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Picture Palace End, The Mall Road, Mussoorie 248179 India
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US$126
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Free cancellation until 21/08/22
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Traveller (233)
Room & Suite (39)
Dining (25)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • Hand sanitiser available to guests & staff
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#33 of 264 hotels in Mussoorie
Location
Cleanliness
Service
Value
Travellers' Choice
A unique Luxury Boutique Hotel located at most prime location in Mussoorie near Picture palace ,Mall road. Hotel has a distinctive french architecture and room interiors are done beautifully in bright yellow and blue colors. Hotel is environmentally responsible and has a unique bio-wall at periphery which is one of the USP's of the hotel. Hotel provides the services of in door heated swimming pool along with Spa services as well. For food lovers ,we have a Random ( All Day Dining ) & Charcoal Grill ( Specialty Open Air restaurant) with mesmerizing Doon valley view. Hotel has a kids room and has a activities specialist inhouse to help you organise various outdoor activities like tracking , jogging , morning walks an many more. Hotel offers beautifully designed Non Valley View , Valley View , Duplex Attic rooms ( for 4 persons) & suites and you can pick any as per your requirement or family size.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness / spa changing rooms
Free breakfast
Game room
Children Activities (Kid / Family Friendly)
Car hire
Valet parking
Wifi
Pool / beach towels
Indoor pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Steam room
24-hour security
BBQ facilities
Baggage storage
Concierge
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Fireplace
Housekeeping
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Centrally Located
Languages Spoken
English, Hindi
260Reviews4Q+A34Room tips
Traveller rating
  • 175
  • 46
  • 18
  • 7
  • 15
Time of year
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Popular mentions
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Most Recent
Heena wrote a review Today
1 contribution
Gillian and her team welcomed us so well. They had amazing food , enjoyed the pool . Great hospitality and stay , beautiful property with gaming room. Large variety of food. Great view. Looking forward to come again.
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Date of stay: August 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Komal G wrote a review 7 Aug
1 contribution
Excellent stay! Excellent location. Par excellence hospitality and ambiance! Indoor all weather pool, kids play room. Very nicely done interiors , clean and tidy rooms ! Would love to keep coming here
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Prity wrote a review Jul 2022
2 contributions
Visited after many years. Very nice and traditional but also modern equipped hotel. Peaceful and very kind staff all through. I know them since childhood The restaurant has also an very nice view but more important everything for your needs, like extra wishes etc. Like my brother he was ill and got an hot tea specially made. and will definitely come again.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Kulbhushan Talwar, General Manager at Mosaic Mussoorie
Responded 1 week ago
Dear Guest, Greetings from Mosaic Hotels !! I would like to thank you for taking the time to share your experience on TripAdvisor. We are delighted to know that you had a memorable experience with us and that you were impressed with the consistency in service levels and courteousness of the staff across your entire hotel stays with us. We are happy to hear that team could make you feel at home again and the location equally suited your needs. We will certainly convey your motivating words to the team, I am confident they will be thrilled to read such kind words. We are proud to have an ambassador in you and look forward to welcoming you back sometime in near future. Regards, Kulbhushan Talwar Cluster General Manager Mosaic Hotels
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mohammad Hanzalah wrote a review Jul 2022
1 contribution
Superb Location Close to every POV Food was Awesome Unique Style ATTIC Rooms Spa, Pool, Charcoal Grill Terrace all are awesome. Reception is are so Cool Lifts Access Parking Area is Big Close to Market
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Kulbhushan Talwar, General Manager at Mosaic Mussoorie
Responded 1 week ago
Dear Guest, Greetings from Mosaic in Queen of Hills Mussoorie I would like to thank you for taking the time to share your experience on TripAdvisor. We are delighted to know that you had a memorable experience at Mosaic Mussoorie and that you were impressed with the service and level of hotel’s maintenance. At Mosaic it is our constant endeavour to treat our guests with elite warm hospitality showcased by us and your appreciation for the same pleases us. We are proud to have an ambassador in you and look forward to welcoming you back sometime in near future. Kulbhushan Talwar Cluster General Manager Mosaic Hotels
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bhavna chawla wrote a review Jul 2022
1 contribution
Our stay here was excellenet. The property is bang on the mall road making it accessible to go to the mall road very conveniently. The staff was helpful, courteous and profesional. The food here was also good.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Kulbhushan Talwar, General Manager at Mosaic Mussoorie
Responded 3 weeks ago
Dear Guest, Greetings from Mosaic in Queen of Hills Mussoorie I really appreciate you sparing your valuable time to review us on TripAdvisor. Thank you for choosing to stay at Mosaic Mussoorie and for highlighting the pleasant experience you had with us. I thank you for your generous appreciation of the setting of the Hotel. Our team strives to deliver the best experience to our guests and are grateful to patrons such as you for recognizing their efforts. Thank you once again for your generous compliments and recommendations. All of us look forward to welcome you back soon! Best personal regards Brian D'Cruz General Manager Mosaic Mussoorie
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Priya S wrote a review Jul 2022
3 contributions1 helpful vote
This is our second time in this property and must say the experience keep getting better..It's a boutique hotel with amazing interior and cosy comfortable rooms.. It's restaurant has amazing chef , you can sit on the terrace enjoy the weather...the service and the staff is friendly and professional.. loved the experience must recommend
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Kulbhushan Talwar, General Manager at Mosaic Mussoorie
Responded 4 weeks ago
Dear Guest, Greetings from Mosaic in Queen of Hills Mussoorie Thank you for your positive comments regarding our Hotel, team and services. We are glad that you left with a positive impression of our product and services and we were able to exceed your expectations. At Mosaic we are committed to consistently providing warm and efficient service to our guests and their appreciation and acknowledgement is always our greatest reward. It was certainly a pleasure for us to be at your service and we look forward to welcoming you back in the near future. Best personal regards Kulbhushan Talwar Cluster General Manager Mosaic Hotels
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mohd yusuf wrote a review Jul 2022
1 contribution
Very pleasant and comfortable stay at masaic mussoorie. Staff were very cooperative and helpful they also make our stay memorable with their special arrangements and surprises. I'm very satisfied with their service.
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Kulbhushan Talwar, General Manager at Mosaic Mussoorie
Responded 4 weeks ago
Dear Guest, Greetings from Mosaic in Queen of Hills Mussoorie Thank you for your positive comments regarding our Hotel, team and services. We are glad that you left with a positive impression of our product and services and we were able to exceed your expectations. At Mosaic we are committed to consistently providing warm and efficient service to our guests and their appreciation and acknowledgement is always our greatest reward. It was certainly a pleasure for us to be at your service and we look forward to welcoming you back in the near future. Best personal regards Kulbhushan Talwar Cluster General Manager Mosaic Hotels
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ankur kukreja wrote a review Jul 2022
1 contribution
The hotel is amazing .. The staff is very nice and polite . Specially Gillian she was very good handling the guest as she was very nice with us treated as just our guests. Food was good. Will surely visit again in future
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Kulbhushan Talwar, General Manager at Mosaic Mussoorie
Responded 4 weeks ago
Dear Guest, Greetings from Mosaic in Queen of Hills Mussoorie! We thank you for choosing us and decorating our hospitality with perfect 5 Star ratings. We are pleased to read your wonderful review on this forum. It is good to know that you were happy with our staff & services. It was certainly a pleasure for us to be at your service and we look forward to welcoming you back in the near future Best personal regards Kulbhushan Talwar Cluster General Manager Mosaic Hotels
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nishant sachdeva wrote a review Jul 2022
1 contribution
We stayed here for our anniversary and had a great experience. Amazing food and hospitality. We also got free upgrade to sute room as a surprise. Pool and spa area is good too. We also got complementary cake for our anniversary dinner.
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Kulbhushan Talwar, General Manager at Mosaic Mussoorie
Responded 4 weeks ago
Dear Guest, Greetings from Mosaic Hotels! I would like to thank you for taking the time to share your experience on TripAdvisor. We are delighted to know that you had a memorable experience at Mosaic Hotel and that you were impressed with the food and hospitality. We are in the continuation process to upgrade our services and uplift guest's level of satisfaction. We are proud to have an ambassador in you and look forward to welcoming you back sometime in near future. Best personal regards Kulbhushan Talwar Cluster General Manager Mosaic Hotels
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Adrienne wrote a review Jun 2022
6 contributions
+1
Mosaic is situated by all the hustle and bustle of Mall Road. Their customer service is top-notch and their food is very tasty (I highly recommend the paneer fingers). That being said, this place does not have all the makings to be deemed luxurious by my standards. Pros: Nice suite - offering ample room Tasty food - although not every item was available on their menu Excellent staff - prompt service and very friendly Spa Rooftop dining Cons: Very thin walls - could hear a pin drop from another room VERY Loud Patrons with large families - people were partying in the hallways at 2 am Over-crowded breakfast - very stressful getting food The building is designed in an odd manner - must use two elevators to get to your room They didn't change the bedding when they cleaned ( think this is a must if you are staying for 4 nights) Hot water didn't always work Definitely not the Western standard of cleanliness in the room The bed height was low and the mattress was of poor quality Only provided two sleeping pillows
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Date of stay: June 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Kulbhushan Talwar, General Manager at Mosaic Mussoorie
Responded 4 weeks ago
Dear Guest, Greetings from Mosaic in Queen of Hills Mussoorie I thank you for choosing to stay at the Mosaic Mussoorie during your trip and for taking the time to review your experience in such detail. It is regretful to learn about your experience and the entire Mosaic team is sincerely apologetic. Let me assure you that this is not a norm and I request you to treat this experience in isolation. I really appreciate your valuable feedback regarding certain lapses in the service and facilities on a few occasions. We have addressed this issue with the team and I assure you that immediate amendments are in process. Thank you once again for your generous compliments and recommendations. All of us look forward to welcome you back soon! Best personal regards, Kulbhushan Talwar Cluster General Manager Mosaic Hotels
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$116 - US$165 (Based on Average Rates for a Standard Room)
LOCATION
IndiaUttarakhandDehradun DistrictMussoorie
NUMBER OF ROOMS
46
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Frequently Asked Questions about Mosaic Mussoorie
Which popular attractions are close to Mosaic Mussoorie?
Nearby attractions include Chander Book Depot (0.5 km), Jawahar Aquariums (0.5 km), and Vr Art Space (0.4 km).
What are some of the property amenities at Mosaic Mussoorie?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Mosaic Mussoorie?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mosaic Mussoorie?
Guests can enjoy free breakfast, an on-site restaurant, and barbeque facilities during their stay.
Is parking available at Mosaic Mussoorie?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Mosaic Mussoorie?
Conveniently located restaurants include Cafe Hinge, Urban Turban, and Cafe By The Way.
Are there opportunities to exercise at Mosaic Mussoorie?
Yes, guests have access to an indoor pool and locker rooms available in the fitness centre during their stay.
Is Mosaic Mussoorie located near the city centre?
Yes, it is 0.5 km away from the centre of Mussoorie.
Are any cleaning services offered at Mosaic Mussoorie?
Yes, dry cleaning and laundry service are offered to guests.
Does Mosaic Mussoorie offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Mosaic Mussoorie?
The staff speaks multiple languages, including English and Hindi.