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135 Residency Road, Bengaluru 560025 India
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US$76
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Traveller (429)
360
Panoramas (15)
Room & Suite (173)

About

#98 of 2,022 hotels in Bengaluru
Location
Cleanliness
Service
Value
The Chancery Pavilion’s amusing new 10th Floor's delicious restaurant. Alchemy offers a blend of flavors from around the world with a wide array of appetizing dishes and variety of mocktails & signature cocktails.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Airport transportation
Business Centre with Internet Access
Valet parking
Wifi
Adult pool
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
24-hour security
Baggage storage
Concierge
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Family
Languages Spoken
English, Hindi
2077Reviews9Q+A100Room tips
Traveller rating
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Most Recent
Shalini S wrote a review Jun 2022
New Delhi, India86 contributions7 helpful votes
The hotel and it's amenities are nothing to write about. They need to do not just refurbishment but basic clean and hygiene maintenance. Attended a conference at the hotel and 3 days in a basement banquet where the carpet sticks with no air purifier it was disgusting to say rhe least. Middle of covid and no mask mandate. Not sure if that was legal as per state notification. Common sense may have helped even otherwise. Food was average and so were the rooms. The attitude of the staff may have been a result of the very busy state of affairs at that time or it may have been chalta hai. No idea. Only 2 people I will call out..anish at the reception and Mahesh at concierge. Silver lining to dark cloud
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Date of stay: June 2022Trip type: Travelled on business
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Response from Simarjeet Singh, General Manager at The Chancery Pavilion
Responded 2 days ago
Dear Guest, Thank you for your valuable feedback. We apologize for the gap in service standards. Please be assured that the points mentioned by you have been addressed internally and we will take corrective actions and provide our staff with additional trainings as well. Thank you for appreciating the services provided by Anish and Mahesh! Please do visit us again and give us a chance to provide you with a better experience. Best Regards, Simarjeet Singh
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Ashima N wrote a review Jun 2022
Bengaluru, India1 contribution
Excellent Hotel, Restaurant and Food service. I love the food especially prepare by Chef Sarmila Banerjee, she prepared the food as per my children requirement. Her attitude and politeness help my children to be comfortable with food. I amazed to see first time my children are eating full breakfast. Thanks to Chef Sarmila Banerjee and her entire staff.
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Date of stay: June 2022Trip type: Travelled with family
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Response from Simarjeet Singh, General Manager at The Chancery Pavilion
Responded 2 days ago
Dear Guest, Thank you for taking the time off to share your feedback. We are happy to know that you enjoyed our food and services. Please visit us again with family and friends. Warm Regards, Simarjeet Singh
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Vaishali S wrote a review Jun 2022
1 contribution
I am staying at Chancery Pavilion since a week and it's been a great experience. The staff is very nice, polite and does thier job very nicely. Food is delicious, rooms are clean and everything here feels like home. Would definitely love to stay here.
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Date of stay: June 2022
Location
Cleanliness
Service
Trip type: Travelled on business
Room Tip: best rooms, best food
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Response from Simarjeet Singh, General Manager at The Chancery Pavilion
Responded 2 days ago
Dear Guest, Thank you for taking the time off to share your feedback. We are happy to know that you enjoyed our food and services. Please visit us again with family and friends. Warm Regards, Simarjeet Singh
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CHARAN.P wrote a review Jun 2022
1 contribution
I had my sisters engagement on 19th of June and had the worst experience in this hotel. It's a 5 star name for name sake but not worth it to be given even 1 star. I faced many problems the main problem i faced was when i did not get the hall at the time which was promised by the sales team. They had promised us to give us the hall by 4:30 and they kept changing the times and they handed over the hall at 6:30PM and also the sales teams weren't there and we're sitting at home and talking. The worst experience i had. I will never suggest anyone to do any kind of function...
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Date of stay: June 2022Trip type: Travelled with family
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Response from Simarjeet Singh, General Manager at The Chancery Pavilion
Responded 2 days ago
Dear Guest, Thank you for your valuable feedback. We apologize for the gap in service standards. Please be assured that the points mentioned by you have been addressed internally and we will take corrective actions and provide our staff with additional trainings as well. Please do visit us again and give us a chance to provide you with a better experience. Best Regards, Simarjeet Singh
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Chasmitha wrote a review Jun 2022
Bengaluru, India3 contributions1 helpful vote
It's for the name sake called 5-star hotel. The team here promise world class experience for the guests coming for your function. But then they end up giving experience worst than a hotel without any stars. I got my engagement ceremony done here and here are all my experiences: 1) The so called ballroom had to be handed over at 4.30pm as said by Shreya (sales team) but then it wasn't handed over till 6.40pm and cause of which we couldn't set up any stage of ours or do any decorations which had to be done. 2) While the guests were all waiting in the lobby area, the hotel guys din even bother to switch on the lights even though it was dark. We had to literally go and ask them to switch on the lights several times. 3) The food here was promised to be at the best quality but then from the soup to main course, we had to literally go and ask the chef's to refill in the containers although we had asked for food with capacity of 200. 4) The paneer in the subzi was sour. 5) Being the bride i was only battling with people not being organized. I would never ever want any of the brides to go through with what i went through.
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Date of stay: June 2022Trip type: Travelled with family
Room Tip: Choose some other 5-star hotel and never step in here
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1 Helpful vote
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Response from Simarjeet Singh, General Manager at The Chancery Pavilion
Responded 2 days ago
Dear Guest, Thank you for your valuable feedback. We apologize for the gap in service standards. Please be assured that the points mentioned by you have been addressed internally and we will take corrective actions and provide our staff with additional trainings where required as well. Please do visit us again and give us a chance to provide you with a better experience. Best Regards, Simarjeet Singh
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Angela wrote a review Jun 2022
1 contribution
Stayed at the hotel for 10 days. Absolutely lovely and friendly staff, especially in the ithaca restaurant team. The Alchemy restaurant located on the top floor is an Indian infused cuisine in a rich, velvety and modern setting. The hotel rooms need to be refreshed after 20 years of establishment. The spa is closed for rennovatsions and the pool is often restricted to guests because of corporate events - including on the weekends. So, this hotel is not for us who want to lounge by the pool or having Spa Services, but it is for you if Dining options and Employee Service is most important.
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Date of stay: June 2022Trip type: Travelled on business
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Response from Simarjeet Singh, General Manager at The Chancery Pavilion
Responded 3 weeks ago
Dear Guest, Thank you for taking the time off to share your feedback. We are happy to know that you enjoyed our food and services. Please visit us again with family and friends. Warm Regards, Simarjeet Singh
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Karun Rawat wrote a review Jun 2022
1 contribution
Ithaca excellent for dining. Good service. The staff is humble and friendly. Food is also good. Buffet price seems reasonable. I have been with friends and it is quite decent place to have quite dinner.
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Date of stay: June 2022Trip type: Travelled with friends
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Response from Simarjeet Singh, General Manager at The Chancery Pavilion
Responded 4 weeks ago
Dear Guest, Thank you for taking the time off to share your feedback. We are happy to know that you enjoyed our food and services. Please visit us again with family and friends. Warm Regards, Simarjeet Singh
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Gopi wrote a review May 2022
2 contributions
Rooms were sooo dirty, bathrooms were even worsee. Doesn’t even look like a 5 star hotel . Just dirt all around the room and bathroom . The shower head was literally rusted and bath tub broken . Breakfast very low quality and unhygienic. Don’t ever go here
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Date of stay: May 2022Trip type: Travelled with family
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Response from Simarjeet Singh, General Manager at The Chancery Pavilion
Responded 5 weeks ago
Dear Guest, Thank you for taking the time to share your valuable feedback. We apologize that our service standards were not on par with your expectations. Please be assured that we are looking into the points mentioned by you and corrective measures will be taken. Please visit us again and give us a chance to provide you a better experience. Warm Regards, Simarjeet Singh
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pk panda wrote a review May 2022
Avathi, India1 contribution
I'm from canara Bank coming for business metting the chancery pavilions food was very good and and excellent service by suraj bijay hemandra thank u and ranju aditi also very good smiling thank all guys for giving excellent services our team. 😊😉
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Date of stay: May 2022Trip type: Travelled on business
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Response from Simarjeet Singh, General Manager at The Chancery Pavilion
Responded 30 May 2022
Dear Guest, Thank you for taking the time to write us a review. We are happy to know that you enjoyed our services and we look forward to welcome you back at The Chancery Pavilion! Regards, Simarjeet Singh
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Dsavio17 wrote a review May 2022
46 contributions7 helpful votes
Had many memorable stays here 7- 8 years back. With those found memories I came back here. The front staff (at the porch), parking assistance were good. Rooms have good supply of amenities. Enjoyed the good spread at the breakfast. Dining at the Alchemy restaurant was good, great fusion food and good serving staff. This hotel used to be a great place but now the carpets looks worn out and faded. Check in staff appeared to be like interns and lacked experience and warmth.
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Date of stay: May 2022Trip type: Travelled with family
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Response from Simarjeet Singh, General Manager at The Chancery Pavilion
Responded 29 May 2022
Dear Guest, We thank you for taking the time off to write this review. While we are happy to know that you enjoyed our services, we want to let you know that your feedback is well received and we are working on improving our facilities. We thank you for your continued patronage. Please do visit us again and give us a chance to provide you with a better experience. Warm Regards, Simarjeet Singh
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PRICE RANGE
US$67 - US$100 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the chancery pavillion
LOCATION
IndiaKarnatakaBangalore DistrictBengaluruRichmond Town
NUMBER OF ROOMS
225
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Frequently Asked Questions about The Chancery Pavilion
Which popular attractions are close to The Chancery Pavilion?
Nearby attractions include Sanctum (0.4 km), Swasti Contemporary Art Gallery (0.4 km), and Kempegowda Tower (0.4 km).
What are some of the property amenities at The Chancery Pavilion?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at The Chancery Pavilion?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Chancery Pavilion?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at The Chancery Pavilion?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to The Chancery Pavilion?
Conveniently located restaurants include Kebabs & Kurries, Lotus Pavilion, and Cubbon Pavilion.
Are there opportunities to exercise at The Chancery Pavilion?
Yes, guests have access to a pool and a fitness centre during their stay.
Does The Chancery Pavilion have airport transportation?
Yes, The Chancery Pavilion offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Chancery Pavilion?
Yes, dry cleaning and laundry service are offered to guests.
Does The Chancery Pavilion offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.