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The Residency Tower

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313 Reviews from our TripAdvisor Community

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Showing 307: English reviews
Chennai (Madras), India
Reviewed 17 November 2015 via mobile

Truly business hotel with free wifi. Decent breakfast and helpful staff. Attitude right with the staff. Good size rooms and average gym & stragecially located hotel with lot of plus. Down the road few more options for accommodation available. Little renovation required for In room lighting

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Helpful?
Thank sarvysweet
Llandeilo, United Kingdom
Reviewed 17 November 2015

Overall this doesn't seem a bad hotel by Indian standards. But over a two day stay it became clear that the management don't have a clue. Having confirmed that breakfast starts at 7.00 am we went down for breakfast at 7.15 with a view to going out at 08.00. Guess what? Breakfast is not ready can we wait in the...

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Thank henchard
Reviewed 17 November 2015 via mobile

Decent hotel in the heart of Trivandrum ,breakfast spread and quality is good. Room size is smaller than most similar rated hotels . You can go out to try various local delicacies As you will be spoilt for choice . Travelling in Auto is the fastest way to commute

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Helpful?
Thank Dipubose
Bengaluru, India
Reviewed 16 November 2015

All services are good except the food in Balle Balle Restaurant. It sounds interesting and seem to be the only Punjabi restaurant around but really not worth at all, very bad chairs and table that have are not clean and poor lighting too. Side curtains were closed restricting your views of the city , food & service was also bad...

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Thank Arjun A
Thiruvananthapuram (Trivandrum), India
Reviewed 5 November 2015

Over all Hotel is good. But staff and food at roof top is very very bad. They have to improve a lot in behavior with customers. Very bad manager no responsibility fellow. Zero for manager. Buffet food was good.

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Helpful?
2Thank 38balam
Residencytvm, General Manager at The Residency Tower, responded to this review

Dear Valued Guest, I thank you for the for highlighting your concern about the service of our roof top restaurant. Sir, please accept my sincere apologies for the inconveniences experienced. I have personally discussed your concern with the Manager of the outlet and have told him about your feeling towards his service. He has given a word that no such...

Melbourne, Australia
Reviewed 27 October 2015

Really good Customer Service, room service and a fantastic complimentary breakfast at a decent price. The only think I would reconsider is the size of the room which was well organized but for me it felt bit small..Also its shower over bath and am not a big fan of it...Otherwise in the heart of city with all facilities including top...

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Helpful?
Thank JibuPaul
Residencytvm, General Manager at The Residency Tower, responded to this review

Dear Valued guest, I am delighted to learn that you had a comfortable stay at “The Residency Tower” and I truly appreciate your taking the time and posting your feedback on TripAdvisor. We do have bigger spacious rooms in the higher category. But all our rooms are with bath tubs and not shower cabins. The concept is being a business...

Mumbai (Bombay), India
Reviewed 4 October 2015

The staff try to be friendly and ask for your check-out dates. When you enter the room you find a couple of complimentary water bottles and some items in the mini bar but these items are missing the next day and the reception blame you for pilferage. They don't even clean/clear the room when called and choose to bother you...

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1Thank vishal7862015
Residencytvm, General Manager at The Residency Tower, responded to this review

Dear Valued Guest, I thank you for the detailed review of "The Residency Tower" Hotel and for highlighting your concern. Madame, please accept my sincere apologies for the inconveniences experienced. I have personally discussed each issue with the concerned area manager and we are taking immediate corrective measures so that no such instance takes place in future. Otherwise our hotel...

Thiruvananthapuram (Trivandrum), India
Reviewed 3 October 2015

I go here for having food, attend meetings. Never stayed. Located near statue, MG road, Thiruvananthapuram. As the bus terminal and railway station are very near to the hotel (less than 2 km) it is ideal four star hotel for those who are coming for business purpose

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Helpful?
Thank Ushar1960
Residencytvm, General Manager at The Residency Tower, responded to this review

Dear Valued guest, We at ‘The Residency Tower’ truly value your positive feedback posted on TripAdvisor. It has given me immense pleasure to know that you have visited us a couple of times. Being a city hotel we are first choice for all major events and conferences. Our restaurants are also popular among the locals for its good food. We...

Hosur, India
Reviewed 3 October 2015

Actually works at Hosur - Near Bangalore. I went for an official trip to Trivandrum. The hotel was very nice and the staffs were very kind in dealing with guest. The location is very center of the city and nearby MG road which has got easy access to Airport/ Railway station.,etc. The internet wifi quite good which is accessible in...

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Helpful?
Thank srinivasna
Residencytvm, General Manager at The Residency Tower, responded to this review

Dear Valued guest, I am delighted to learn that you had a comfortable stay at “The Residency Tower” and I truly appreciate your taking the time and posting your feedback on TripAdvisor. Our hotels strategic location and accessibility is a key factor for all visitors to choose us as their destination. We look forward to your return. Siju Thilak General...

Reviewed 30 September 2015

Stayed in this hotel last week. Hotel is well maintained. Hospitality from staffs and housekeeping is very good. Although it was warm outside, air-condition in the room was very effective. Hygiene guaranteed. Heart of the city and easily accessible.

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Helpful?
Thank Balachandra K

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Concierge
Official Description (provided by the hotel)
The Residency Tower is 4 Star Classified Business Hotel. It has all facilities apt for a business traveler.There are 63 well appointed rooms.The facility Includes Centrally Air conditioned rooms, Electronic safes, Satellite LCD Television,Direct Dial, Running Hot & Cold water, 24 Hr Room Service, Wi fi , Swimming Pool , Fitness center, Business Center, Doctor on Call, Board Room, Banquet Hall & meeting rooms, Multi cuisine restaurant, Specialty North Indian Restaurant etc. ... more   less 

Additional Information about The Residency Tower

Address: Press Road | South Gate of Secretariate, Thiruvananthapuram (Trivandrum), India
Region: India > Kerala > Thiruvananthapuram District > Thiruvananthapuram (Trivandrum)
Price Range: $62 - $108 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Residency Tower 4*
Number of rooms: 63
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Also Known As:
Residency Hotel Thiruvananthapuram Trivandrum
The Residency Tower Kerala/Thiruvananthapuram (Trivandrum), India
Hotel Style:
#2 Business Hotel in Thiruvananthapuram (Trivandrum)
#7 Luxury Hotel in Thiruvananthapuram (Trivandrum)
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Questions & Answers

Here's what travellers have asked, with answers from The Residency Tower staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Only the the suite rooms in the front have view. The rooms near the lift may find the house phone irritating.”
 of 5 bubbles venkatraozyz, 24 Feb 2017 | Read review
“Rooms with King size bed are preferable...”
 of 5 bubbles Mahesh_Menon, 12 Jan 2017 | Read review
“Chose a room on floors three or four towards the rear of the hotel.”
 of 5 bubbles karunakaranrajesh, 8 Jan 2017 | Read review
“I think rooms at higher floor are quitter & clean.”
 of 5 bubbles Vasudev68, 9 Nov 2016 | Read review
“I have stayed in many rooms, but I found the whole place very calm and interesting.”
 of 5 bubbles nairsujith2015, 11 Oct 2016 | Read review
5 of 5