The hotel room is good .we are here for a weeding and lunch is good and staff is little bit good very tasty food held in cubbion pavillion restaurant.our some tasty and nutritious food we all enjoy the food.
Located centrally, close to Cubbon Park, Gardenia lives up to its name by promoting green through action not mere words. Leaf green is the predominant hue of the lobby , with a square water body in the centre, and suspended seating platforms mounted with green upholstery on the four corners. It has a high ceiling, and the actual reception desks glass-partitioned to provide exclusivity to the large space. Look inside and your eyes can feast on a green courtyard designed in the form of a stone pavilion, pillars and all, with grass and plants on the roof, guests sipping beverages inside , surrounded by water body with ornate lotuses and access through geometric pathways on all four sides. That area further has specialised restaurants and the coffee shop all round it. On a terrace at one side is the swimming pool, a green area again, and higher up on the other side is a helipad - the only spot that doesn’t look green from down below. Rooms are comfortable with state-of-the-art facilities. Food is delicious and manages all cuisine expertly under ExecChef Vohra. Last but most important, is the hospitality which is the hallmark of ITC and so ably practised by staff like Jatin, Chirag & Vishnu at front desk and Chetan, Mercy, Irfan & Harish in the coffee shop. To add to it , we learnt that recently there’s been a change in leadership and the new GM who is in charge, is renowned for warm customer orientation. You can go ahead and plan for a comfortable guilt free luxurious and pleasant green stay, therefore.…
Amazing stay and good service as well . Hope I get chance to visit next time . Renuka and Priyali among staff was so helpful in providing all the facilities which you required. Food was good as well .
It was a wonderful stay experience at itc gardenia Bangalore. Wedding arrangements are up to the mark . Staffs are well in service. Room comfortable was up to the mark. All the Receptionist are good at check in and check out . Specifically guest relations team are excellent Ms.Vanshika and Ms.Renuka are too good.Look forward to visit back.
Stayed here for 1 night on business. The check in was really slow. The Bonvoy counter was being used by regular guests and no preference was given to elite members even after I informed them of it. The room service was very good. Breakfast was very crowded and almost no service. Even the table allotted to me was taken by someone else when I went to get food from the buffet. Overall a disappointing experience for paying so much to stay here.
We had an absolutely wonderful. The property and ambience are of course gorgeous. However, what stood out was the meticulous attention - from the rooms to the meals and every small comfort one could think of- was awesome. The staff was ever courteous! They never missed or forgot even the slightest wish or want one may have even casually uttered. All this was made even more special by the regular attention of the guest relations in charge Ms Vanshika Negi, who seemed to make it point to get to know her guests - even in that short period- and ensure that their special needs were quietly catered to and that they were made to feel like true VIPs! Vanshika and her team ensure that my stay is a truly memorable experience !!
Had a great stay at ITC, wonderful service from the staffs...was extremely awesome... We were here to celebrate our friend birthday... decorations was amezing by guest relations team Ms vanshika and Ms Renuka... thanks for that... Would like to visit back ..
Room was comfortable had a comfortable day and celebrated birthday with beautiful arrangements in the room which decorated by guest relations team Ms.Vanshika and Ms.Renuka... Thank you so much for the best service... Would like to visit back.
We celebrated our anniversary and the hotel along with the staff make it truly memorable for us. Absolutely loved the hospitality and service extended by everyone at the hotel. Every moment spent on the property felt so homely with so much warmth shown by the staff. Guest Relations Team were just Outstanding and Team led by Miss Vanshika was top-notch. She made sure that we had the best time during our stay. On the day of our anniversary, we were pleasantly surprised by a very nice cake and balloons in the room and the Guest Relations Team Vanshika, Renuka, Tanya and Piyali went out of their way to make it a joyous occasion for us. Everything was so perfect and remarkable. Thank you for making our wedding anniversary so unforgettable.
Excellent property right in the center of the city. The open space in the lobby/restaurant will certainly make you feel relaxed with the cool breeze and high ceilings. Gym was very well equipped though the space was very small. Suite had a massage chair which was the icing on the cake! In room dining was excellent, while I thought the breakfast spread could have been better. I have had better Mysore dosas in Bangalore and expected higher standards from this property. Check in process was very slow, but the upgrade and room experience made up for it. Great choice of coffee and chocolate and bath amenities in the room Will definitely look forward to staying here again