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Mars City Hotel

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Traveller (29)
Room & Suite (8)
Dining (3)
Overview
  • Excellent2%
  • Very good37%
  • Average31%
  • Poor15%
  • Terrible15%
27 Nov 2017
“Good enough”
29 Apr 2018
“Weekend at the hotel”
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3 Star accommodation
All hotel details
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (45)
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1 - 5 of 25 reviews
Reviewed 30 April 2018 via mobile

Crew in this hotel was very nice ( expecially the people on receptionist) but i felt sad with the room. Blanket and towel extremly dirty and stinky and the toothbrush in the room was wet on the top, i think someone already used it before...More

Thank dwi_udayani
Reviewed 28 November 2017 via mobile

I was stay in MarsCity hotel for 1 night. The room is very small but very comfortable, air condition was very cold. Bathroom is very clean but small. There's no aminities in my bathroom except bath towel. Staff not good at all, when I'm check...More

Thank Deviaprilia310
Reviewed 30 May 2017 via mobile

This hotel is just not worth your money. First of all the pictures are lying. The staff is bad, most of them don't even speak English. My girlfriend and I are backpackers and booked this because we wanted some luxury, but we rather stay in...More

Thank Tijn B
Response from MarsCity H, Manajer at Mars City HotelResponded 16 October 2017

Dear Our valued guest, We are sorry to hear you found the staff disappointing. We are currently upgrading staff whose have basic hospitality and English in order to provide a better service and also good communication with our guest. We will make improvement as possible...More

Reviewed 30 December 2016

Outside appearances are good, but it stops there. We had a one-night stopover in Denpasar en route to Lombok. Our travel agent booked us in here. Would rather have paid more and been closer to the airport. Our room was on the top (fifth) floor...More

Thank Biggusmlckus
Response from MarsCity H, Manager at Mars City HotelResponded 2 January 2017

Dear Sir and Madame, First of all, on behalf of Mars City Hotel I want to sincerely apologize for the inconvenience during your stay with us because we did not exceed your basic expectation. And I would like to thank you for your comment which...More

Reviewed 18 July 2016

Seen from outside this hotel looks good Inside it is different : Lobby is nice but staff is not that good in English. They are really young and seem inexperienced However. Some of them were very helpful during our trip to book taxis and rent...More

5  Thank Vincent D
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About
Amenities
Top amenities
Pool
Restaurant
Breakfast included
Room Service
Free Parking
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Wheelchair Access
Breakfast included
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Meeting Rooms
Banquet Room
Self-Serve Laundry
Babysitting
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Details
Price range
US$13 - US$24 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 On the Beach Hotel in Denpasar
#53 Spa Hotel in Denpasar
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$13 - US$24 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 On the Beach Hotel in Denpasar
#53 Spa Hotel in Denpasar
Room types
Suites, Non-Smoking Rooms
Photos
Traveller (29)
Room & Suite (8)
Dining (3)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
5 September 2016|
AnswerShow all 2 answers
Response from MarsCity H | Property representative |
Dear Sir/Madame, Thank you for your inquiry and pleased to inform that Free Transportation from/to airport will be offered for staying minimum 3 Nights. Free Shuttle service is available 2 times a day based on Hotel... More
0
Votes
Room Tips
"If you must stay here, get a room away from the elevators as you can hear the 'ding' noise from in..."
Read review
"please choose higher floor as this hotel does not provide with sound proof."
Read review
"The hotel was located off the beaten track....not located close anything including the airport"
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"Look elsewhere for the money."
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