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BEST WESTERN Resort Kuta

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492 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Resort Kuta
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Showing 376: English reviews
Singapore
Reviewed 14 August 2012

We book 4 deluxe rooms with pool view, stay there for 3 nights overall I will say this is an average hotel. Check in and check out is fast, welcome drink provided. We love the breakfast and free Wifi. Delux Bedroom – room size is spacious, beds are clean and comfortable but not the pillow. 2 out of 4 room...

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Helpful?
Thank Liawht
tommyBWRK, General Manager at BEST WESTERN Resort Kuta, responded to this review

Dear Valuable Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope...

Perth, Australia
Reviewed 13 August 2012

We stayed here in May 2011 with our kids aged 2.5yrs and 4yrs. We had a nice room on the 2nd floor overlooking the pool. Rooms were clean and the beds were comfortable. The elevators were fantastic, they made it very easy to get to and from our room with a pram. Breakfast was good. The pool was great and...

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Helpful?
Thank KellyNMatty
tommyBWRK, General Manager at BEST WESTERN Resort Kuta, responded to this review

Dear valuable guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope...

Reviewed 26 July 2012 via mobile

We booked our last night in Bali here online approx 12 hours prior to our check-in. Having stayed with friends in a villa in Seminyak prior, our standards were probably a little high from the get go. The room was neat and clean, and opened onto a private porch poolside which was cool. The main reason we booked the room...

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Helpful?
1Thank Shainakshaina
tommyBWRK, General Manager at BEST WESTERN Resort Kuta, responded to this review

Dear Customer, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you...

Bangkok, Thailand
Reviewed 22 July 2012

Arrived and paid extra to get upgraded to deluxe room with pool view. Staff were very helpful taking time to explain tours and costs and help with any problem. Doors to balcony would not lock and safe was locked this was fixed straight away - i mean within minutes. The bed was big and very comfortable - got a great...

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Helpful?
Thank Bkkmegabob
tommyBWRK, General Manager at BEST WESTERN Resort Kuta, responded to this review

Dear Customer, Thank you for your comment regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will...

Pasadena
Reviewed 15 July 2012

Different people choose a hotel for different reasons, but we chose this based primarily on ONE criterion --- we needed WiFi, and this hotel promised free WiFi. Unfortunately what it delivered was so pathetic as to be useless. The primary problem was that, like so many hotels, they have put together their own crappy authentication scheme which requires that you...

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Helpful?
2Thank Maynard H
tommyBWRK, General Manager at BEST WESTERN Resort Kuta, responded to this review

Dear Value Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests...

Aylesbury, United Kingdom
Reviewed 14 July 2012

Having Just returned from a 10 day stay in this hotel. Lets get the negatives out of the way first. our only 2 issues durng our stay , which were very small compared to the enjoyment of staying there, the air conditioning wasn't cold enough and the mini bar was warm, regarding the mini bar i think the Hotel is...

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Helpful?
Thank Martin109
tommyBWRK, General Manager at BEST WESTERN Resort Kuta, responded to this review

Dear Valuable Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope...

Hobart, Australia
Reviewed 14 July 2012

stayed here for a couple days, with my fiance. the pool - was alright but certainly not a 'resort' feeling. by midafternoon the hotel itself shades the pool so it's actually quite cold. they also ran out of beach towels, even though it wasn't busy at all and gave us bath towels. not a big deal, but does dampen it...

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Helpful?
1Thank Rachel S
tommyBWRK, General Manager at BEST WESTERN Resort Kuta, responded to this review

Dear Value Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope...

San Francisco, California
Reviewed 13 July 2012

Booked a superior room and were impressed with the size and decor of the room. Nice bathroom with soaking tub. Hotel pool is great and has a swim up bar. Restaurant next to the pool where breakfast buffet it served. Excellent selection of traditional american breakfast as well as asian specialties and plenty of fruit. Staff friendly and attentive. take...

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Helpful?
Thank Amelia080
tommyBWRK, General Manager at BEST WESTERN Resort Kuta, responded to this review

Dear Value Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope...

Perth, Western Australia, Australia
Reviewed 10 July 2012

First night was a nightmare, We were up graded to deluxe room but i had already bokked a deluxe room with balocony, was informed our balcony room would not be ready untill the next day. OK so luggage taken up to room which is adequately furnished, but the floor has missing tiles and the room safe will not open, we...

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Helpful?
2Thank Talia T
tommyBWRK, General Manager at BEST WESTERN Resort Kuta, responded to this review

Dear Value Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests...

Perth, Australia
Reviewed 9 July 2012

We stayed here in october 2010. Price was good but location was bad. Right in the backstreets which made it impossible to walk anywhere at night or at all with the narrow roads. Always calling a taxi. Though hotel did have a free shuttle service to central kuta at set times. Room was average. Pool very spacious. Waited a very...

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Helpful?
Thank cb1989
tommyBWRK, General Manager at BEST WESTERN Resort Kuta, responded to this review

Dear Value Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Spa
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Concierge
  • Multilingual Staff

Additional Information about BEST WESTERN Resort Kuta

Address: Jl.Kubu Anyar Street, No 118 | Banjar Anyar, Kuta 80361, Indonesia
Region: Indonesia > Bali > Kuta
Price Range: $37 - $82 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — BEST WESTERN Resort Kuta 3.5*
Number of rooms: 111
Reservation Options:
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Also Known As:
Best Western Resort Kuta Hotel Kuta
BEST WESTERN Resort Kuta Bali
Hotel Style:
#64 Spa Hotel in Kuta
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Resort Kuta staff and other travellers.
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Questions? Get answers from BEST WESTERN Resort Kuta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The superior rooms are tucked away and not the best value”
 of 5 bubbles Bali271, 19 Oct 2016 | Read review
“Book a room with a pool view, they are further from the road.”
  • Garden View Room (Deluxe)2
  • Garden View Room (Deluxe)
 of 5 bubbles truthtelleruk, 1 Oct 2016 | Read review
“Room above the swimming pool.”
 of 5 bubbles ronenwoutd, 28 Aug 2016 | Read review
“Pool was good. Breakfast included continental and Indonesian options. Poolside room would have been good except for above incident.”
 of 5 bubbles 536CatherineB536, 3 Aug 2016 | Read review
“Pool side rooms are offering better view”
  • Room view
 of 5 bubbles 831hareeshm, 15 Jun 2016 | Read review
5 of 5
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