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The Laguna, a Luxury Collection Resort & Spa

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Traveller (4168)
Pool & Beach (889)
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Overview
  • Excellent71%
  • Very good20%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“butler service”(276 reviews)
“kulkul bar”(73 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Beachfront
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
Offers from The Laguna, a Luxury Collection Resort & Spa
Offers & Announcements: Timeless Package: 20% Off
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Offers from The Laguna, a Luxury Collection Resort & Spa
Offers & Announcements: Timeless Package: 20% Off
Hotel deals
Rooms
30 Apr1 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,540)
There are newer reviews for The Laguna, a Luxury Collection Resort & Spa
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2,818 results
Traveller rating
1,950
562
193
68
45
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1,950
562
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68
45
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All reviewsbutler servicearwana restaurantkulkul barcornerstone delikul kul bara lagoon view roomour honeymoonlagoon accessbeach frontaccess roomwelcome drinkreal balirestaurants and barssun loungersshopping centrebeach barnice beach
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1,151 - 1,155 of 2,818 reviews
Reviewed 20 May 2015

Loved that it is nestled in Nusa Dua - beach is great. check in was paperless and you are greeted and seated at the luxurious lobby once you arrive and served with a really nice welcome drink. Rooms may seem a little dated, but it...More

Thank travelbunny0306
Response from thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & SpaResponded 22 May 2015

Dear travelbunny0306, Greetings from The Laguna Resort & Spa! We are pleased to read your favorable review regarding our Resort, grounds and the beach. We really appreciate your highlight on our strategic location and indeed our resort is nestled within Nusa Dua serene environment in...More

Reviewed 19 May 2015

From the moment you arrive at the resort you are warmly greeted and that sense of warmth extends throughout your stay. This resort is an oasis of calm, but it also offers its guests a variety of restaurants and facilities to choose from. The spa...More

Thank paulawales_11
Response from thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & SpaResponded 22 May 2015

Dear paulawales_11, Warmest wishes from The Laguna Resort & Spa! Happily we read your favorable review regarding your experience with us from the moment you arrive until departure and that everything we offered had fulfill to your satisfaction. We are really proud that our hard...More

Reviewed 19 May 2015

I really enjoyed my stay at this hotel - the welcome is fantastic and the staff are very friendly and helpful. I wanted this holiday to be a complete resort holiday relaxing by the pool and beach and the location of The Laguna definitely makes...More

1  Thank FarzyB
Response from thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & SpaResponded 22 May 2015

Dear FarzyB, Greetings from The Laguna Resort & Spa! It is pleasing to learn that you had awonderful and enriching experience at The Laguna Resort & Spa. We really appreciate your feedback regarding inconsistent of service from our team and I have addressed your constructive...More

Reviewed 18 May 2015

Amazing resort, with great service. Different pool in/surround the hotel. We were able to get a room on the side of the pool. Slide the door open and jump into the water anytime. Can't really beat that! Make sure you spend a whole day at...More

Thank W S
Response from thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & SpaResponded 22 May 2015

Dear W S, Warmest wishes from The Laguna Resort & Spa! We really appreciate your kind feedback regarding our service and facilities and we are happy to learn that we have contributed in some small way to making your stay with us a most memorable...More

Reviewed 16 May 2015

hey I have been there for my honeymoon n I enjoyed thoroughly ..the laguna is vast , they provide with all kind of meal.. this hotel resort is in beach.. rooms r spacious n very good. I simply loved itMore

1  Thank nikitasarrof
Response from thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & SpaResponded 22 May 2015

Dear nikitasarrof, Warmest wishes from The Laguna Resort & Spa, Nusa Dua Bali! We are glad to learn that you had a wonderful honeymoon experience with us and we are proud that you decided to spend one of your special moments at our Resort. Thank...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Pool
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Babysitting
Shuttle Bus Service
Airport Transportation
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Tennis Court
Bar/Lounge
Spa
Hot Tub
Pool
Outdoor pool
Details
Price range
US$161 - US$302 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Nusa Dua
#6 Family Hotel in Nusa Dua
#7 On the Beach Hotel in Nusa Dua
#8 Spa Hotel in Nusa Dua
#9 Luxury Hotel in Nusa Dua
#9 Romantic Hotel in Nusa Dua
Room types
Suites, Family Rooms, Non-Smoking Rooms
Details
Price range
US$161 - US$302 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Nusa Dua
#6 Family Hotel in Nusa Dua
#7 On the Beach Hotel in Nusa Dua
#8 Spa Hotel in Nusa Dua
#9 Luxury Hotel in Nusa Dua
#9 Romantic Hotel in Nusa Dua
Room types
Suites, Family Rooms, Non-Smoking Rooms
Add Photo Photos
Traveller (4168)
Pool & Beach (889)
Room & Suite (834)
Dining (292)
Amenities (25)
Business Centre & Event Rooms (14)
Family and Play Areas (6)
Questions & Answers
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Alvin Y
8 April 2018|
Answer
Response from lawrencejg2015 | Reviewed this property |
So the Laguna is a 5* property, part of Starwood Group. Whether or not you are allowed to add a 3rd person to any given room - contact the hotel directly. Most properties allow 2 people in a room + your kids (within... More
0
Votes
Pisces2102
3 April 2018|
AnswerShow all 7 answers
Response from Maldivi | Reviewed this property |
Hi there, You may ask hotel in advance , what side are pool access rooms with afternoon sun. As I remember, rooms facing outer pool and Melia hotel , have afternoon sun. Please, have in mind that balcony is small, just to... More
0
Votes
Room Tips
"I would always recommend a pool access room."
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"Every room type is very good (we have tried almost all (Villas are worth it)"
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"They have rooms directly accessing the pools, if you like."
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"garden view"
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