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Ooty - Fern Hill, A Sterling Holidays Resort

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Ooty - Fern Hill, A Sterling Holidays Resort
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There are newer reviews for Ooty - Fern Hill, A Sterling Holidays Resort
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Showing 1,061: English reviews
Ahmedabad, India
Reviewed 30 May 2016

Visited the Sterling resort at sariska the place is fun with all the amenities and the enjoyment of being served well ,the staff is extremely attentive to the needs and special mention here is required to be made of Sunil, Activity expert who made us feel that time here to be spend should be eternal due to various fun games...

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Helpful?
Thank drhirenkhatri
SterlingHolidays, Owner at Ooty - Fern Hill, A Sterling Holidays Resort, responded to this review

Dear Sir/Ma'am, Namaste! Thank you for choosing to holiday with us at Ooty - Fern Hill.We appreciate your taking the time to share your review of our resort. We are happy to have made your stay a pleasant one. We at Sterling go the extra mile to make our guests feel at home, and we are glad you enjoyed the...

Reviewed 29 May 2016

I happened to book this hotel thru Goibibo and the booking was easy, the rooms are very good, but the service is very poor, TV was not working, Heater was not working, had to call several times to reques for some toileteries, Food is good and decent, for the cost which you put in, I don't think this is worth...

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Helpful?
Thank Santosh G
SterlingHolidays, Owner at Ooty - Fern Hill, A Sterling Holidays Resort, responded to this review

Dear Sir/Ma'am, Namaste! Thank you for choosing to holiday with us at Ooty - Fern Hill. We appreciate your taking the time to share your review of our resort. We are deeply concerned to learn that you are dissatisfied with your experience. we have escalated your feedback and raised a concern with the Resort Management team to immediately look into...

Mumbai (Bombay), India
Reviewed 22 May 2016

The resort has a good location with a very narrow road. The view is very beautiful from the hotel and rooms. The breakfast had a wide spread with lot of varieties and the food was tasty. But the major problem was the housekeeping. After 9 pm, the housekeeping never picked the call for me. I kept calling for 3 days...

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Helpful?
Thank MILIND_KOTKAR
SterlingHolidays, Owner at Ooty - Fern Hill, A Sterling Holidays Resort, responded to this review

Dear Sir/Ma'am, Namaste! Thank you for choosing to holiday with us at Ooty - Fern Hill. We appreciate your taking the time to share your review of our resort. We are grateful for your positive feedback about the resort location and food, as well as for highlighting the issues you faced. We have raised a concern about housekeeping and in-room...

Kolkata (Calcutta), India
Reviewed 21 May 2016 via mobile

It was fun to stay at sterling with family ,there were plentiful activities friendly crowd and a super chef...on request we got personalised care for our taste buds and the stay was made super comfortable by the staff.The bonfire night with family games is worth playing if not to watch and clap.Thank you Chef for the lovely sandwiches !!!!

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Helpful?
Thank simihari
Navi Mumbai, India
Reviewed 20 May 2016 via mobile

We have visited fern hill resort ooty a sterling holidays resort, it was a very good experience for family as lots of activities are there for kids in activity centre- indoor and outdoor both. We stayed in standard rooms which is being alloted to non-members...good spacious rooms. Food quality is also good but service time needs improvement for ala-carte orders...

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Helpful?
Thank ViralThakker
SURAT
Reviewed 20 May 2016

The Resort Property was Good but service was very poor, even after calling for room service three to four times no one responsive . They not keep Towel in the bathroom. After calling several time they told us that it is in the way and person could not come in room even after one hour laps. I suggest that if...

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Helpful?
Thank SuratDEEPAK
SterlingHolidays, Owner at Ooty - Fern Hill, A Sterling Holidays Resort, responded to this review

Dear Sir /Ma'am, Namaste! We appreciate your taking the time to share your review of Ooty - Fern Hill. We apologize for the inconvenience on account of service at the resort. Our staff work hard to ensure that our guests are well taken care of, and we have raised a concern as to why the aberration happened. We assure you...

Mumbai
Reviewed 19 May 2016

The location is on the hill which is too good to view the natural beauty.The rooms are quite spacious.Check in is quick and the staff is quite co-operative.Food was excellent only if you like south Indian one.We liked it.They organize a lot of activities during week ends to keep you busy in the evening.Only it is 4 km away from...

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Thank Sunil J
Bengaluru, India
Reviewed 19 May 2016

Our studio room was accomplished all our needs.Hot water facility,in room food service,fresh food,friendly staff took us for hotel tour,,,great park for kids to play,zorb ball,in door games,shooting etc,, KIds play area fr toddlers were really good,colouring activity ,slides , and many more.My then 2 Year old kid enjoyed a lot in the play area. Food was good and tasted...

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1Thank Keerthy_ritu
Chennai (Madras), India
Reviewed 18 May 2016

Pleasant experience commenced with the warm reception on check-in. House-keeping and room service were courteous and timely. The entire team is disabled-friendly. So happy to have got the rooms with the sit-out. Wonderful views of the hills. Restaurant is well managed and offered sumptuous cuisine. Yeah, feel like checking in again!!!! See that you have your own transport to commute...

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Helpful?
Thank subbaroy
Pune, India
Reviewed 18 May 2016 via mobile

We stayed for 4 days with excellent view from balcony... Good things are 1. Excellent view, awesome location, nicely maintained. 2. Superb resturant, good view, very good food, excellent staff. 3. House keeping staff good but room service pathetic. 4. Hotel is quite far so nee vehicle to go down. 5. Transport offered by them is expensive. 6. No one...

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Helpful?
1Thank Krishnavyas

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Amenities

Highlights
  • Free Parking
  • Room Service
  • Restaurant
  • Spa
Things to do
  • Restaurant
  • Spa
Room types
  • Suites
  • Family Rooms
Services
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Perched at one of the highest points in Ooty, this resort has an amazing view of the Nilgiris. Sterling Holidays Fern Hill is set in an alluring scenic location, surrounded on all sides by the ethereal beauty of the Nilgiri Hills. The resort’s sloping roofs and terracotta tiles are reminiscent of the quaint charm of a bygone era. With a heady mix of comfort and tranquility, spending time within the resort is as attractive an option as venturing into the idyllic mountainside. ... more   less 

Additional Information about Ooty - Fern Hill, A Sterling Holidays Resort

Address: 73 Kundah House Road | Fern Hill, Ooty 643 004, India
Region: India > Tamil Nadu > Ooty
Price Range: $97 - $328 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ooty - Fern Hill, A Sterling Holidays Resort 3*
Number of rooms: 177
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Also Known As:
Sterling Fernhill Hotel Ootacamund
Sterling Resorts Ooty
Days Inn Fernhill
Days Inn Ootacamund
Sterling Resort Ooty
Ootacamund Days Inn
Ooty - Fern Hill, A Sterling Holidays Resort India - Tamil Nadu
Hotel Style:
#7 Family Hotel in Ooty
#11 Romantic Hotel in Ooty
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Questions & Answers

Here's what travellers have asked, with answers from Ooty - Fern Hill, A Sterling Holidays Resort staff and other travellers.
2 questions
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National Capital Territory of Delhi, India
2 months ago

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Questions? Get answers from Ooty - Fern Hill, A Sterling Holidays Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Ask for cottages that have a garden when u step out, and have a good view.”
 of 5 bubbles Nads602, 16 Nov 2016 | Read review
“facing the mountains and tea plantation.”
 of 5 bubbles gabriela456, 1 Nov 2016 | Read review
“roms in first floor with garden view”
 of 5 bubbles rathnakc, 22 Oct 2016 | Read review
“Please check that your intercom, geyser and microwave works before you accept the room.”
 of 5 bubbles ahanjura, 22 Oct 2016 | Read review
“Studio Rooms have better views than cottages”
 of 5 bubbles aditees2016, 21 Oct 2016 | Read review
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