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Gem Park-Ooty

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#10 of 78 Hotels in Ooty
Certificate of Excellence
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1 room 2 adults 0 children
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Gem Park-Ooty
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638 Reviews from our TripAdvisor Community

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Showing 621: English reviews
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Highworth, United Kingdom
Reviewed 4 days ago NEWvia mobile

We spent 2 nights here and found it a good base to explore the local area. The hotel is comfortable, our room 607 was well maintained and had a great view, but the hotel is showing it's age in places - nothing too drastic though. The swimming pool was closed for maintenance which was a shame but did not detract...

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Helpful?
Thank Mike R
Reviewed 1 week ago

This hotel is located at some altitude. It provides a wonderful view especially at night. Overall experience was fantastic. The room was clean and spacious, restaurants served delicious food, garden was beautiful. But the pool was under maintenance. The property is pretty well maintained with gardens being the major attraction. The bar, though lacked in variety provided pretty decent ambiance....

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Helpful?
Thank Vishnu M
Subramani S, Manager at Gem Park-Ooty, responded to this review

Dear Guest, Thank you for your valuable insights. It is our endeavor at Gem Park Ooty to offer a truly indigenous experience. We apologize for the reported inconvenience caused and your feedback is being addressed immediately.May we request you to take this as an aberration and not a norm. Request you to share your contact details so that we can...

Reviewed 1 week ago via mobile

We booked this place for our anniversary gateway and were completely overwhelmed with the experience. The staff and management were in their toes to make our stay memorable. Everything was completely impeccable except pool part which was under maintenance. I would recommend this hotel to anyone looking for a memorable stay in ooty

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Helpful?
Thank Nch_16
Subramani S, Manager at Gem Park-Ooty, responded to this review

Dear Guest, It was a pleasure to have your stay with us and we appreciate the time taken to review us at Trip-Advisor. We are happy that you had pleasant experience with us. We constantly strive to give our guest the best of the services and such positive feedback encourages us to do even better. We look forward to welcome...

New Delhi, India
Reviewed 3 weeks ago

Gem Park Ooty provided a very good facilities in terms of rooms, amenities, and over all services extended during 20-24 February 2017. Property is maintained very well. Staff is most courteous and friendly. Hotel provides very good breakfast, lunch and dinner. The location of the hotel is one of the best in Ooty and provided excellent panaromic view and its...

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Helpful?
Thank KPLall
Subramani S, Manager at Gem Park-Ooty, responded to this review

Dear Guest, It was a pleasure to have your stay with us and we appreciate the time taken to review us at Trip-Advisor. We are happy that you had pleasant experience with us. We constantly strive to give our guest the best of the services and such positive feedback encourages us to do even better. We look forward to welcome...

Bengaluru, India
Reviewed 4 weeks ago

I was there from Dec 25 2016 for 3 days, stay was awesome, this was my third visit to Gem park, i was not expected the Gym, last time it was in the UG, but not good. this time i am surprised to see the gym and sports area. me my daughter enjoyed the shuttle and other games. food it...

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Helpful?
Thank Muthu210
Subramani S, Manager at Gem Park-Ooty, responded to this review

Dear Guest, It was a pleasure to have your stay with us and we appreciate the time taken to review us at Trip-Advisor. We are happy that you had pleasant experience with us. We constantly strive to give our guest the best of the services and such positive feedback encourages us to do even better. We look forward to welcome...

Reviewed 5 weeks ago via mobile

Had a great time in the hotel. The ambience , view and hospitality is upto the mark. Gem park has done over utilisation of place it has with gatden, toda cafe, bar and multi cuisine restaurant. The other facilities like gym, spa are all well maintained. Sure shot place to stay.

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Helpful?
Thank Varun S
Subramani S, Manager at Gem Park-Ooty, responded to this review

Dear Guest, It was a pleasure to have your stay with us and we appreciate the time taken to review us at Trip-Advisor. We are happy that you had pleasant experience with us. We constantly strive to give our guest the best of the services and such positive feedback encourages us to do even better. We look forward to welcome...

Bracknell, United Kingdom
Reviewed 14 February 2017

Smart and efficient, happy and helpful staff. Great food, especially in the Jade/Chinese restaurant. Wonderful views. The only down side was that the swimming pool was unavailable due to 2 months maintenance. Our room was spacious, very clean and worth all four stars.

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Helpful?
Thank Paul B
Subramani S, Manager at Gem Park-Ooty, responded to this review

Dear Guest, It was a pleasure to have your stay with us and we appreciate the time taken to review us at Trip-Advisor. We are happy that you had pleasant experience with us. We constantly strive to give our guest the best of the services and such positive feedback encourages us to do even better. We look forward to welcome...

Matlock, United Kingdom
Reviewed 14 February 2017 via mobile

As stated before, the public areas were cold, particularly in the evening, when some guests had dinner with their coats on. The WiFi was limited to one user per room. However, a pleasant hotel and a 15 minute walk into the centre. The food was good from the buffet and there were Japanese and Chinese restaurants if we'd wanted a...

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Thank Dianebateman20
England
Reviewed 13 February 2017

Stayed for 2 days. A little tired in places but the beautiful food particularly in the Chinese more than made up for it. Staff were particularly attentive particularly Ganesh who made our stay amazing. The gardens were well maintained just a shame the pool was being revamped during our stay. The beds were a delight

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Thank MickgillEngland
Thane, India
Reviewed 12 February 2017

The property is well maintained , the views are amazing. Also, worth a mention is their garden, all the flowers were at such a bloom, truly an exhilarating view. In the lap of nature, Ooty on its own has its charm. All the tourist spots are located nearby. The restaurants inside the hotel serve good food. The staff is courteous...

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Helpful?
Thank kumarsiji
Subramani S, Manager at Gem Park-Ooty, responded to this review

Dear Guest, It was a pleasure to have your stay with us and we appreciate the time taken to review us at Trip-Advisor. We are happy that you had pleasant experience with us. We constantly strive to give our guest the best of the services and such positive feedback encourages us to do even better. We look forward to welcome...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Overlooking the beautiful Nilgiri Mountains, the hotel stands tall with all elegance and style. A contemporary structure with a traditional feel, Gem Park Ooty has kept itself well with the spirit of the beautiful and picturesque city. It is located in the heart of the town, minutes away from key tourist attractions and major shopping areas. With its convenient location and fine service, the hotel has aptly gained favor of all business and leisure travelers who throng the city throughout the year. The hotel welcomes you to a stunning beautifully done up lobby with impressive Indian art on the walls. It is the spotlessly attired staff, ever ready to do the most to make you comfortable that makes the stay an experience for a lifetime. ... more   less 

Additional Information about Gem Park-Ooty

Address: Sheddon Road, Ooty 643001, India (Formerly Holiday Inn Gem Park-Ooty)
Region: India > Tamil Nadu > Ooty
Price Range: $94 - $180 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gem Park-Ooty 4*
Number of rooms: 95
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Also Known As:
Holiday Inn Gem Park-Ooty Hotel Ootacamund
Holiday Inn Ootacamund
Ootacamund Holiday Inn
Gem Park-Ooty India - Tamil Nadu
Hotel Style:
#2 Business Hotel in Ooty
#3 Luxury Hotel in Ooty
#3 Spa Hotel in Ooty
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Questions & Answers

Here's what travellers have asked, with answers from Gem Park-Ooty staff and other travellers.
7 questions
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1 month ago

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Questions? Get answers from Gem Park-Ooty staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing east are the best and sunny”
 of 5 bubbles KPLall, 26 Feb 2017 | Read review
“Not on 7 th floor by recreational facilities”
 of 5 bubbles MickgillEngland, 12 Feb 2017 | Read review
“Rooms on high floor facing nature and mountains was perfect”
  • With balcony internal
 of 5 bubbles CochinMan, 30 Jan 2017 | Read review
“Valley facing room the best. See the whole of Ooty in front of you.”
  • Excellent view from room.
 of 5 bubbles peerr2017, 26 Jan 2017 | Read review
“Have buffet in Toda Restaurant...”
 of 5 bubbles , 23 Jan 2017 | Read review
5 of 5