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Gem Park-Ooty

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#9 of 78 Hotels in Ooty
Certificate of Excellence
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1 room 2 adults 0 children
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Gem Park-Ooty
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617 Reviews from our TripAdvisor Community

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Showing 600: English reviews
Gurgaon, India
Reviewed yesterday NEW

The hotel has good location and is quite comfortable. We ate breakfast only at the hotel and the same was value for money. Nice place for kids to play and they enjoyed as well. Parking available was just sufficient. But some of the staff of housekeeping seems to be not well trained. One fellow even forcefully entered when the guest...

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Helpful?
Thank Vijay M
Reviewed yesterday NEW

I stayed there for one night with family. Everyone fell sick because of the rooms are having sewage smell. This is a number one health issue. All other amenities cannot be rated without the basic. In the US if this happens they will close down the facility until it is rectified. I will not recommend to stay here.

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Helpful?
Thank Arunraj B
Tangalle, Sri Lanka
Reviewed 3 days ago NEWvia mobile

We arrived in the evening and awoke to the most amazingly beautiful view. The hotel staff were very helpful . We went on the Blue Mountain train to Coonoor and visited the gardens in Otty. The hotel room was large and clean and the large bed was very comfortable indeed. This hotel is a gem a very memorable and enjoyable...

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Helpful?
Thank timback2hq
Subramani S, Manager at Gem Park-Ooty, responded to this review

Dear Guest, It was a pleasure to have your stay with us and we appreciate the time taken to review us at Trip-Advisor. We are happy that you had pleasant experience with us. We constantly strive to give our guest the best of the services and such positive feedback encourages us to do even better. We look forward to welcome...

Reviewed 6 days ago NEWvia mobile

Too good hotel with customer-oriented staff! I recommend it strongly! Had really good time in my 2 days stay! 😊 Good rooms, facilities, and everyone will love the breakfast and the dinner provided! The view from the room is just awesome!

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Helpful?
Thank Harshita K
Subramani S, Manager at Gem Park-Ooty, responded to this review

Dear Guest, It was a pleasure to have your stay with us and we appreciate the time taken to review us at Trip-Advisor. We are happy that you had pleasant experience with us. We constantly strive to give our guest the best of the services and such positive feedback encourages us to do even better. We look forward to welcome...

Jaipur, India
Reviewed 1 week ago

It was a pleasant experience staying at Gem Park Hotel. The rooms were well maintained, hotel staff was very courteous and their round the clock room service was commendable. The food spread was good and there are various options available throughout the day. Their conceirge services are top class and we didn't need to worry about anything at all once...

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Helpful?
Thank agarwalridhi
Subramani S, Manager at Gem Park-Ooty, responded to this review

Dear Guest, It was a pleasure to have your stay with us and we appreciate the time taken to review us at Trip-Advisor. We are happy that you had pleasant experience with us. We constantly strive to give our guest the best of the services and such positive feedback encourages us to do even better. We look forward to welcome...

Muscat Governorate, Oman
Reviewed 2 weeks ago

Excellent Services and Hospitality! The rooms were clean. Buffet Dinner & Breakfast was organized very well. A perfect place to stay as a couple and family. It is worth the money you pay. Had an amazing experience.

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Helpful?
Thank Mughiz
Subramani S, Manager at Gem Park-Ooty, responded to this review

Dear Guest, It was a pleasure to have your stay with us and we appreciate the time taken to review us at Trip-Advisor. We are happy that you had pleasant experience with us. We constantly strive to give our guest the best of the services and such positive feedback encourages us to do even better. We look forward to welcome...

Reviewed 2 weeks ago via mobile

Beautiful hotel,very beautiful location and very well decorated.Rooms are spacious with good views.Breakfast spread was great.Staff behaviour very good.Hotel is having two separate restaurant,One Chinese and the other Continental.Food is also good but a bit costly.One seperate gaming zone in 7th floor with varieties of indoor games.Really enjoyed our stay.

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Helpful?
Thank drprasenjitm
Subramani S, Manager at Gem Park-Ooty, responded to this review

Dear Guest, It was a pleasure to have your stay with us and we appreciate the time taken to review us at Trip-Advisor. We are happy that you had pleasant experience with us. We constantly strive to give our guest the best of the services and such positive feedback encourages us to do even better. We look forward to welcome...

Reviewed 3 weeks ago

Good hotel location with a huge garden and decoration. Some good restaurants though rates are at the higher end. Spacious rooms, 24 hr hot water and room heating facilities. We faced some plumbing issues the staff tried helping us. Overall experience was decent

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Helpful?
Thank Pramod B
Subramani S, Manager at Gem Park-Ooty, responded to this review

Dear Guest, It was a pleasure to have your stay with us and we appreciate the time taken to review us at Trip-Advisor. We are happy that you had pleasant experience with us. We constantly strive to give our guest the best of the services and such positive feedback encourages us to do even better. We look forward to welcome...

Reviewed 3 weeks ago

Getting to the place is no problem at all. Sign boards aplenty. Ambience makes you feel at home. Landscaping excellent. Food fantastic. Rooms are clean and spacious. Shower water pressure very high. Staff very friendly. Fantastic vacation experience.

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Helpful?
Thank AvidFoodHunter
Subramani S, Manager at Gem Park-Ooty, responded to this review

Dear Guest, It was a pleasure to have your stay with us and we appreciate the time taken to review us at Trip-Advisor. We are happy that you had pleasant experience with us. We constantly strive to give our guest the best of the services and such positive feedback encourages us to do even better. We look forward to welcome...

Reviewed 3 weeks ago

Hotel Gem Park a luxourios hotel situated in hills area little far from main city good location very nice and Good natural beauty views. peaceful place Clean and cozy rooms recently renovated quick service, Friendly attentive and pleasant staff. A memorable stay. lots of ameneties available and definetly recommended for all

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Helpful?
Thank DEEPAK_23M
Subramani S, Manager at Gem Park-Ooty, responded to this review

Dear Guest, It was a pleasure to have your stay with us and we appreciate the time taken to review us at Trip-Advisor. We are happy that you had pleasant experience with us. We constantly strive to give our guest the best of the services and such positive feedback encourages us to do even better. We look forward to welcome...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Overlooking the beautiful Nilgiri Mountains, the hotel stands tall with all elegance and style. A contemporary structure with a traditional feel, Gem Park Ooty has kept itself well with the spirit of the beautiful and picturesque city. It is located in the heart of the town, minutes away from key tourist attractions and major shopping areas. With its convenient location and fine service, the hotel has aptly gained favor of all business and leisure travelers who throng the city throughout the year. The hotel welcomes you to a stunning beautifully done up lobby with impressive Indian art on the walls. It is the spotlessly attired staff, ever ready to do the most to make you comfortable that makes the stay an experience for a lifetime. ... more   less 

Additional Information about Gem Park-Ooty

Address: Sheddon Road, Ooty 643001, India (Formerly Holiday Inn Gem Park-Ooty)
Region: India > Tamil Nadu > Ooty
Price Range: $89 - $150 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gem Park-Ooty 4*
Number of rooms: 95
Reservation Options:
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Also Known As:
Holiday Inn Gem Park-Ooty Hotel Ootacamund
Holiday Inn Ootacamund
Ootacamund Holiday Inn
Gem Park-Ooty India - Tamil Nadu
Hotel Style:
#2 Spa Hotel in Ooty
#2 Business Hotel in Ooty
#3 Luxury Hotel in Ooty
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Questions & Answers

Here's what travellers have asked, with answers from Gem Park-Ooty staff and other travellers.
5 questions
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Questions? Get answers from Gem Park-Ooty staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room in the left side of the hotel.”
 of 5 bubbles 71vijaym, 17 Jan 2017 | Read review
“top floors”
 of 5 bubbles 50babuk, 22 Dec 2016 | Read review
“Suite 501 has a balcony with superb view, quite magical at night with lights of the town”
 of 5 bubbles 397keithm, 3 Dec 2016 | Read review
“Hill view rooms”
 of 5 bubbles aswanibhaskark, 4 Nov 2016 | Read review
“Take the rooms facing city view.”
 of 5 bubbles , 31 Oct 2016 | Read review
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