Please don’t spoil your vacation to go there. Commercial and unprofessional staff n Management… Food is good ! Service, cleanliness, Location, hospitality is Big Zero ! I booked this property by referring all five star reviews but after visiting we experienced big disappointment. Expert Advice: While referring reviews of property please check how many reviews that reviewer has put. If it is single review please understand the loyalty. Strongly not recommended.
Beautiful views from the hotel. I had a sweet corner room. And the crew is Helpful n always smiling. The lobby n common areas are Beautiful. And the food is absolutely amazing. They even packed a snack bag for me. My issue was with the billing. They charged .y fir extra occupancy. To bring the room rent to 7500. My suggestion is to please revise your billing software coz this is incorrect to show on my records. Especially since I was traveling alone with my son. Incase something happened this would be on records. Otherwise I had a lovely stay. Oh! And the walk to the hotel is sweet till you need to carry your luggage since oy pvt. Cars are allowed not rentals. Stay in the hotel for the high tea. The bakedgoodsare yummm. It's awesome. :))
The fern Brentwood Munsoorie property is too good in location & the staff person specifically kamlesh is so sweet he always serve everyone with smile .. But one we come in notice about family suits rooms walls need some more decore it's not worth. Overall experience for resort is 👌 fabulous 👌
visited after long, and the staff at brentwood is same as always, serving with a big smile. Super polite and helpful! clean rooms, very comfortable stay we had. Unlike other hotels, where its all about their strict policies and rules, For brentwood its all about guest satisfaction and comfort! Whether its late at night or late at breakfast, staff made sure the guests are not troubled. Special reference I would like to make for dining staff Kamlesh, super polite guy, and always on toes and never said no for anything which was under his capacity. Very Hardworking and had a very pleasing smile always, saw him treating every guest with equal respect and attitude. Kudos to whole brentwood team, for making every stay special and wonderful! Stay same always!
From the beginning to the end everything was good of the hotel. Their hospitality was nice ,rooms are comfortable ,food was awesome all the staff of the hotel is warm welcoming and smiling face ,I would like to mention couple of names Suresh/Avijit/chef Danveer who really take a good care of us during our stay.
service was really amazing food was great a lot of variety Saurav Ankit chef Shubham and jp chef were really friendly and treated in very good manner juice was nice location was total jannat very good weather
Stayed here for 4 nights! Wonderful hotel! Wonderful food! Wonderful location! The view from the rooms and from the restaurant is wonderful. The staff was really helpful and made the stay memorable 😊
It was a great experience at the fern Brent wood Mussoorie, came here with my family ,the location of the hotel is good,their rooms are very comfortable,food quality is also good ,their live dosa/tea was good ,would like to thanks Mr Suresh & Mr Avijit who specifically care of us thanks..
It was a lovely stay at The Fern and Brentwood resort. Awesome view , scrumptious food and prompt service. Rooms are spotless clean and spacious with all the amenities. We were assisted by Kamlesh Semwal, throughout our stay , who is outstanding and very very dedicated to his work and guests. I could see him on his toes all the time. All in all a lovely stay !!
Hotel is good and our favourite. We have come here at least 10 times. House keeping is fantastic. Mr Deepak is quite helpful and efficient. Mr Ravi Hk.Supervisor is doing his job diligently.Congratulations to entire staff