Hotel City Star
Cross Road Near MKP College, Dehradun 248001 India
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Room & Suite (9)
Dining (3)
About
#59 of 323 hotels in Dehradun
Location
Cleanliness
Service
Value
OYO 2595 Hotel City Star is located strategically in Dehradun to offer you the best services and comfort at affordable rates. The property is well maintained by a trained and skillful OYO staff who ensure all your needs are catered to.FacilitiesAC, Geyser and more are equipped in our property.First aid, round the clock security and fire safety are provided to our guests for their safety. To provide further assistance to our guests, we have a 24-hour helpdesk on our property.What's NearbyHead out to visit the key attractions of Dehradun like Clock Tower, Guru Ram Rai Gurudwara and Subir Raha Oil Museum.SBI ATM, Allahabad Bank ATM and Punjab National Bank ATM close to the hotel ensures you are never short on cash.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot bath
Sauna
Restaurant
Children Activities (Kid / Family Friendly)
Airport transportation
Business Centre with Internet Access
Parking
Wifi
Outdoor pool
Breakfast available
Conference facilities
Banquet room
24-hour security
Baggage storage
Currency exchange
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Bottled water
Coffee / tea maker
Refrigerator
Bath / shower
Complimentary toiletries
Wake-up service / alarm clock
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Room types
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Hindi
Location
77Somewhat walkable
Grade: 77 out of 100
72Restaurantswithin 1 km
9Attractionswithin 1 km
Contact
Cross Road Near MKP College, Dehradun 248001 India
Getting there
Car HireSee all Dehradun car hire
49Reviews2Q+A11Room tips
Reviews
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Bad. 85 AUD per night was far too much - 50 maybe. The showers don't work, I was waiting for 10 minutes with cold water and just had to leave because I had a plane to catch. The room is cramped and doors don't fully open and block access to other parts of the room when open. Towels were in piles in the corridors, as well as takeaway food containers. The breakfast is meagre. Service is lovely but overall not good enough. Also, be careful with your baggage. The location is dangerous and notorious. Our local driver whom we travelled with for 6 days warned us of this. Moreover, it's much farther from downtown than it is made to seem, only 0.9 miles from Conaught place but this equates to a 20+min rickshaw ride on rough congested roads.
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Date of stay: December 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
Re bhai k btau hotel to Ghana kacha se location bhi kattai city k center ma or service to bulkul fast se.khana bhi kattai ji sa liya de.Room Bikul saf suthre se.Sab te badiya baat staff kathirdari bhot kra se.
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Date of stay: November 2019Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from hotelcitystar9, Front Office Manager at Hotel City Star
Responded 3 Nov 2019
Dear guest Thank you so much for your valuable feedback.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great location, really pleasant and clean rooms, but the thing that makes this such a good place to stay are the staff. All of the people are incredibly helpful and generous with their time and advice.
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Date of stay: October 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from hotelcitystar9, Front Office Manager at Hotel City Star
Responded 2 Nov 2019
Dear guest, Thank you so much for your best feedback
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very poorly maintained, but nice location. Next to Rajpur road, easily reachable from any area. Maintenance is extremely poor, as also the hygiene standards. Food quality is nothing to write home about, best avoided as there are huge number of places in the same price range with much better standards.
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Date of stay: December 2018Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Very poor quality staff, in room kettle, glasses, towels, bed-sheets were very dirty. Had to wait 20 minutes for the room service to come and address the issue. And wait another 25 minutes for the clean and hygienic kettle, glasses, towels and bed sheets. Though the food quality is good, however they do not serve eggs and toasts in breakfast, and have a very poor in dining staff.
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Date of stay: January 2018Trip type: Travelled on business
Location
Cleanliness
Service
Room Tip: Ask for front side rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from hotelcitystar9, Manager at Hotel City Star
Responded 9 Jan 2019
Dear Sir, Thank you for taking time out to inform us about your experience. Please accept our apologies for the inconvenience caused to you during the stay. We have taken up your feedback seriously with the concerned Department so that it may be addressed. Please treat this as an isolated incident and not the regular Standard of customer service. My team about the concern you have shared about the F&B services and please be assured I have taken this up very seriously for the immediate action and improvement.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I am Staying with my Family in City Star Hotel Dehradun, Hotel Service is very Very poor, Staff, not god Behave The breakfast is very less. the bed Sheet is very old. they Charge me Cost for Triple Sharing But The room is quite Small No Internet Wifi connectivity is below average. Search and try any other hotel nearby for your stay, especially when you're on a with Family trip. I cant Recommend this Hotel.
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Date of stay: June 2018Trip type: Travelled with family
Rooms
Cleanliness
Service
Room Tip: No any Good Rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
The hotel owner was fantastic and allowed us to stay for extra hours at lobby even though we had checked out mid day & cane back in the evening in the lobby. The staff was very friendly and smiling. The services were excellent. the breakfast was wonderful & varied
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Date of stay: July 2017Trip type: Travelled with family
Value
Rooms
Service
Room Tip: Rooms on the side have a good view of the road below
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Although I was impressed by the hospitality of the staff, I feel that the hotel has seen better days. The rooms and especially the bathroom need a serious makeover. The cleanliness and linen, though, do not draw any adverse comment. The rooms are spacious, so no complaints on this count. The staff is quite friendly and eager to please. The complimentary breakfast spread, though nothing to write home about, is basic but adequate. The deal I got through Yatra is encouraging enough to again visit Treebo City Star. Surprise me next time guys.
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Date of stay: February 2018Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: Maple (Executive) rooms on the first floor are spacious.
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This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews.
Helpful
Response from TreeboHotels, Guest Relations Manager at Hotel City Star
Responded 18 Feb 2018
Dear Guest, Thank you for choosing to stay with us. We are glad that you enjoyed your stay. Thank you for appreciating our staff and services. We will definitely work towards addressing the issues highlighted by you. At Treebo, it is our top priority to provide a delightful experience for our guests. We really enjoyed hosting you. We look forward to hosting you again. Best Wishes, Abhishek, Treebo Hotels
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC nor of its partners.
Service is very poor. The variety in breakfast is very less. Room is quite good with hot water availability. Internet connectivity is below average. Search and try any other hotel nearby for your stay, especially when you're on a business trip.
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Date of stay: January 2018Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from TreeboHotels, Guest Relations Manager at Hotel City Star
Responded 4 Feb 2018
Dear Guest, We are very disappointed to learn that you had an unpleasant experience at the hotel. Please accept our sincere apologies for the inconvenience you faced during your stay with us. We, here at Treebo, are determined to keep our guests comfortable and happy. I can assure you that we put a lot of emphasis on our quality standards and always strive to provide a delightful experience to our guests. Your feedback goes a long way in helping us improve our existing services and quality standards. We have noted the issues highlighted by you and have forwarded this to our team to take appropriate action. We hope you will reconsider and give us another chance to host you again. Regards, Prabir, Treebo Hotels
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel provides service expected from a 1 star hotel. Evening shift does not have staff that speaks English, extremely hard to communicate. Do not stay here if you require reliable wifi and do not have cellular service as you will need to receive an SMS text message with a passcode. Staff continuously stated that the Internet server wasn't working, since they didn't know English I asked if I could look at their internet login portal. I was able to enroll my account and they seemed shocked that Internet works, however, I wasn't able to use it as I couldn't receive SMS text. Shower had zero pressure and had extreme cold and hot water only, no middle. Room was freezing cold and no heater. After demanding an alternative they brought a portable heater. TV didn't work. Dining service had very limited items and they knocked once on the door and would storm in. Luckily I had clothes on. They didn't have uniform so for a second I thought it was a stranger coming into my room. During checkout, their credit payment machine wasn't working properly and they demanded I pay in cash when I didn't have any. They kept saying their machine isn't working, that isn't my problem. After waiting a long time they called and were able to process payment. Terrible experience at this hotel and photos on their website or deceiving and is not the same quality in person. Room had mounds of dust behind chairs and other furniture. Only had partial toilet paper roll. Closet seemed to have water damage.…
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Date of stay: December 2017Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from TreeboHotels, Guest Relations Manager at Hotel City Star
Responded 27 Dec 2017
Dear Guest, We are very disappointed to learn that you had an unpleasant experience at the hotel. Please accept our sincere apologies for the inconvenience you faced during your stay with us. We, here at Treebo, are determined to keep our guests comfortable and happy. I can assure you that we put a lot of emphasis on our quality standards and always strive to provide a delightful experience to our guests. Your feedback goes a long way in helping us improve our existing services and quality standards. We have noted the issues highlighted by you and have forwarded this to our team to take appropriate action. We hope you will reconsider and give us another chance to host you again. Regards, Prabir, Treebo Hotels
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$16 - US$26 (Based on Average Rates for a Standard Room)
LOCATION
IndiaUttarakhandDehradun DistrictDehradun
NUMBER OF ROOMS
27
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Claim Your ListingHOTEL CITY STAR: UPDATED 2022 Reviews, Price Comparison and 26 Photos (Dehradun, Uttarakhand) - Tripadvisor
Frequently Asked Questions about Hotel City Star
Which popular attractions are close to Hotel City Star?
Nearby attractions include Tiger Falls (0.8 km), Sai Darbar Temple (1.2 km), and Clock Tower (0.8 km).
What are some of the property amenities at Hotel City Star?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and free parking.
What food & drink options are available at Hotel City Star?
Guests can enjoy an on-site restaurant and breakfast during their stay.
What are some restaurants close to Hotel City Star?
Conveniently located restaurants include Black Pepper, Kumar Foods Restaurant, and Y Cafe & Restaurant.
Are there opportunities to exercise at Hotel City Star?
Yes, guests have access to an outdoor pool and a sauna during their stay.
Does Hotel City Star have airport transportation?
Yes, Hotel City Star offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel City Star?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel City Star offer any business services?
Yes, it conveniently offers a business centre, a banquet room, and conference facilities.
Which languages are spoken by the staff at Hotel City Star?
The staff speaks multiple languages, including English and Hindi.