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Heritage Madurai

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Heritage Madurai
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1,133 Reviews from our TripAdvisor Community

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Showing 868: English reviews
New Delhi, India
Reviewed 6 October 2015 via mobile

We had the good fortune of visiting Madurai -The city of Temples! Our booking was a group booking , but the beauty of the place stumped us🎉It is spread over 17 acres of greenery n has a rustic charm which is visible in the harmonious medley of modern n history! Rooms with their own plunge pool open to air ,...

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Helpful?
Thank Achala66
MANAGEMENT-HM, MANAGEMENT-HM at Heritage Madurai, responded to this review

Dear Guest, Greetings from the Heritage Madurai!! Thank you for posting your review on Trip Advisor. We are happy to know that you had enjoyed your overall stay and also you are pleased with our facilities, ambiance & services . We truly appreciate your kind feedback and look forward to welcoming you back at the resort. Thanks & Regards, Management...

Atlanta, GA
Reviewed 3 October 2015 via mobile

1. they've painted over mold, not secured fittings ( like wall lamps,) and the plunge pool looks murky 2. We had spa services, I don't think the spa staff is trained in spa services 3. We had a Faulty Towers scenario over a bottle opener, apparently there is one for the entire resort. This place is pricey, try harder! This...

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2Thank petaminNo1
MANAGEMENT-HM, MANAGEMENT-HM at Heritage Madurai, responded to this review

Dear Valued Guest, Greetings of the day!!! While we thank you for taking out your time to voice your concerns, we are extremely sorry for all the inconveniences caused to you during your stay at our hotel. It is really unfortunate that we have not come up to your expectations and we are very much concerned about your stay and...

Reviewed 3 October 2015

This is a 4 star hotel which does not deserve 2 or 3 stars. The room and everything about it looked delapidated. Maybe it used to be a better hotel but the upkeep leaves a lot to be desired. It has a sweeming pool but it was raining when we arrived. yona S

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Helpful?
Thank Yona S
MANAGEMENT-HM, MANAGEMENT-HM at Heritage Madurai, responded to this review

Day Greetings! Thanks for your review of our property on tripadvisor . It is really unfortunate that, we didn't met your expectations.We truly value your feedback, which will allow us to know how our services are evaluated and are necessary attention and improvement to our valued customers pleased to realize our commitment to customer satisfaction. We have taken appropriate action...

Bengaluru, India
Reviewed 3 October 2015

It offers you very spacious and traditionally done cottages. The bathrooms are big too. The staff is nice and courteous. The food is also nice and tasty. They have a pool gym and children play area. Overall nice property.

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Helpful?
Thank Vidhi2115
MANAGEMENT-HM, MANAGEMENT-HM at Heritage Madurai, responded to this review

Dear Guest, Greetings from the Heritage Madurai!! Thank you for posting your review on Trip Advisor. We are happy to know that you had enjoyed your overall stay and also you are pleased with our facilities, ambiance & services . We truly appreciate your kind feedback and look forward to welcoming you back at the resort. Thanks & Regards, Management...

Reviewed 2 October 2015

Right in the heart of the city, an oasis of tranquility . With its colonial era bungalows and trees line avenues, Heritage Madurai definitely would be my best choice for stay in Madurai. The use of traditional architecture and good service of staff make you want to go back.

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Helpful?
Thank Suresh K
MANAGEMENT-HM, MANAGEMENT-HM at Heritage Madurai, responded to this review

Dear Guest, Greetings from the Heritage Madurai!! Thank you for posting your review on Trip Advisor. We are happy to know that you had enjoyed your overall stay and also you are pleased with our facilities, ambiance & services . We truly appreciate your kind feedback and look forward to welcoming you back at the resort. Thanks & Regards, Management...

Mumbai (Bombay), India
Reviewed 28 September 2015

The rooms is very spacious and remind the British time modeled room. The service is good but very slow. At times need to call for a followup. The staff were very accommodating and offered a late check-out until 2pm. Thank you. If we are in Madurai then will surely stay here.

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Helpful?
Thank BusTraveller1234
MANAGEMENT-HM, Manager at Heritage Madurai, responded to this review

Dear Guest, Greetings from the Heritage Madurai!! Thank you for posting your review on Trip Advisor. We are happy to know that you had enjoyed your overall stay and also you are pleased with our facilities, ambience & services . We truly appreciate your kind feedback and look forward to welcoming you back at the resort. Thanks & Regards, Management...

Liverpool, United Kingdom
Reviewed 27 September 2015

Our family of three (including two senior citizens) stayed in a deluxe room for three nights. The whole stay has been an absolute pleasure and listed below are my most favourite things about our stay. 1. Location - 5 kms from the temple and railway station, this hotel is situated in a main road with easy access to pretty much...

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Helpful?
Thank raknash
MANAGEMENT-HM, Manager at Heritage Madurai, responded to this review

Dear Guest, Greetings from the Heritage Madurai!! Thank you for posting your review on Trip Advisor. We are happy to know that you had enjoyed your overall stay and also you are pleased with our facilities, ambiance & services . We truly appreciate your kind feedback and look forward to welcoming you back at the resort. Thanks & Regards, Management...

Reviewed 27 September 2015 via mobile

This hotel is not a hotel this is an experience also was glad to have an opportunity to stay here during work The staff was friends the buffet breakfast spread was decent Also had dinner which was reasonable for the category of the hotel. The pool was good while we also had a plunge pool in our respective rooms This...

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Thank Deepak A
MANAGEMENT-HM, Manager at Heritage Madurai, responded to this review

Dear Guest, Greetings from the Heritage Madurai!! Thank you for posting your review on Trip Advisor. We are happy to know that you had enjoyed your overall stay and also you are pleased with our facilities, ambiance & services . We truly appreciate your kind feedback and look forward to welcoming you back at the resort. Thanks & Regards, Management...

Bengaluru, India
Reviewed 24 September 2015

Heritage Madurai is a large property, one of the best and very beautiful place just 2-3 km away from Meenakshi Temple. The resort overall has heritage feeling with beautiful cottages and other structures, however the charm which attracted me more was the huge wooden Mayur Dwaar, placed at reception and has history from late 1700. We stayed in classic room,...

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Helpful?
Thank Anoorva
MANAGEMENT-HM, Manager at Heritage Madurai, responded to this review

Dear Guest, Greetings from the Heritage Madurai!! Thank you for posting your review on Trip Advisor. We are happy to know that you had enjoyed your overall stay and also you are pleased with our facilities, ambiance & services . We truly appreciate your kind feedback and look forward to welcoming you back at the resort. Thanks & Regards, Management...

Coimbatore, India
Reviewed 24 September 2015

Good stuff - Massive size room tastefully done up with a plunge pool, super living room and clean big bathrooms - Excellent furnishing - Great food - Great staff at the restaurant - Good WiFi speed - Little details looked into e.g odomos, mosquito repellant for mosquitos in the room Not so good stuff(hardly anything) - The pool closes early...

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Helpful?
Thank prithveen
MANAGEMENT-HM, Manager at Heritage Madurai, responded to this review

Dear Guest, Greetings from the Heritage Madurai!! Thank you for posting your review on Trip Advisor. We are happy to know that you had enjoyed your overall stay and also you are pleased with our facilities, ambiance & services . We truly appreciate your kind feedback and look forward to welcoming you back at the resort. Thanks & Regards, Management...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Welcome to Heritage, Welcome to Madurai.A resort, one hundred years in the making, in the heart of a city that grew from drops of nectar that flowed from the locks of Shiva, as legend would have us believe.Enter the gates of the 17-acre resort, and experience the Madurai of distant past. ... more   less 

Additional Information about Heritage Madurai

Address: 11 Melakkal Main Road, Madurai 625016, India
Region: India > Tamil Nadu > Madurai
Price Range: $96 - $243 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Heritage Madurai 4.5*
Number of rooms: 67
Reservation Options:
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Also Known As:
Heritage Madurai Hotel Madurai
Heritance Hotel Madurai
Heritage Madurai Tamil Nadu
Hotel Style:
#2 Family Hotel in Madurai
#2 Spa Hotel in Madurai
#3 Business Hotel in Madurai
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Questions & Answers

Here's what travellers have asked, with answers from Heritage Madurai staff and other travellers.
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Questions? Get answers from Heritage Madurai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Luxury villa with Pool is superb”
 of 5 bubbles , 6 Jan 2017 | Read review
“Rooms are in Cottage type with natural beauty like garden, trees etc.”
 of 5 bubbles Amall1958, 4 Jan 2017 | Read review
“We loved our Luxury Villa Room. Tons of space and a pool to relax in or simply to contemplate.”
 of 5 bubbles IntrepidHector, 2 Jan 2017 | Read review
“Bawa room for architecture fans”
 of 5 bubbles Pip1953, 1 Jan 2017 | Read review
“The rooms are very comfortable unless you go for a cheap deal online. Lovely and memorable stay. Would love to go back.”
 of 5 bubbles shalinvarma, 22 Dec 2016 | Read review
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