Excellent Hospitality, best service they provide, Luxurious stay, rejuvenating place House keeping Manager Shailendra Singh gives us pleasant feel at room service JW Marriot gives special attention to kids tht is the best thing i like
Our family just visited Mussoorie and stayed at the JW property. The stay, hospitality and the customer service provided by Waseem - Manager, Priyanka at the front desk, the Chef and all his staff for every breakfast was just amazing. The rooms, place and the ambience was quite stunning. I have stayed at various JW Marriott properties across the globe but the staff/team at this property was one of the very best. The singers in the evening lounge and breakfast was very soothing. Thank you all for the wonderful hospitality and service that made our vacation memorable. Thank you JW Marriott Mussoorie team especially Waseem & Priyanka!!
We had a great time at the hotel. The staff was very friendly. They offered sepcial children meals. The experiences offered by the hotel were nice and we had a great time at the evening high tea. We even did a picnic in midst of the forest. Thank you JW Marriott mussoorie.
Had a fantastic stay at this property With one of the most courteous staff like Dinesh Rana, keshav, rithika, shailender singh, & Narendar who took care of all our needs from the time we checked in. Superb food great place to be with the kids!
Beautiful property with great food, lots to do and absolutely outstanding service. An out and out 10/10. The staff throughout our stay went the extra mile to ensure our stay was comfortable. The level of service was far superior to other luxury properties within india. Right from the GM Ms. Akanksha, to the restaurant staff to the housekeeping staff Mr. Shailendra singh and Mr. Abhishek to the recreation center head Roshan Ji, everything was simply perfect. Highly recommend the property and worth every penny of your money.
Had a great time at JW . Thanks to the wonderful staff for making our trip wonderful. Food was really good . Special thanks to shailendra, saurabh and keshav for taking really good care of us. Worh visiting .
I must say this is one of the best luxury hotels I have stayed in the recent times. We stayed in a suite room which had an amazing view of the Shivaliks. The staff was impeccable and thanks to Narender Singh for taking special care during our stay with nice recommendation’s . We also dined in their pan asian restaurant and really liked the food. I would highly recommend travel connoisseurs to stay in this hotel to experience the beauty of mussorie in the lap of luxury. I would also like to thank Waseem and team for making a perfect room with all amenities in place from the time we checked in. I would highly recommend to enjoy their high tea with nice musical session (kudos to musicians for making the atmosphere super serene.. nothing can beat mellifluous renditions in midst of nature.. nostalgic!…
The best hospitality ever received by Mr. Shailendra Singh the Housekeeping Manager, the GM giving special attention to everyone at the breakfast venue, to people actually asking us if everything is going fine during our visit at the hallway and if there was a concern it was solved immediately. Must stay if you want your holiday a hassle free experience. Food at JW Cafe is very good.
Great experience! Very attentive and accommodating team. We spent 3 days at the property and every touch point at the hotel made sure it was a memorable interaction. From the moment you enter till you leave - they make sure you’re comfortable. Housekeeping, spa and restaurant teams were exceptional! They made it more difficult to leave.
Recently visited walnut groove with my family , had an amazing experience, the staff here is so experienced and courteous, anything and everything we asked here was arranged within seconds. The service /food during breakfast was also extra ordinary . The house keeping staff under the guidance of mr shailendra singh and wasem made sure we had a hassle free stay. Also, the food at all the restaurants specially jw cafe was also outstanding! In short fell in love with this property! -A 10/10 for me!
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