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The Gateway Hotel Pasumalai Madurai

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951 Reviews from our TripAdvisor Community

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Showing 815: English reviews
Reviewed 2 days ago NEW

Stayed overnight after my brothers wedding reception that took place in their hall. One of the best place in madurai to stay in. This place is isolated from the city over a hill and the view overlooking the city is fabulous. Staffs where very friendly and the service was so good. I would highly recommend this place to stay if...

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Helpful?
Thank Priya P
Prakash_Nair1, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Madurai!! We are delighted to receive the review of your wonderful stay with us. It is very rewarding for the team to realize that our warm, professional and anticipatory service very much contributed towards your stay experience. My team and I look forward to your continued visits and take this opportunity to assure...

UK
Reviewed 2 days ago NEW

The location was good but the staff seemed intent on messing everything up throughout our stay . None of it was life threatening - just poor management , lack of training and commitment and a very tired room . It started when we checked in - thet cheerfully promised a nice room near the restaurant with a view of the...

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Helpful?
Thank geoffexplorer
Prakash_Nair1, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Madurai! At the outset I would like to thank you for being a valued patron and sharing your feedback on your recent stay at The Gateway Hotel, Madurai! We are sorry to know about your unfavourable experience at our hotel related to the rooms, restaurant and checkout and thank you for taking out...

MADURAI, India
Reviewed 5 days ago NEW

great location ,great staff ,life in a real 5stars hotel.highly recommended. We have been upgraduated in a better room as there was no more twin beds room available regarding to the category of our booking!! thank you

Review collected in partnership with this hotel
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Helpful?
Thank philippemD4036YW
Prakash_Nair1, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Madurai!! We are delighted to receive the review of your wonderful stay with us. It is very rewarding for the team to realize that our warm, professional and anticipatory service very much contributed towards your stay experience. My team and I look forward to your continued visits and take this opportunity to assure...

Reviewed 1 week ago

At Gateway Pasumalai Madurai we experienced Tamil hospitality and were blown away by the peacocks we shared the gardens with. From the drive up to the magical hilltop, to first rate service, we loved the total experience. Memorable old time charm!

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Helpful?
Thank Mamta M
Prakash_Nair1, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Pasumalai Madurai! It was a delight to have your feedback as this helps us to measure ourselves for the standards we have set as benchmark. I am happy to note that you had an excellent stay with us. Indeed, it is the Taj way to ensure that all our guests receive the genuine...

Gangtok, India
Reviewed 1 week ago

Its a great property located atop a hill with lush greenery and magnificent view of the city. The rooms are very spacious and have a huge balcony. One can enjoy both the rooms and the balcony and the food is also very good.

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Helpful?
Thank Gyan U
Prakash_Nair1, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Pasumalai Madurai! We are delighted to receive the review of your wonderful stay with us. It is indeed a team effort with an unwavering goal towards guest satisfaction, which constantly motivates us to be on our toes. I am happy to note that the services rendered by my team were to your satisfaction....

Bangalore, India
Reviewed 2 weeks ago

Value for money hotel Excellent location & view of the city from hill top is amazing Good amenities with lots of activities. Good for family with kids as well. Sometimes VIP visit can cause chaos. Overall good. Food choice depends on personal taste so no comment.

Review collected in partnership with this hotel
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Helpful?
Thank faizanr2017
Prakash_Nair1, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Pasumalai Madurai! At the outset, it is our pleasure to know that you had an enjoyable stay at The Gateway Hotel, Pasumalai Madurai and we really appreciate the time and effort taken to reach out to us. It is a matter of great pride that our services and facilities enhanced your stay experiences,...

Boston, Massachusetts
Reviewed 2 weeks ago

There is not a hotel that could come close to The Gateway Hotel for the view and overall value in Madurai (and many other India cities). The well-maintained facilities with a classic feel of the hotel made it a memorable stay for us. The panoramic view of the city along with abundant nature surrounding the hotel will be worth more...

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Helpful?
Thank Sundar K
Prakash_Nair1, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Pasumalai Madurai! We are delighted to receive the review of your wonderful stay with us. It is indeed a team effort with an unwavering goal towards guest satisfaction, which constantly motivates us to be on our toes. I am happy to note that the services rendered by my team were to your satisfaction....

Brussels
Reviewed 2 weeks ago via mobile

This is a good place to stay when visiting Madurai as it is a bit isolated from the city noise and sitting on top of a hill. The view is ok but the fresh air - away from exhaust fumes in the city - is most welcome at the end of a busy day of visits. Rickshaw Trip to the...

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Helpful?
Thank Marco K
Prakash_Nair1, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Pasumalai Madurai! I am so pleased to hear that you cherish your experience with us and appreciate the caring and personalized service offered to you by my team of dedicated staff. Your kind words of appreciation are a generous source of motivation and encouragement for us to continue offering superior value and consistent...

Worcester, United Kingdom
Reviewed 2 weeks ago

Room 41 is large with fridge and small safe (not large enough for a laptop though). Tv has one remote and easy to figure out. English channels include HBO, animal planet, NatGeo Wild, TLC, BBC, CNN, Star Movies and a few other. Wifi is free for 24 hours up for 512 (basic), then its 802 rps for bandwidth of 1.5...

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Helpful?
Thank bradziker1
Prakash_Nair1, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Pasumalai Madurai! We are delighted to receive the review of your wonderful stay with us. It is indeed a team effort with an unwavering goal towards guest satisfaction, which constantly motivates us to be on our toes. I am happy to note that the services rendered by my team were to your satisfaction....

New Delhi, India
Reviewed 2 weeks ago

The Gateway Hotel Pasumalai Madurai is resort hotel of colonial style, perched on a hillock with beautiful view of the Madurai city. The stay was a pleasure, relaxed with peacocks casually roaming around you. The check-in was prompt, rooms are large and well maintained with good quality of toiletries and all other utilities including the mini bar. The breakfast spread...

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Helpful?
Thank CHANDRA N
Prakash_Nair1, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Pasumalai Madurai! I am so pleased to hear that you cherish your experience with us and appreciate the caring and personalized service offered to you by my team of dedicated staff. Your kind words of appreciation are a generous source of motivation and encouragement for us to continue offering superior value and consistent...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The hundred year-old celebrated colonial property is perched atop the Pasumalai hill, amidst 63 acres of landscaped gardens, colonial buildings and natural bliss. The hotel offers a panoramic view of the famous MeenakshiTemple, Madurai City and the Kodai hills. It is a 15-minute drive from the famous Meenakshi temple and City center. Accessible by road, air (Madurai Airport – 15 km) and train (Madurai Jn - 5 km). ... more   less 

Additional Information about The Gateway Hotel Pasumalai Madurai

Address: No 40 T P K Road | Pasumalai Hill, Madurai 625004, India
Region: India > Tamil Nadu > Madurai
Price Range: $127 - $257 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Gateway Hotel Pasumalai Madurai 4*
Number of rooms: 63
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Indian Hotels Company Limited, Orbitz, Expedia, Travelocity, Agoda and Jetsetter so you can book your The Gateway Hotel Pasumalai Madurai reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Gateway Hotel Pasumalai Madurai Tamil Nadu
Hotel Style:
#1 Business Hotel in Madurai
#1 Family Hotel in Madurai
#1 Spa Hotel in Madurai
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Questions & Answers

Here's what travellers have asked, with answers from The Gateway Hotel Pasumalai Madurai staff and other travellers.
3 questions
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Questions? Get answers from The Gateway Hotel Pasumalai Madurai staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pool facing room.”
 of 5 bubbles 698mamtam, 5 Jan 2017 | Read review
“All rooms are very nice”
 of 5 bubbles GPU1964, 5 Jan 2017 | Read review
“Ask for a room with Temple view”
 of 5 bubbles 297chandran, 31 Dec 2016 | Read review
“Garden view on he hillside overlooking the city.”
 of 5 bubbles 745marisam, 1 Dec 2016 | Read review
“ask for a bungalow with view over the city, you won't regret it”
 of 5 bubbles PhilippeJ126, 17 Nov 2016 | Read review
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