Four Points by Sheraton Srinagar
Traveller (326)
Room & Suite (47)
Republic day treat!
Dining (24)
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About

5.0
#28 of 249 hotels in Srinagar
4.3 of 5 bubbles
Location
4.7 of 5 bubbles
Cleanliness
4.7 of 5 bubbles
Service
4.4 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Four Points by Sheraton Srinagar offers guests what matters most to stay comfortable and connected on the road, located in the most secure area in Srinagar, India. From our hotel, the iconic and majestic wonders of Srinagar are moments away, including Dal Lake, Tulip Garden, Shankaracharya Hill, and key markets like Lal chowk, Floating market, Kashmiri Government Arts Emporium, and Nehru Park Market. Your stay at our hotel will be distinguished by exceptional amenities like a 24-hour fitness center, a kid’s playroom, a business travel desk, an all-day restaurant, a lounge, and more. For an exceptional hotel experience in Srinagar, India, Four Points By Sheraton Srinagar is the ideal home away from home.
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Property amenities
Free parking
Free internet
Fitness Centre with Gym / Workout Room
Restaurant
Kids stay free
Indoor play area for children
Business Centre with Internet Access
24-hour security
Valet parking
Wifi
Breakfast available
Breakfast buffet
Children Activities (Kid / Family Friendly)
Baggage storage
Concierge
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Sofa bed
Walk-in shower
Room service
Safe
Seating area
Sofa
Telephone
Bottled water
Iron
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Mountain view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Trendy
Family
Languages Spoken
English, Hindi
Hotel links
Special Offer:Earn points toward free nights.
5.0
5.0 of 5 bubbles741 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Four Points by Sheraton Srinagar garners appreciation for its spacious and comfortable rooms, though it's not without occasional mentions of slow room service and road noise. Guests have called out the hotel staff's personalized and proactive service, contributing to a peaceful and welcoming atmosphere. Cleanliness is a standout feature, with well-maintained facilities. While the food receives praise, some guests feel breakfast could be improved. Opinions on value show a divide, as some issues with service temper the positive views on its serene setting.
Atmosphere
Tranquil
Rooms
Comfortable
Value
Mixed
Cleanliness
Immaculate
Service
Attentive
Amenities
Satisfactory

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Detailed Reviews
Aman-Tekriwal wrote a review Jan 2020
Mumbai, India
5.0 of 5 bubbles
We checked into this hotel on 12 jan 2020 as our flight was cancelled due to unfavorable weather. The condition prevailed for 5 days. How much ever i appreciate the team at this hotel, it is less. Hotel is very well equipped by centralised heating which is a must during the extremely cold weather. There is a library & mini theatre to kill boredom when you can't go out. Irfan, Nadeem & everyone else went out of their way to ensure that we did not have any problems. Breakfast buffet was awesome. The drivers were kind enough to drive us out even if the road conditions didn't support. They did not take benefit of our situation by charging unreasonably high room charges
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mudasirgul, Front Office Manager at Four Points by Sheraton Srinagar
Responded 24 Jan 2020
Dear Guest, Thank you for choosing to stay at the hotel and sharing your generous review on this forum. We are grateful to you for your appreciation of our team work and quality of service. Your feedback has been shared with Concerned teams. We eagerly await your next visit! Best regards, Mudasir Gul Assistant Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
SANJEEV SHARMA wrote a review Apr 2021
4.0 of 5 bubbles
The stay, room and food is good along with courteous staff and efficient service.

However, it is suggested that basic amenities like Dental, Shaving kits etc. Should be provided. Smaal hand sanitizers can also be provided in rooms
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Date of stay: April 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mudasir Gul, Guest Services / Front Office at Four Points by Sheraton Srinagar
Responded 15 Apr 2021
Dear Guest, Thank you so much for a fabulous review! We as a team convey our gratitude vehemently for enjoying your stay with us and appreciating our services. Your suggestions for the above services are well noted, however, we would like to mention here that the hotel provides them on request. We sincerely look forward to having you stay with us again very soon and allow us to make your tenure a memorable affair....till then we wish you all the best. Thank You, Mudasir Gul Asst Front Office Manager
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Sumit wrote a review Dec 2020
5.0 of 5 bubbles
Tastefully decorated and well maintained clean rooms.
Amazing hotel staffs, right from the security to front office which also makes one to remember the names due to the great hospitality and warmth one can experience (special mention to front office Umar, Anshuman), chauffer services( Imtiaz shafi) who was more a special guide to guide us with details for local places making our experience and travel enjoyful, housekeeping (umar) and then to the restaurant eatery where special delicacies are served (thanks to gowhar, mudassar,tariq) for special treatment.
There would be a list of such names but special mention to the people who ensured the experience is seemless.

Very helpful and polite hotel staff each and everyone.
Stay in this hotel really made our trip special.
Everything was very well managed to make guest feel special.
Took great effort in providing us the best experience.
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Date of stay: December 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mudasir Gul, Guest Services / Front Office at Four Points by Sheraton Srinagar
Responded 1 Jan 2021
Dear Guest, Thank you so much for a fabulous review! We as a team convey our gratitude vehemently for enjoying your stay with us and appreciating our services. We sincerely look forward to have you staying with us again very soon and allow us to make your tenure a memorable affair....till then we wish you all the best. Thank You, Mudasir Gul Asst Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
648udita wrote a review Jan 2021
3.0 of 5 bubbles
I am a gold member of the global Marriott Bonvoy program and have stayed in bonvoy hotels across the world. At the end of our Srinagar holiday, our flight got cancelled and we had to stay for one night in this Hotel part of Marriott Bonvoy chain. Few things left me with a bad taste for our stay of 7 people taking three rooms of theirs. Firstly we stayed in room 1002, 1001 ans 3004 on January 9th and the toilet of this room had no door for the shower cubicle and hence every time we told bath, the water spilled out in the main bathroom which made it very messy. Second the breakfast had a lot to be desired as only one person in the kitchen was assigned to make Omelletes, Dosas as well as Pancakes which made the quality sub standard and a huge amount of waiting time. Last and most unfortunate was the attitude of Mr Mudassar at the checkout desk who checked us out. We had ordered a small room service item worth some 300 rupees in the night and after settling a bill of around 30,000 I had requested Mr Mudassar to remove this charge as the items were not given as per our satisfaction and hence the request. For people like us whose kids are ordering practically every meal in the room service and we tell a small problem most hotels accept it and move ahead. I won’t be cheating the hotel for a mere 300 bucks!! But this Mr Mudassar had a huge attitude and wanted to call the F&B manager to discuss this issue, wanted us to wait till the entire matter was discussed and only then remove the charge. It was such a time consuming process that I told him to do just charge everything. On top of it when I told him this is not the way hotels behave his response was “do whatever you want”!!!
Hope the GM acknowledges this and get the above right for a better experience next time!!
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Date of stay: January 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Puran Miya, General Manager at Four Points by Sheraton Srinagar
Responded 13 Jan 2021
Dear Udit, Thank you for choosing us for your stay. However we regret the below par experience and issues you encountered while checking out. We have taken a critical view of the same and above elucidated gaps are being plugged on priority. Unfortunately due to paucity in room availability on that particular day, we were left with no option but to offer you a specially abled room (#1002) which by design is not provided with a door in the shower cubicle. We again apologize for the unwarranted delay in your check out due to minor billing issues and have embarked on analyzing the communication mishap. We request you not to benchmark our hotel on the mentioned issues and treat it as an aberration. Looking forward keenly to have you with us very soon and allowing us to assuage the shortcomings in your recent stay experience. Sincerely' Puran Miya
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ashish12081990 wrote a review Sept 2021
Mumbai, India
5.0 of 5 bubbles
Short of words to describe the experience we had at Four points Srinagar. It was my best experience till date as compared to other Marriott and even IHG and Hilton Properties in India and abroad. I will give some details which will be very helpful for choosing this hotel if you are travelling to Kashmir.

1. Safety and security - Best standard maintained with respect to safety and security. I was not worried at all after I entered the gate of the hotel. Every staff was wearing double mask and automatic hand sanitiser machines installed at several strategic locations.

2. Food - Mr. Aamir Hussain took care of us from day one, be it breakfast or dinner, he made sure we enjoy the food and took the hospitality to another level which me and my wife will remember. The food taste was amazing and Breakfast was also excellent, with many choices. I was worried as I am pure vegetarian but seeing the varieties of veg food, I was amazed, specially the Buffet. The taste was out of world, I can travel back here again just for the subz bukharai we had and we are fan of the Chef.

3. Rooms - None of amenities were anywhere less then a 5 star property. I got a complementary upgrade of room to Deluxe rooms and the mountains view from my window was breath taking. And yes, with availability I got early check in as well. Do use Mobile app of Marriott Bonvey for ease, its very convenient.

I would rate this property 10/10 because I did not find any issue in my 4 days stay at kashmir.

Thanks Faizan, Ajit, Showmit, Aamir Husain and all the staff at hotel for making my first visit in Kashmir a memorable one. 😊❤️
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Date of stay: September 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mudasir Gul, Guest Services / Front Office at Four Points by Sheraton Srinagar
Responded 12 Sept 2021
Dear Guest, Thank you so much for a fabulous review! We as a team convey our gratitude vehemently for enjoying your event with us and appreciating our services. We sincerely look forward to having you stay with us again very soon and allow us to make your tenure a memorable affair....till then we wish you all the best. Thank You, Mudasir Gul Front Office Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dhara V wrote a review May 2022
5.0 of 5 bubbles
The service was excellent. The food was excellent. And night service on demand was excellent. Falak was so nice to all of us. Excellent courtesy and response to queries. Water is not chargeable. Fan was provided on request and bed sheets changing on request was quit quick
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Date of stay: May 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mudasir Gul, Guest Services / Front Office at Four Points by Sheraton Srinagar
Responded 16 May 2022
Dear Guest, Greetings from Four Points by Sheraton Srinagar We appreciate you taking the time to share your valuable feedback with us. At Four Points by Sheraton Srinagar, we strive in providing Honest, uncomplicated, comfort and we are glad to learn that you enjoyed your stay with us and loved all our facilities. We are glad to place your appreciation of our associates and ensure we communicate your acknowledgment to them. We thank you for your kind words of appreciation and look forward to hosting you again. Warm Regards, Mudasir Gul Front Office Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Huzaifa M wrote a review Jan 2022
Mumbai, India
5.0 of 5 bubbles
The property is located in the city and few minutes drive from Dal lake. The rooms are pretty spacious and well maintained. Buffet is delicious and has pretty good variety. You will also get to taste the local delicacies in the buffet. Special mention for the service level, each and every staff was super polite and would rate them 100% in all service areas. Chef Mr. Shafiq is wonderful and really cares about the guests food preferences and choices personally. He even gave us tiffin box for our daughter during checkout so that she doesn't have to eat airport food. Mr. Saif from housekeeping did a great job in keeping our rooms clean and making sure we have enough extra towels, slippers, toiletries etc. All the staff at reception and kitchen were super polite and helpful. Overall, a wonderful experience staying at Sheraton.
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Date of stay: January 2022
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: Go for the deluxe rooms, they are pretty spacious.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mudasir Gul, Guest Services / Front Office at Four Points by Sheraton Srinagar
Responded 27 Jan 2022
Dear Guest, Greetings from Four Points by Sheraton Srinagar We appreciate you taking the time to share your valuable feedback with us. At Four Points by Sheraton Srinagar, we strive in providing Honest, uncomplicated, comfort and we are glad to learn that you enjoyed your stay with us and loved all our facilities. We are glad to place your appreciation of our associates and ensure we communicate your acknowledgment to them. We thank you for your kind words of appreciation and look forward to hosting you again. Warm Regards, Mudasir Gul Front Office Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Amit Patel wrote a review Jan 2020
Mumbai, India
4.0 of 5 bubbles
My stay in Srinagar was for a very brief period, it was rather a transit stay between my trip to Pahalgam to Gulmarg and Gulmarg to Srinagar Airport.
Srinagar doesn't have much to explore in winters as the beautiful gardens are all dried up due to extreme winters and most of the places closing early.
Sightseeing in Srinagar:
1. Dal Lake
2. Nishad garden
3. Boulevard Road
4. Lal Chowk Market
5. Hazratbal Dargah
6. Shankar Acharya Temple (On hill....need to climb stairs)
About the hotel:
Food: Average
Stay: Good.....Rooms with Balcony with Main Road view is good if you are a smoker, as hotel has Non-Smoking Rooms.
Ambience: Good
Accessibility: Good
Alcohol not available in the hotel, you may bring your own alcohol and drink in rooms. The Govt. approved wine shop is nearby, few meters walk from hotel.
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Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mudasirgul, Front Office Manager at Four Points by Sheraton Srinagar
Responded 24 Jan 2020
Dear Guest, Thank you for choosing to stay at the hotel and sharing your generous review on this forum. We are grateful to you for your appreciation of our team work and quality of service. Your feedback has been shared with Concerned teams. We eagerly await your next visit! Best regards, Mudasir Gul Assistant Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kamal Garg wrote a review Sept 2021
Gurugram (Gurgaon), India
5.0 of 5 bubbles
This is the only Marriott property in the UT of J&K.

We booked a 5 night stay at this hotel. We were visiting Kashmir for the first time and decided to keep Srinagar as base location and do day trips to Gulmarg and Sonamarg.

When we arrived at the hotel, Shomit at the reception desk greeted us with a smile and offered us welcome drinks. Check-In was very smooth and our room was already ready before we arrived. We got a nice upgrade to Junior Suite room with a beautiful view of Shankaracharya Hill.

This property does not have a lounge/ bar but they do offer evening tea/ snacks to their elite guests at the lobby lounge area.

Breakfast is served at the Eatery restaurant on ground floor and they serve a nice spread during the breakfast and dinner buffet. Special shout out to Chef Shafiq for taking very good care of our dietary preferences.

Ilyas Bhat from the housekeeping also did a great job in maintaining the cleanliness and upkeep of our room during the stay. He also gave us a beautiful surprise by decorating our room with balloons, rose petals and his amazing creativity.

The hotel also offers taxi services for Airport pick-up and drop and local sight-seeing.

Overall, we have an amazing experience at this property. Entire staff is very courteous and helpful. Looking forward to staying here again in future. Highly recommended.
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Date of stay: September 2021
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: Ask for rooms on higher floors with Shankaracharya Hill View
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mudasir Gul, Guest Services / Front Office at Four Points by Sheraton Srinagar
Responded 1 Oct 2021
Dear Guest, Thank you so much for a fabulous review! We as a team convey our gratitude vehemently for enjoying your event with us and appreciating our services. We sincerely look forward to having you stay with us again very soon and allow us to make your tenure a memorable affair....till then we wish you all the best. Thank You, Mudasir Gul Front Office Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ishwar Sharma wrote a review Oct 2020
New Delhi, India
5.0 of 5 bubbles
The staff was friendly, attentive and helpful.

The food was amazing - must try Nadru Yakhni - a Kashmiri vegetarian dish made with lotus stems.

Cleanliness - 10/10.

For the cost this was one of the best stay for us post getting married.

The occasion was my wife’s birthday and upon requesting our room was decorated with flowers and balloons and the surprise for us was a cake and on top of that they upgraded our room from a normal one to a suite!!

It was unbelievable that we got to stay in a suite for the price of a deluxe room!
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Date of stay: September 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Puran Miya, General Manager at Four Points by Sheraton Srinagar
Responded 4 Oct 2020
Dear Eeshwar, At the outset we sincerely thank you for staying with us and appreciating our offerings and services. My team joins me to extend our gratitude and look forward keenly to have you staying with us in near future. Stay Safe and Best Regards
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Answer from Devendra G
India968 contributions304 helpful votes
I dont think they have any accomodation for drivers
Imran Asghar asked a question May 2019
Ranchi, India1 contribution
Jacuzzi is available in all type of rooms/ which type of rooms?
Answer from Mudasir
Srinagar, India4 contributions
Dear Guest, Greetings from Four Points by Sheraton Srinagar Our Deluxe rooms and suites are equipped with jacuzzi s. For any other query please feel free to get in touch. Best Regards Mudasir Gul
Yunanto W asked a question Feb 2019
Bandung, Indonesia20 contributions3 helpful votes
Does the room have a heater?
Answer from Puran Miya
Srinagar, India
Yes. We have a very efficient central heating facility for all guest rooms and public areas.
anuj joshi asked a question Jan 2019
Ahmedabad, India10 contributions4 helpful votes
Do you have any play area for kids?
Answer from Mudasir
Srinagar, India4 contributions
Dear Guest, Thank you for reaching to us. Yes we have a kids Play Area in the property . Best Regards Mudasir Gul
Naga J wrote a tip 3 Jun
Boston, Massachusetts14 contributions8 helpful votes
5.0 of 5 bubbles
"Travel towards Dalgate mostly crowded during the day start well ahead"
Read full review
Kasturi S wrote a tip 1 Jun
7 contributions1 helpful vote
5.0 of 5 bubbles
"Please check the Hot water supply. "
Read full review
NChopra55 wrote a tip May 2024
Chandigarh, India1,505 contribution108 helpful votes
4.0 of 5 bubbles
"Try avoiding road facing rooms."
Read full review
Manohar L wrote a tip May 2024
Washington DC, District of Columbia9 contributions5 helpful votes
5.0 of 5 bubbles
"The only drawback is the TV. It was problematic to watch programs"
Read full review
Saurabh M wrote a tip May 2024
1 contribution
2.0 of 5 bubbles
"Far away of delivering value to your money.."
Read full review
Not the right property for you?
There are more places to choose from in the Srinagar area.
PRICE RANGE
S$296 - S$402 (Based on Average Rates for a Standard Room)
LOCATION
IndiaJammu and KashmirKashmirSrinagar DistrictSrinagar
NUMBER OF ROOMS
52
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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FOUR POINTS BY SHERATON SRINAGAR: UPDATED 2024 Hotel Reviews, Price Comparison and 355 Photos (Kashmir) - Tripadvisor

Frequently Asked Questions about Four Points by Sheraton Srinagar
Which popular attractions are close to Four Points by Sheraton Srinagar?
Nearby attractions include Shankaracharya Hill (1.2 km), Indira Gandhi Tulip Garden (4.4 km), and Nigeen Lake (5.6 km).
What are some of the property amenities at Four Points by Sheraton Srinagar?
Some of the more popular amenities offered include an on-site restaurant, a fitness centre, and free parking.
Which room amenities are available at Four Points by Sheraton Srinagar?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Four Points by Sheraton Srinagar?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at Four Points by Sheraton Srinagar?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Four Points by Sheraton Srinagar?
Conveniently located restaurants include Stream Restaurant, Cafe Tulip, and Shamyana Restaurant.
Are there opportunities to exercise at Four Points by Sheraton Srinagar?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Four Points by Sheraton Srinagar?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Four Points by Sheraton Srinagar?
The staff speaks multiple languages, including English and Hindi.
Are there any historical sites close to Four Points by Sheraton Srinagar?
Many travellers enjoy visiting Kathi Darwaza (5.0 km) and Parihaspora Pattan (5.5 km).
Is Four Points by Sheraton Srinagar accessible?
Yes, it offers facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
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