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4.0
#64 of 279 hotels in Kuta
Location
Cleanliness
Service
Value
A short 10 minutes’ drive from Ngurah Rai International Airport, Bali. Episode Kuta Bali is the ideal location of choice for both business and leisure travelers. Located in the central area of Simpang Dewa Ruci and connected to Mal Bali Galleria Shopping Mall, the hotel is only a 15 minutes’ drive to Kuta with its beautiful beaches, the fun-filled water-bom park and entertainment areas of Legian and Seminyak areas. The hotel is also within easy reach to a number of other attraction areas of Nusa Dua, Jimbaran, Sanur, Ubud and Tanah Lot. Episode Kuta Bali offers 186 rooms with modern and chic design offering high-speed WIFI Internet connectivity, all day dining restaurant, poolside bar, signature lap pool, gym, kid's corner, spa, internet corner and meeting rooms.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Modern
Trendy
Languages Spoken
English, Indonesian
Location
Jl. By Pass Ngurah Rai Simpang Dewa Ruci no. 99, Kuta 80362 Indonesia
Episode Kuta Bali
894 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
I live in Jakarta, but decided to stayed in this hotel for a week while i was remote working, and kids were in virtual schooling. The wifi was strong enough to support my back-to-back virtual meetings every day, and so were the kids during their online learnings. When my kid needed stationaries for his homework, I could easily walked to Bali Galleria Mall through connecting door to buy it. All the hotel staffs were friendly, customer oriented and fast responded to any queries. The most important was, the covid-19 protocol were applied properly around the hotel. When we wanted to go back to Jakarta, we needed to do a swab test, and there is a hospital just across the street. Everything is very convenient!
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Date of stay: January 2021
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rondan Sukarnadi, General Manager at Episode Kuta Bali
Responded 14 Feb 2021
DearMrs Kathelie Greetings from EPISODE Kuta Bali. We refer to your recent stay with us and very much appreciate your comments regarding your stay and experience. It is always a pleasure to receive positive feedback. Happy to hear that you enjoy our hotel facilities and also our strategies location. Glad to hear that you appreciate the warmth you felt from all the Team Members and that they were all very friendly, customer oriented and responded. I will definitely share your comments with our Team. I am sure that this feedback will serve as an encouragement to all of our Team Members as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to be of service to you again, in the not too distant future. Sincerely, Rondan,General Manager
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Stayed here over the weekend and still remember the first time I walk through the white aesthetic stairs and the luxury lobby style with gold and white accent. I like how smooth the check in process is and getting your refreshing welcome drink on arrival is something that you really need after took a full day trip. I stayed in a premier pool view which has a pool view from the balcony, I love how the room is pretty well organzied and complete with essential amenities. The staff is very attentive and helpful. Special thanks to Selly ( the restaurant team ) and chef Oka who recommended me to try the signature dish Fillet Ikan Bakar Jimbaran and The Au Nori Asam Padeh, those are the best signature dish that I ever tried and I definitely love it.
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Date of stay: March 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rondan Sukarnadi, General Manager at Episode Kuta Bali
Responded 23 Mar 2022
Dear Mr. Andre Greetings from EPISODE Kuta Bali We refer to your recent stay with us and very much appreciate your comments regarding your stay and experience. It is always a pleasure to receive positive feedback. I will definitely share your comments with our Team. I am sure that this feedback will serve as an encouragement to all of our Team Members as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to be of service to you again, in the not too distant future. Sincerely, Rondan , General Manager
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I have stayed in this hotel several times when the hotel name was Ibis Styles, then changed to D’Varee Diva and now it’s Episode Kita. For a budget hotel the facilities, location (attached to our favorite Mall: Bali Galeria!) really worth it! But I was hoping they could add more amenities such as: facial tissues/kleenex on the side desk, spare toilet paper, tv channel list, change the green tosca cushion on the sofa because it looks very old.
Love that they have Nickelodeon and Cartoon Network on the channels, give me some time to rest and relax while my kid enjoying watching cartoon 😀
What I love about the room is they have wide water sink table to put all my toiletteries and skin care, making tea and wash the plates, glass.
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Date of stay: November 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rondan Sukarnadi, General Manager at Episode Kuta Bali
Responded 12 Dec 2021
Dear Ms Gaby Greetings from EPISODE Kuta Bali. We refer to your recent stay with us and very much appreciate your comments regarding your stay and experience. It is always a pleasure to receive positive feedback. I will definitely share your comments with our Team. I am sure that this feedback will serve as an encouragement to all of our Team Members as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to be of service to you again, in the not too distant future. Sincerely, Rondan,General Manager
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This is by far the worst hotel I have ever stayed in. To start with the location, unless you intend to visit the mall everyday there is no restauranrs/warangs nearby. The room was small, the bathroom and toilet was stained and very outdated. I requested late check out and was quoted a price and kept asking the hotel on arrival and daily to confirm. After asking again on my last day they said no. I was left in an uncomfortable situation, left my bags in storage and asked if we could shower when collecting our bags. When we collected our bags and asked for towels, they could not provide us towels to showe at the pool. Lastly the restaurant breakfast was shocking, so little variety, just eggs and one type of sausage. They were short of milk, butter and even bread. We ended up eating breakfast outside the hotel
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Date of stay: December 2022Trip type: Travelled with family
Room Tip:Avoid this hotel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Front Office Manager EKB, Guest Services / Front Office at Episode Kuta Bali
Responded 25 Dec 2022
Dear LesterM671, Greetings from Episode Kuta Bali...... Thank you for taking the time to share your feedback. Firstly, we would apologize for everything that was not met your expectations. Let me just clarify a bit about your concerns. First, regarding the room. If you were traveling with 4 people we suggest you book a Family suite. It is a more comfortable and larger room than your current room. Second, regarding the late check-out charges. Yes, we charge all guests who require a late check-out after 13.00 pm. It is supposed to charge at 450k (50% of room charge ) until 18.00 however we give you below than supposed charge. It was 350k that we require you to pay for a late check out until 18.00 pm. Third, regarding the towels at the pool. We provide towels for those wishing to swim and shower at the pool. It is placed on the pool bar counter just beside the pool. The last one is regarding breakfast. It is on request if you need more choices for the Western selection on breakfast. Our Breakfast is mostly Indonesian Food however we also provide the western selection and could be on request to get more variants of western selection. Overall, we will do some evaluations and reviews regarding all the things that were not met the standard. And we thank you very much for your input. We hope we still have a chance to welcome you back to our hotel in the near future. Sincerely, Gede Suryawan Inc General Manager
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I live in Bali and I've passed this hotel many times before since it was first known as the Ibis Styles Kuta Circle and later D'Varee Diva Kuta, and this was my first time ever staying in this property. We arrived at around 11 in the night and found out that the hotel's front was being renovated. When I first saw this I thought the hotel was closed but the security said it was still open so we headed straight down to the basement to go up to the lobby since the main entrance was temporarily closed. Check in was quick as we arrived here at night and there was only one guy in the front desk. Staffs were friendly.
The room was nice and large, with a small kitchenette-like area right in front of the bathroom. The toilet and the shower stall is separated from each other (not in one room) which I personally not a fan of this layout, but it doesn't really matter since we only stayed for one night. Our room is facing the swimming pool, the balcony is a bit small but it's still okay for you to step out a bit to get some fresh air. Didn't see any cleanliness issues though, so I would say the room was clean.
The location is pretty good. In fact, the hotel is connected with Mal Bali Galeria through the back door which leads you out to the mall's parking garage.
An interesting thing that I noticed during my stay is that it seems that this property has changed name very recently. I found several stuffs that bear the old names of the hotel in my room, such as the teacups that has the Ibis Styles name on the bottom and the room key cover which bears the D'Varee Diva name.
Overall this is a very nice hotel and I recommend it.
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Date of stay: October 2020
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rondan Sukarnadi, General Manager at Episode Kuta Bali
Responded 10 Nov 2020
Dear Guest ' Greetings from EPISODE Kuta Bali We refer to your recent stay with us and very much appreciate your comments regarding your stay and experience. It is always a pleasure to receive positive feedback. Good to hear that you appreciate the warmth you felt from all the Team Members and that they were all very friendly. I will definitely share your comments with our Team. I am sure that this feedback will serve as an encouragement to all of our Team Members as we strive to continuously improve the quality of our services. I have not your feedback regarding several stuffs that bear the old names of the hotel in room. Please be rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence Thank you again for sharing your experience, and we look forward to be of service to you again, in the not too distant future. Sincerely, Rondan,General Manager
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This is not my first time stay here but this is my first time i think i need to write a review. Everytime i check in i always meet very humble reception, give me a welcome drink and please me and my son to sit down waiting for check in time. But today i meet Diah, very rude reception, she is not offer me a sit or welcome drink, she even no smile and no greeting when i come until i give my ID. She play a bad gesture to the costumer And i feel not comfortable so im going to the mall first. I come 1.30 pm and i know check in at 2 pm i can wait, but until 2.30 pm she is not give me room and my cranky baby hot in lobby. If I'm not go to her desk i think she forget me. I'm asking why she is very rude but she deny it and never say sorry and not looking to my face when i complain for her bad service. I know this is a new management hotel with good pool, good room, good location but please improve your staff quality in front office. Coz now I'm in the mood to continue my very short vacation because of her. Thank you
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rondan S, General Manager at Episode Kuta Bali
Responded 19 Jan 2020
Dear Mr/s Putu Greetings from D Varee Diva Kuta Bali. We refer to your recent stay with us and thank you for taking the time to tell us about your stay and experience. I am sorry that the overall experience did not meet your expectations; please accept my sincere apologies for that. I have noted of your feedback regarding the our staff at reception. At D Varee Diva Kuta Bali, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Please be rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us another opportunity to better serve you in the near future. Sincerely, Rondan, General Manager
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The hotel is good. Fortunately there were some rooms being remodeled when I stayed there, so by the sound of renovating, everyday I woke up by 9am, just like what I do on work days. The staff were also nice that they said sorry to me, but could not give any help. Sincerely, this hotel is really good. If you are looking for a place that keeps you live in a regular and healthy way, even if you are in Bali, yes, this hotel is a good choice. When you see this comment, maybe the construction has been done, however, you can still book it, and I won’t.
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Date of stay: January 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rondan S, General Manager at Episode Kuta Bali
Responded 28 Jan 2020
Dear Mr.Yan Greetings from D Varee Diva Kuta Bali. We refer to your recent stay with us and very much appreciate your comments regarding your stay and experience. It is always a pleasure to receive positive feedback. I will definitely share your comments with our Team. I am sure that this feedback will serve as an encouragement to all of our Team Members as we strive to continuously improve the quality of our services. I also have noted your feedback regarding project renovation, please accept my sincere apologies for that. Thank you again for sharing your experience, and we look forward to be of service to you again, in the not too distant future. Sincerely, Rondan,General Manager
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Worst hotel ever. Never in my life have I stayed in a "Jr. Suite" with NO WINDOWS! Only 1 star due to the location. Close to the shopping mall. Hotel room really not up to standard. 1. lack of places to hang stuff, no hooks for towels , jacket, clothes etc. 2. Nothing in the room but shampoo, bath gel and toilet paper. No toothbrushes, no tissue, no handsoap. And this is a Jr. Suite. 3. Don't even have a shelf to put toiletries in the shower. Got to leave them outside the toilet. 4. Zero drawers, 1 wardrobe with 2 hangers and 2 bathrobes one small cupboard under the TV. A few shelves which doesn't help solve the issue of clutter and keeping your stuff out of sight for house keeping. 5. Fridge, kinda useless. (I.e. if you have medicine to store, it's not going to do the job) 6. Air conditioning doesn't reach the living room area. 7. Insufficient places to open your luggage. I had to use the sofa and the table above the fridge because I have 4 bags. 8. Breakfast is disappointing. Food not fresh. 9. Isn't a designated place to pick up and drop off. During peak periods, prepare to run in and out of the car since it is blocking 1 lane of a 2 lane road. Overall, they really didn't think of the guest when designing the room. Looks nice from the outside, but space is very inefficient, especially for long term stays. If u plan to stay for a couple of nights, and live out of the suitcase then it will work. But if you want a longer stay, and want to unpack and call this home, please go somewhere else.
Ps. I booked from trip.com and it was stated the room had windows.
TL DR. Only for the location. But personally. I won't be staying here in my future trips to Bali.
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Date of stay: June 2022Trip type: Travelled as a couple
Room Tip:Avoid the Jr. Suite. Better yet pick another hotel that actually bothers to consider what a guest...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Front Office Manager EKB, Guest Services / Front Office at Episode Kuta Bali
Responded 14 Jul 2022
Dear Mr. Andy Chiang, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We do apologize if it overall facilities has not met your expectations. Of course, we will use this concerns for our materials to do some evaluations especially in term of room designs. We appreciate and thank you for your comments and detail concerns related to our room. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Gede Suryawan Inc General Manager
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They uphold the covid-19 standards pretty well. The clean sheet, comfy room and friendly staffs makes the experience that much greater. A direct access to one of the biggest mall in Bali also made it more convennient
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Date of stay: May 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rondan Sukarnadi, General Manager at Episode Kuta Bali
Responded 3 May 2021
Dear Mr.Biprima Greetings from EPISODE Kuta Bali. We refer to your recent stay with us and very much appreciate your comments regarding your stay and experience. It is always a pleasure to receive positive feedback. I will definitely share your comments with our Team. I am sure that this feedback will serve as an encouragement to all of our Team Members as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to be of service to you again, in the not too distant future. Sincerely, Rondan,General Manager
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Staying at this hotel is very comfortable and pleasant, the atmosphere and music add a pleasant impression. Standard price with exceptional service. I hope I can return to this place as soon as possible. Thanks to all the staff.
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Front Office Manager EKB, Guest Services / Front Office at Episode Kuta Bali
Responded 19 Aug 2022
Dear Achy_abie06, Thank you for the positive feedback. We're glad that you enjoyed your stay at Episode Kuta Bali. We hope to welcome you back at our hotel very soon. Regards, Gede Suryawan Inc General Manager
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On behalf D Varee Diva Kuta Bali, Thank you so much for taking the time to share with us your experience at D Varee Diva Kuta Bali, especially the non-availability of eggs. Please accept our sincere apologies for that. We have investigated further and it is a situation that should not have happened. The Department Head concerned & his Team Members have been spoken to. Thanks to your feedback, we now have in place the corrective training for handling such a situation. Happy to note your mention of us as a ‘good hotel’. We certainly hope that this incident will not mars the image you have of us and we look forward to having you back again. Regards
There are more places to choose from in the Kuta area.
PRICE RANGE
S$44 - S$66 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaBaliKuta DistrictKuta
NUMBER OF ROOMS
186
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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