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Marriott’s Bali Nusa Dua Gardens

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Kawasan Pariwisata Lot SW1, Nusa Dua 80363 Indonesia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (422)
Room & Suite (105)
Pool & Beach (70)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 26/02/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Marriott’s Bali Nusa Dua Gardens
Updated 26/02/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#19 of 64 hotels in Nusa Dua
Location
Cleanliness
Service
Value
Marriott's Bali Nusa Dua Gardens is a stunning tropical retreat that reflects the lively spirit and natural beauty of this Indonesian paradise. Our comfortable guest rooms, one-, and two-bedroom apartments in Nusa Dua, Bali, Indonesia feature a modern design and furnishings that celebrate the serenity and sophistication of Bali. All of our guest rooms and apartments offer kitchenettes, LED TVs and free WiFi. Spacious apartments provide the added convenience of a separate living and dining area. Find relaxation during your stay at our refreshing lagoon pool with a lazy river plus enjoy access to amenities like a luxury spa and onsite dining. Come explore the diverse charms of Bali from the pristine beaches of Nusa Dua to the colorful reefs of Padang Bai. Marriott's Bali Nusa Dua Gardens will be an enchanting escape where moments of relaxation meet island inspiration.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Game room
Books, DVDs, music for children
Parking
Internet
Hot bath
Lazy river
Pool / beach towels
Outdoor pool
Yoga classes
Fitness / spa changing rooms
Restaurant
Breakfast available
Complimentary instant cofffee
Kids' meals
Wine / champagne
Swimup bar
Poolside bar
Patio
Board games / puzzles
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Strollers
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Manicure
Massage
Pedicure
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Additional bathroom
Dining area
Private balcony
Kitchenette
Cable / satellite TV
Sofa bed
Bath / shower
Seating area
Sofa
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Dishwasher
Microwave
Refrigerator
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Languages Spoken
English, Indonesian

Location

Full view
87Good for walkers
Grade: 87 out of 100
40Restaurantswithin 0.5 km
1Attractionwithin 0.5 km
190Reviews26Q+A37Room tips
Traveller rating
  • 129
  • 42
  • 14
  • 3
  • 2
Time of year
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Language
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Popular mentions
Fransiska D wrote a review Dec 2021
1 contribution
Been an owner of Marriott Vacation Club for 11 years, never experience such a terrible service. Hotel and apartment style property is very beautiful, but service was very2 BAD. Where should i start? 1. Ariving at hotel, upon check in, I wanted to exchange my club points to a resort credit. The member service on email allowed members to do so due to covid travel restriction. The receptionist doesnt know anything about Vacation Club Owners, and she straight telling me i cant exchange my points. I have to make a scene and explaining to her that as an owner i paid tens of thousands of dollars and thousands more yearly for maintenance only to get my points expired. After, the nice girl in the concierge save the day by straight away trying to solved the issue 2. Owner's cocktail party. I understand that the budget must be very tight due to the pandemic, however..canapés were mediocre, but thats not an issue for us. We asked whether theres alcohol served. The guy serving us said just beer, no wine, no cocktail. That is very2 bad for Marriott Vacation Club standard!! The cocktail just came out when the GM. They do served cocktail, only the stingy staff wont give to us...and we are owners !!! 3. Beach club. We were still having our meals and drinks at the beach club, and staff came and told us that they want to take our sun bed mattress because they are closing. There are about 30 sunbeds that nobody sitting in, and they have not clear the mattresses. We use 4, and they want to clear the 4 that we r sitting in while we are eating... Im not sure where the logic coming from. Seriously need to told her off and ask her to clear the mattress from the other 30 chairs she hasn't touch yet. 4. Checking out : Calling to reception to get bell boy pick up our luggage. The guy said to wait 5 minutes... We waited for 33 minutes, nobody came. Call again, straight away someone came. Apparently, the "at your service" not informing the bell boy. Almost missed our flight due to that. Although most of the service are very bad, i would have to thank some team who are doing very2 good job. Housekeeping : Ery, Riko, and team doing very2 excellent job And Surya at the lobby. Im not sure what is his position... maybe butler or concierge. Also, the concierge who became the firefighter and solve the issue for me. Kudos for the people who are doing their job with passion.
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Date of stay: December 2021Trip type: Travelled with family
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Response from Marriott Vacations Worldwide, Other at Marriott’s Bali Nusa Dua Gardens
Responded 3 weeks ago
Hello Fransiska, thank you for taking the time to tell us about your most recent visit to Bali Nusa Dua Gardens and the issues you encountered during your stay. While we are glad our rooms were beautiful, your comments during check-in and the delay on the bellman to retrieve your luggage is certainly appreciated and will be shared with the resort leadership team. It is great to hear some of the associates you mentioned provided excellent service. We apologize for the inconvenience and look forward to exceeding expectations on your next stay at a Marriott Vacation Club.
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ksw-notes wrote a review Jun 2021
Surabaya, Indonesia489 contributions137 helpful votes
Located within one complex of Courtyard Marriott hotel inside Nusa Dua area, the hotel has its own lobby in Nusa Dua Selatan road. It offers more like apartment services for long stay guests, which has 1 bedroom & 2 bedrooms available. More premium rates than the Courtyard hotel offers. Facilities are 5* hotels as usual, some services & gym facility are joining with the hotel nearby lobby hotel. The room is rather big enough for family of four but limited to 2 adults. Ask receptionist for this. It has microwave & all mini kitchen amenities needed. If u stay longer & family time, this is suitable for the group. To go to the beach area & the mall gallery, the hotel has free shuttle service. It's a 5* hotel services.
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Date of stay: June 2021Trip type: Travelled solo
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Response from Marriott Vacations Worldwide, Other at Marriott’s Bali Nusa Dua Gardens
Responded 22 Jun 2021
Hi, thank you for your review of your recent stay at Marriott's Bali Nusa Dua Gardens. We are pleased that you enjoyed your time at our resort and our accommodations met your vacation needs. We hope you will visit us again in the future!
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jan008 wrote a review Mar 2021
Perth, Australia103 contributions63 helpful votes
Tried to order some flowers to be delivered to a room after a wedding - nothing - no response - no reply - no apology - nothing It’s not as if they are busy !(covid) it’s an absolute disgrace .. customer service is zero. They need retraining or someone with a bit of efficiency and common sense in charge ! Very very disappointing
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Date of stay: March 2021Trip type: Travelled as a couple
2 Helpful votes
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Response from Marriott Vacation Club, Other at Marriott’s Bali Nusa Dua Gardens
Responded 31 Mar 2021
Hi, thank you for your review of Marriott's Bali Nusa Dua Gardens. We are deeply saddened to learn you were unable to make contact with someone at the resort. While we would not have flowers onsite to send to a guest, we could have recommend a nearby florist. We will share your comment with the site leaders for review.
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Lekesan C wrote a review Mar 2021
Bali, Indonesia8 contributions6 helpful votes
I stayed during the pandemic season, i'm very happy choosing Marriot vacation club as my staycation options. They hospitality and hygiene standards are the best. Before we enter the gate the security check our body temperature, and before we enter the lobby we should wash our hand (or use hand sanitizer). The room door are now sealed with "sanitized" signed to inform that we got the cleanest and sanitized room. The staff are not allowed to enter the room so the instructions and information are informed via telephone. We got 2 bed room and 1 sofa bed, the kitchen appliances are provided: also include with dishwasher and washing machine with all the cleaning supplies. Also, this hotel are wheelchair friendly, I take my father around without hassle. Thank you Marriot.
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Date of stay: March 2021Trip type: Travelled with friends
2 Helpful votes
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Response from Marriott Vacation Club, Other at Marriott’s Bali Nusa Dua Gardens
Responded 16 Mar 2021
Hi, thank you for your review of Marriott's Bali Nusa Dua Gardens. We are delighted that you enjoyed your stay with us and felt safe while exploring our resort with your father. We hope you will visit us again.
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Arijit Banerjee wrote a review Jan 2021
Bengaluru, India11 contributions2 helpful votes
Location : 5/5 This hotel is located inside Nusa Dua gardens. The place is amazing and very secured. The mall is also very near (walking distance). You will find very good places for food and shopping around the hotel. Ambience : 5/5 This place has a great vibe. Their pool is probably one of the best in that area. The bar just beside the pool is simply amazing. Food : 5/5 Food was really good with great variety. Their buffet spread is something that you should try once. Best breakfast we ever had. Hospitality/Service : 5/5 Hotel staffs are really courteous and very helpful. Loved every bit of our stay there. Wish to visit this hotel again in future. They have private beach where they will take you in their shuttle (free service). Room : 5/5 We stayed in the Suite. It was really big with two balconies. View from room was great.
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Date of stay: February 2020
Value
Service
Sleep Quality
1 Helpful vote
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Response from Marriott Vacation Club, Other at Marriott’s Bali Nusa Dua Gardens
Responded 21 Jan 2021
Hi, thank you for your review of Marriott's Bali Nusa Dua Gardens. We are delighted that you had a wonder stay with us and were able to take in the local area and amenities. We cannot wait to welcome you back in the future!
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PRICE RANGE
US$119 - US$211 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaBaliNusa Dua PeninsulaNusa Dua
NUMBER OF ROOMS
79
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Frequently Asked Questions about Marriott’s Bali Nusa Dua Gardens
Which popular attractions are close to Marriott’s Bali Nusa Dua Gardens?
Nearby attractions include Mengiat Collection (0.3 km).
What are some of the property amenities at Marriott’s Bali Nusa Dua Gardens?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Marriott’s Bali Nusa Dua Gardens?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Marriott’s Bali Nusa Dua Gardens?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Marriott’s Bali Nusa Dua Gardens?
Yes, free parking is available to guests.
What are some restaurants close to Marriott’s Bali Nusa Dua Gardens?
Conveniently located restaurants include Warung Bule & Susy, Tropical Restaurant Mengiat, and Ja'Jan Bistro.
Are there opportunities to exercise at Marriott’s Bali Nusa Dua Gardens?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Are any cleaning services offered at Marriott’s Bali Nusa Dua Gardens?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Marriott’s Bali Nusa Dua Gardens?
The staff speaks multiple languages, including English and Indonesian.
Are there any historical sites close to Marriott’s Bali Nusa Dua Gardens?
Many travellers enjoy visiting Blanjong Inscription (11.7 km) and Pura Dalem Sakenan Serangan (14.2 km).
Is Marriott’s Bali Nusa Dua Gardens accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.