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Hotel Khems

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169 Reviews from our TripAdvisor Community

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Showing 169: English reviews
Reviewed 1 week ago via mobile

I stayed in Khems over the new year's weekend and my partner and I enjoyed the stay there. It is a Budget hotel with decent and clean rooms with nice and supportive staff. The breakfast offered is decent. On the whole value for money.

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Helpful?
Thank chuglav
AanyaMehta, Manager at Hotel Khems, responded to this review

Dear Guest, Thank you for the glowing review. Nothing makes us happier than getting to know that our guests enjoyed their stay with us. We are at 150+ locations across 15+ cities so do book with us whenever you travel next anywhere in India. Looking forward to hosting you soon!

Amsterdam, The Netherlands
Reviewed 1 week ago via mobile

We made the booking one day before arrival on booking.com. One would assume that this means that the reservation has been made. Khems, however, sent several emails requesting an advance payment, and a confirmation before 2 o'clock, otherwise they would cancel the reservation. Weird, since I guaranteed the reservation by giving my creditcard details to booking.com. Our hotel room was...

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Helpful?
1Thank Rianne80
AanyaMehta, Manager at Hotel Khems, responded to this review

Dear Guest, While it was unfortunate that you didn't have the kind of experience we are known for, please understand that we'd never want our guests to go through any form of inconvenience. Tentative booking is subject to availability and to ensure smooth check-in and check-out, we need confirmation from the guest in the form of payment. All the rooms,...

New Delhi, India
Reviewed 4 December 2016 via mobile

The hotel is quiet old, rooms are very small and old and bit dirty as you can see on wall picture.Bathroom also is very small and they doesn't provide any shower gel etc and hot water is limited for few hours in morning and evening.In the Restaurant all table clothes and sofas looked as if they were not washed or...

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Helpful?
1Thank Poojanigam
AanyaMehta, Manager at Hotel Khems, responded to this review

Dear Guest, While it was unfortunate that you didn't have the kind of experience we are known for, please understand that we'd never want our guests to go through any form of inconvenience. Regular maintenance sessions are conducted to ensure that all the guests have a comfortable stay. We strive to offer stays equipped with all the essential amenities. The...

Bengaluru, India
Reviewed 1 November 2016

Great location - the hotel was very close to all the main attractions. Facilities were good, great room service and attentive staff. The complimentary breakfast can be improved. It was great value for money.

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Helpful?
Thank anil_ch01
AanyaMehta, Manager at Hotel Khems, responded to this review

Dear Anil, Thank you for the glowing review. Nothing makes us happier than getting to know that our guests enjoyed their stay with us. The breakfast menu is decided as per the preferences of the guest and is revised on a regular basis. We are at 100+ locations across 15+ cities so do book with us whenever you travel next...

Kochi (Cochin), India
Reviewed 13 October 2016 via mobile

It was awesome Experience. This hotel is in centre of ooty so that we can reach main attractions easily and return to hotel. They have kept the rooms clean and service was good. There is a Hyderabad biriyani house nearby, you should try that.

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Helpful?
Thank Jerry866
AanyaMehta, Guest Relations Manager at Hotel Khems, responded to this review

Dear Guest, We thank you for your review. FabHotels is a tech-enabled brand franchisee of best budget hotels. Check-in to our 100+ hotels across 15+ cities to re-live the FabHotels experience.

Chennai (Madras), India
Reviewed 3 October 2016

This is Budget Average hotel, Well Location is not so good so do not expect a great view from your room, But if you are looking for a budget hotel in Ooty main city this hotel is good option. Reception and other staff members are nice and gentle.

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Helpful?
Thank Ambhatt
AanyaMehta, Manager at Hotel Khems, responded to this review

Dear Guest, Thank you for your review. All our hotels are conveniently located keeping the comfort of the guests in mind. FabHotels is a professionally managed chain offering best budget hotels at 100+ locations across 15+ cities. Do keep us in mind when you travel next. Looking forward to hosting you soon!

CHENNAI, India
Reviewed 3 October 2016 via mobile

Very worst hospitality they don't give a water to drink also if we ask them a water they have a dirty water in a jug no hot water facility they tell after 7 pm and after 7 am but it does not come They charged 1200/- per room for small room Telecom is not working proper No clean Looks very...

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Helpful?
Thank R B
Khems, Manager at Hotel Khems, responded to this review

Dear Bharathi, Thank you for taking time out to review your stay with us. I would like to apologize for not being upto the expected level during your stay with us. Your booking with us was done through SBI holiay home, which we have leased out our rooms on a rental agreement, which allows for 2 people to stay in...

Reviewed 24 August 2016 via mobile

The hotel is located in such a place that reaching here itself is a tough task. It's not maintained properly. Although it's located in ooty but it doesn't offer any scenic view. The room service is poor and restaurant serves the worst food. Avoid it..!!!

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Helpful?
Thank 569manishm
AanyaMehta, Guest Relations Manager at Hotel Khems, responded to this review

Dear Guest, We are sad to know about your experience. However, this hotel is now a part of FabHotels. All the issues mentioned by you are rectified. Regular maintenance sessions are conducted to ensure that all our guests experience a comfortable stay. Further, Regular training sessions is one of key focus areas which continuously help us in improving our services....

Reviewed 21 August 2016

The hotel is slightly old but the front view rooms are good. it is at a walking distance from the botanical garden, rose garden and main market. The manager is also very helpful. So it is a nice budget stay hotel in Ooty.

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Helpful?
Thank Aaditya C
AanyaMehta, Guest Relations Manager at Hotel Khems, responded to this review

Dear Aaditya, Thanks for choosing to stay with the Khems. You'll be happy to know that this hotel is now part of FabHotels - India's largest chain of 3-star hotels. Now anytime you travel in India, you can look for a FabHotels (we're in 100+ locations across 15+ cities pan-India) - you can be assured of a value-for-money stay and...

Reviewed 15 August 2016 via mobile

Very good location,near to market and At a walking distance from Rose garden and botanical garden. We stayed here for 3 days. The room was specious and clean. Also, the staff was very helpful. Especially, Mr. Satish is really nice person. He responded to all the queries and guided us very well. If you are going to Ooty for the...

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Helpful?
Thank Anuj_JC
AanyaMehta, Guest Relations Manager at Hotel Khems, responded to this review

Dear Anuj, We thank you for your review. You will be happy to know that this hotel is now a part of FabHotels. FabHotels is a tech-enabled brand franchisee of best budget hotels. We are at 100+ locations across 15+ cities so do book with us whenever you travel next anywhere in India and experience utmost comfort. Looking forward to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Free Parking
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Blending in with the tranquility of the place, Hotel Khems is located in the heart of Ooty, about 1 kilometer from the Railway Station surrounded by lush green environment that is very much in keeping with nature.With 45 well-furnished spacious rooms designed to perfect aesthetic sense, equipped with all modern amenities. Hotel Khems has a Parking Facility, a fully integrated Recreation Facility, Money Exchange & Credit Cards Facility, Laundry Service, Pony Riding, etc., among a host of other exclusive services. ... more   less 

Additional Information about Hotel Khems

Address: Shoreham Palace Road, | Off Ettiness, Ooty 643001, India
Region: India > Tamil Nadu > Ooty
Price Range: $24 - $58 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hotel Khems 2.5*
Number of rooms: 32
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Also Known As:
Hotel Khems India/Ooty, Tamil Nadu
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Khems staff and other travellers.
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Questions? Get answers from Hotel Khems staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Front view rooms are better”
 of 5 bubbles , 21 Aug 2016 | Read review
“Don't go to this hotel!!!”
 of 5 bubbles hobaibs, 23 Jun 2016 | Read review
“Go for superior room or above that if travelling with family”
 of 5 bubbles 560jeetendrac, 13 Jun 2016 | Read review
“All rooms are good and well maintained but not sure which one is good when comes to outdoor view from rooms.”
 of 5 bubbles satishmurru, 3 Jun 2016 | Read review
“Take a luxury room”
 of 5 bubbles AmazingJM, 2 Dec 2015 | Read review
5 of 5
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