This is a 2 star property. Rooms are spacious but you will not find them clean. People who book online get this property at a very high rate. You can get at 50% of online rate if you just walk-in and book. There are plenty of rooms and it is never fully booked. You will find seepage on the walls. Bathrooms are not clean as well. You will be welcomed by a rigid and rude staff. Hotel Manager Rakesh Khandoori is not cooperative at all. The only USP of this property is its location. It is near to mall road on a just 5-7 min walking distance. Also you get ample of parking space. If you have experience in staying 3 or 4 star hotel then this hotel will disappoint you. If you are comfortable with 1 or 2 star hotels then this hotel will meet your expectations. If you are planning a stay with family then I would suggest you look for other better options. I am personally disappointed with my stay.…
If you want to stay in a best hotel and affordable hotel then choose hotel Basera in Murroorie. Beautiful location and best service. Walk-in distance from library chowk. you can see beautiful view form the hotel rooms.
Amazing hotel with. A very good valley view and garden is also very beautiful. Place is good and staff is very friendly and kind. The managers are always tehre to assist you and I am pleased with the hotel. Thk Hotel Basera
We have booked 2 rooms for Our Clients Mr Naresh Shah and Family...The Hotel is located at about 500 meters from Library Chowk. Just 10 minutes walk. But still at a very calm and quite location. The rooms are sufficiently specious and clean. The view from our room was excellent. Overall service is good. The hotel has sufficient parking place as well as to have bonfire. Enjoyed our stay. Thanks Hotel Basera.
The Hotel is located at about 500 meters from Library Chowk. Just 10 minutes walk. But still at a very calm and quite location. The rooms are sufficiently specious and clean. The view from our room was excellent. As there were groups in the hotel, we preferred to take breakfast and dinners in the room. The room service is good and the food was tasty as well. But please insist on signing the food bill every-time as we found few errors in the final bill submitted to us, which was rectified amicably. Overall service is good. The hotel has sufficient parking place as well as to have bonfire. Enjoyed our stay.
We Booked 14+1 Rooms Dated on 8- 9 nov for our group of 43 Paxs,,,,Thanks Owner Mr, Deepak Ji and all Staff for giving quality services,Neet & Clean Rooms , big Space for Camp Fire & Dj Night Thanks Harjass Holidays Amritsar,
Location is just 7 min walking from Mall which is clam. Parking available. I have stayed here 2 times because I like little bit clam. Its one of my favorite hotel & one of the best hotel at Mussoorie with affordable price. Behaviors of Manager are very good & helpful. Room are awesome, specious , clean & sunrise can seen from all Double Bed Deluxe room. Food are also OK but take time to prepare. There have big terrace with children pay area from where you can see view & feel nature which is most attractable.
We stayed here in May 2019 as group of 17 family members. Rooms were clean, big, bathrooms were good. The window of the room is towards parking/terrace - so you have to keep curtains closed whole time. Mall Road is just walking distance.Kitchen needs better management. Only one person was little responsible in the kitchen. Nothing to complain but needs better hospitality.
I visited along with my family and booked Super deluxe room with balcony which is best category room they have. Room was spacious, neat & clean and beautiful view from balcony. That's it. Apart from this there is nothing good to talk about. Front door Reception people keeps on changing and are not well trained. They have no interest in their guests. I kept on asking for the details regarding where to visit and what to buy. But they have no interest in telling u anything. It was quite cold and temp was about 4 deg C. There is no Electric heater and Kettle in room. For Heater they charge me Rs. 300. It was actually not heater but a junk. It was of 10cm x 10 cm size with a small blower which can warm objects not more than 1 feet away from it. These are the basic amenities which i expected in cold areas like mussoorie. The worst thing happened when a service person came to deliver dinner to room after 1 hour of ordering and came with something i didn't asked for. When i informed him about the same, he said "jesa bola hoga vesa hi ayega, khana ho to khao warna rehne do". How somebody can talk like this with a guest. I can never visit such a place in my life. When i complained about this to reception, they also showed no serious convern. So overall a big NO to this Hotel future visit. I dont recommend it for family travellers. …
I visited Mussoorie last December and stayed in this hotel with my family. We booked a super Deluxe Room. The room which was given to us was not worth staying. We could see the parking lot through the windows of the room. There was absolutely no view from the room. We had to keep the windows shut with the curtains on otherwise the privacy was not there. We wanted to see the other available rooms after reaching there but the hotel authority was not interested to show us the other room as we had already booked the one. The toilet was clean. Food was also not upto the mark.