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About
4.5
#16 of 279 hotels in Kuta
Location
Cleanliness
Service
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Bali's Smart International Hotel Choice in Heart of Kuta Square Holiday Inn Express Bali Kuta Square is the smart hotel for savvy leisure and business travelers who are looking for the best location combined with the best value, offering a relaxed affordable and hassle free stay every time, located in the heart of Kuta, the entertainment and shopping hub of Bali. We are just a short 6 kilometers from Ngurah Rai, Bali International Airport and steps away from Kuta Square, a popular shopping area in the traditional village settlement of Kuta. The hotel is a convenient base for shopping and Bali exploring, we are just 300 meters away from Kuta Beach and within proximity to Beachwalk, Matahari Kuta Department Store and Waterbom. The hotel features 115 new and well-designed rooms with range of facilities including fitness room, self-service laundry room, vending machines, Internet stations and rooftop swimming pool where you can enjoy and relax. Start the day right with our Free Express Start Breakfast or Grab & Go option and stay connected with our Free Wi-Fi access throughout the hotel. Experience our quality bedding, have a restful night with a choice of soft and firm pillows and stay fresh with a power shower in our bathroom. Enjoy Bali, enjoy staying at Holiday Inn Express Bali Kuta Square, our warm and friendly team will ensure you have a great stay every time you visit us. The hotel is minutes away from Bali most exciting and major attractions, including the Kartika Plaza Street, Matahari Square, Lippo Plaza, Discovery Shopping, Waterbom, Legian,Ground Zero, Kuta Art Market, and Kuta Bex Shopping Mall.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Centrally Located
Family
Languages Spoken
English, Indonesian
Location
Jl. Ciung Wanara no. 17 Br Tegal, Kuta 80361 Indonesia
Hotel ZIA Bali – Kuta
928 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
This summary was created by AI, based on recent reviews.
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Hotel ZIA Bali – Kuta garners praise for its cleanliness and service, with many guests appreciating the tidy rooms and attentive staff. The hotel's location is a highlight, offering easy access to Kuta Beach and shopping areas, while the amenities such as the pool and varied breakfast options add to its appeal.
However, some travelers suggest in-room amenities could be improved, and others advise that linen and towels could benefit from an update. Despite mixed views on value, the property's atmosphere and convenience make it a popular choice for visitors to Kuta.
Location
Convenient
Atmosphere
Inviting
Rooms
Comfortable
Value
Budget-friendly
Cleanliness
Clean
Service
Helpful
Amenities
Satisfactory
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We came across Zia as we were staying in a nearby hotel that was not up to our standards. After a walk around the neighbourhood, we approached the staff at Zia to enquire about reserving a room, and find out a bit about the facilities. The staff were absolutely fantastic! Particularly Komang Trisna and his entire team. Komang walked us round the entire hotel, to show us the rooms, gym, pool facilities and talk us through what we get if we stayed with them.
Komang Trisna and his team were not only welcoming but also so accommodating when reserving rooms for our friends who were joining us at a later stage, but also holding rooms for us at the hotel in Kuta after we had visited Gili islands and also Ubud. Komang Trisna also arranged for our larger bags to be stored at the hotel whilst we visited the Gili Islands with smaller ruck sacks.
Zia was a home away from home and a great base for us to stay at and return to with no fuss at all.
The the price was an amazing value for what you get during your stay, the hospitality, and how wonderful everyone was at the hotel!
A very comfortably sized room, with a very comfortable bed, clean bathrooms, warm showers, pool and gym! And the icing on the cake the great staff! You couldn’t really ask for much more! We are very happy customers and would recommend for anyone to stay here!
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GeneralM203, General Manager at Hotel ZIA Bali – Kuta
Responded 16 Feb 2020
Dear Laila_RSul Warm greetings from ZIA Kuta Hotel. Thank you very much for your recent stay at our hotel. We are thrilled to read your positive comment on your experience and the detailed of the experience stay you mentioned in this comment. Thank you for considered our hotel as a home away from home as we do take a pride to serve all of our guest with sincere and treat them as family too. We were honored to have the opportunity to deliver the service that exceed your expectation. We are looking forward to welcoming you back to your home in Kuta and once again, thank you very much for your wonderful comment on your stay. Warm Regard Bonaventura Christiani General Manager
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The location is fantastic, 5 min walk to the beach, convenient stores, traditional market, and restaurants such as yoshi nova, KFC, Mcd, our local cuisines such as roast pig, and our favorite warung chef bbq ribs restaurant.
The room is quite spacious, surprisingly has a gym and rooftop pool. Pool seems clean. Gym equipment is a bit dated, some not working. Fridge not working but was replaced quite quickly when asked.
Room is clean, has a nice size window overlooking the city n garden. Location is safe to walk at night. Can improve on the shower water shower for constant pressure, as is, a little slow at times. Tv is not clear. Ac is good. The room and floor access security system is very good. Just tap the key card on lift's panel and it goes to the right floor, no need to touch any buttons. Simple, secure, n convenient.
Staff were fantastic. Courteous and well trained. The duty manager, Komang, definitely did a great job managing the hotel. Kudos to him n his staff. Not knowing Komang was the manager at first, I took a lot of his time asking about Bali tour and he patiently helped. With a smile. My last patient and professional interactions with hotel staff was my stay at the Marriott. Komang even helped me called up Intercontinental Sanur for booking even though a different hotel.
Took a private day tour with the Zia. No need to check outside vendors as Zia price is lower. Most importantly, we felt secure since the driver is a hotel staff
The nightly price is very very affordable. Did not try their breakfast as we prefer eating out local fares. Overall, a very good stay.
Definitely a re-stay. And we did. We stayed a second time back after Ubud.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Komang Trisna, Layanan Tamu/Resepsionis at Hotel ZIA Bali – Kuta
Responded 9 Sept 2022
Dear MaxwccChong, Warmest greeting from Zia Kuta Hotel. Thank you very much for taking your time in sharing upon a feedback as such, and further detailing your stay with a recognition of our associates who displayed their outstanding hospitality across your stay with us. We are greatly pleased to learn of your excellent stay with us, most importantly, we are deeply heartened to be in receipt of your feedback on our associates. This is a most encouraging testimony of our dedication and endeavoured delivery of true hospitality in all our undertakings for the best experience for each of our valued guests while with us. It will be our deep pleasure to ensure this feedback is extended to the entire team. And while we enjoy learning that our team members were able to meet your expectations in most aspect of your experience, it saddens us to learn that quality of our facilities such as fitness center, fridge, and the water pressure were below your expectation. Your constructive feedback is absolutely shared with the relevant department, and we are confident that all of the mentioned touchpoints will be a more favorable one during your next visit. The entire team and i will be looking forward to welcoming you back with us again for many more memorable experiences, and to being your home away from home truly while at Kuta. Sincerely Yours, Komang Trisna Duty Manager
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Very nice hotel in a great location. Hotel’s staff were really helpful and friendly when we check-in at midnight, especially pak Kresna. We satisfied with their new normal protocol, when arrived we have temp check, they scan our Rapid test result and we have room protect with sticker that already desinfectan. Hot water in the morning provided only at 6am to 8 pm. Nice swimming pool at the rooftop with 360 view, we can see GWK, Kuta beach, Mount Agung that was excellent.
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Date of stay: November 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My first impressions weren't good as my room smelt of cigarette smoke and the American breakfast was basic "but" when you put these minor issues side you will enjoy the gr8 hospitality, the staff are gr8.
The location of hotel is perfect, 10 min walk to beach or night life.
Bed is comfortable.
Room is spacious
Internet is acceptable.
If you're from South Africa, the price per night is roughly R200 including breakfast.
You won't get that rate in Thailand anymore...
Tips.. Turn right as you go out hotel and you will see a Japanese take away place on corner, there after KFC, Burger King etc. From there at T-Junction, turn left and you will find the beach.
Continue for 500 meters and you'll see Beach Walk Mall.
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Date of stay: September 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We, a family of 6 people including 2 children of 7 years, stayed in Hotel Zia, Kuta from 11 October 2022 through 16 October 2022. The hotel was very good with several amenities. The staffs are very helpful and cooperative. The rooms are very much neat and clean, the hotel is well maintained. The rooftop swimming pool is also very nice. The breakfast is worth of its cost.
The view from the rooftop is awesome! One can get the view of the sea and also the Garuda Wishnu statue from here.
The location of the hotel is also an added advantage - the Kuta beach is just 5 - 6 min walk and there are many restaurants and food stores including McDonalds nearby. A number of departmental stores are also available in this location.
We will highly recommend to stay in here!
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Date of stay: October 2022
Location
Cleanliness
Service
Room Tip:The hotel has 5 floors (G + 4). Higher the floor, better the view.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dinda Meitalia, Layanan Tamu/Resepsionis at Hotel ZIA Bali – Kuta
Responded 25 Oct 2022
Dear tamalbose83, Warmest Greeting from Zia Kuta Hotel Thank you for your positive review that you have wrote in TripAdvisor We are delighted to hear that you have satisfied with the hotel facilities and the staff We are happy to inform you that we always take care of the hotel cleanliness due to guest review is our priority We are happy to hear that you enjoyed the rooftop swimming pool and the hotel locations is in the central of Kuta Area Thank you for choosing Zia Kuta Hotel as your accomodation in Bali, we will see you again for your next holiday Best Regards, Dinda Meitalia Front Office Supervisor
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When I booked this hotel it was supposedly a 4 star hotel, not sure when that was given to them but it’s at max a 3 star (looks to be a Holiday Inn Express preciously)
As everywhere in Bali the people are really friendly and helpful but the hotel itself is not good.
I planned on staying for 10 nights plus a week later in the month, after 1 night I cancelled it all. The room was not clean, stains on the bedsheets, towels, etc. and the place itself is really noisy. They offered to change rooms and bedsheets/towels but I declined as I shouldn’t need to ask for these to be clean. As for the noise, I get they can’t control the bikes and barking but just be aware that this is on a main street between other hotels.
Location wise it’s really good but there are so many other hotels in the area.
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Date of stay: December 2019Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GeneralM203, General Manager at Hotel ZIA Bali – Kuta
Responded 17 Feb 2020
Dear Tony The Tiger Warm greetings from Zia Kuta Hotel Thank you very much for your recent stay at our hotel.. Please allow me to extend my sincere apology for not being able to deliver the service as expected. Thank you for bringing some concern for our improvement in the future. Some of notes have been immediately taken in place to avoid again the future. Once again, thank you very much for your constructive feedback and apologize for not being able to deliver the service. May we hope to invite you in the future for experiencing the new level of Zia Kuta Hotel. Warm Regard Bonaventura Christiani General Manager
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Lovely place to stay, all staff were very much supportive and cordial , excellent hospitality. One point I would like to suggest is that room service should have a separate number to connect this will improve room service capability. At the moment what is happening is that for room service one has to dial reception for any order and reception then passing this order to room service person and due to this service is getting delayed. Another point is to think of Making washrooms more cleaner and some added , amenities. Overall it was a comfortable stay with homely atmosphere.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Komang Trisna, Layanan Tamu/Resepsionis at Hotel ZIA Bali – Kuta
Responded 20 Aug 2022
Dear R5074USsantoshs, Warmest greeting from Zia Kuta Hotel. Thank you so much for your feedback in regards to your recent stay with us. And while we enjoy learning that our team members were able to meet your expectations in most aspects of your experience, it saddens us to learn that the cleanliness of our washroom was below your expectation. Furthermore, we are delighted to inform you that we have provide all the extension number of our services in the room, by this case, the extension number of our room service is "106". Your constructive feedback is absolutely shared with the relevant department and we are confident that the quality of our facilities and cleanliness will be a more favorable one during your next visit. Furthermore, we are pleased to read that you enjoyed the overall stay with us, and it is truly regret to know that you rated us with the 3 score due to we highly believe that you can rate us more. We look forward to being part of many more memories during your visits and would be a great honour to welcome you back. Sincerely Yours, Komang Trisna Duty Manager
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Best Location, very near to many attraction such as kuta beach, legian, discovery, so we easily choose our destination just by foot and the room is quite. The breakfast is the most delicious rather than other hotel i've ever stay including any other 5 star hotel, but when the brakfast is crowded, so many foods that empty and we need to wait for long. Almost all of the hotel staff is good and polite but theres 1 receptionist girl at night that doesn't have emotion control. First time she's polite but when we ask to repeat some information, her tone is growing up.
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Date of stay: January 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Hotel ZIA Bali – Kuta
Responded 5 Mar 2024
Dear Voyager First of all , I really appreciated that you spent the time to review your experience while stay with us . Our hotel located in a between Kuta and Legian , that is way its only walking distance to both area . About the breakfast , thank you in a bunch for a good review in taste . But we still need improvement about quality control about the refiil of food. Will concern to this matter when the breakfast is crowded. The management also consider for the personal service to the guest , including assist and help what the guest needed. I would like to apologized also the comments about the high tone of one our team . I do apologize and wish it will not happen again in the future Once again thank you in a bunch about all your review. It is important to us to increase our service to make guest happy while stay with us Waiting your next stay at Zia Kuta Hotel Regards Management
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The whole tour was very amazing and enjoyable! Pak Novri, our driver is very knowledgeable with all the Bali cultures and places that are very popular for tourist. He knows his way around Bali and always avoid the congested road so that we can reach to our destinations earlier. He is also very friendly and always tries to entertain us throughout the ride. Definitely would recommend!! 👍🏻 Here’s his number +62 853-3727-3344. Can contact him through Whatsapp
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GeneralM203, General Manager at Hotel ZIA Bali – Kuta
Responded 16 Feb 2020
Dear Verinanana Warm greetings from Zia Kuta Hotel Thank you very much for your recent stay at our hotel. We feel honor to have your wonderful comment on your experience as our guest satisfaction is our utmost priority. Novid and The entire of the staff, felt honor to have the opportunity to deliver the expectation of your stay. We are looking forward to welcoming you back at ZIA Kuta hotel in the near future. Warm Regard Bonaventura Christiani General Manager
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Every staff we met was very friendly and always greeted, they were happy to help when we had trouble pressing the elevator button. The hotel is small but very quiet and comfortable, the cleanliness and tidiness of the rooms are also considered. I highly recommend staying at this hotel, what I paid exceeded expectations. Thank you Zia team!!
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Date of stay: December 2021
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Komang Trisna, Layanan Tamu/Resepsionis at Hotel ZIA Bali – Kuta
Responded 11 Jul 2022
Dear Widyaangi, Warmest greetings from Zia Kuta Hotel. It was our pleasure welcoming you at Zia Kuta Hotel. We are delighted that your experience was perfect from beginning to end. We love knowing that how much you enjoyed our flawless service and thoughtful cleanliness. We will enjoy sharing your great feedback with all of my team member. We look forward to being you home every time your travels bring you to Bali Sincerely Yours, Komang Trisna Duty Manager
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There are more places to choose from in the Kuta area.
PRICE RANGE
S$29 - S$34 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Holiday Inn Express Bali Kuta Square
LOCATION
IndonesiaBaliKuta DistrictKuta
NUMBER OF ROOMS
115
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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