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The Laguna, a Luxury Collection Resort & Spa

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Traveller (4436)
Pool & Beach (959)
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Overview
  • Excellent71%
  • Very good20%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“butler service”(276 reviews)
“kulkul bar”(77 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Beachfront
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
Additional information
Offers from The Laguna, a Luxury Collection Resort & Spa
Offers & Announcements: Timeless Package: 20% Off
Hotel deals
Offers from The Laguna, a Luxury Collection Resort & Spa
Offers & Announcements: Timeless Package: 20% Off
Hotel deals
You may also like
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Nearby Hotels
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Reviews (3,647)
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2,907 results
Traveller rating
2,018
575
198
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2,018
575
198
69
47
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All reviewsbutler servicearwana restaurantkulkul barcornerstone delikul kul bara lagoon view roomour honeymoonlagoon accessbeach frontaccess roomwelcome drinkreal balirestaurants and barssun loungersshopping centrebeach barnice beach
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1,111 - 1,115 of 2,907 reviews
Reviewed 6 September 2015

The hotel in this gated community is beautiful - surrounded by awesome lagoons and lush greenery. The rooms were a little smaller than expected but our rooms had an excellent view of a lagoon, which made up for it. The staff were excellent, especially Ms....More

1  Thank RJRE
Response from Thelaguna B, General Manager at The Laguna, a Luxury Collection Resort & SpaResponded 8 September 2015

Dear RJRE, Warmest greetings from The Laguna Resort & Spa, Nusa Dua Bali! It’s pleasing to read your posting in regards to your experience with us and glad that everything we offered fulfill your satisfaction. We have shared your compliments to our team and they...More

Reviewed 5 September 2015 via mobile

The premises were beautiful with its frangipani trees, pool side pavilions and the pools that surround the rooms. Just beyond that was the beach which offered a nice area for a sunrise/sunset walk. The hotel is well-staffed and I could always find someone to ask...More

Thank Joyce L
Response from Thelaguna B, General Manager at The Laguna, a Luxury Collection Resort & SpaResponded 8 September 2015

Dear Joyce L, Warmest wishes from The Laguna Resort & Spa, Nusa Dua Bali! Thank you for residing with us and we really appreciate that you shared your experience on TripAdvisor. We are delighted to learn that you had a wonderful holiday with us and...More

Reviewed 4 September 2015 via mobile

Probably my favourite 5 star hotel ever...my wife and I had a fantastic 6 nights at The Laguna. It's the perfect place to relax and enjoy a holiday by the beach and many pools. We particularly liked spending time by the water falls and beaches...More

Thank Jimbhai
Response from Thelaguna B, General Manager at The Laguna, a Luxury Collection Resort & SpaResponded 8 September 2015

Dear Jimbhai, Warmest greetings from The Laguna Resort & Spa, Nusa Dua Bali! Thank you for staying at our resort recently and it’s pleasing to learn that you have six relaxing and enriching days with us. Further, we are happy to heard that you like...More

Reviewed 4 September 2015

Room was fine, a bit old, but quite acceptable. Garden and sea views beautiful. Staff helpful and very pleasant. Food acceptable. Breakfast buffet quite fine with large variety of American breakfast dishes as well as Asian dishes.More

Thank FraserR11
Response from Thelaguna B, General Manager at The Laguna, a Luxury Collection Resort & SpaResponded 8 September 2015

Dear FraserR11, Warmest greetings from The Laguna Resort & Spa, Nusa Dua Bali! It was a pleasure to have you staying at our resort and we are pleased to hear that you had an enjoyable stay with us. Thank you for your kind comments regarding...More

Reviewed 4 September 2015

Absolutely fantastic hotel. We have stayed in a few 5 star hotels over past few years but The Laguna is by far the best hotel we have ever been to on holiday. The food is amazing, the staff are extremely friendly and helpful, the pools/complex...More

3  Thank thecoopertrooper
Response from Thelaguna B, General Manager at The Laguna, a Luxury Collection Resort & SpaResponded 8 September 2015

Dear thecoopertrooper, Warmest wishes from The Laguna Resort & Spa! Thank you for taking some of your precious time to write a favorable review regarding our Resort on Tripadviosr. We really appreciate your positive insight regarding the amazing food, friendly staff, pool and cleanliness of...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Pool
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Babysitting
Shuttle Bus Service
Airport Transportation
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Tennis Court
Bar/Lounge
Spa
Hot Tub
Pool
Outdoor pool
Details
Price range
US$165 - US$309 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Nusa Dua
#6 Family Hotel in Nusa Dua
#8 On the Beach Hotel in Nusa Dua
#9 Spa Hotel in Nusa Dua
#9 Romantic Hotel in Nusa Dua
#10 Luxury Hotel in Nusa Dua
Room types
Suites, Family Rooms, Non-Smoking Rooms
Details
Price range
US$165 - US$309 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Nusa Dua
#6 Family Hotel in Nusa Dua
#8 On the Beach Hotel in Nusa Dua
#9 Spa Hotel in Nusa Dua
#9 Romantic Hotel in Nusa Dua
#10 Luxury Hotel in Nusa Dua
Room types
Suites, Family Rooms, Non-Smoking Rooms
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Traveller (4436)
Pool & Beach (959)
Room & Suite (841)
Dining (330)
Amenities (25)
Business Centre & Event Rooms (14)
Family and Play Areas (6)
Questions & Answers
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dealer1983
22 June 2018|
AnswerShow all 2 answers
Response from Naomi W | Reviewed this property |
Yes. I went and checked out there rooms and they do. Rooms are small but you won’t be in there much. Call them and ask but book online as it will be cheaper
0
Votes
Emily D
7 June 2018|
AnswerShow all 2 answers
Response from christhorpe4 | Reviewed this property |
Hi Im not sure there is a kids club however your agent will confirm. That said there were young children there from as little as a few months old. Honestly this place is heaven.
0
Votes
WolverhamptonBoys
5 June 2018|
AnswerShow all 8 answers
Response from Dman1995 | Reviewed this property |
Another thing, sign up for free to become a Starwood Preferred Guest and all food&beverages @Laguna are 10% off (just tell them before signing then I’ll each time).
2
Votes
Room Tips
"all pool rooms"
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"Studio room on the 3rd floor"
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"Book a villa or choose another resort."
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"None. Take Westin."
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