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Royal Singosari Kuta

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Royal Singosari Kuta
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454 Reviews from our TripAdvisor Community

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Showing 353: English reviews
Perugia, Italy
Reviewed 5 July 2016

The hotel is located in a very central position, near the beginning of Legian street, the center of nightlife, even being in a quiet area, so you can sleep without night sounds from the street. The staff is really kind and the breakfast buffet is good. The rooms are clean but some detail reveal the need of maintenaince. Like old...

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Helpful?
Thank sojola
wigama2015, Manager at Royal Singosari Kuta, responded to this review

Dear Value guests, Thank you for your recent stay with us and your reviews through Trip Advisor. We have shared your positive comments to all our team as such comments will certainly encourage our team to improve our service delivery to be better and better. We have also taken note regarding the maintenance which is in our agenda to keep...

Melbourne, Australia
Reviewed 4 July 2016

Grand Hardy’s definitely did not give me the “wow” factor. It was very standard – you get what you pay for I guess. We were only staying there for a couple nights before heading to another part in Bali. So, it was good for the location and to know our surroundings for when we got back to Seminyak/Legian. The sheets...

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Helpful?
Thank SaraJones1992
wigama2015, General Manager at Royal Singosari Kuta, responded to this review

Dear Value guests, Thank you for your recent stay and constructive feedback through Trip Advisor. We have also put our concern regarding our linen condition and in the meantime we are still in process for replacement for our guest convenience for sure. Despite of this situation, we do hope you could give us opportunity to serve you back in future....

Melbourne, Australia
Reviewed 23 June 2016 via mobile

Good value for money, nice and clean. Lovely breakfast and great staff. Hotel provided free pick up from the airport which is helpful. It also has a nice rooftop pool. Very close to Kuta Square and lots of places to eat. Would stay there again.

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Helpful?
Thank Helenz967
wigama2015, Manager at Royal Singosari Kuta, responded to this review

Dear Value Guest, Thank you very much for your time to write a review through Trip advisor. We have shared your positive comment to all of our team which certainly this encourage us to deliver our service to our guest better & better. Thank you and we look forward to welcome you back in near future. Regards, Ketut Wigama Hotel...

Reviewed 7 June 2016

Amazing roof pool with great views. Perfect position closed to the city center and to the beach. great offer of in-house restaurant with eveng events. Cleanliness in the bathroom needs to be improved.

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Helpful?
Thank Milan K
wigama2015, Manager at Royal Singosari Kuta, responded to this review

Dear Value Guests, Please accept our sincerest thanks for your recent stay with us as well as with your reviews through Trip Advisor. Your comment regarding bathroom cleanliness is much appreciated and certainly we will take this seriously for our improvement in future. We do hope you still allow us to serve you back and we look forward to welcoming...

Bengaluru, India
Reviewed 6 June 2016

Stayed here when it was called Royal Eighteen. Perfect location for shopaholics! One of the best roof top pools. The rooms are also very neat. Service is good too. Enjoyed the stay of four nights. During a currency exchange in a nearby shop, a good amount was stolen by the shop owner himself! Then the security of thee hotel help...

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Helpful?
2Thank VishwasCR
wigama2015, Manager at Royal Singosari Kuta, responded to this review

Dear Value guests, Thank you again for your recent stay with us and we have shared your experienced stay to our team and certainly this will always encourage them to maintain high standard of service for our value guest. Please also accept our sincere apology for the situation you have experienced regarding stolen incident. Despite of this situation, please allow...

Cairns, Australia
Reviewed 31 May 2016

We recently stayed for 4 nights in a deluxe room. The hotel is an older hotel, and apparently will be undergoing renovations soon, but I could not fault it at all for the price we paid. The bed is comfortable. The rooms are clean. Bathroom is a good size.The pool area is nice. Staff are very helpful and friendly. The...

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Helpful?
Thank Fiona H
wigama2015, Manager at Royal Singosari Kuta, responded to this review

Dear Value Guest, Please accept our sincerest thanks for your recent stay with us as well as with your time to write positive reviews through Trip Advisor. Your reviews will certainly encourage us to maintain our standard of service as always. Once again, thank you for your attention and we look forward to welcome you back in near future. Regards,...

Reviewed 29 May 2016 via mobile

Location is super central. Great! But it seems as though this hotel is suffering a bit of an identity crisis. I can't tell if the building used to be beautiful and is making a half-hearted attempt at renewing this image, or if it could be very nice with some more elbow grease. Superficially And online the hotel looks quite nice...

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1Thank Drliza11
Sydney, Australia
Reviewed 25 May 2016 via mobile

This hotel was the Royal Eighteen Resort and Spa and has now been taken over by the Hardy's Group - no work has been done - the mortar around the bath/shower is nearly non existent - toilet in room is not flushing properly - table in dining room had veneer around which caught on my dress ripping a hole in...

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Helpful?
Thank ILUBali
wigama2015, Manager at Royal Singosari Kuta, responded to this review

Dear Value guests, Thank you very much for staying with us as well as with your constructive feedback through Trip Advisor. Please do apologies for the inconvenience experience during your stay; (1). For toilet flushing (room218) is indeed working properly after having checked by our handyman. (2). For restaurant table - apparently this is the 1st time we got complaint...

Reviewed 20 May 2016 via mobile

I stayed in this a hotel serveral times when it was royal eighteen suites. When it was royal eighteen suites it was a great hotel. Now its the worst i think there is. Fungus in the room and badroom. Toilet wad leaking water smelled really nasty. No hot water. When I said something about it the guy said that it...

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Helpful?
1Thank Reshma P
wigama2015, Manager at Royal Singosari Kuta, responded to this review

Dear Value guest, Please accept our sincerest thanks for considering our hotel a part of accommodation during your recent stay in Kuta, Bali. We would also like to expressed our humble apology for inconvenience because of some problems occur during your stay. Maintenance had been done by our maintenance team and for TV reception basically this is problem came from...

Fremantle, Australia
Reviewed 20 May 2016 via mobile

We stayed here one night on our way elsewhere in Bali. The rooms were great considering the price. Comfy bed and sizeable bathroom. Brekky was great in the morning, standard Bali brekky. The only negative I have is that the reception desk is small and you can be waiting quite a while to be seen to.

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Helpful?
Thank Nikarse
wigama2015, Manager at Royal Singosari Kuta, responded to this review

Dear Value guest, Please accept our sincere thanks to consider our hotel as part of your accommodation choice during your recent stay in Kuta, Bali. Your feedback through Trip advisor regarding our reception desk is small is very valid and basically this become our top concern as future planning of redesign project. We do hope this redesign of reception project...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Spa
  • Pool
  • Breakfast included
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Royal Singosari Kuta (Formerly Grand Hardys Hotels & Spa Kuta)is a new minimalist hotel, nestled conveniently at the central of Kuta. The premier choice in Kuta for family holiday, group of friends, honeymoon couple and business traveler. Features 101 rooms inclusive Superior rooms, Deluxe rooms and Suite rooms set in a story building comprised with single and double room configuration. Offer its guests all the comfort of modern hotel and a stay in convenient accommodation served by genuinely charming and professionally trained Balinese staff. Providing a tropical getaway, Grand Hardys Hotels & Spa Kuta is just minutes away from Bali Ngurah Rai International Airport, 200 meters from beautiful Kuta Beach, the famous Discovery shopping center, restaurant, bar, waterboom park, and popular Kuta Square. An idyllic hideaway for those wishing to explore Bali while keeping Kuta beach and Kuta's best shopping mall within walking distance. Aside from free Wi-Fi, it also has an outdoor pool, Balinese massage and free parking.The modern rooms include a flat-screen TV, minibar and a personal safe. Private bathrooms come with a bathtub. Day trips and car rentals can be arranged at the tour desk. The resort also provides laundry services and a 24-hour front desk.The Star Cafe is perfect for catching up with friends for canapes, meals & drinks, meetings or simply spending time relaxing out of the heat. Guests can enjoy watching live sport or enjoying great music. Our menu includes favorites such as steak, seafood, salads, ribs, authentic pizza, pasta and much more. ... more   less 

Additional Information about Royal Singosari Kuta

Address: Jl. Singosari 18 | Jl. Singosari no. 60, Kuta 80361, Indonesia (Formerly Grand Hardys Hotel and Spa Kuta)
Region: Indonesia > Bali > Kuta
Price Range: $32 - $108 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Royal Singosari Kuta 3.5*
Number of rooms: 101
Reservation Options:
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Also Known As:
Royal Singosari Kuta Bali
Hotel Style:
#41 Family Hotel in Kuta
#42 Romantic Hotel in Kuta
#58 Spa Hotel in Kuta
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Questions & Answers

Here's what travellers have asked, with answers from Royal Singosari Kuta staff and other travellers.
24 questions
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Questions? Get answers from Royal Singosari Kuta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not go for the seemingly room with a small balcony and tea table and chairs... Pic looks great but room is small and balcony faces wall.”
marriel2017, 10 Apr 2017 | Read review
“Keep in mind that ground floor rooms are near the b`fast area, it can get a little loud from 6am”
MariaZ197, 5 Apr 2017 | Read review
“Dnt dsrgrd d std rums on d grnd flr.de hve smll bkyrd 2 sit out drnks n smks. Brkfst lounge& ext wr prty esly accessible& twasnt tht noisy”
lanuk, 14 Feb 2017 | Read review
“Pool is under repair. Very little traffic noise”
R3428FFjohno, 29 Jan 2017 | Read review
“satay buffet night”
judithp91, 28 Oct 2016 | Read review
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