Gillian and her team welcomed us so well. They had amazing food , enjoyed the pool . Great hospitality and stay , beautiful property with gaming room. Large variety of food. Great view. Looking forward to come again.
Excellent stay! Excellent location. Par excellence hospitality and ambiance! Indoor all weather pool, kids play room. Very nicely done interiors , clean and tidy rooms ! Would love to keep coming here
Visited after many years. Very nice and traditional but also modern equipped hotel. Peaceful and very kind staff all through. I know them since childhood The restaurant has also an very nice view but more important everything for your needs, like extra wishes etc. Like my brother he was ill and got an hot tea specially made. and will definitely come again.
Superb Location Close to every POV Food was Awesome Unique Style ATTIC Rooms Spa, Pool, Charcoal Grill Terrace all are awesome. Reception is are so Cool Lifts Access Parking Area is Big Close to Market
Our stay here was excellenet. The property is bang on the mall road making it accessible to go to the mall road very conveniently. The staff was helpful, courteous and profesional. The food here was also good.
This is our second time in this property and must say the experience keep getting better..It's a boutique hotel with amazing interior and cosy comfortable rooms.. It's restaurant has amazing chef , you can sit on the terrace enjoy the weather...the service and the staff is friendly and professional.. loved the experience must recommend
Very pleasant and comfortable stay at masaic mussoorie. Staff were very cooperative and helpful they also make our stay memorable with their special arrangements and surprises. I'm very satisfied with their service.
The hotel is amazing .. The staff is very nice and polite . Specially Gillian she was very good handling the guest as she was very nice with us treated as just our guests. Food was good. Will surely visit again in future
We stayed here for our anniversary and had a great experience. Amazing food and hospitality. We also got free upgrade to sute room as a surprise. Pool and spa area is good too. We also got complementary cake for our anniversary dinner.
Mosaic is situated by all the hustle and bustle of Mall Road. Their customer service is top-notch and their food is very tasty (I highly recommend the paneer fingers). That being said, this place does not have all the makings to be deemed luxurious by my standards. Pros: Nice suite - offering ample room Tasty food - although not every item was available on their menu Excellent staff - prompt service and very friendly Spa Rooftop dining Cons: Very thin walls - could hear a pin drop from another room VERY Loud Patrons with large families - people were partying in the hallways at 2 am Over-crowded breakfast - very stressful getting food The building is designed in an odd manner - must use two elevators to get to your room They didn't change the bedding when they cleaned ( think this is a must if you are staying for 4 nights) Hot water didn't always work Definitely not the Western standard of cleanliness in the room The bed height was low and the mattress was of poor quality Only provided two sleeping pillows…
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