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Kupu Kupu Jimbaran & Bamboo Spa by L'Occitane

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#11 of 55 Hotels in Jimbaran
Certificate of Excellence
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1 room 2 adults 0 children
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539 Reviews from our TripAdvisor Community

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Showing 243: English reviews
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Reviewed yesterday NEW

We have recently returned from spending 8 nights at this hotel. Despite it's strange location above a small but quiet shopping centre, this is a lovely hotel. The duplex rooms are spacious and comfortable with great facilities and are spotlessly clean. The L'Occitane products are replenished daily. The staff are extremely friendly and provide excellent customer service. Yves the manager...

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Helpful?
Thank Catherine M
Montreal, Canada
Reviewed 1 week ago

Just spent seven nights at this excellent well kept boutique type hotel. We were upgraded to a 2 level suite upon arrival which was greatly appreciated. The rooms are huge, clean and well decorated. The service everywhere is outstanding. Staff is extremely polite and very welcoming which made our stay most enjoyable. Yves, the manager, is present at all times...

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Thank normand c
Kupu R, Manager at Kupu Kupu Jimbaran & Bamboo Spa by L'Occitane, responded to this review

Dear normand c, Thank you very much for your recent stay at Kupu Kupu Jimbaran Beach Club & Bamboo Spa by L'Occitane. I am delighted to read that you enjoyed your Time,our Facilities and Service and we sincerely appreciate all the lovely and encouraging feedback. It was a pleasure hosting you here in Jimbaran. We hope to welcome you back...

Reviewed 1 week ago via mobile

My wife and I stayed here for only one night between two 5* stays, and were pleasantly surprised. Sure the property could use a few updates, but Yves and the rest of the staff make the best of what they have! Thank you for your smiles and your service from the heart- you made us feel welcome and at home....

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Helpful?
Thank Dutchdrifter
Kupu R, Manager at Kupu Kupu Jimbaran & Bamboo Spa by L'Occitane, responded to this review

Dear Dutchdrifter, Thank you very much for your excellent review shared with the other TripAdvisor Readers. It was a pleasure serving you at Kupu Kupu Jimbaran Beach Club & Bamboo Spa by L'Occitane and it is a joy to read all you positive feedback,especially on the Overal Staff performance. Thank you very much for the very tasteful Coffee!!! We are...

Reviewed 3 weeks ago

The hotel was lovely, room was beautiful and cleaned daily. pool was also lovely. We did the complimentary yoga which was a nice bonus. Breakfast was always tasty, fresh and plenty of it and special dietary needs could be accommodated. We only managed afternoon tea once but that was delicious. The "beach club" seemed lacking in atmosphere and overpriced. overall...

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Helpful?
Thank Conor M
Kupu R, Manager at Kupu Kupu Jimbaran & Bamboo Spa by L'Occitane, responded to this review

Dear Conor M, Thank you very much for your recent stay at Kupu Kupu Jimbaran Beach Club & Bamboo Spa by L'Occitane and for taking the time to review your stay on this platform. I am delighted to read that you enjoyed your time,our facilities and service and we sincerely appreciate all the lovely and encouraging feedback. It was a...

Nice, France
Reviewed 3 weeks ago

The staff was very nice, helpful and always ready to answer our questions. On our last day WITHOUT additional charge,the manager allowed us to go to the swimming pool, to have the afternoon tea ,to keep our room until 3 p.m the day we left and we could have a shower before flying back home We enjoyed this very much....

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Helpful?
Thank gelorminigeraldine
Kupu R, Manager at Kupu Kupu Jimbaran & Bamboo Spa by L'Occitane, responded to this review

Dear gelorminigeraldine, Thank you very much for your recent stay at Kupu Kupu Jimbaran Beach Club & Bamboo Spa by L'Occitane. I am delighted to read that you enjoyed your time,our facilities and Service and we sincerely appreciate all the lovely and encouraging feedback. It was a pleasure hosting you here in Jimbaran. Merci beaucoup!!! We hope to welcome you...

Reviewed 4 weeks ago via mobile

To begin with, this is a 4 star hotel and definitely not a five star. Service is very good, everyone speaks excellent English, they are helpful with organising everything for you. The free transfers when staying more than 3 nights is excellent (more hotels should offer this). The rooms are enormous but badly designed. We had a duplex but having...

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Thank E M
Kupu R, Manager at Kupu Kupu Jimbaran & Bamboo Spa by L'Occitane, responded to this review

Dear E M, Thank you for taking the time to share your experience about your recent stay with us and to share it on this platform. I am delighted to hear that you were pleased with the provided Service and the Food Quality in our 5 Restaurants. On the other hand, I sincerely regret that you endured irregularities with the...

Reviewed 14 February 2017 via mobile

Perfect location, quiet place. Nice room and the swimming pool is not to big for my son. Delicious treats every afternoon. Staffs are friendly We got conplimentary drinks at the beach cafe. Will come back for our next trip.

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Thank vanness77
Kupu R, Manager at Kupu Kupu Jimbaran & Bamboo Spa by L'Occitane, responded to this review

Dear vanness77, Thank you very much for your Five Star Review shared with the other TripAdvisor Readers. It was a great pleasure serving you at Kupu Kupu Jimbaran Beach Club & Bamboo Spa by L'Occitane and it is great to read all your wonderful feedback,especially on the provided Service. We are looking forward to welcoming you back on your next...

London
Reviewed 3 February 2017 via mobile

Only stayed for one night, I wish I had stayed longer. I made use of the airport pickup service they offer at an additional charge. They were waiting with my sign so it made it so easy to find them. The drive to the hotel was very informative and I learn a lot about the culture in the short ride....

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Helpful?
Thank Isahea
Kupu R, Manager at Kupu Kupu Jimbaran & Bamboo Spa by L'Occitane, responded to this review

Dear Isahea, Thank you very much for your recent stay with us and for sharing your experiences on this platform. It makes us proud and happy that you enjoyed and appreciated our location, facilities and especially the overal Staff performance. We are looking forward to welcome you back on your next visit to Bali and Jimbaran. With Kind Regards, Yves...

Dijon, France
Reviewed 2 February 2017

This is a great place ! 5 minutes walking from the beach. The place is more than confortable. We had a great room, big (so big!!), very clean. My husband and I spent 6 days there, and each of them was memorable. 2 pools even with the beach at 2 minutes with a shuttle (you can ask the reception for...

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Thank KeirraIp
Kupu R, Manager at Kupu Kupu Jimbaran & Bamboo Spa by L'Occitane, responded to this review

Dear KeirraIp, Thank you very much for your recent stay with us and for sharing your experiences with the other TripAdvisor Readers. All your wonderful feedback is highly appreciated and once again many Congratulations on your Honeymoon . We are looking forward to Welcoming you back on your next visit to Bali and Jimbaran. With Kind Regards, Yves & Kupu...

london
Reviewed 29 January 2017

We stayed just one night [our first ever in Bali] before heading to a villa with friends. We ate in one of their restaurants in the evening, had breakfast there and then lunch at their beach resort just a few minutes down the road by golf buggy. Like all Balinese it seems all the staff did not stop smiling. They...

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Helpful?
Thank trodd
Kupu R, Manager at Kupu Kupu Jimbaran & Bamboo Spa by L'Occitane, responded to this review

Dear trodd, Thank you very much for your recent stay with us and for sharing your review with the other TripAdvisor readers. Lovely and encouraging to read that you enjoyed our Facilities, the food at our Restaurants and especially the provided Service. We have just completed a total enhancement to our Rooftop Pooldeck. Our sincerest apologies for any inconvenience during...

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Amenities

Highlights
  • Pool
  • Room Service
  • Bar/Lounge
  • Spa
  • Restaurant
  • Breakfast included
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Bar/Lounge
  • Spa
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Free Parking

Additional Information about Kupu Kupu Jimbaran & Bamboo Spa by L'Occitane

Address: Jalan Raya Uluwatu | Banjar Pesalakan, Jimbaran, Indonesia
Region: Indonesia > Bali > Jimbaran
Price Range: $167 - $346 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Kupu Kupu Jimbaran & Bamboo Spa by L'Occitane 5*
Number of rooms: 31
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Also Known As:
Kupu Kupu Jimbaran Hotel Jimbaran
Kupu Kupu Jimbaran & Bamboo Spa By L'Occitane Bali
Hotel Style:
#9 Romantic Hotel in Jimbaran
#9 Spa Hotel in Jimbaran
#11 Luxury Hotel in Jimbaran
#12 Family Hotel in Jimbaran
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Questions & Answers

Here's what travellers have asked, with answers from Kupu Kupu Jimbaran & Bamboo Spa by L'Occitane staff and other travellers.
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Questions? Get answers from Kupu Kupu Jimbaran & Bamboo Spa by L'Occitane staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Duplex rooms are on the roof with the pool only a few steps from your door.”
 of 5 bubbles catherinemL4037LV, 24 Mar 2017 | Read review
“Roof top 2 level suites are quiet with pool just in front.”
 of 5 bubbles normandc695, 15 Mar 2017 | Read review
“pool side rooms are nice but could be looked into by other pool users”
 of 5 bubbles conorm442, 28 Feb 2017 | Read review
“Well, the rooms near the rooftop pool are perfect for me.”
 of 5 bubbles 527172037, 26 Dec 2016 | Read review
“for person who prefers green.... and tranquility, I suggest to choose the garden view room.”
 of 5 bubbles MaharaniPutri, 14 Nov 2016 | Read review
5 of 5