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The Laguna, a Luxury Collection Resort & Spa

LuxuryCollectionUS$123*
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#11 of 53 Hotels in Nusa Dua
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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The Laguna, a Luxury Collection Resort & Spa
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2,999 Reviews from our TripAdvisor Community

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Showing 2,396: English reviews
Helsinki, Finland
Reviewed 8 January 2014

We had wonderful 2 weeks stay at Laguna Resort and Spa. Amazing, superb experience, great location in Nusa Dua, great service. Right in the Denpasar airport there was a warm, cheerful and personal welcome and a hotel car waiting us. We had a Deluxe Garden view room, it was a clean, nice and quiet. Breakfast buffet was perfect in Banyubiru,...

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3Thank ExplorersFinland
thelagunabali, Director of Sales at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear ExplorersFinland, Warmest greetings from The Laguna Resort & Spa! Thank you for taking some of your precious time to share your favorable review. We are glad to learn that you had a flawless and memorable stay with us and that you enjoyed our service and facilities. It is pleasing to learn that our staff had taken care of you...

Lagos, Nigeria
Reviewed 8 January 2014

If you are looking for that luxury resort, which will keep you to itself, then Laguna is the place. One of the many luxury resorts in Nusa Dua, it is as good as it gets. The private beach is amazing, with loads of activities to do. We were there during our honeymoon, and didn't feel like leaving the place. The...

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2Thank sumeetsingh86
thelagunabali, Director of Sales at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear Sumeetsingh86, Warmest wishes from The Laguna Resort & Spa! We are happy that you both had a wonderful and memorable honeymoon at our Resort and we really appreciate your very positive feedback regarding our resort, grounds, facilities, and hospitality service. We do hope that your nice impression of our Resort will bring you back here in the near future....

Reviewed 5 January 2014 via mobile

The Laguna was a beautiful resort with quality customer service, from the manager on down. The restaurants were worthwhile and the store on the property had a good selection (albeit a bit pricey). Nusa Dua is a great beach and the stretch in front of the resort is particularly nice. Highly recommended.

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1Thank Blackjm76
thelagunabali, Director of Sales at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear Blackjm76, Warmest wishes from The Laguna Resort & Spa! We are glad to read your favorable review regarding our Resort, restaurants and the team. Your positive feedback is in line with the surrounding reviews and we are really proud that we have contributed in some small way to making your experience with us a flawless one We really thank...

Chicago, Illinois
Reviewed 5 January 2014

We stayed for 3 nights and had a relaxing stay. The staff was very friendly and accommodating. The food at the hotel is great and the ability to also dine at the Westin next door provides additional options. The rooms were comfortable and quiet and provided everything you needed. The pool/beach area was great and the cabanas are incredibly affordable...

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1Thank akigujit
thelagunabali, Director of Sales at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear akugujit, Greetings from The Laguna Resort & Spa, Nusa Dua Bali! Thank you for sharing your wonderful experience with us on Tripadvisor. We appreciate your highlights in regards to our service and facilities and we are glad to learn that everything we have offered along your stay has lived up to your expectation. On behalf of The Laguna family,...

Jakarta, Indonesia
Reviewed 5 January 2014

We booked 5 rooms and we had wonderful stays in this hotel. Though room was smaller compared to the previous hotel we stayed, service and staffs attitude are superb and excellent! It would have been even more enjoyable if the hotel can start planning for refurbishing its room since the whole property and staffs are all outstandingly very good.

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Thank Ria900
thelagunabali, Director of Sales at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear Ria900, Warmest wishes from The Laguna Resort & Spa! It is a pleasure to heard your wonderful stay at the Resort recently and thank you for your feedback regarding the room refurbishment. We will take your comments into consideration for our improvement in the future. We look forward to welcoming you back to The Laguna Resort & Spa in...

Kuala Lumpur, Malaysia
Reviewed 4 January 2014 via mobile

Stayed here on a business trip and relaxation. I must say, it's gorgeous. ..my room has been upgraded and there's nothing more I could've asked for. The room was nice, clean and spacious. Staff were so friendly. I did my yoga one to one session early in the morning..facing the sea. It's peaceful and quiet... I would definitely come back...

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Thank Hanna R
thelagunabali, Director of Sales at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear Hanna R, Warmest wishes from The Laguna Resort & Spa! Thank you for taking some of your precious time to write a favorable review regarding our Resort on Tripadviosr. We really appreciate your positive insight regarding The Laguna and our hospitality service. We are committed to always improve all aspects of our Resort including our property and service quality...

Singapore, Singapore
Reviewed 3 January 2014

Great features and service! Staff: Impeccable! Friendly, always with a smile in the face and available to help. Room: We booked an executive suite, but at arrival they upgraded us to a larger suite. Huge living room, great bed and details. One of the best rooms I ever slept in. Pools: several lagoon pool - some with more privacy and/or...

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Thank FCapelao
thelagunabali, Director of Sales at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear FCapelao, Warmest greetings from The Laguna Resort & Spa! We are glad that you had a wonderful and memorable stay at our Resort and we really appreciate your positive feedback regarding our service and facilities. Further, we are pleased to learn that everything we offered you along your stay has exceeded your expectation. We do hope your memorable stay...

Singapore, null, Singapore
Reviewed 3 January 2014

Staying in this hotel for 4 days over the long weekends before Christmas and enjoy my stay. Staff has been really friendly and helpful in providing guidance and tips for local attractions. The hotel do have a private beach shared with Westin in Nusa Dua and it's not crowded like the ones in Kuta. I do enjoy my time on...

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Helpful?
Thank Alvin C
thelagunabali, Director of Sales at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear Alvin C, Warmest wishes from The Laguna Resort & Spa! We are glad to read your favorable review regarding our Resort, grounds, rooms, and the team. Your positive feedback is in line with the surrounding reviews and we are really proud that we have contributed in some small way to making your experience with us a flawless one. Thank...

Shanghai, China
Reviewed 2 January 2014

Stayed for 8 days with family, including a 8 year old and a 3 year old! Overall, the expereince was close to perfection. Let me start by putting together the pros & cons : Pros : - The staff & service is impeccable! Room service, Concierge, Restaurant Staff & the Beach folks are all out to provide the best service...

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1Thank RakeshShanghai
thelagunabali, Director of Sales at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear RakeshShanghai, Warmest wishes from The Laguna Resort & Spa! Thank you for residing with us and we really appreciate your thorough review regarding our resort, its service and facilities. Further we are glad to learn that everything we offered you has met your satisfaction. We have very well noted all your constructive feedback and shared with relevant departments for...

Sydney, Australia
Reviewed 2 January 2014

The staff are incredible, friendly and smile everytime you walk past. The beachside with the cabanas is superb and massages by the beach the perfect way to unwind. Everything was very clean from the room, the pools and dining. Family and couple friendly. The only thing that was a little pricey for what was given was the compulsory $250US New...

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Thank Bianca D
thelagunabali, Director of Sales at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear Bianca D, Warmest wishes from The Laguna Resort & Spa! We really appreciate your kind feedback regarding our service and facilities and we are pleased to learn that you had a memorable stay with us. We do hope your nice experience with us will always brings you back to The Laguna Resort & Spa in the near future. Sincerely...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
Arwana Restaurant
Arwana Restaurant
Cuisines: Seafood, European, Indonesian
Banyubiru Restaurant at The Laguna, Bali
Banyubiru Restaurant at The Laguna, Bali
Cuisines: Asian, Indonesian, International
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Pool
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Babysitting
  • Shuttle Bus Service
  • Airport Transportation
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the exclusive Nusa Dua resort area, on Bali's most beautiful beach, the Laguna Resort & Spa boast panoramic view of Indian Ocean. The 257 guest rooms and 19 suites combine modern Balinese style with evocative tropical garden or lagoon views, the resort’s unique Lagoon Access Rooms allow you to step from your private balcony directly into crystal-clear lagoon waters while the 11 pool villas feature expansive private pools. Enjoy our seven swimmable lagoons, the first swimmable lagoon in the world, stretching over 5,000-square-metres though the resort. The Lagoon Spa promises unforgettable activities while our 24-hour Butler Service ensures a matchless experience. The Laguna Resort & Spa offers a wide range of dining options featuring cuisines from around the world. Banyubiru featuring pan-Asian and International cuisines. Arwana, a beachfront restaurant, offers an extensive and unparalled premium coastal cuisine with fresh and live seafood as well as an oyster and sushi bar. Cornerstone features a wine room with a unique setting for private dining and a deli highlighting a sambal corner, a variety of homemade ice creams, chocolates, cakes and daily specialties from the rotisserie oven. In addition, our poolside Kul Kul Bar, Cascade Garden Lounge and Bar, and Sapphire Lagoon Bar offer signature cocktails, wine, spirits and light bites. ... more   less 

Additional Information about The Laguna, a Luxury Collection Resort & Spa

Address: Kawasan Pariwisata Nusa Dua Lot N 2, Nusa Dua 80363, Indonesia
Region: Indonesia > Bali > Nusa Dua Peninsula > Nusa Dua
Price Range: $206 - $383 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Laguna, a Luxury Collection Resort & Spa 5*
Number of rooms: 287
Reservation Options:
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Also Known As:
The Laguna, a Luxury Collection Hotel Nusa Dua
The Laguna, a Luxury Collection Resort And Spa
Laguna Hotel Nusa Dua
The Laguna Hotel
The Laguna, a Luxury Collection Resort & Spa Bali/Nusa Dua
Hotel Style:
#3 Business Hotel in Nusa Dua
#7 Family Hotel in Nusa Dua
#9 Romantic Hotel in Nusa Dua
#10 On the Beach Hotel in Nusa Dua
#11 Luxury Hotel in Nusa Dua
#11 Spa Hotel in Nusa Dua
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Questions & Answers

Here's what travellers have asked, with answers from The Laguna, a Luxury Collection Resort & Spa staff and other travellers.
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Questions? Get answers from The Laguna, a Luxury Collection Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Facing lagoon, walk right in !”
  • Photo of Beach
1LifeTravel, 23 May 2017 | Read review
“We were on third floor and found it extremely quiet.”
gregcl, 23 May 2017 | Read review
“By choosing the pool access room , although it's dearer and you like water it's a must , book the rear which is not as sunny and quieter.”
olivos2016, 22 May 2017 | Read review
“We had a ground floor Lagoon Access room.”
Debbied21, 22 May 2017 | Read review
“Rooms with Pool Access are fantastic”
lucygericevich, 17 May 2017 | Read review
5 of 5
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US$123* /night
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Prices are for 1 room, 2 adults
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