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About
4.5
#129 of 1,137 hotels in Bengaluru
Location
Cleanliness
Service
Value
Hotel Royal Orchid, Bangalore is the flagship hotel of Royal Orchid Hotels. Located in the heart of Bangalore, its close proximity to HAL Airport, 18-Hole KGA Golf Course, Central Business District ( CBD ), Diamond District, and Manipal Hospital makes it one of the best 5-star hotels in Bangalore. Spread across an expansive three acres of serene space, the hotel becomes the ideal destination for business and leisure travelers for its state-of-the-art facilities, fine dining venues, and dedicated services of the staff making the experience of every patron at Royal Orchid an unforgettable one. For the business travelers in the city, our hotel’s close proximity to various business and office areas such as Koramangala, Embassy Golf Links ( EGL ), Marthahalli, and Whitefield makes it convenient for an easy stay. If you want to enjoy the reverting nightlife of Bengaluru, then Indiranagar which has a number of restaurants, breweries, nightclubs is the best destination for you to explore. Offering the best accommodation in Bangalore like its Royal Club Room and Royal Suite having supreme amenities like LED IPTV with video on demand, Hotel Royal Orchid, Bangalore thrives to make your stay the most comfortable one. The hotel boasts of other lavish facilities like Roof Top heated Swimming Pool and 30,000 sq. ft. of green lawn which can accommodate 1000 people for weddings, any social or corporate events making it one of the best hotels in Bangalore with swimming pool.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
This summary was created by AI, based on recent reviews.
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Hotel Royal Orchid Bangalore garners praise for its exceptional service and central location, making it a prime spot for city explorers. The sophisticated atmosphere, replete with live music and tasteful decor, is frequently celebrated by guests. While room comfort receives commendation, the dated decor and maintenance are areas guests feel could use enhancement.
Opinions on value are mixed, with some travelers questioning the pricing relative to the offered amenities and maintenance levels. Despite some concerns, the hotel's cleanliness and diverse dining options remain popular features among visitors.
Location
Central
Atmosphere
Sophisticated
Rooms
Comfortable
Value
Expensive
Cleanliness
Meticulous
Service
Attentive
Amenities
Satisfactory
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It was a pleasant stay at Royal Orchid. In fact we stayed twice in a gap of 5 days! Overwhelmed by the hospitality and overall service, decided to come back and stay for the second time ! Thanks to the lovely staff members who have contributed to my experience. Special thanks to Mr Hari Sukumar and his deputy Mr Meghan Joshi. Thanks so much
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Date of stay: October 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Royal Orchid Bangalore, manager at Hotel Royal Orchid Bangalore
Responded 26 Oct 2023
Dear Guest, Thank you for your kind words! We're thrilled to hear that you had a pleasant stay at Royal Orchid and decided to come back for a second time. Our staff members, especially Mr. Hari Sukumar and Mr. Meghan Joshi, will be delighted to know that they contributed to your wonderful experience. We hope to welcome you back again soon! Regards Team Royal Orchid
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I had a chance to stay at your hotel while I was on a trip to Bangalore with my friends. It was a good relaxing break for us. The front office duty manager Mr. Sonam is very gentle and helpful. He explained us about all the facilities provided by their hotel. He was wearing mask all the time which is very impressive. Sonam and his colleague Payel are very quick with their work and try to avoid any physical contact with their guests while doing so. Both are very pleasant and friendly. Their smile could be easily seen from under their masks as well. Sonam took us to our room and explained us how our room was properly sanitised and disinfected. We were very happy to see it. Even the housekeeping employee Mr. Bunny is very good with his work as he provided us with water bottles and all the other stuff within 5-10minutes of our call.
Please convey my best appreciation to Mr. Sonam, Ms. Payel and Mr. Bunny for providing us with best services and making ours stay comfortable.
I would love to comeback again with my family.
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Date of stay: August 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from gm royal, General Manager at Hotel Royal Orchid Bangalore
Responded 29 Mar 2023
Dear Guest, Namaste!!! It was a pleasure having you stay with us at Hotel Royal Orchid, Bangalore. We thank you for sparing your valuable time to evaluate our product and services. We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you, Kind Regards, Ajay Sampige Assist Vice President
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My Husband and I stayed at Royal Orchid for the mandatory 1 week institutional quarantine after flying in on a Vande Bharat flight during the COVID19 pandemic. The hotel was listed under 5 star category. The pricing during this pandemic (could be regulated / special rate) was 4100 per night for single occupancy and 5900 for double occupancy inclusive of GST and 3 meals + snack. The rooms were clean ( but could use some upgrades) and the service from concierge and catering was very prompt and hospitable. We also enjoyed a great view of the gardens and golf course. Though we couldn't step out of the room, from our previous visit to this place, it is well located and connected.
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Date of stay: July 2020
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from gm royal, General Manager at Hotel Royal Orchid Bangalore
Responded 29 Mar 2023
Dear Guest, Namaste!!! It was a pleasure having you stay with us at Hotel Royal Orchid, Bangalore. We thank you for sparing your valuable time to evaluate our product and services. We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you, Kind Regards, Ajay Sampige Assist Vice President
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We booked 4 rooms for 2 nights. 5 members of our team reached hotel at around 1130 hrs. Thanks to Debolina for giving the rooms us at around 12:30 where in the check in time was 1400 hrs. There was some miscommunication at the time of check in which i would ignore. But again Debolina sorted that out. The rooms are good and specious.
Would also like to mention that the quality and the taste of the food is awesome. The staff in the restaurant at the time of lunch and breakfast are really attentive and are on their feet for any help that you may require. Cheers to you all guys.
The service at the front desk and concierge needs more attention and because of that i have deducted 2 points. You keep calling the frontdesk and they will never respond to you. you make 3-4 calls and they they pick the phone. We asked the reception desk to send someone from housekeeping to collect the laundry and after 2 reminders we got someone in the room. In the night again we called up the reception to check foe the medicine but no one responded the call. I think the training is needed for the front desk staff.
At the time of check out before going to the breakfast we informed the lady at the front desk to get the bills ready and we also mentioned how we wanted the bill to be. later when we came back from the breakfast after 25 min the bills were not ready and we have to wait another 20-25 min at the reception. Sorry is not a solution to this. I think the staff is not attentive and not trained at the front desk.
Would appreciate once again Debolina, The morning and evening door man and the restaurant staff. Guys you are the one who made to 3 star rating and if Front desk was attentive and cared more of the guest i would have given 5 star.
Thank you and cheers.
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Date of stay: January 2020
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HROBangalore, General Manager at Hotel Royal Orchid Bangalore
Responded 5 Feb 2020
Dear Mr Sngh, It was a pleasure having you stay with us at Hotel Royal Orchid, Bangalore. We thank you for sparing your valuable time to evaluate our product and services. We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you, Kind Regards
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So, I usually dont write reviews, but the worst customer service experience at this hotel compelled me to do it. 1. Checked in late afternoon around 4:00 pm. The hotel was empty, given its covid times. Was made to wait for half an hour - “because we’re re- sanitising the room for your safety” - I thought sounds awesome! But when I enter the room, I find dirty linen, very dirty infact. No particular cleanliness in the bathroom as well. Another 30min go there trying to get someone on the phone to empathise and change the bedsheets! Honestly looking at the bedsheets it felt dirty to even pick up their phone and talk. 2. The room service didn’t have things cited on their own ‘Round the clock’ menu available round the clock. Moreover, outside food is not allowed in the hotel. I can go along with it, but then atleast have your menu items available. 3. Requested for an hour extension on checkout, given all the hassle during check in, I expected a little empathy, and also given the hotel is empty(given Covid), but no the hotel policies are quite unaccommodating. 4. And the worst part was when at 10:00am on my checkout day, room bell rings, by the time I put on my mask and reach the door, someone has already opened it, luckily I remembered to put the safety chain at night which saves the door form being opened ajar. The guy was there to ask for laundry. Seriously?? I’m a single female staying alone and a laundry person has the authority to enter my room by ringing the bell just once ?????? How and why is this okay ? Will NEVER be staying here again, Royal orchid service is not what it used to be once.
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Date of stay: December 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rajesh Kattakam, Owner at Hotel Royal Orchid Bangalore
Responded 21 Jan 2021
Hello Vasundhara, We are deeply sorry that you experienced discomfort at our hotel. We always ensure our guests are treated courteously from the moment they set foot inside, hence we would want to take corrective measures. Feel free to raise your concern immediately if you happen to encounter any such incidents in the future, reach out to the manager at any point of time for any kind of assistance during your stay. You can also write to gm.royal@royalorchidhotels.com, our team can address the issues as soon as possible. Your concern is duly noted and will make sure this doesn't happen to anyone again. We hope you give us another chance to change your mind and get to spend qualitative time on your next visit. Stay Safe, Hotel Royal Orchid Bangalore Management
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The hotel is located between KGA golf course and a drainage on the other side. Hotel is poorly maintained to say the least. Glass is fully dirty, rooms are dirty, toilets are even more dirty and old fittings. Room interiors make you feel like you are in a prison. Swimming pool is not heated, tiles are chipping off, pool side area is the dirtiest and if you want to die then just get into the men's toilet next to the swimming pool. Amenities: Bed in the room was very old and hard, curtains poor and don't ask about other things. We were told there would be buffet at Limelight coffee shop, upon turning up with my whole family, we were told a big family is dining so we won't get any buffet. However food here is pretty good especially the starters. Comming to the Tiger trail you better call it a Donkey's tail as the food is mediocre to say the least. They seem to have some road side Dhaba cook doing cooking here. Even the cat which my son was feeding along side the table refused to eat the junk food. I don't even want to call it food. Tiger Trail [Donkey's tail] charged us hefty 3.5k for crap food. We were charged Rs.1,000 for 2 coffee and 1 plate Bajji @ room service. They made us wait whole 45 mins to even check us in, and during checkout she was insisting to write a review in front of her and made my 70 year old mother stand for 15 mins. Overall highly disappointing & request you to please exercise other options if you can.
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Date of stay: October 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Joe Stephan, Owner at Hotel Royal Orchid Bangalore
Responded 4 Nov 2020
Hello Kiran, We are disappointed to hear that the service and the staff were a major letdown. We will make sure that the matter is addressed immediately. We profusely apologize for the inconvenience caused. Feel free to raise your concern immediately if you happen to encounter any such incidents in the future, also reach out to the manager at any point of time for any kind of assistance during your stay. We all are making efforts each day to do good and stay safe from the ongoing global pandemic. Your concern is duly noted and will make sure this doesn't happen to anyone again. We hope you give us another chance to change your mind and get to spend a qualitative time on your next visit. Stay Safe, Hotel Royal Orchid Bangalore Management
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This hotel boasts luxury from the time you enter the room. The rooms are very spacious stacked with all the modern amenities/luxuries that a business/non-business traveller would need. Specially thanks to Mr. Sonam as e duty manager he was taking good care our needs.during check in time he maintained proper hygiene standard, check out time on of the lady Payal she was very helpful & pleasant.
The food at the restaurants is worth mentioning. The value for money is good. Especially the Room service experience is worth remembering.
In housekeeping department bunny very helpful he got us water bottles & tea coffee sachet on time when ever we asked and he also asked us for any other needs
All in all, the stay turns out to be very pleasant.
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Date of stay: August 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from gm royal, General Manager at Hotel Royal Orchid Bangalore
Responded 29 Mar 2023
Dear Guest Namaste!!! It was a pleasure having you stay with us at Hotel Royal Orchid, Bangalore. We thank you for sparing your valuable time to evaluate our product and services. We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you, Kind Regards, Ajay Sampige Assist Vice President
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We checked in on a friday afternoon and it took the front office 30 minutes to check us in!!! There was only one person in front office. We asked for a non smoking room and were asked to sign a declaration and then were led to our room on floor 1. The moment we stepped out of the lift smell of strong smoke hit us. The corridor had many food leftovers outside some rooms which were an eyesore.
The room was quite good and had a decent view of the lawn.
Next day we wanted a smoothie and when we asked for the same from room service we were informed that the Chef comes in after 8 am only and hence they could not provide us!!
On saturday we were out the whole day and when we returned by evening we found no one had cleaned our room.
It was quite shocking and when we inquired there was no satisfactory response.
Even on saturday the smell of smoke was all pervading and we complained to the front office. They said they will look into it and wanted us to move to another room. When we visited this room (on the 5th floor) the corridors were very damp and we declined to shift.
The only saving grace was F&B. Deepak the manager and Ajay from Odisha took good care of us.
I will avoid this place till they get their act together.
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Date of stay: July 2021
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from gm royal, General Manager at Hotel Royal Orchid Bangalore
Responded 15 Sept 2021
Dear Lokanathan, Namaste! We sincerely apologize for the inconvenience caused and we regret that your experience was not up to your expectations. The concerned team has taken note of your remarks and We assure you that corrective measures will be taken and you will have a great experience during your next visit. Warm Regards, Ajay Sampige Area General Manager
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The hotel continues to ensure that the clients are well looked after, even during this difficult pandemic times. Personal attention stands out through very courteous staff right from the entrance door, concierge, reception, house keeping till check out without any compromise on hygiene, sanitation and security. The hotel is ideally located centrally but the environment remains calm and peaceful. Services of Mr. Shankar the concierge at the entrance lobby is praise worthy.
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Date of stay: December 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Joe Stephan, Owner at Hotel Royal Orchid Bangalore
Responded 7 Dec 2020
Hello George, Thank you for choosing our hotel for your out of station accommodation. Our staff are trained to offer personalized attention to our guests. We ensure all safety protocols are maintained from the moment you enter our property. Shankar will be glad to hear your praise. Looking forward to hosting you again soon! Stay Safe, Hotel Royal Orchid Bangalore Management
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One of the worst experiences ever for a 5 star hotel. I booked a room for one night just to spend some leisure time hoping that I would be able to enjoy the so called 5 star services of this hotel but no common place is available for use due to some holi party going on, swimming pool is not functional, we do not even have a pretty place to just relax and click some pictures. Loud music is continuously playing outside and audible in the room as well. Housekeeping requests have not been catered to for 3 hours. And on top of this when I informed the duty manager Shivam about all these problems, he does not even have the will to apologize or show some courtesy. All he can say is that due to the party we cannot do anything. No open place is available. Literally what 5 star hotel provides an experience like this when I am paying so much for the booking. Please take this seriously and best would be to provide me some sort of compensation because I am never going to book royal orchid hotel again.
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Date of stay: March 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from gm royal, General Manager at Hotel Royal Orchid Bangalore
Responded 7 Apr 2022
Dear Mr Indraneel, Namaste!!! Warm greetings from all the team at Hotel Royal Orchid, Bangalore. On behalf of the management of Hotel Royal Orchid, Bangalore, I would like to thank you for staying with us. At Hotel Royal Orchid, Bangalore we strive to ensure that every guest is provided with the best possible service and attention. We are committed to making a difference every day, continually getting better to keep us the best. It was therefore very disappointing that you experienced a number of problems during your stay. As result of our shortcomings I have personally informed our department heads in order to ensure that other guests do not experience a similar situation. There is no excuse for the annoyance caused to you and again I am very sorry. Personally I wish to stress that we are very grateful for your support and for informing us of what happened and as such I hope that you will not hesitate to call me should you require assistance with anything. I hope you will give us another chance to prove you, that what you have experienced during your recent stay is not our normal service levels at Hotel Royal Orchid, Bangalore. In the meantime, once again, may I extend my sincere apologies to you and once again thank you for your understanding. Thank you, Ajay Sampige Area General Manager Mobile:9902000100
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Dear Guest,
We thank you for your recent visit at our hotel and for taking the time in sharing your reviews on Trip Advisor about your experience.
It is our constant endeavour to create a wonderful experience of warm hospitality and impeccable service for all our valued guests. Our team puts their heart into making each experience of our guests’ outstanding and memorable.
We are glad that our team could create a homely experience for you.
With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations.
We look forward to your return and assuring you of our best attention at all times.
Warm Regards
Vivek Kumar Thakur
General Manager
There are more places to choose from in the Bengaluru area.
PRICE RANGE
S$117 - S$155 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
royal orchid bangalore, royal orchid hotel, hotel royal orchid
LOCATION
IndiaKarnatakaBangalore DistrictBengaluruDomlur
NUMBER OF ROOMS
195
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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