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Keys Select Ludhiana - By Lemon Tree Hotels

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Southern Bypass Opposite City Centre Shaheed Bhagat Singh Nagar Rd, Ludhiana 141001 India
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (246)
Dining (17)
Room & Suite (8)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 02/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Keys Select Ludhiana - By Lemon Tree Hotels
Updated 02/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 152 hotels in Ludhiana
Location
Cleanliness
Service
Value
Keys Hotel is located centrally in Ludhiana. It provides all amenities as per International Standards. Hotel is largely automated and provides cheerful and stylish stay for the guest. Breakfast and high speed WiFi is complimentary to all guests.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Airport transportation
Business Centre with Internet Access
Conference facilities
Valet parking
Wifi
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Car hire
Taxi service
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Room service
Safe
VIP room facilities
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Languages Spoken
English, Hindi
1277Reviews2Q+A96Room tips
Traveller rating
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Popular mentions
Rajkumar S wrote a review Today
10 contributions
A well arranged budgeted event where our whole team enjoyed thoroughly. Thanks team key's hotel especially FNB team who make this event successful and memorable. Everyone enjoyed the food and arrangement of music system.
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Date of stay: October 2021Trip type: Travelled on business
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aman mann wrote a review Today
1 contribution
Visited with friend and had great time staying in cleaning room with friendly staff especially from Housekeeping hope to visit soon.i love it i want every time staying ludhiana this hotel 😍 keys s best hotel in ludhiana
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Date of stay: October 2021Trip type: Travelled as a couple
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pooja sharma wrote a review Today
Ludhiana, India1 contribution
One of the best hotel in ludhiana. I stayed here with my friends. Breakfast part was very yummy. Ravinder at reception help me so much during my stay. Staff was very co-operative . I Will recommend this hotel to my friends and relatives......
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Date of stay: October 2021Trip type: Travelled with friends
Room Tip: Best hotel
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Ananth S wrote a review Aug 2021
Mysuru (Mysore), India155 contributions147 helpful votes
The staff don't seem to get their salaries. It's visible from their attitude and slow service...Dead slow. The check in took 25 minutes . The room is ok, but the linen is quite old. Room service takes at least 45 minutes and several reminders. No hot water in the evenings. The food is average. Most of the 5 star reviews are from single review contributors. Avoid this hotel . Was mistaken seeing Keys and Lemon tree brands
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Date of stay: August 2021Trip type: Travelled on business
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Response from Lemon Tree Hotels, Marketing at Keys Select Ludhiana - By Lemon Tree Hotels
Responded 1 Sep 2021
Dear Guest Thank you for the feedback regarding your visit to Keys Select Hotel, Ludhiana. May I apologize for not meeting some of your expectations during your stay. We apologize for your experience and regret the inconvenience caused.We have noted your perceptive inputs and are re-looking into our internal standards to understand your feedback better. We thank you for your support in these difficult times. When you plan your next visit to our hotel, please mail me at gmlud.keys@lemontreehotels.com. I will be happy to handle the arrangements personally Happy regards, Hotel General Manager Keys Select Hotel, Ludhiana Lemon Tree Hotels ~8,350 rooms. 85 hotels. 52 destinations.
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RV260187 wrote a review Jul 2021
20 contributions6 helpful votes
+1
Never expected this kind of a service from hotel which is managed by Lemon Tree. 1. I was given a dirty room upon arrival(there was toilet paper in the WC and used coke bottle in the minibar) 2. Food was tasteless and over priced, Red Fox has much better quality of food and at a very competitive price. No value for money. I ordered a Garlic Naan and the reply I got from the server was that it is not the part of buffet. When I asked him why then he told that the chef will have to peel and chop the garlic to get the naan ready. What kind of kitchen is this where you don’t have the basis items available. It took them 30 mins to get the garlic naan and by the time I had already finished my meal. The buffet was tasteless and very much over priced compared to the spread. 3. At around 2 AM I ordered a chicken grilled sandwich which came with a complimentary hair. I returned the sandwich and there was no call or apology from anyone. 4. The next day I requested room service to reheat some food item which I had purchased from outside, since I did not want to order from the hotel after last night incident. The room service guy refused after which we spoke with the manager on duty. To my surprise it took the manager in duty 25 mins to check and get back to us for such a small request that too after narrating him the incident of hair found in food the previous night. If a manager on duty has to check for such a small request then why is he even a manager???? 5. Cleanliness of the room was pathetic, curtains were dirty, room corners were full of dirt. Stained towels were provided in the room. Did not expect this kind of a service from a hotel which is a Lemon Tree brand. Govt run guest houses are much cleaner and hygienic than this. It does not even deserve 1 star rating.
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Date of stay: July 2021Trip type: Travelled on business
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Response from Lemon Tree Hotels, Marketing at Keys Select Ludhiana - By Lemon Tree Hotels
Responded 28 Jul 2021
Dear Guest Thank you for the feedback regarding your visit to Keys Select Hotel, Ludhiana. May I apologize for not meeting some of your expectations during your stay. We are sorry about these specific issues that you faced during your stay: • Cleanliness of the room and the quality of linen: we have re-briefed our Housekeeping team to follow pre-defined processes and ensure that both the hygiene/cleanliness of the hotel is well maintained and linen placed in the rooms are fresh • Food variety and quality during this visit: may I apologize unconditionally for the sandwich order delivered to your room. We have discussed this with the Food & Beverage Production team and relooked at our procedures to ensure it is not repeated in the future. With respect to food variety, due to the pandemic we have revised our food service standard operating procedure and provide a limited menu especially for inclusive meals • Menu and buffet pricing: this is a midscale hotel and we have been careful to benchmark competitors in our segment in order to set a very competitive price for rooms and for our menus • Delay in service: we have re-briefed our team to follow the standard pre-defined procedures at all times and ensure speedy and timely service We thank you for your support in these difficult times. When you plan your next visit to our hotel, please mail me at gmlud.keys@lemontreehotels.com. I will be happy to handle the arrangements personally Happy regards, Hotel General Manager Keys Select Hotel, Ludhiana Lemon Tree Hotels ~8,300 rooms. 84 hotels. 51 destinations.
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PRICE RANGE
US$29 - US$58 (Based on Average Rates for a Standard Room)
LOCATION
IndiaPunjabLudhianar DistrictLudhiana
NUMBER OF ROOMS
95
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Frequently Asked Questions about Keys Select Ludhiana - By Lemon Tree Hotels
Which popular attractions are close to Keys Select Ludhiana - By Lemon Tree Hotels?
Nearby attractions include Mystery Rooms (5.4 km), Pavilion Mall (5.5 km), and Punjab Agricultural University Museum (3.1 km).
What are some of the property amenities at Keys Select Ludhiana - By Lemon Tree Hotels?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Keys Select Ludhiana - By Lemon Tree Hotels?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Keys Select Ludhiana - By Lemon Tree Hotels?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Keys Select Ludhiana - By Lemon Tree Hotels?
Conveniently located restaurants include Kitchen At 95, Baba Chicken, and Sagar Ratna.
Are there opportunities to exercise at Keys Select Ludhiana - By Lemon Tree Hotels?
Yes, guests have access to a fitness centre during their stay.
Does Keys Select Ludhiana - By Lemon Tree Hotels have airport transportation?
Yes, Keys Select Ludhiana - By Lemon Tree Hotels offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Keys Select Ludhiana - By Lemon Tree Hotels?
Yes, dry cleaning and laundry service are offered to guests.
Does Keys Select Ludhiana - By Lemon Tree Hotels offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Keys Select Ludhiana - By Lemon Tree Hotels?
The staff speaks multiple languages, including English and Hindi.
Is Keys Select Ludhiana - By Lemon Tree Hotels accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.