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Arcadia Hotel

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164 Reviews from our TripAdvisor Community

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Showing 158: English reviews
Chennai (Madras), India
Level Contributor
301 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 148 helpful votes
Reviewed 1 week ago

Ideally located near the private and government bus stands and the market area. Decent place consisting of 13 levels for various purposes like meeting, celebrations, interviews. to stay in Kottayam town. Rooms and premises are maintained nicely. However, management's supervision and control is lacking that causes inconvenience to the guests. Despite my booking the room well in advance, the check-in... More 

Helpful?
Thank Mohan2013
Tomthom, Manager at Arcadia Hotel, responded to this review

Dear Guest, Greetings from Arcadia Group of Hotels!! I would like to thank you for taking your valuable time and effort in sharing your feedback about the hotel. It is the feedback from our esteemed and valued guests which gives us an opportunity to further enhance and refine our processes to achieve customer delight. We have made a note of... More 

Bengaluru, India
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 October 2016 via mobile

The hotel is located near to ksrtc bus stand. The rooms are very neat and clean .breakfast there is variety but quality improvement is required .front office personal are informative .value for money will stay again

Helpful?
Thank jagadeshbyran
Tomthom, Manager at Arcadia Hotel, responded to this review

Dear Guest, Thank you for choosing to stay at Arcadia Hotel, and sparing time to share your review on TripAdvisor. We are delighted to note that you have enjoyed our services and offerings. Your kind words of appreciation has been a great source of inspiration for our team and has motivated them to serve better, thus ensuring our guests take... More 

Kottayam, India
Level Contributor
43 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 13 October 2016

Located r next to KSRTC Bus stand and cluster of movies theaters at Kottayam.While traveling up by the lifts and at the restaurant ,one gets a panoramic view of Kottayam.A unique ambiance. Staff is courteous. They make special arrangements to dine in when dining in members in a group are more.Don't miss the swimming pool on terrace

Helpful?
Thank sunnyk332
Tomthom, Manager at Arcadia Hotel, responded to this review

Dear Guest, Greetings from Arcadia Group of Hotels !!! Thank you for choosing to stay with us. We are delighted to hear from you that you had a great stay and enjoyed the hotel ambiance, Restaurant and swimming pool. Thank you so much for sharing your experience. We always try to upgrade ourselves to accommodate the needs of our guests... More 

Kerala, India
Level Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 11 October 2016

This is one of the oldest hotel in the city and is grown along with the city of Kottayam. They offer good facilities within a budget price. I stay occasionally and often takes lunch Buffet. Excellent food and offers a good view of Kottayam City from the hotel restaurent at Top.

Helpful?
Thank Sudheep_Abraham
Tomthom, Manager at Arcadia Hotel, responded to this review

Dear Guest, Greetings from Arcadia Group of Hotels!! Thank you for staying with us. We are delighted to know that you had a pleasant stay and enjoyed the hospitality of the team. Thank you for taking the time and effort to reach out to us with encouraging feedback. It is truly motivating to hear that our guests are enjoying their... More 

Coimbatore, India
Level Contributor
54 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 1 October 2016

This was our first trip to Kottayam Arcadia, lots of improvement around, staffs good. If you say improvement Food ( Surely needs) upholstery of rooms to be done ( We stayed in a Suite room but the sofa upholstery work has to be done.) Just a overnight stay, so cant say much,but what ever saw feels like management is not... More 

Helpful?
Thank jeffyshibu
Tomthom, Manager at Arcadia Hotel, responded to this review

Dear Guest, Many thanks for a wonderfully crafted, review on hotel and its services.. We would like to thank you for taking your valuable time and effort in sharing your feedback about the hotel. It is the feedback from our esteemed and valued Clients which gives us an opportunity to further enhance and refine our processes to achieve customer delight.... More 

Kodagu (Coorg), India
1 review
Reviewed 28 September 2016

This is our third visit to the hotel. As always we enjoyed the stay this time too. The hotel is good, and the staff from the one at the reception to the room service were very friendly and and with the helpful and courteous manners. The location also very good as the transportation, shopping etc everything can be done easily.... More 

Helpful?
Thank MAHESHKA12
Tomthom, Manager at Arcadia Hotel, responded to this review

Dear Guest, Greetings from Arcadia Group of Hotels!! Thank you for Choosing to stay with us. We are delighted to know that you had a great stay and thoroughly enjoyed the courtesy and hospitality of the team and hotel ambiance. Thank you so much for sharing your wonderful experience with us. It is truly motivating and it reassures us that... More 

Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 13 September 2016 via mobile

It is a very poor restaurant adjacent to a local bar. You can imagine how lousy it can be in Kerala. Food was also below average. Never choose this place unless you are constrained of time as we where today.

Helpful?
Thank Ramesh K
Tomthom, Manager at Arcadia Hotel, responded to this review

Dear Mr. Ramesh, Thank you for your valuable feedback. We are very sorry to hear that you were not happy with our service. We take each unfavorable guest feedback as an opportunity to learn and improve ourselves. We humbly request you to allow us to contact you and share with us the particulars of your visit and your experience so... More 

Level Contributor
48 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 29 August 2016 via mobile

This is not a review of the hotel Visited the Indian restaurant to eat Kerala food Absolutely delicious but sinfully unhealthy The fish masala was incredibly good if you could get past literally a moat of oil! The other food was also superb If they could only control the oil, would be a five star recommendation Great value too!

Helpful?
Thank Chandy J
Tomthom, Manager at Arcadia Hotel, responded to this review

Dear Guest, Thank you for choosing to stay at Arcadia Hotel, and sparing time to share your review on TripAdvisor. We are delighted to note that you have enjoyed our services and offerings. Your kind words of appreciation has been a great source of inspiration for our team and has motivated them to serve better, thus ensuring our guests take... More 

Level Contributor
3 reviews
3 hotel reviews
Reviewed 26 August 2016 via mobile

They say it a good hotel. In look you will find it nice. Dont get attracted it don't give you any type of good service. If vegetarian then pls don't go. They gave us egg noodles for veg noodles nd said our each item possess some non veg may be sometime. ND just said a sorry for this big mistake.... More 

Helpful?
Thank bansari18
Tomthom, Manager at Arcadia Hotel, responded to this review

Dear guest, Thank you for your valuable feedback. We are disappointed to know that you did not enjoy the food we served.. I personally apologies on behalf of my team, for the services lapse resulting the experience. We have noted all the process gaps and assure you that required corrections are made for its non- occurrence for any other guest.... More 

New Delhi, India
Level Contributor
90 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 20 August 2016

we enjoyed the stay, the hotel is good, the hotel management needs to hire the experienced supervisors. That will help to the hotel to improve the services. The rooms are good, spacious and well decorate. I would love to recommend to my friends and relatives. There is nice pool also.

Helpful?
Thank Jairajput
Tomthom, Manager at Arcadia Hotel, responded to this review

Dear Guest, Thank you for choosing to stay at Arcadia Hotel, and sparing time to share your review on TripAdvisor. We are delighted to note that you have enjoyed our services and offerings. Your kind words of appreciation has been a great source of inspiration for our team and has motivated them to serve better, thus ensuring our guests take... More 

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Room Service
  • Pool
  • Free Internet
  • Bar/Lounge
  • Free Breakfast
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
Arcadia, to be precise, the epitome of Kerala’s hospitality has been the pride of Kottayam town since its inception in 1974.Being a fully equipped three star business hotel, Arcadia provides you with a multitude of services that are sure to make your business and leisure trips an overwhelming experience. From gracefully appointed rooms to a baffling range of restaurants; from refined and experienced staff to thoughtfully set conference & banquet halls, Arcadia is all primed to treat you to the best of Kerala. ... more   less 

Additional Information about Arcadia Hotel

Address: T.B ROAD, Kottayam 686001, India
Region: India > Kerala > Kottayam
Price Range: $41 - $66 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Arcadia Hotel 3*
Number of rooms: 47
Reservation Options:
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Also Known As:
Arcadia Hotel Kottayam, Kerala
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Questions & Answers

Here's what travellers have asked, with answers from Arcadia Hotel staff and other travellers.
4 questions
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Chicago, Illinois
2 months ago
4 months ago
Lewes
9 months ago

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Questions? Get answers from Arcadia Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for higher floor rooms”
 of 5 bubbles jeffyshibu, 30 Sep 2016 | Read review
“disappointed with the level of facilities. I f you intend to be a cut above the rest, pleasemake the extra effort even in Kottayam.”
 of 5 bubbles rinazac, 26 May 2016 | Read review
“The rooms that overlook the nearby lake offers pleasant views.”
 of 5 bubbles jaikris75, 27 Apr 2016 | Read review
“all the room are good”
 of 5 bubbles deeptinambiar1981, 26 Apr 2016 | Read review
“take room at the back side of the building as the front side is bit noisy”
 of 5 bubbles sunseb, 29 Mar 2016 | Read review
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