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The Laguna, a Luxury Collection Resort & Spa

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Traveller (4279)
Pool & Beach (902)
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Overview
  • Excellent71%
  • Very good20%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“butler service”(276 reviews)
“kulkul bar”(73 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Beachfront
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
Additional information
Offers from The Laguna, a Luxury Collection Resort & Spa
Offers & Announcements: Hot Escape Deal: 20% Off
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Offers from The Laguna, a Luxury Collection Resort & Spa
Offers & Announcements: Hot Escape Deal: 20% Off
Hotel deals
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Rooms
10 Jun11 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,594)
There are newer reviews for The Laguna, a Luxury Collection Resort & Spa
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196
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1,981
570
196
68
47
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1,171 - 1,175 of 2,862 reviews
Reviewed 6 June 2015

This is our second visits within 6 months. All our expectations were met and exceeded. The resort is between 4 to a 5 stars rating located within the exclusive Nusa Dua section. Has lovely beach front location but small enough to give it a personal...More

Thank Charles C
Response from thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & SpaResponded 10 June 2015

Dear Charles C, Greetings from The Laguna Resort & Spa, Nusa Dua Bali! It is a great pleasure to read your favorable review and learn that you once again had a memorable and enriching stay with us. The entire of The Laguna Family is looking...More

Reviewed 4 June 2015

Although this place is quite cooperate and caters for a lot of people, we were surprised how well it had been done and how much we enjoyed our five night stay. ROOMS The rooms are very spacious, and although they definitely need a pick-me-up (looking...More

3  Thank NeeleJason
Response from thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & SpaResponded 10 June 2015

Dear NeeleJason, Warmest greetings from The Laguna Resort & Spa, Nusa Dua Bali! Thank you for sharing your wonderful experience with us on Tripadvisor. We appreciate your highlights in regards to our hotel grounds, facilities and the services from our team. Also we are glad...More

Reviewed 4 June 2015

This really is an excellent resort hotel although I stayed on business for only one night, I would have been happy to stay for more. The food was great, the staff were very friendly and helpful and the facilities were excellent.More

Thank Martin H
Response from thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & SpaResponded 10 June 2015

Dear Martin H, Warmest greetings from The Laguna Resort & Spa, Nusa Dua Bali! Thank you for sharing your memorable and enriching experience on TripAdvisor and that you love the service delivered by our associates. The entire of The Laguna Family is look forward to...More

Reviewed 3 June 2015

We've just come back from an 8 day stay at this amazing resort. We were there for a seminar for the better half but we allowed ourselves some extra days to explore and enjoy this place. This was our first time to Nusa Dua and...More

5  Thank Pina W
Response from thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & SpaResponded 10 June 2015

Dear Pina W, Warmest greetings from The Laguna Resort & Spa, Nusa Dua Bali! Firstly, we would like to thank you for your precious time to contribute a review on our TripAdvisor page and much appreciate your insight regarding the service from arrival until your...More

Reviewed 1 June 2015 via mobile

Of the Starwood properties in Nusa Dua, this is my favourite and the best. The St Regis is flashy but without a local flavour, glamour without substance. And the Westin is more like a Best & western from the Gold Coast with seafood beer garden...More

4  Thank eugenio01
Response from thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & SpaResponded 4 June 2015

Dear eugenio01, Warmest wishes from The Laguna Resort & Spa, Nusa Dua Bali! Thank you for taking the time to write a review on TripAdvisor! Besides the positive feedback, we also appreciate for your constructive comment and we would like to sincerely apologize for missed...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Pool
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Babysitting
Shuttle Bus Service
Airport Transportation
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Tennis Court
Bar/Lounge
Spa
Hot Tub
Pool
Outdoor pool
Details
Price range
US$170 - US$292 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Nusa Dua
#6 Family Hotel in Nusa Dua
#8 On the Beach Hotel in Nusa Dua
#9 Romantic Hotel in Nusa Dua
#9 Spa Hotel in Nusa Dua
#10 Luxury Hotel in Nusa Dua
Room types
Suites, Family Rooms, Non-Smoking Rooms
Details
Price range
US$170 - US$292 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Nusa Dua
#6 Family Hotel in Nusa Dua
#8 On the Beach Hotel in Nusa Dua
#9 Romantic Hotel in Nusa Dua
#9 Spa Hotel in Nusa Dua
#10 Luxury Hotel in Nusa Dua
Room types
Suites, Family Rooms, Non-Smoking Rooms
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Traveller (4279)
Pool & Beach (902)
Room & Suite (834)
Dining (301)
Amenities (25)
Business Centre & Event Rooms (14)
Family and Play Areas (6)
Questions & Answers
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walkertam
15 May 2018|
AnswerShow all 2 answers
Response from shaishav | Reviewed this property |
You can ask for lagoon facing rooms which are adjascent and/or interconnected. The hotel will accomodate this. There is an odd step up to the toilet and a step down while entering the room.
0
Votes
sroostan
28 April 2018|
AnswerShow all 3 answers
Response from Hanh D | Reviewed this property |
You can either book at the hotel or organise your own itinerary or tours online. The Laguna concierge is very helpful and happy to help you with all the booking. In our case we had our own itinerary and we booked a car and... More
0
Votes
Elizabeth G
26 April 2018|
AnswerShow all 6 answers
Response from Captainyellowblue | Reviewed this property |
Hi there, first I want to wish you a lovely trip and indeed you are going to enjoy Bali a lot it’s a very tropical island and people are so sweet. When I went early April the weather very hot and humid, but still enjoyed... More
0
Votes
Room Tips
"We used our "lagoon access" in our suite several times, and the room itself was luxurious. We found..."
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"Don't go there..."
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"Lagoon view rooms are recommended."
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"Room on ground floor not in shade, and opening to a lagoon pool"
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