Hotel Pacific Dehradun
19 Subhash Road 200 mtrs from Rajpur Road, Adjacent to Uttarakhand Police HQ, Dehradun 248001 India
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About
#35 of 323 hotels in Dehradun
Location
Cleanliness
Service
Value
Hotel Pacific Dehradun [Four Star, Government Approved] is located at the heart of Dehradun City just a kilometer away from the Clock Tower. The exquisite comfort that we offer along with the myriad of services and easy connectivity within the region make us the perfect choice for business or pleasure.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Airport transportation
Business Centre with Internet Access
Conference facilities
Valet parking
Wifi
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Car hire
Taxi service
Banquet room
Meeting rooms
24-hour security
Baggage storage
Newspaper
Non-smoking hotel
Outdoor furniture
First aid kit
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Room service
Refrigerator
Cable / satellite TV
Walk-in shower
Safe
Seating area
Telephone
Wardrobe / wardrobe
Bottled water
Private bathrooms
Electric kettle
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Centrally Located
Languages Spoken
English, Hindi
Location
80Somewhat walkable
Grade: 80 out of 100
86Restaurantswithin 1 km
9Attractionswithin 1 km
Contact
19 Subhash Road 200 mtrs from Rajpur Road, Adjacent to Uttarakhand Police HQ, Dehradun 248001 India
Getting there
Car HireSee all Dehradun car hire
164Reviews3Q+A38Room tips
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There's a reason that we always stay at Hotel Pacific whenever we have gone to Dehradun over the past few years (this is our fifth stay there) - the people are super-friendly and have gone out of their way to help us on every request that we have come up with. Just to give an example, my ten-year-old loves the place, and whenever we mention an upcoming trip to Dehradun, the thing he most looks forward to is splashing around everyday in the bathtub of our hotel room. Last time round we missed out on getting a room with a bathtub (when I had mentioned this during check-out, the manager told me that if only I had mentioned this during the check-in, they'd have got us one) , so this time I had requested if we can get one with a tub - and the hotel promptly replied that they will keep exactly such a room reserved. In fact, once we reached the hotel we got upgraded to an executive suite and my son spent all five days we were there enjoying splashing in the tub. Also, this time we had to book the hotel at very short notice - and initially I was not able to find any vacancies in the usual booking sites. The moment I called up the hotel, they arranged to have me book from the hotel website directly - although they apologized that they were fully booked on the last day. Despite that, they arranged our car back to the airport - even though we were staying the last day in another hotel. Really appreciate the manager's proactive approach. In earlier times too, when there had been some issues with booking the hotel from 3rd party websites, all it took was a phone call to the hotel to sort things out (once I booked for room with breakfast, but when the payment was done, the acknowledgment at the site did not mention breakfast - when I called the hotel they said they will immediately correct the error and added free breakfast to our booking). We also quite like the attached restaurant - apart from our breakfast, we ended up having dinners there 3 out of the 5 nights we spent. I suspect the staff at the restaurant probably recognizes my son on sight by now :-> All in all, it just keeps getting better every visit - and I look forward to our next stay there!…
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Date of stay: January 2023
Value
Cleanliness
Service
Room Tip: If you have a kid who loves splashing in the tub, get a room with a bathtub.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Dream21999112700 wrote a review Aug 2022
Worst service ever no one listen for anything I think jungle raaj tha inka I have call and visit in reception 4-5 time for Crockery for dinner but no one provide me that's only says ok sir Wait for 10 minute evry time Finnaly I purchased disposal from market for dinner
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Review collected in partnership with this hotel
Date of stay: August 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Pacific Dehradun, Other at Hotel Pacific Dehradun
Responded 7 Sep 2022
Dear Sir/Madam, Greetings from Hotel Pacific Dehradun! Thank you for sharing your feedbck with us regarding your stay at Hotel Pacific Dehradun! We are disappointed to know that you had a poor experience at our hotel. Our sincere apologies for the delay in serving you. While we do not encourage our guests to order food from outside, we do try to provide whatever service we can. Our investigations have shown that whenever you called the Front Desk, you mentioned the wrong room number which is why the cutlery and crockery was never delivered to your room. The Room Service staff would go to the room number mentioned by you and the guest in that room would return the items saying that he did not ask for it. This mistake was also realized when you checked out the next morning. It is our endeavour to ensure that our guests enjoy their stay at our hotel and we hope that you will give us another opportunity to provide you with the service standards that we strive to achieve. Warm Regards, Team Pacific
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
dashniroj wrote a review Jun 2022
Stay in Hotel was par excellent. The room was very spacious, neat and clean. The staff were very cordial. The front office was nice. It has also a fine restaurant. There was ample parking space in front.
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Review collected in partnership with this hotel
Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Pacific Dehradun, Other at Hotel Pacific Dehradun
Responded 2 Jul 2022
Dear Mr Dash, Greetings from Hotel Pacific Dehradun! Thank you for taking the time to share your feedback with us regarding your stay at Hotel Pacific Dehradun! We are delighted to know that you had an excellent experience at our hotel. Thank you for appreciating the services provided by our team. We look forward to welcoming you back to Hotel Pacific Dehradun on your next visit to the city. Regards, Team Pacific
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed at the Pacific, Dehradun for 1 night and had clearly reserved a room with breakfast. When we got to the reception to confirm, they said it was a “only room” reservation. I checked the booking website again and it still showed the room with breakfast for the same amount we booked. I told the receptionists but they said when we click to the next page it will show the real deal we get(i.e. room only). I clicked on the price and the next page still showed the same price with breakfast. The receptionists said they will look into it and took no further actions to help us with the deceiving lead. There was no sign of sympathy, no compensation or the courtesy to pay for our drinks in the hot weather. It is the responsibility of the hotel and the website to make sure “what we see is what we get” otherwise we will never choose the same hotel. The hotel looses not only us but also all of our friends and family who ask us for a hotel recommendation in Dehradun. To top it off, the hotel is old and outdated. They have not maintained the amenities too. The spring on both the knobs of the bathroom tap is loose and they have a “save water” sticker on the mirror. Instead of wasting all that money on the stickers and other unnecessary stuff, you should mend the leaking taps! I am very disappointed and will not recommend anyone to choose this hotel.…
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Date of stay: April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Pacific Dehradun, Other at Hotel Pacific Dehradun
Responded 20 Apr 2022
Dear Sir, Thank you for sharing your feedback with us regarding your recent stay at Hotel Pacific Dehradun! We are disappointed to know that you had a poor experience at our hotel. It is our constant endeavour to ensure that our guests enjoy their stay with us. I would like to clarify that the rates shared with the OTA through whom you had booked were on Room Only Basis. However, due to an oversight or error on their end, the rates were shown as "including breakfast". On their part, the Front Desk staff informed you as per the voucher that they received from the OTA. This issue could have been resolved in a better manner to everyone's satisfaction. We have taken up the issue with the concerned OTA to correct the mistake on their website. We have also noted the issues that you have raised regarding the maintenance in the bathroom and we have been working on upgrading our rooms over the last few years and will continue to upgrade the rooms in the coming months to ensure a better experience for our guests. We hope that you will give us another opportunity to showcase to you the services that we strive to achieve. Regards, Team Pacific
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was an amazing experience because great hospitality and food. Me and my friends enjoyed a lot in and out there hotel. This place has a lovely and fantastic views. Just loved our stay. Do take a look if around the property. I loved the Indian delicacies and their services are fantastic and on time. It's lovely having a comfortable stay.
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Date of stay: December 2019Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Pacific D, Manager at Hotel Pacific Dehradun
Responded 26 Feb 2020
Dear Madam, Greetings from Hotel Pacific Dehradun! Thank you for taking the time to share your feedback with us regarding your recent stay at Hotel Pacific Dehradun! We are delighted to know that you had an amazing experience at the hotel. Thank you for appreciating the services provided by our team. We look forward to the pleasure of serving you again on your next visit to the city. Warm Regards, Team Pacific
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hosted a party at the rooftop lawn for around 60 ppl..splendid view of the Himalayan range..pool side party..awesome food and decoration done by the staff.. spacious and green lawn with curtious staff.. would definitely recommend
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Date of stay: January 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Pacific D, Manager at Hotel Pacific Dehradun
Responded 22 Jan 2020
Dear Madam, Greetings from Hotel Pacific Dehradun! Thank you for taking the time to share your feedback with us regarding your recent function at Pacific Dehradun! We are delighted to know that you had an awesome experience and your function went off smoothly. Thank you for your kind words of appreciation for the services provided by the team. The terrace lawn is a recent addition to the Banquet facilities at the hotel and we will be launching the swimming pool adjacent to the lawns by the summer. We look forward to hosting more events for you in the future. Warm Regards, Team Pacific
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed for a night. Other than Location and Food don't expect much. Very close to Market areas and famous Ellora Bakery. Rooms are dated. WiFi is worst. Too costly for the Value of Money. Not worth the price they charge. Restaurant staff doesn't even understand what is Manchow Soup - they handed over something else.
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Date of stay: November 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Pacific D, Manager at Hotel Pacific Dehradun
Responded 4 Dec 2019
Dear Sir, Greetings from Hotel Pacific Dehradun! Thank you for sharing your feedback with us regarding your stay at Hotel Pacific Dehradun! We are disappointed to know that you had an average experience at the hotel. It is our constant endeavour to ensure a comfortable and memorable experience to our guests. We have recently upgraded the wifi connectivity in the hotel and will investigate if there is still an issue with the internet. In terms of the rooms, we have already started the process of refurbishing the rooms and we hope to complete this by early next year. We apologize for the inconvenience faced by you in the restaurant and will look into the reasons for the misunderstanding. We hope that you will give us another opportunity to showcase to you the service levels that we are working to achieve. Warm Regards, Team Pacific
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is in a well priced and situated in prime place where there are many restaurants around. The Restaurant menu is amazing and well priced. My room AC duct was just above my bed and this was the only discomfort.
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Review collected in partnership with this hotel
Date of stay: October 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Pacific D, Manager at Hotel Pacific Dehradun
Responded 6 Nov 2019
Dear Sir, Greetings from Hotel Pacific Dehradun! Thank you for sharing your feedback with us regarding your stay at Pacific Dehradun! We are very happy to know that you had a comfortable stay at the hotel. We have noted your concern regarding the AC duct in your room and will look into. We have recently launched our new restaurant menu and we are happy that you have liked it. We look forward to welcoming you back to Pacific Dehradun on your next visit to the city. Warm Regards, Team Pacific
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hi Good Morning Everyone, I stayed this hotel for 4 days, i booked this hotel 1 months in advance, here i got here first and ever worst experience. i booked with BF and dinner MRP price, but hotel staff refuse to serve dinner (night time) due to buffet not arranged because of less customers restaurant staff confirmed, after that i ordered saperatly, even thpugh check-out time , they billed MRP and additional charges for dinner( double billing) , i request to hotel management to take MRP price or actual billing, but these people not agreed , even though 2 hour persuasion from Morning 9 AM to 11AM after that i paid entire amount and check out due to i have no time due to already booked to flight.. I recomonded to every one dont waste your valuable money, time and your mental health.. With regards SRG…
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Date of stay: October 2019
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Pacific D, Manager at Hotel Pacific Dehradun
Responded 13 Nov 2019
Dear Sir, Greetings from Hotel Pacific Dehradun! Thank you for sharing your feedback with us regarding your stay at Hotel Pacific Dehradun! We are disappointed to know that you did not have a good experience at the hotel! We would like to apologize for the inconvenience faced by you. This is not the service level that we aspire to and this issue should have been resolved before check-out. There seem to have bee lapses on our part which put you in such an inconvenient position. We will certainly strengthen our systems and training to ensure that such situations do not arise again in the future. We hope that you will give us another opportunity to showcase to you the improvements that we are working on and to provide you with the experience that we strive to achieve. Warm Regards, Team Pacific
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
the location is good and near to shopping, restaurant areas. its near to Dehradun railway station. rooms are very big and well furnished. staffs are very supportive and helpful. Mr.vinay M at the front desk was outstanding and is an asset to your hotel.breakfast spread is very good with indian varieties. housekeeping is good. everybody will satisfy to stay here while away from home.free wi fi service is good.
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Date of stay: May 2019Trip type: Travelled with family
Rooms
Cleanliness
Service
Room Tip: upper floor rooms or suites
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Pacific D, Manager at Hotel Pacific Dehradun
Responded 5 Jun 2019
Dear Sir, Greetings from Hotel Pacific Dehradun! Thank you for taking the time to share your feedback with us regarding your stay at Pacific Dehradun! It is delightful to know that you had a good experience at the hotel! We have recently upgraded our rooms and it is satisfying to know that you have appreciated it. Thank you for highlighting the services provided by Mr Vinay at the Front Desk and we will pass on your compliments to him. We look forward to having you stay with us again on your next visit to the city.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$46 - US$56 (Based on Average Rates for a Standard Room)
LOCATION
IndiaUttarakhandDehradun DistrictDehradun
NUMBER OF ROOMS
67
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Claim Your ListingHOTEL PACIFIC DEHRADUN: UPDATED 2023 Reviews, Price Comparison and 373 Photos (Uttarakhand) - Tripadvisor
Frequently Asked Questions about Hotel Pacific Dehradun
Which popular attractions are close to Hotel Pacific Dehradun?
Nearby attractions include Tiger Falls (0.9 km), Sai Darbar Temple (0.5 km), and Crossroads Mall (0.8 km).
What are some of the property amenities at Hotel Pacific Dehradun?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hotel Pacific Dehradun?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Pacific Dehradun?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Pacific Dehradun?
Yes, free parking, a parking garage, and valet parking are available to guests.
What are some restaurants close to Hotel Pacific Dehradun?
Conveniently located restaurants include Black Pepper, Anandam, and Kumar Foods Restaurant.
Are there opportunities to exercise at Hotel Pacific Dehradun?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Hotel Pacific Dehradun have airport transportation?
Yes, Hotel Pacific Dehradun offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Pacific Dehradun?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Pacific Dehradun offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Pacific Dehradun?
The staff speaks multiple languages, including English and Hindi.