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Grand Hardys Hotel and Spa Kuta

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Grand Hardys Hotel and Spa Kuta
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434 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Hardys Hotel and Spa Kuta
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Showing 335: English reviews
Level Contributor
39 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 September 2016 via mobile

This hotel has very friendly staff who go above and beyond to help you! When we arrived they upgraded us without us asking which was very nice and the breakfast is lovely. Bed in superior room is huge and comfy. Clean, reasonable price, recommend.

Helpful?
Thank AmyShirley
wigama2015, Manager at Grand Hardys Hotel and Spa Kuta, responded to this review

Dear Value Guests, Thank you for your recent stay with us and your positive reviews through Tripadvisor is much appreciated. We have shared your feedback to all of our team and trust this will encourage our team to better and better in term with facilities & services delivery for our guests. Again, thank you for your support and we look... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 September 2016 via mobile

Really nice hotel surprisingly on the front main strip. Air conditioned and clean. Free breakfast provided with more variety than expected. In the heart of kuta square. The swimming pool on the roof is a lovely treat on the hot days. Definitely would stay here again.

Helpful?
Thank Mark R
wigama2015, Manager at Grand Hardys Hotel and Spa Kuta, responded to this review

Dear Value Guests, Thank you for your recent stay with us and your positive reviews through Trip Advisor is much appreciated. Your positive reviews would certainly encouraging us to maintain our standard of service & facilities as always. Again we thank you for your great support and we look forward to welcoming you back in near future. Regards, Ketut Wigama... More 

Leeds, United Kingdom
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 31 August 2016

I stayed here for a couple of nights and got a very reasonable room rate which included dinner and an executive room. The hotel is very well situated, only a few minutes walk to the centre of Kuta and the beach. The room itself was great- spacious, clean and a large bed which had been decorated with petals for our... More 

Helpful?
Thank laurabow
wigama2015, Manager at Grand Hardys Hotel and Spa Kuta, responded to this review

Dear Value guests, Thank you for your recent stay with us and your reviews through Trip Advisor is valid and much appreciated. We have shared your reviews to all of our team and this certainly will encourage them to always do our best in maintaining our standard service & facilities to all of our loyal guest. Once again thank you... More 

Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 August 2016 via mobile

This hotel is really clean, the rooms are spacious and the staff is friendly. I recommend this place. The breakfast is also amazing and it is an all you can eat buffet. I ate a pizza in the evening and it was really good too. The bathroom was great and the water was hot, however it could have been hotter.... More 

Helpful?
Thank Geoffrey H
wigama2015, Manager at Grand Hardys Hotel and Spa Kuta, responded to this review

Dear Value guests, Please accept our sincere thanks for your recent stay with us and your very positive reviews through Tripadvisor. We have shared such compliment to all of our team as it encourage us to do our best to fulfill our guest request. We do hope, we will have the same opportunity to serve you back in our hotel... More 

Level Contributor
39 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 23 August 2016 via mobile

Staff lovely, hotel has had some sprucing but bathrooms are dreadful. Service slightly lacking, food ok but not great. Pool fantastic and clean, close to shops and food, overall a great location. Great Chinese restaurant Happy Chappy around the corner.

Helpful?
Thank Jenni H
wigama2015, Manager at Grand Hardys Hotel and Spa Kuta, responded to this review

Dear Value guests, Thank you for your recent stay with us and your review is much appreciated. We have taken serious concern about your feedback of lack of service as the improvement is on daily basis. We do hope you still allow us to serve you back in future, so you could see the positive changes in service delivery from... More 

Bedfordshire, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 August 2016 via mobile

My sister and I stayed here for 3 nights upon arriving to Bali. The reception staff were very welcoming and attentive upon arrival. The room was clean and large (albeit not a fantastic view from the room but the rooftop pool completely compensated this!) Air conditioning was great. On a few occasions we left money out in our room and... More 

Helpful?
Thank dyc176
wigama2015, Manager at Grand Hardys Hotel and Spa Kuta, responded to this review

Dear Value guests, Thank you for your recent stay with us and also for your positive reviews through Trip Advisor. We have shared your positive reviews to all of our team which will encouraging all of us to always do our best to make our guest happy. Once again thank you for this and we look forward to welcoming you... More 

London, United Kingdom
Level Contributor
41 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 15 August 2016 via mobile

Bit of a disappointment really,upon arriving the room we were given stunk of damp we asked for a different one and again smelt of damp we asked for another one and again smelt of damp AND cigarettes,this time the receptionist actually agreed that it smelt,we were coming to the end of our patience and finally were given a room that... More 

Helpful?
Thank niamhalexander
wigama2015, Manager at Grand Hardys Hotel and Spa Kuta, responded to this review

Dear Value guests, Thank you for your recent stay with us and on this opportunities please accept our sincerest apologies for all of the inconveniences which you experienced during your stay with us. Basically we are in process to maintaining and upgrading our hotel & facilities including to fix damp room issues. This upgrading process is part of our re-branding... More 

Jakarta, Indonesia
Level Contributor
24 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 10 August 2016

old hotel that underwent a name change hotel Guests hard to see the reviews and photos on google , poor hygienic and maintenance of swimming pools that are less rigorous , there are mosquitoes in the room making sleeping a little less comfortable , but the hotel has an affordable price and a strategic place

Helpful?
Thank Yanu88
wigama2015, Manager at Grand Hardys Hotel and Spa Kuta, responded to this review

Dear Value guests, Thank you for your recent stay with us and your reviews on Trip Advisor is much appreciated. We have noted about your concern and please accept our sincere apology caused of defects you had experienced during your stay with us. We would like to inform you about our pool that basically we have regular pool maintenance to... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 7 August 2016 via mobile

When we checked in our room Smelled really bad, a damp musty smell. The sheets were damp and filthy. Eventually we were changed to a suite where we were visited by a CAT in the air vent and Ceiling of the room. Staff and pool are nice, but I wont return.

Helpful?
1 Thank doyleannemarie
wigama2015, Manager at Grand Hardys Hotel and Spa Kuta, responded to this review

Dear Value Guest, Thank you for your recent stay with us and your reviews through Trip Advisor is truly appreciated. We have taken very serious concern regarding your feedback and in the meantime we actually doing minor maintenance to fix mentioned defects. We really hope this will be finalized soon. We do hope you will allow us to serve you... More 

Singapore, Singapore
Level Contributor
71 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 6 August 2016

Location of this hotel is right smack in the centre of Kuta. It is a short walk to the beach front and many restaurants, as well as shops. The staff in the hotel are friendly and helpful. We stayed in a suite as a family, which actually saw the sofas moved out of the living room area and replaced with... More 

Helpful?
Thank MWYChan
wigama2015, Manager at Grand Hardys Hotel and Spa Kuta, responded to this review

Dear Value guests, Thank you for your recent stay with us and your reviews through Trip Advisor is much appreciated. Your feedback regarding some improvement with hotel facilities is well noted and basically we are in process to upgrading our facilities for guest convenience. Once again we thank you for your support and we look forward to welcoming you back... More 

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Free Parking
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Free Parking
  • Airport Transportation
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Royal Singosari Kuta (Formerly Grand Hardys Hotels & Spa Kuta)is a new minimalist hotel, nestled conveniently at the central of Kuta. The premier choice in Kuta for family holiday, group of friends, honeymoon couple and business traveler. Features 101 rooms inclusive Superior rooms, Deluxe rooms and Suite rooms set in a story building comprised with single and double room configuration. Offer its guests all the comfort of modern hotel and a stay in convenient accommodation served by genuinely charming and professionally trained Balinese staff. Providing a tropical getaway, Grand Hardys Hotels & Spa Kuta is just minutes away from Bali Ngurah Rai International Airport, 200 meters from beautiful Kuta Beach, the famous Discovery shopping center, restaurant, bar, waterboom park, and popular Kuta Square. An idyllic hideaway for those wishing to explore Bali while keeping Kuta beach and Kuta's best shopping mall within walking distance. Aside from free Wi-Fi, it also has an outdoor pool, Balinese massage and free parking.The modern rooms include a flat-screen TV, minibar and a personal safe. Private bathrooms come with a bathtub. Day trips and car rentals can be arranged at the tour desk. The resort also provides laundry services and a 24-hour front desk.The Star Cafe is perfect for catching up with friends for canapes, meals & drinks, meetings or simply spending time relaxing out of the heat. Guests can enjoy watching live sport or enjoying great music. Our menu includes favorites such as steak, seafood, salads, ribs, authentic pizza, pasta and much more. ... more   less 

Additional Information about Grand Hardys Hotel and Spa Kuta

Address: Jl. Singosari 18 | Jl. Singosari no. 60, Kuta 80361, Indonesia (Formerly Royal Eighteen Resort and Spa)
Region: Indonesia > Bali > Kuta
Price Range: $39 - $103 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Hardys Hotel and Spa Kuta 3.5*
Number of rooms: 101
Reservation Options:
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Also Known As:
Grand Hardys Hotel And Spa Kuta Bali
Hotel Style:
#36 Romantic Hotel in Kuta
#36 Family Hotel in Kuta
#55 Spa Hotel in Kuta
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hardys Hotel and Spa Kuta staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“satay buffet night”
 of 5 bubbles judithp91, 28 Oct 2016 | Read review
“Road side rooms”
 of 5 bubbles , 18 Oct 2016 | Read review
“not all rooms have a window. Choose a higher floor.”
 of 5 bubbles M9057DNrogerr, 9 Oct 2016 | Read review
“As the hotel is a 5 story building there are no balcony's”
 of 5 bubbles jamespF8996EU, 11 Sep 2016 | Read review
“Executive room is very spacious”
 of 5 bubbles laurabow, 31 Aug 2016 | Read review
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