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Grand Inna Kuta

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Grand Inna Kuta
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1,972 Reviews from our TripAdvisor Community

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Showing 1,716: English reviews
Reviewed yesterday NEWvia mobile

Was clean with very friendly staff. Would recommend upgrading to a deluxe room as the others are smelly and old. The only downfall is our aircon didn't work properly and requested it be fixed 4 times for it to only work for 1/2 a day and no hot water. If your not up for a long walk to your room...

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Helpful?
Thank Natty81pro
Bandar Seri Begawan, Brunei Darussalam
Reviewed 4 days ago NEW

I'll jump straight to the cons cause there are more pros than cons. 1. Be prepared to pay more than the price stated by Agoda because the tax and extra bed can really pile up. 2. The "Balinese" room is very vintage but its an aged room, bed and furniture, so best upgrade a little bit more, if you can,...

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Helpful?
Thank Azim K
grandinnakuta b, Social Media Officer at Grand Inna Kuta, responded to this review

Dear Azim K, Thank you for your detailed review in which we believe could help the forum readers here. We were pleased to note that you enjoyed your stay with all what Kuta has to offer within walking distance and thank you for your kind comments regarding the Deluxe room, the pools especially Kelapa Pool in Beach Wing. We are...

Reviewed 5 days ago NEW

I travelled here March 2016 with my partner and 5 other couples. It is a great location in Kuta and everything is in walking distance. There a lot of nice restaurants that are located close to the hotel and loads of market shopping. The beach is at the back of the hotel and you have a beautiful view from the...

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Helpful?
Thank Ashley C
grandinnakuta b, Social Media Officer at Grand Inna Kuta, responded to this review

Dear Ashley C Thank you for sending your review to this forum. We were pleased to note that you had an enjoyable stay with all what Kuta has to offer within walking distance and thank you for your kind remarks regarding the rooms, the hotel facilities, and the breakfast which you found convenient during stay. Should you plan your future...

Greater Perth, Australia
Reviewed 5 days ago NEW

Excellent location, pools, hotel very old, had problems with air conditioning and the fridge. Food not great. Staff friendly and helpful. Hotel badly in need of renovations. Not 4 star quality, but the location is so good. If booking, make sure you are in the new wing as the old section has no elevator.

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Helpful?
Thank Tutorhead
grandinnakuta b, General Manager at Grand Inna Kuta, responded to this review

Dear Tutorhead, Thank you for your review, as you rightly indicated the property consists of 2 sections being the original building or Bali Wing and the newly constructed Beach Wing which came in operations during 2013. Many of our guest prefer the Bali Wing due to the tradition styled building hence it has much to do with the eye of...

Reviewed 6 days ago NEWvia mobile

This is the second time we have stayed at The Grand Inna , and as always we were more than happy, the staff are fantastic always happy and eager to help. We stayed in the new section same as last time and very happy with the rooms, the king bed very comfy and we always had a great sleep, the...

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Helpful?
Thank Justyne K
grandinnakuta b, Social Media Officer at Grand Inna Kuta, responded to this review

Dear Justyne K Thank you for sending your review into this forum. It was a pleasure to welcome you again! We were thrilled to hear that you had another great stay with us despite the issue you had in the night which will be discussed with the team. Please contact us at info@grandinnakuta.com should you plan your future stay with...

Palmerston, Northern Territory, Australia
Reviewed 6 days ago NEWvia mobile

We stayed for 3 nights in early January in a Deluxe pool room. The room was lovely, couldn't fault it. It was on the ground floor and had a tiny patio with two chairs and a little table outside. Just metres beyond this was a quiet lagoon style pool with sun loungers around it. (We didn't use the other pools)....

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1Thank RoieJ
grandinnakuta b, Social Media Officer at Grand Inna Kuta, responded to this review

Dear RoieJ Thank you for taking the time to write on TripAdvisor related to your stay. We were pleased to read that you had an enjoyable stay with us and glad to know that you loved your Deluxe Pool Access in Beach Wing. Thank you for your kind remarks regarding the room itself and the unique hotel location that has...

Melton, Australia
Reviewed 1 week ago via mobile

This was my husband's and mine and other friends, first stay at this hotel, although we travel to Bali frequently. ( This was our 50th trip). We all found our stay here to be very pleasurable indeed. Our experience with every member of staff, from those at check-in, to garden staff, dining staff, security, absolutely everyone - was always terrific....

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Helpful?
Thank Julie B
grandinnakuta b, Social Media Officer at Grand Inna Kuta, responded to this review

Dear Julie B Thank you for taking the time to write on TripAdvisor related to your recent stay. We were pleased to note that you enjoyed your first stay at Grand Inna Kuta with all the facilities which please you during stay and thank you for your kind remarks regarding hotel unique location that has much to offer within walking...

London, United Kingdom
Reviewed 1 week ago via mobile

Superior Room was old and dingy and dirty. The rooms in the old block are in urgent need of renovation to bring it up to current 4 star hotel standards. Thankfully we changed to a Deluxe room in new building which were very nice. It's like two different hotels. Be careful when booking deals online. It's probably for the rooms...

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Helpful?
Thank jaffacake2
grandinnakuta b, Social Media Officer at Grand Inna Kuta, responded to this review

Dear jaffacake2 Thank you for sending your review to this forum. We appreciate the details in your comments related to our room types. For all forum readers, you can find all room types on our website under 'Rooms' tab completed with room description. We also have online chat featured on our website which you can use anytime when you need...

Riyadh, Saudi Arabia
Reviewed 1 week ago

I love everything about this hotel if I go back to Balli I will definitely stay in it again LOVE the location ❤️ I enjoy the see and all the shops around the hotel. The room was clean but little bit small no bigger room available at that time

Review collected in partnership with this hotel
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Thank so22sa
grandinnakuta b, Social Media Officer at Grand Inna Kuta, responded to this review

Dear so22sa Thank you for taking the time to write on TripAdvisor related to your stay. We were pleased to read that you enjoyed your stay with us and thank you for your kind comments regarding the location that is centrally located in the heart of Kuta! Please do not hesitate to contact us at info@grandinnakuta.com should you need assistance...

Reviewed 1 week ago

A group of 8 stayed at the resort for 4 nights, and it was a thoroughly enjoyable experience. There are three swimming pools, great access to the beach, great restaurants, and friendly staff. The resort itself is quite large, and it is located right on the main strip, so it was close to everything. The rooms were quite large, but...

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Helpful?
Thank Eriko S
grandinnakuta b, Social Media Officer at Grand Inna Kuta, responded to this review

Dear Eriko S Thank you for sending your review to this forum. We were pleased to read that you had an enjoyable stay with us and thank you for your kind comments regarding the location, the pools, and the GIK staff who are always there to assist you. We are planning to renovate the Superior rooms after getting the approval...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Best Value on the Kuta Beach Bali, one of only a few Beachfront hotel situated adjacent to the Kuta Art Markets and within easy walking distance of the shops, restaurants and attractions of Kuta Bali. With its typical hospitality, this 4 Stars hotel offers combination of Traditional and Modern atmosphere. ... more   less 

Additional Information about Grand Inna Kuta

Address: Jl. Pantai Kuta no. 1 | Br Pande Mas, Kuta 80361, Indonesia
Region: Indonesia > Bali > Kuta
Price Range: $107 - $210 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Inna Kuta 4*
Number of rooms: 322
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Agoda, Travelocity, Booking.com and TripOnline SA so you can book your Grand Inna Kuta reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Inna Kuta Bali
Hotel Style:
#14 On the Beach Hotel in Kuta
#16 Business Hotel in Kuta
#26 Luxury Hotel in Kuta
#27 Family Hotel in Kuta
#29 Spa Hotel in Kuta
#32 Romantic Hotel in Kuta
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Questions & Answers

Here's what travellers have asked, with answers from Grand Inna Kuta staff and other travellers.
87 questions
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Questions? Get answers from Grand Inna Kuta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“When booking beware there is a newer modern side and and older more traditional side.”
 of 5 bubbles ashleycS4807HL, 17 Jan 2017 | Read review
“See view deluxe rooms are best. Some pool access rooms are also available. if you want to spend much time in the pool this is best for you.”
 of 5 bubbles RoyDebashis, 10 Jan 2017 | Read review
“Ask for a room in the new building....”
 of 5 bubbles samui31, 9 Jan 2017 | Read review
“room in the old wing was nice”
  • view from our room
 of 5 bubbles monaHungary, 8 Jan 2017 | Read review
“Book the pool view rooms”
 of 5 bubbles tunawhiskas, 5 Jan 2017 | Read review
5 of 5
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