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The Laguna, a Luxury Collection Resort & Spa

Kawasan Pariwisata Nusa Dua Lot N 2, Nusa Dua 80363, Indonesia
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Close 
  • Nusa Dua Beach
    0.8 km
  • 5 star hotel
  • Free Wifi
Reviewed 16 October 2013
Scenic Serendipity
When I was told that I am going to be staying in The Laguna, I... more
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2,847 Reviews from our TripAdvisor Community

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Showing 2,279: English reviews
Kuala Lumpur, Malaysia
Reviewed 16 October 2013

When I was told that I am going to be staying in The Laguna, I did expect something posh . But what I got was more than just a beautiful place. The service was excellent and the view of the sea from the hotel is a sight to behold. The visit to the Spa is a treat you must give...

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Helpful?
2Thank andal2012
thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear Andal2012, Warmest greetings from The Laguna Resort & Spa! It is pleasing to learn that your stay with us was a flawless and memorable one and we are very happy to read your nice feedback regarding our service and facilities. We do hope your pleasant experience with us will bring you back to the warmth and luxury of our...

Madison, Alabama
Reviewed 13 October 2013 via mobile

My friend and I had an awesome time at the Laguna Resort. The grounds and beach are gorgeous and the service was perfect. Breakfast was included in the price and the food was fantastic. If you get a chance, take a boat ride. I highly recommend this resort.

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2Thank Kelly S
thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear Kelly S, Warmest wishes from The Laguna Resort & Spa! We are glad to learn that you had a wonderful and memorable stay at our Resort and we really appreciate your positive feedback regarding our grounds, cuisine, and hospitality service. Thank you for recommending our Resort to other reviewers and we look forward to welcoming you back to The...

Australia
Reviewed 13 October 2013

I arrived in Nusa Dua on the 25th of September 2013 and was greeted appropriately and found check-in relatively smooth despite the fact that there had been a mishap with whether breakfast was included or not. It was our understanding that it was included they disagreed and we discovered it was a misunderstanding through booking.com. Unfortunately to my surprise they...

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Helpful?
1Thank Zack T
thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear Zack T, Warmest greetings from The Laguna Resort & Spa! Thank you for posting a review on TripAdvisor and we sincerely apologize if some aspects of your stay did not meet your expectation. We have very well noted all your concerns for our review and improvement since we are continuously looking for ways to improve our service and facilities....

Beijing, China
Reviewed 12 October 2013

Pluses: - good location with private beachfront - quality of breakfast was good - I also enjoyed their afternoon tea - within easy access to a shopping area, not too crowded No minuses. Maybe a bit far from other major attractions such as Ubud, we rent a car, so it wasn't a big deal

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1Thank Julia D
thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear Julia D, Warmest wishes from The Laguna Resort & Spa! We are glad to read your favorable review regarding every aspect of your stay and we are really proud that we have contributed in some small way to making your experience with us an enjoyable one. Thank you for residing with us and we do hope your memorable experience...

London, United Kingdom
Reviewed 11 October 2013

This was our (wife & I) second time at this hotel and it was a very pleasant stay on our first visit that we decided to go back. The hotel is a nice hotel with a private beach (beautiful white sand) and the service was also very good. It is in Nusa Dua, so a bit of a ride to...

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1Thank Jheeva
thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear Jheeva, Warmest greetings from The Laguna Resort & Spa! Thank you for residing with us and we are happy to learn that our service and facilities have lived up to your expectation. Your positive feedback regarding our service is highly appreciated and we have share the good news with the whole team to raise their spirit in maintaining our...

Perth, Australia
Reviewed 11 October 2013

We had our wedding recently at The Laguna, stayed 6 nights and hands down this has been the best resort I've stayed in in Bali. Firstly, Kadek in Weddings & Events did an amazing job, our day was absolutely perfect and she was so helpful in every way. I would definitely recommend The Laguna to anyone looking for an amazing...

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1Thank Helen W
thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear Helen W, Warmest greetings from The Laguna Resort & Spa! We are proud to learn that you have chosen our Resort as a venue to celebrate your very special moment and we really appreciate your positive feedback regarding all aspects of our Resort. We are also happy to hear that our staff took a very good care of you...

Reviewed 11 October 2013

Love the ground floor rooms, that open up on the lagoon shaped pool. Staff were excellent with great choice of restaurants. Disappointed in the seafood buffet, but breakfast and dinner buffet's amazing. Reasonab;ly close to airport and Bali Collection ( shops and restaurants). A place to relax and enjoy yourself..

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1Thank Andysunkey
thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear Andysunkey, Warmest wishes from The Laguna Resort & Spa! Thank you for your kind feedback regarding our room, staff, and restaurants and we would like to apologize if some of our cuisine has not lived up to your expectation. We have shared your concern with our F&B team for further review and improvement. We look forward to welcoming you...

Singapore
Reviewed 10 October 2013

Overall an ok experience. Went for a holiday with my girlfriend, a special occasion since it was her birthday. Stayed for 5 nights courtesy of SPG points. Got an upgrade to a lagoon access junior suite which was quite spacious.Unfortunately, the suite smelled strongly of mildew, and I had to have them freshen the place up daily, which they did...

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3Thank niczhou
thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear niczhou, Warmest greetings from The Laguna Resort & Spa! Thank you for residing with us and we apologize if some aspects of your stay have not lived up to your expectation. We have very well noted your constructive comments as well as shared with relevant departments for their review and improvement. Somehow, we are glad to learn that the...

Perth
Reviewed 8 October 2013

from the room , Junior suite,....ambience,butler room service....good food, plenty of self space, quiet, plenty of pool areas & above all clean ocean swimming with lovely soft clean white sand. plenty of space at all meal areas & beach for relaxing at any time of the day from am brekky to pm cocktails & dinner & after... stuff. Great gym,...

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1Thank Laguna-7
thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear Laguna-7, Warmest greetings from The Laguna Resort & Spa! Firstly, we would like to thank you for being our loyal customer for over 15 years and once again, we are glad to learn that you had a wonderful and memorable stay with us. We really appreciate your kind review and we look forward to welcoming you back to your...

Winchester, United Kingdom
Reviewed 6 October 2013

We spent 10 nights at the Laguna as part of our honeymoon and we were not disappointed! From the moment we arrived we received flowers, a welcome drink and a small gift in the room to congratulate us on our honeymoon. We stayed in a Lagoon view room on the third floor and we were really pleased with the room....

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1Thank tonics1
thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear tonics1, Warmest greetings from The Laguna Resort & Spa! We are glad to learn that you both had a wonderful and memorable honeymoon at our Resort and we really appreciate your very positive feedback regarding all aspects of your stay. We are also proud that our efforts to making your special moment with us a memorable one are well...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
Arwana Restaurant
Arwana Restaurant
Cuisines: Seafood, Asian, Indonesian
Banyubiru Restaurant at The Laguna, Bali
Banyubiru Restaurant at The Laguna, Bali
Cuisines: Asian, Indonesian, International
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Shuttle Bus Service
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Located in the exclusive Nusa Dua resort area, on Bali's most beautiful beach, the Laguna Resort & Spa boast panoramic view of Indian Ocean. The 257 guest rooms and 19 suites combine modern Balinese style with evocative tropical garden or lagoon views, the resort’s unique Lagoon Access Rooms allow you to step from your private balcony directly into crystal-clear lagoon waters while the 11 pool villas feature expansive private pools. Enjoy our seven swimmable lagoons, the first swimmable lagoon in the world, stretching over 5,000-square-metres though the resort. The Lagoon Spa promises unforgettable activities while our 24-hour Butler Service ensures a matchless experience. The Laguna Resort & Spa offers a wide range of dining options featuring cuisines from around the world. Banyubiru featuring pan-Asian and International cuisines. Arwana, a beachfront restaurant, offers an extensive and unparalled premium coastal cuisine with fresh and live seafood as well as an oyster and sushi bar. Cornerstone features a wine room with a unique setting for private dining and a deli highlighting a sambal corner, a variety of homemade ice creams, chocolates, cakes and daily specialties from the rotisserie oven. In addition, our poolside Kul Kul Bar, Cascade Garden Lounge and Bar, and Sapphire Lagoon Bar offer signature cocktails, wine, spirits and light bites. ... more   less 

Additional Information about The Laguna, a Luxury Collection Resort & Spa

Address: Kawasan Pariwisata Nusa Dua Lot N 2, Nusa Dua 80363, Indonesia
Region: Indonesia > Bali > Nusa Dua Peninsula > Nusa Dua
Price Range: $225 - $375 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Laguna, a Luxury Collection Resort & Spa 5*
Number of rooms: 287
Reservation Options:
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Also Known As:
The Laguna, a Luxury Collection Resort And Spa
The Laguna, a Luxury Collection Hotel Nusa Dua
Laguna Hotel Nusa Dua
The Laguna Hotel
The Laguna, a Luxury Collection Resort & Spa Bali/Nusa Dua
Hotel Style:
#3 Business Hotel in Nusa Dua
#7 Family Hotel in Nusa Dua
#9 Romantic Hotel in Nusa Dua
#9 On the Beach Hotel in Nusa Dua
#10 Luxury Hotel in Nusa Dua
#10 Spa Hotel in Nusa Dua
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Questions & Answers

Here's what travellers have asked, with answers from The Laguna, a Luxury Collection Resort & Spa staff and other travellers.
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Questions? Get answers from The Laguna, a Luxury Collection Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Must try seafood buffet at Arwana.”
 of 5 bubbles OOF_Traveller, 23 Jan 2017 | Read review
“Lagoon rooms have direct access to the pools if you aren't a beach lover.”
 of 5 bubbles 718joannej, 21 Jan 2017 | Read review
“Lagoon access, have breakfast pre-paid”
 of 5 bubbles marknic63, 13 Jan 2017 | Read review
“High floors have good views”
 of 5 bubbles 398tracyf, 12 Jan 2017 | Read review
“Choose a Lagoon pool on the ground floor, this way you will have room access to your own large style Laguna pool... its brilliant.”
 of 5 bubbles Tonyrandall3, 9 Jan 2017 | Read review
5 of 5