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4.0
#6 of 39 hotels in Panchgani
Location
Cleanliness
Service
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
The Ravine Hotel is situated 4,500 feet above sea level, overlooking the Dhom Dam, at the base of Sydney Point. It is located only 20 Km from Mahabaleshwar. Far away from the hustle and bustle of the big city , it is truly a peaceful break from everyday noise, stress and pollution!! The only certified 3 Star Hotel in Panchgani, the Ravine Hotel is equipped to satisfy all your needs, from conferences to movie shoots. Stay where the stars stay and enjoy the breathtaking views from our luxury rooms. Arrive in style, why don't you use our Private Helicopter landing site (Helipad) we can even help you book an helicopter excursion from Mumbai or Pune to the hotel.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Centrally Located
Lake View
Languages Spoken
Hindi
Location
Wai-Panchgani Road Sydney Point, Panchgani 412805 India
Ravine Hotel
1,230 reviews
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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The Ravine Hotel garners praise for its cleanliness and helpful staff, with the inviting atmosphere and scenic valley views from comfortable rooms often highlighted by guests. While the location near Sidney point delights nature lovers, some guests suggest the hotel could benefit from updating its rooms and amenities.
Despite occasional service hiccups, many find the hotel offers good value, with special mentions of the tennis courts and spa adding to the overall positive experience.
Location
Picturesque
Atmosphere
Inviting
Rooms
Dated
Value
Reasonable
Cleanliness
Meticulous
Service
Courteous
Amenities
Satisfactory
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My family has been visiting Ravine hotel in Panchgani for last 22 years, it is very well maintained and mannered hotel, food is very tasty must try starters and Butter Naan and Rooms are spacious and has scenic views of the valley we regularly stay in room no. 220 and visit regularly, it has professional 4 Tennis courts and fully equipped Gym.
Owners of the property personally see in to the Operations and make sure comfort of the Guests.
Recommending all to visit Ravine hotel to experience the EXOTIC.
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ravine Hotel, General Manager at Ravine Hotel
Responded 26 Jan 2021
Dear Guest, Many thanks for sharing your feedback about your recent stay at Ravine. Your feedback is much appreciated & it surely is very helpful to the rest of the trip advisor community planning a trip to Ravine. We are pleased that you enjoyed all of the facilities & services. Thanks again for your recommendations. We all look forward to having the privilege of welcoming you back again soon. Kind Regards, Audrey
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Recently, our extended family had a reunion at the Ravine in the last week of December 2019. We had booked 6 Valley Plus rooms. Our overall stay at the Ravine was satisfying and memorable. The views from the room were terrific. The hotel has a lot of sporting facilities such as tennis, TT, billiards, etc and we enjoyed some of them. We found the food in the in house hotel excellent in taste and quality and the service top notch. We also used the hair salon and spa. Some of my family had initial concerns about the state of cleanliness of two rooms but these were resolved after conversations with the manager and the owner.
The owner of the place is a thorough gentleman (and a former top ranked tennis player.) The dining room staff were attentive to detail. My thanks to Ms. Parekh at the front-desk, who worked with my family members, in arranging a surprise birthday cake and bouquet. She was very kind and nice. Overall, we found the Ravine hotel an great place for a family reunion.
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Date of stay: December 2019
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ravinehotel, Manager at Ravine Hotel
Responded 6 Jan 2020
Dear Guest, Many thanks for sharing your experience, following your recent stay with us at Ravine. We appreciate the time you have taken to post your positive & detailed feedback. Lovely to hear that you and your family enjoyed the physical aspect of the Hotel as well as the way we deliver our service. We are much honored to know that we exceeded your expectations and that you enjoyed every bit of your stay with us. We all look forward to having the privilege of welcoming you back again soon. Kind Regards, Audrey
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We stayed at Ravine in the midst of COVID in Jan 21...while we were ourselves skeptical, when we reached the hotel we felt comfortable. The hotel ensures entry only with a medical certificate, adheres to hygiene norms, has sanitisers at key locations etc. The staff is co-operative and ensures their guests are not disappointed. The garden, tennis courts are well maintained. All in all a good stay. The lift needs to have a backup as there are electric fluctuations and since it's a small dark lift, it's really scary. Game room can be better ventilated and lit.
Overall, kudos to the team of Ravine.
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Date of stay: January 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ravine Hotel, General Manager at Ravine Hotel
Responded 24 Feb 2021
Dear Guest, Many thanks for sharing your experience. We value the feedback of our guests, and we appreciate your overall good review of our property! We have noted a few of the shortcomings pointed out by you. It was a pleasure for us to have you as our guest! We are looking forward to welcoming you soon again! Kind Regards Audrey
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This is an honest opinion about my stay in the hotel. Stayed here for 3 nights and someone who has stayed in numerous hotels in India and abroad this is what I have to honestly say about Ravine:
The rooms are dirty and dimly lit. The lights are so dim that it gives you an eerie haunted feeling at night. They should really give attention to the ambience of they have to raise the bar and call themselves a star hotel. Maintenance of the rooms are pathetic.
The staff is probably the worst I have ever seen. Housekeeping takes forever to clean your room and you literally have to beg to get your room cleaned.
The staff at restaurant makes you feel as if they are doing a favour by feeding you and your family. This one time, I went to the restaurant at 7 pm for some snacks and tea and was turned out by a gent citing that dinner will be served shortly. Which hotel or restaurant actually turns out a customer ? Well Ravine does it. They even refused to serve coffee at the balcony at 11.30 pm. Funny set of rules.
The only saving grace is perhaps the location without which the hotel wouldn’t even get one star.
Try to avoid this hotel and stay somewhere else instead.
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Date of stay: March 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ravine Hotel, General Manager at Ravine Hotel
Responded 15 Mar 2020
Dear Guest, First of all we would like to apologize for any short comings and for the issues you may have faced. At Ravine Hotel we take great care to ensure that our valued guests have a pleasant experience, right from the time of Booking until Check-out. We once again apologize for your disappointment and assure of our best services in the future. Kind Regards, Audrey
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Hotel was quite good, but not value for money I think because I have booked a duplex room and was totally different from the expectations it was just 2 beds one above other just like a bunk bed not like a duplex suite. Much of the space in the room was wasted which could have been used wisely. Otherwise staff, food & hotel surrounding was good enough. Wifi connectivity was another issue, half of the time it did not get connected. Overall I can say it was good.
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ravinehotel, Manager at Ravine Hotel
Responded 11 Feb 2020
Dear Guest Thank you very much for sharing your experience with us. We are delighted to know that you had a pleasant stay. I have noted your feedback with respect to Wifi Service; Shall be discussing the same with relevant departments. The team & I look forward to your continued visits and assure you of our best service & attention at all times. Regards, Audrey
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I had planned a staycation just for 2 days and hence was looking for a hotel room with view. I booked Ravine hotel in panchgani with a valley view room. When I reached hotel, the front desk staff informed that they have only selected few Valley view rooms and for that I have to pay extra. When I showed my booking and said I have specifically taken a room with view he informed that the room I have booked is with partial view only and full valley view facing room they sell only at the hotel and not online. So basically trying to launder money and informing us on face that we mange to fool you. The hotel has gone too old, didn't find it clean and food was terrible and exorbitant. After we had dinner, our plates were kept outside on table and I asked housekeeping to take it. No one bothered. After mid night we heard plates falling and breaking. I got freaked out, and I opened the door. I saw cat licking those plates. It was so unhygienic to see that cat is roaming around licking the plates and the hotel is using same plates to serve us. Terrified with this we never ate there. Despite having charged us quiet much for the stay, breakfast spread was also pathetic. Overall my experience was horrible with staff as well. All of them were very rude and least bothered. Save a trouble for yourself and do not book this hotel ever.
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Date of stay: April 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The property was good , but the heartache was we overpaid for the booking at Make My Trip , the booking amount was 30% more than the actual tariff at the hotel and we were misled by Make My Trip site that we were getting discount . Our advise is travellers should check multiple sites , check also the hotel website to avoid paying more . The hotel , the service and food was very good but the maintenance and housekeeping needs to improve .
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Date of stay: December 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ravine Hotel, General Manager at Ravine Hotel
Responded 10 Jan 2021
Dear Guest, Many thanks for sharing your feedback about your recent stay at Ravine. Your feedback is much appreciated & it surely is very helpful to the rest of the trip advisor community planning a trip to Ravine. Concerning the tariff charged by Make My Trip, we would like to inform you that we offer a rack rate to online booking platforms like Make My Trip .com, Booking .com,Cleartrip.com etc. They have their own promotional /discounts offers, which we have no control of. We all look forward to welcoming you once again to indulge in some luxurious relaxation. Kind Regards, Audrey
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I visited ravine for 2n 3 days. I took the jr executive room. It was a pleasant stay. The breakfast sit out is awesome. The place has a fabulous view and amazing flowers and greenery. The food is amazing. We ordered all meals at the hotel. The rooms have a valley view. The balcony in the room is lovely. But the rooms look a bit old. They need renovation . The staff is v polite and helpful. The management has put sanitising points at most places. The staff is wearing masks, but the problem was that many guests are not wearing masks. The management is not enforcing it too...
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Date of stay: January 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ravine Hotel, General Manager at Ravine Hotel
Responded 26 Jan 2021
Dear Guest, Many thanks for sharing your experience, following your recent stay with us at Ravine. We appreciate the time you have taken to post your positive & detailed feedback. Lovely to hear that you and your family enjoyed the physical aspect of the Hotel as well as the way we deliver our service. We are much honored to know that we exceeded your expectations and that you enjoyed every bit of your stay with us. All the guidelines as per Govt SOP for COVID 19 are being strictly adhered toat our property, however, we have taken note of your comment regarding a few guests not wearing masks. We all look forward to having the privilege of welcoming you back again soon. Kind Regards, Audrey
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Let me start with Appreciation, we had stayed in this beautiful property in 1st week of Oct. Location is beautiful & amazing. Rooms are well constructed & spacious. Location is well-placed, it's close to market & town however sufficiently distant from traffic, hustle. Now let me explain the bad part, there are certain beautiful spots from where you can view the ravine & backwater of dam but thos spots are poorly maintained. It's really surprising how the management allows deteriorating such picturesque locations? most of the Teniss courts is poorly maintained. Staff is lazy or ignorant, am not sure? we have aked them to clean the rooms in the morning & it got cleaned only in the evening after 4 reminders. Veg food is good but non-veg is dishes are average & costly. If you have no option & wants to order non-veg, chicken handi/masala will be prefered, don't try other options. It got good potential to be an amazing property but unfortunately, i think management is not paying enough attention to it.
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Date of stay: October 2021
Value
Service
Sleep Quality
Room Tip:Â Choose top floor corner rooms, they are usually large rooms.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ravine Hotel, General Manager at Ravine Hotel
Responded 12 Jan 2022
Dear Guest, We are really sorry that you were not happy with the services rendered at our property. At Ravine Hotel we take great care to ensure that our valued guests have a pleasant experience. We have taken note of your comments and our higher management has been informed about the shortcomings mentioned in your review. We do apologize for your disappointment and assure you of our best services in the future. Kind Regards Audrey
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We paid INR 7560/- for a night to be only disappointed from the start...when we were escorted to the room which wasn't even ready. House keeping just started cleaning it so we were made to wait in the balcony. Cleaning was done namesake.The bedsheet had old blood stains. At dinner the service was too slow so we decided to not place additional order. Overall the staff is very cold and lacks warmth.The energy overall is very low and depressing. The only plus is the valley facing rooms which is what they seem to be encashing on. Never going back there again. Much better options in lower rates available. Would not recommend this to anyone.
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Date of stay: January 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Please do call resorts for details on 02168-241060 for complete details we recommend the Executive suite or Ground Floors rooms that are designed to accommodate 4 pax and can also have space for 1 more extra bed.
There are more places to choose from in the Panchgani area.
PRICE RANGE
S$84 - S$95 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ravine hotel panchgani
LOCATION
IndiaMaharashtraSatara DistrictPanchgani
NUMBER OF ROOMS
70
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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