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Gem Park-Ooty

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#9 of 78 Hotels in Ooty
Certificate of Excellence
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617 Reviews from our TripAdvisor Community

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Showing 600: English reviews
Kuwait City, Kuwait
Reviewed 14 July 2015 via mobile

We stayed one night at Gem Park and found it be very comfortable. Even though there were major refurbishments going on we were well looked after. The Staff are to commended for their care and attention to us as well as coping with the refurbishments. The Staff are polite, caring, happy and professional. Our room was spacious with s lovely...

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Helpful?
Thank Bruce A
vinodgempark, Front Office Manager at Gem Park-Ooty, responded to this review

Vanakkam from Gem Park Ooty! We thank you very much for your feedback and encouraging comments, which really encourages us to do better in days to come. We look forward to welcome you back in Ooty in near future and we assure you of our best services at all times. With best regards Vinod

Mysuru (Mysore), India
Reviewed 13 July 2015 via mobile

Stayed here for two days in July 2015 . The view from this hotel is good . Food is good . staff is very helpful . Rooms are decent but required renovation now . The hotel was previously known as holiday inn . They have milked it , but not maintained well .

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Helpful?
Thank vikasmahaveermanish
vinodgempark, Front Office Manager at Gem Park-Ooty, responded to this review

Vanakkam from Gem Park Ooty! We thank you very much for your review and definitely it will help us to serve you better. We are pleased to inform you that the hotel is under renovation, (approximately 10+ room), very soon as early as in September 2015, which will have all modern amenities. We look forward to welcome you back in...

Bengaluru, India
Reviewed 11 July 2015

I would say best hotel in Ooty. food is also good. Location is also one major plus point, view from room is very good.Travel desk was also very helpful. didn't found anything negative. Suggestion: provide pick up and drop from bus/rly station.

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Helpful?
Thank GaurangDaslania
vinodgempark, Front Office Manager at Gem Park-Ooty, responded to this review

Dear Guest, Vanakkam from Gem Park Ooty! We thank you very much for your review and feedback, really appreciate. It will definitely help and assist us to serve you better and we have noted the comments you have made with regard to transportation. We look forward to welcome you back in Ooty in near future and we assure you of...

Reviewed 9 July 2015 via mobile

Hi I am an Event Manager from Bangalore. One of my corporate client wanted me execute their Entertainment events at Gem Park ooty. It was series of Events and I must acknowledge that staff of the Hotel was very friendly and supportive .specially Mr.Ismail khan and Mr.Pradeep/Mr.Mani. We will certainly recommend this hotel to our other corporate Clients . Thanks...

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Helpful?
Thank arfath s
vinodgempark, Front Office Manager at Gem Park-Ooty, responded to this review

Dear Mr. Arfath, Vanakkam from Gem Park Ooty! Thank you for your kind words about our staff. It is always nice to get a compliment. We look forward to welcome you back in Ooty, over and over again in near future and we assure you of our best services at all times. Regards Vinod

Mumbai
Reviewed 4 July 2015

We stayed 3 nights in a 5th floor room. Breathtaking valley view from the room. Spacious room and did not feel shortage of space even after putting one extra bed, to accommodate our daughter. Beautiful maintained garden around the hotel, and we specially liked the cactus garden maintained in green house. We enjoyed our stay. Food cost is little on...

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Helpful?
Thank Arunangshu M
vinodgempark, Front Office Manager at Gem Park-Ooty, responded to this review

Dear Guest, Vanakkam from Gem Park Ooty! We thank you very much for your review and feedback, really appreciate. We look forward to welcome you back in Ooty in near future and we assure you of our best services at all times. Regards Vinod

Bengaluru, India
Reviewed 30 June 2015

This hotel has excellent location in Ooty. The food served is awesome the view from rooms is very good. This property has good space for hosting party and outdoor dining .I will recommend this property to everyone who is planning to visit Ooty.

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Helpful?
Thank Krishna N
vinodgempark, Front Office Manager at Gem Park-Ooty, responded to this review

Dear Mr. Krishna, Vanakkam from Gem Park Ooty! We thank you very much for your feedback and encouraging comments, which really encourages us to do better in days to come. We look forward to welcome you back in Ooty in near future and we assure you of our best services at all times. Regards Vinod

Chennai
Reviewed 30 June 2015

Above Average to Very Good on various parameters. Service is also ok. Food & restaurant is good. Response to queries is also good. Ambiance in the reception is good. There is a small garden also. Rooms just above average. Overall recommended to family stay.

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Helpful?
Thank Prabhakar B
vinodgempark, Front Office Manager at Gem Park-Ooty, responded to this review

Dear Mr. Prabhakar, Vanakkam from Gem Park Ooty! We thank you very much for your review and feedback, really appreciate. We look forward to welcome you back in Ooty in near future and we assure you of our best services at all times. Regards Vinod

Reviewed 30 June 2015

One of the finest hotels in Ooty, it boasts of multiple restaurants and beautiful landscaped gardens. The food was excellent and the view from the hotel of the valley below was amazing. The only area for let down was the room.

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1Thank Agupta260887
vinodgempark, Front Office Manager at Gem Park-Ooty, responded to this review

Dear Mr. Gupta, Vanakkam from Gem Park Ooty! Thank you for your recent stay, and providing feedback. It’s the Gem Park’s goal to consistently provide superior service and accommodations and your comments are very important to us. We appreciate the feedback we receive. We look forward to welcome you back in Ooty on your next trip Regards Vinod

Reviewed 28 June 2015

Excellent hotel with all wow Ambiance. Service, Cleanliness, Food all great. Will definitely recommend this hotel to everyone visiting ooty, as you would have excellent experience. If you get a choice book the hotel room at the higher floor which will take you more closer to nature :)

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Thank Karanmehta27
vinodgempark, Front Office Manager at Gem Park-Ooty, responded to this review

Dear Mr. Mehta, Vanakkam from Gem Park Ooty! We thank you very much for your review and feedback, really appreciate. We look forward to welcome you back in Ooty in near future and we assure you of our best services at all times. Regards Vinod

Mumbai (Bombay), India
Reviewed 24 June 2015

I had one of my finest stay here in OOTY, Gem Park. Absolutely romantic place for newly married couples. Lush green gardens. The hotel has a separate botanical garden of Cactus. MUST SEE. Surrounding area is just beautiful. One thing, please note, since ooty is considered a cool climate place, there are no A/C's nor FANS in any of the...

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1Thank srach6
vinodgempark, Front Office Manager at Gem Park-Ooty, responded to this review

Dear Guest Vanakkam from Gem Park Ooty! Thank you for sharing your review about your stay and it will help us to serve you better. We look forward to welcoming you back in Ooty in near future and we assure you our best services at all times. With best regards Vinod

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Overlooking the beautiful Nilgiri Mountains, the hotel stands tall with all elegance and style. A contemporary structure with a traditional feel, Gem Park Ooty has kept itself well with the spirit of the beautiful and picturesque city. It is located in the heart of the town, minutes away from key tourist attractions and major shopping areas. With its convenient location and fine service, the hotel has aptly gained favor of all business and leisure travelers who throng the city throughout the year. The hotel welcomes you to a stunning beautifully done up lobby with impressive Indian art on the walls. It is the spotlessly attired staff, ever ready to do the most to make you comfortable that makes the stay an experience for a lifetime. ... more   less 

Additional Information about Gem Park-Ooty

Address: Sheddon Road, Ooty 643001, India (Formerly Holiday Inn Gem Park-Ooty)
Region: India > Tamil Nadu > Ooty
Price Range: $88 - $144 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gem Park-Ooty 4*
Number of rooms: 95
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Also Known As:
Holiday Inn Gem Park-Ooty Hotel Ootacamund
Holiday Inn Ootacamund
Ootacamund Holiday Inn
Gem Park-Ooty India - Tamil Nadu
Hotel Style:
#2 Spa Hotel in Ooty
#2 Business Hotel in Ooty
#3 Luxury Hotel in Ooty
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Questions & Answers

Here's what travellers have asked, with answers from Gem Park-Ooty staff and other travellers.
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Questions? Get answers from Gem Park-Ooty staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room in the left side of the hotel.”
 of 5 bubbles 71vijaym, 17 Jan 2017 | Read review
“top floors”
 of 5 bubbles 50babuk, 22 Dec 2016 | Read review
“Suite 501 has a balcony with superb view, quite magical at night with lights of the town”
 of 5 bubbles 397keithm, 3 Dec 2016 | Read review
“Hill view rooms”
 of 5 bubbles aswanibhaskark, 4 Nov 2016 | Read review
“Take the rooms facing city view.”
 of 5 bubbles , 31 Oct 2016 | Read review
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