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The Windsor Castle

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160 Reviews from our TripAdvisor Community

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Showing 156: English reviews
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Thiruvananthapuram (Trivandrum), India
Reviewed 3 weeks ago via mobile

Hotel is so clean and tidy . Rooms are specious . Service was good . But the bathroom tub and pipe fittings are very old and not clean one also . Finally the breakfast . There is no buffet breakfast on the hotel was really surprising .

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Helpful?
Thank Lalumanji
johysagar, Reception at The Windsor Castle, responded to this review

Thanks for the review,we are just making changes regarding the issuues.

Kochi (Cochin), India
Reviewed 4 weeks ago

Had been to Windsor Castle for various occasions including the very recent one in January 2017 to host my cousin sister's engagement. Below are my inputs. Buffet Lunch - Had team lunch as well as family lunch many times. I would say the spread and taste is average. Nothing great to talk about. Ambience is slightly above average. Rooms -...

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Thank Jacobrajan
Nagpur, India
Reviewed 4 weeks ago

After my disappointing stay for a day at Arcadia Hotel, I was able to Locate the Windsor Castle Hotel. The Hotel was reasonable. Restaurant was quite enjoyable especially with Staff very accommodating. The Hotel, though located on the outskirts of Kottayam, has a very Good Ambience with a large Space behind for a Long walk. However, the Hotel has to...

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Thank Ssshram
Reviewed 4 weeks ago

The location is very good, specially if you get a back view room, the Air Condition sounds like a Diesel Generator, I had an complementary dinner included in my package, but later they charged me saying you had not booked a "La Carte" Dinner. No one was ready to listen my complain, even hotel manager was not picking the phone....

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Thank Fakhruddin V
Bengaluru, India
Reviewed 5 weeks ago via mobile

The property is a fantastic one but it seems to be in poor hands. Maintenance is pretty poor. The cottages are designed poorly and maintained still poorly. Lighting in the whole property, especially in the meeting halls is just meagre while on the vast lawns, lighting is almost non existent! If only the owners could improve lighting and overall maintenance...

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1Thank 324MNRao
Mumbai, Maharashtra, India
Reviewed 20 February 2017

Rooms were OK - food was average - the airconditioning in the room was roaring like a helicopter around 3 a.m in the night- this sound was low when we checked in - but increased to such a level that we switched it off for some time - again started around 3:30 - no reduction in sound level - immediate...

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Thank yeda420
South Africa
Reviewed 30 January 2017

After booking twice through Bookings.com and both times being cancelled due to events at the hotel, we decided to contact the hotel directly to make a booking. Booking directly was simple and quick - payment was made directly at the hotel. We chose this hotel as we were attending a function based at the hotel. Check in was simple and...

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Helpful?
Thank Experience_Editor
new delhi
Reviewed 9 January 2017

i booked the room at the hotel on 14th December and made the payment through tripadvisor... now today suddenly i get the information from the hotel that my room has been cancelled as no rooms are available.. now at the last moment how can the hotel refuse a room when i booked in advance.. this type of service is not...

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Thank yash j
Toronto, Canada
Reviewed 5 January 2017 via mobile

The behavior of the chief chef was far below average of a local tea shop vendor.We had a party for 750 on Jan 2nd and after the party the attitude shown by the chief chef was disgusting. The language he used was nasty, his body language was worse than a third class rowdy.......Better to avoid this place because of the...

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Thank Philip A
Reviewed 3 January 2017

Nothing Remarkable. The place is somewhat quaint and reminds one of the first hotels to come up after the tourism boom. The location is also nothing special. If you have a car, it's quite easily reachable. Most places of attraction are withing 20 km. The staff was quite friendly and the whole stay was quite hassle free.

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Helpful?
Thank Adithya D

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
A downtown Deluxe Hotel, located in Kottayam, Kerala. It is the gateway to Kumarakom. The most sought after tourist destination in Kottayam. Situated in the most picturesque surrounding of the Vembanad Lake, this leisure hotel stands above the rest in style, class and luxury. Set on a sprawling 20 acres of lush foliage and landscaped lawns this leisure hotel provides the ideal getaway for a relaxed and enriching experience. Complementing the imposing façade of the exteriors, are the equally inviting interiors. Right from the atrium to the rooms, all are done elegantly, pleasantly merging with the modern comforts that the hotel imparts. Kottayam is a city and a municipality in the Indian state of Kerala. An important trading center of commercial crops and a publishing centre in Kerala, Kottayam is also the administrative capital of Kottayam District. The town has been in the forefront of modern education in Kerala from the nineteenth century. Kottayam is a very tropical area with many Islands and Backwaters. The village of Kumarakom is a cluster of little islands on the Vembanad Lake in Kottayam. Accommodation at Windsor Castle Kottayam, Kerala, India Standard Room Standard Rooms provide cozy comfort and charming view with basic, standard amenities and furnishings and round the clock room service. Deluxe Room Deluxe Rooms provide ultimate comfort and charming view of surrounding area coupled with their round the clock room service and all modern facilities. Being situated far from the madding crowd of city and surrounded beautiful sceneries, the rooms provide peaceful stay. Suite Room A suite offer with more space and furniture than a standard room. It included a living area with sofa set . The smartly designed rooms and suits offer warmth and personalized service which are hallmark of Windsor castle hospitality . The rooms are designed to provide the right ambience and comfort for a relaxing stay for the traveler . Dining at Windsor Castle Kottayam, Kerala, India Lake Paradise A multi cuisine restaurant and coffee shop serving different cuisine like Chinese, Indian and continental . With its exquisite ambiance and its scenic view of the lake, it is one of the most luxurious fine dining restaurant in Kottayam. Nalukettu Located by the side of the lake, Nalukettu is built in traditional Kerala architecture. The only star classified authentic Kerala restaurant in town, serving delicacies like Kerimeen pollichadu, Kappa, Meen Vattichadum, Appam, Duck Roast etc. The Club With the stock of finest spirits, the club is one of the finest executive bar in Kottayam serving a variety of Cocktails, Mocktails and many more. The Cake Shoppe A variety of sweets, desserts and cookies awaits you at this cake shop, you can order the cake of your choice for any occasion in wide variety of favors and shapes. Pool Side ... more   less 

Additional Information about The Windsor Castle

Address: Kodimatha, Kottayam 686039, India
Region: India > Kerala > Kottayam
Price Range: $66 - $112 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Windsor Castle 3.5*
Number of rooms: 40
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Also Known As:
The Windsor Castle Hotel Kottayam
Windsor Castle Hotel Kottayam
Windsor Castle Kottayam
The Windsor Castle Kottayam, Kerala
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Dont book this hotel unless you have no option.”
 of 5 bubbles , 25 Feb 2017 | Read review
“Do not stay at this hotel”
 of 5 bubbles Docvivax, 9 Dec 2016 | Read review
“Cottages by the side of water bodies with lush green lawns around”
 of 5 bubbles pchandrang, 3 Dec 2016 | Read review
“Choose one of the cottages by the artificial lake. Roof-less bathroom. Wonderful, it is.”
 of 5 bubbles Nikhiltn, 17 May 2016 | Read review
“Top floor rooms have excellent view of the pool and backwaters. This time, I used only the restaurant”
 of 5 bubbles aliammag, 15 Mar 2016 | Read review
5 of 5