle with a stroll through our garden courtyard or a treatment at Bodyzone Spa, located on-site. Stay on track at the well-equipped fitness center, or swim in our temperature-controlled pool. Try award-winning Brazilian cuisine at Wild Fire restaurant,or our multi cuisines restaurant - Cafe G and head to Delicious for dessert or to ConneXions for a nightcap. Enjoy the comfort of home away from home. Stay with us for 7 nights and above at INR 5999 + Taxes onwards including breakfast,wifi both ways airport transfers, 20% dis on F&B & SPA and 2 pcs laundry per day. For reservations please contact our 24-hour Central Reservation Office and quote Package Name: Long Stay Package Our well trained colleagues will be happy to assist you. ... more   less 

Additional Information about Crowne Plaza Hotel Gurgaon

Address: Site 2 | opposite Signature Tower, Gurugram (Gurgaon) 122001, India
Region: India > Haryana > Gurugram (Gurgaon)
Price Range: $165 - $315 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Hotel Gurgaon 5*
Number of rooms: 234
Reservation Options:
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Also Known As:
Crowne Plaza Gurgaon
Gurgaon Crowne Plaza
Hotel Style:
#6 Business Hotel in Gurugram (Gurgaon)
#7 Spa Hotel in Gurugram (Gurgaon)
#8 Luxury Hotel in Gurugram (Gurgaon)
#13 Romantic Hotel in Gurugram (Gurgaon)
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Gurgaon staff and other travellers.
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Questions? Get answers from Crowne Plaza Hotel Gurgaon staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request for a pool view room”
ncc2145, 10 Apr 2017 | Read review
“If with Family choose 2F , as has separate Lift to go to pool , 6F & 7F good view but smoking rooms”
Aasim110, 10 Apr 2017 | Read review
“There are restaurants close to the hotel, but suggest hotel food is safer. Executive rooms are spacious and quieter away from elevators.”
JohnP803, 8 Apr 2017 | Read review
“Stay on the seventh floor for the best view.”
AnkitaShreeram, 29 Mar 2017 | Read review
“Pool Bar Views are worth the request”
TiggyPadfield, 24 Mar 2017 | Read review
5 of 5