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The Laguna, a Luxury Collection Resort & Spa

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#12 of 53 Hotels in Nusa Dua
Certificate of Excellence
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The Laguna, a Luxury Collection Resort & Spa
The Laguna, a Luxury Collection Resort & Spa
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2,903 Reviews from our TripAdvisor Community

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Showing 2,319: English reviews
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Reviewed 4 days ago NEWvia mobile

It was wonderful Very beautiful and luxury hotel, everything in this resort is beautiful and perfect. Staffs were very freindly, they did every thing for your comfortable. Twice times a day room service . Breakfast is very good. There were 3 pools. It was really luxury hotel . Go there and enjoy everything. I love there

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Helpful?
Thank tina S
thagunanusadua, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear tina S, Greetings from The Laguna Resort & Spa, Nusa Dua, Bali! It is very delightful to see that you had a wonderful experience with us and that you enjoyed the resort location, facilities, variety of high quality breakfast, 5000 square meters pools around the resort and the attentive service delivered which fulfill to your satisfaction. Thank you for...

Reviewed 5 days ago NEWvia mobile

I am suggesting this hotel to the couple or families with children who wants to be in a quit, nice, luxury and cozy resort in Bali . + : clean and nice beach. Hosting and traind staff always with smile and welcoming notice. Cozy area . 500 metter by walk to the Bali collection for having some shopping and tasty...

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Helpful?
Thank siamak a
thagunanusadua, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear siamak a, Greetings from The Laguna Resort & Spa, Nusa Dua, Bali! It is such a delight to learn that you have had an enjoyable stay at our resort and we are utterly grateful that you would be so kind as to mention the things that you liked most about us, such as our beautiful beach and most importantly,...

Kelowna, Canada
Reviewed 5 days ago NEWvia mobile

Courteous staff and a wonderfully located hotel . The beach is clean and beautiful looking at the Indian Ocean. There is wifi on the beach. 7 minute walk to Bali Collection Mall with many restaurants, shops and massage places to choose from. Arwana restaurant is wonderfully set on the beach for great breakfast buffet.

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Helpful?
Thank tlfraser
thagunanusadua, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear tlfraser, Greetings from The Laguna Resort & Spa, Nusa Dua, Bali! First and foremost, allow us to say our utmost gratitude to you for sharing your experience on TripAdvisor. We are in pleasure to hear that you impressed with wonderful resort location in Nusa Dua area with close to Bali Collection, beautiful and cleanliness of the beach and also...

Cornwall, United Kingdom
Reviewed 5 days ago NEW

Have stayed here a few times and can honestly say that The Laguna holds the perfect location on Nusa Dua. Beautiful rooms and the hotel design fits in so well into the islands beautiful lush landscape. Service is exceptional as it the food. The tranquil sea is perfect for the little ones to play in. A great place to spend...

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Helpful?
Thank Gracie J
thagunanusadua, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear Gracie J, Greetings from The Laguna Resort & Spa, Nusa Dua, Bali! Thank you for sharing a very stunning review and it’s an honor to read the review title. We are so glad that you enjoyed your recent stay, from the perfect resort location, beautiful room design, the enriching culinary taste and the most important is the signature service...

Singapore, Singapore
Reviewed 1 week ago

The Laguna has such fantastic service. The staff always have a smile on their faces and greet you by name everywhere on the property. I would like to extend my thanks to Ardana and staff . It is only when there are problems that you can distinguish the difference between good and great service. Ardana at Laguna, really made the...

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Helpful?
1Thank Lipingtt
Thelagunanusadua, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear Lipingtt, Warm greetings from The Laguna Resort & Spa, Nusa Dua, Bali! First and foremost, allow us to thank you for writing a beautiful review of us on TripAdvisor. It is such a delight to learn that you have had an amazing time during your stay at our resort and that you are satisfied with the services rendered by...

Newmarket, United Kingdom
Reviewed 1 week ago

We spend lots of time to find perfect hotel for our holiday and we thought that we find it.. but weak before holiday the laguna transfer us to the other hotel next door because they had some rich people staying over.. not cool at all !!they spoilt our holiday by that. Hotel that we get instead was ok but not...

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3Thank domo82
Thelagunanusadua, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear domo82, Greetings from The Laguna Resort & Spa, Nusa Dua, Bali! Firstly, allow us to say our utmost gratitude for your review of us on TripAdvisor. We’re extremely sorry about the disruption of your holiday plans due to the impending Royal visit to Bali. As the entire Royal delegation consists of 1,500 travelers, I’m sure you can understand the...

Reviewed 1 week ago via mobile

Bali was my honeymoon destination and this resort was a great experience for us... The hospitality was just amazing.. you ll always find the staff there smiling at you.... They feel happy to c couples out there and always ready to click pics for them... The resort is a beach resort and has an amazing view from the beach.. resort...

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Helpful?
Thank prerana m
TheLagunaNusaDua, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear prerana m, Warm greetings from The Laguna Resort & Spa, Nusa Dua, Bali! Firstly, allow us to thank you for making the time to write a review of us on TripAdvisor. We are pleased to learn that you have had a great experience with us and it was our pleasure to help you make your honeymoon an even more...

Boston, Massachusetts
Reviewed 1 week ago

Great hospitality from concierge, to check in, restaurants and beach activities, almost all staff are kind and polite. Thank you so much to the staffs at front desk, Yani for always helping me with reservations, check in, thanks to Eddy, Ristinto, Adi, Kiki, Suarbawa, Randy, Windha, for taking care of my family and I all thorough out our stay in...

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Helpful?
Thank E L
TheLagunaNusaDua, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear E L, Greetings from The Laguna Resort & Spa, Nusa Dua, Bali! Firstly, thank you for making the time to write a marvelous review of us on TripAdvisor. We are utterly pleased to learn that you have had an amazing time with us and we are grateful that you would highlight the amazing hospitality and services rendered to you...

Brisbane, Australia
Reviewed 2 weeks ago via mobile

Hotel is stunning, room beautiful but walked in & being a non smoker could smell the cigarettes from the previous occupants. Also found the shower/bath awkward to get into & out. Biggest issue NO hot water was lukewarm

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2Thank ootif1
TheLagunaNusaDua, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear ootif1, Warm greetings from The Laguna Resort & Spa, Nusa Dua, Bali! First and foremost, allow us to thank you for making the time to write a review of us on TripAdvisor. We are utterly grateful and proud that you are impressed with our hotel and our guestroom. We, however, regret to learn that there are still some aspects...

Gurgaon, India, Asia
Reviewed 3 weeks ago

We Had stayed here in in Feb 2014. The location of resort is fantastic. Clear water lagoon is one side. Surrounded with gigantic outdoor pool. Extremely clean hotel and great staff, everyone meets you with smile. What a service...:) The rooms are super big and equipped with every possible item you need in a lavish bedroom. Bath room was superb...

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Helpful?
1Thank ashizbac
Lagunanusaduabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear ashizbac, Warm greetings from The Laguna Resort & Spa, Nusa Dua, Bali! Thank you for writing a review of us on TripAdvisor in related to your experience in 2014. We are utterly delighted to learn that you enjoyed your stay at our resort and are extremely proud that you are impressed with the resort location on the nestle area,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
Arwana Restaurant
Arwana Restaurant
Cuisines: Seafood, European, Asian, Indonesian
Banyubiru Restaurant at The Laguna, Bali
Banyubiru Restaurant at The Laguna, Bali
Cuisines: Asian, Indonesian, International
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Shuttle Bus Service
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Located in the exclusive Nusa Dua resort area, on Bali's most beautiful beach, the Laguna Resort & Spa boast panoramic view of Indian Ocean. The 257 guest rooms and 19 suites combine modern Balinese style with evocative tropical garden or lagoon views, the resort’s unique Lagoon Access Rooms allow you to step from your private balcony directly into crystal-clear lagoon waters while the 11 pool villas feature expansive private pools. Enjoy our seven swimmable lagoons, the first swimmable lagoon in the world, stretching over 5,000-square-metres though the resort. The Lagoon Spa promises unforgettable activities while our 24-hour Butler Service ensures a matchless experience. The Laguna Resort & Spa offers a wide range of dining options featuring cuisines from around the world. Banyubiru featuring pan-Asian and International cuisines. Arwana, a beachfront restaurant, offers an extensive and unparalled premium coastal cuisine with fresh and live seafood as well as an oyster and sushi bar. Cornerstone features a wine room with a unique setting for private dining and a deli highlighting a sambal corner, a variety of homemade ice creams, chocolates, cakes and daily specialties from the rotisserie oven. In addition, our poolside Kul Kul Bar, Cascade Garden Lounge and Bar, and Sapphire Lagoon Bar offer signature cocktails, wine, spirits and light bites. ... more   less 

Additional Information about The Laguna, a Luxury Collection Resort & Spa

Address: Kawasan Pariwisata Nusa Dua Lot N 2, Nusa Dua 80363, Indonesia
Region: Indonesia > Bali > Nusa Dua Peninsula > Nusa Dua
Price Range: $229 - $413 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Laguna, a Luxury Collection Resort & Spa 5*
Number of rooms: 287
Reservation Options:
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Also Known As:
The Laguna, a Luxury Collection Hotel Nusa Dua
The Laguna, a Luxury Collection Resort And Spa
Laguna Hotel Nusa Dua
The Laguna Hotel
The Laguna, a Luxury Collection Resort & Spa Bali/Nusa Dua
Hotel Style:
#3 Business Hotel in Nusa Dua
#7 Family Hotel in Nusa Dua
#9 Romantic Hotel in Nusa Dua
#10 On the Beach Hotel in Nusa Dua
#11 Luxury Hotel in Nusa Dua
#11 Spa Hotel in Nusa Dua
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Questions? Get answers from The Laguna, a Luxury Collection Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do your booking online only for the best rates.”
 of 5 bubbles ashizbac, 8 Mar 2017 | Read review
“Choose a different hotel”
 of 5 bubbles 950stephb, 4 Mar 2017 | Read review
“Get a room closer to the beach :)”
 of 5 bubbles fxm8, 23 Feb 2017 | Read review
“Pool view room surprisingly private due to tropical gardens...has a fabulous little balcony for two as well”
 of 5 bubbles wendymI4564KR, 18 Feb 2017 | Read review
“Pay extra for the villa, it is worth it!”
 of 5 bubbles worldtravels673, 14 Feb 2017 | Read review
5 of 5