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Novotel Bali Nusa Dua Hotel & Residences

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Jl. Pantai Mengiat ITDC Complex, Nusa Dua 80363 Indonesia
7 people are viewing this hotel
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US$73
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Free cancellation until 05/10/22
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (2773)
Room & Suite (791)
Pool & Beach (484)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 29/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Novotel Bali Nusa Dua Hotel & Residences
Updated 29/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#32 of 63 hotels in Nusa Dua
Location
Cleanliness
Service
Value
Travellers' Choice
Novotel Bali Nusa Dua Hotel is located in the heart of tranquil Indonesia Tourism Development Corporation, Nusa Dua. Close to Bali International Convention Center, Bali Nusa Dua Convention Center, and Bali Collection. Only 45 minutes away from the famous Uluwatu Temple, and within 5 minutes walking to Bali National Golf Club. It features 169 beautifully appointed rooms and suites, many with pool and garden views. The hotel offers five stars resort facilities including private beach club well-known for the beautiful sunrise view, 1500 sqm lagoon pool, spa, sauna, fitness center, kids club, meeting and conference rooms. Spacious rooms, some are fully equipped with living room, dining, kitchen and private balcony or pool.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness classes
Poolside bar
Beach
Bicycle rental
Kids stay free
Secured parking
Wifi
Pool / beach towels
Outdoor pool
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Aerobics
Evening entertainment
Babysitting
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Taxi service
Business Centre with Internet Access
Conference facilities
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Head massage
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Sun loungers / beach chairs
Sun umbrellas
24-hour check-in
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Additional bathroom
Housekeeping
Private balcony
Room service
Kitchenette
Flatscreen TV
Safe
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Modern
Languages Spoken
English, Indonesian
3657Reviews185Q+A100Room tips
Traveller rating
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Most Recent
Vulcan90049 wrote a review 23 Sep
Nambucca Heads, Australia788 contributions45 helpful votes
We booked our stay in Late August with our Accor Vacation Club points and everything was absolutely Amazing. We had a 1 Bedroom Club on the 2nd level at the back close to Pause Cafe entrance and it was not too far to the pools and restaurant area, The property itself is Fantastic,, very well maintained and the Staff were excellent, Had absolutely no problem hooking up the WIFI as soon as we arrived, and we were connected the whole time we were there, Breakfast buffet is great value,, Highly recommended and we loved it so much we have already booked to return in January 2023
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Date of stay: August 2022
Value
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Novotel Bali Dua, Other at Novotel Bali Nusa Dua Hotel & Residences
Responded 2 days ago
Dear Vulcan90049, Thank you for taking your valuable time to share about your recent experience. It is very glad to read your great feedback. I am pleased to know that you had a great stay with us and your reviews are truly valued. I can assure you that our team will be very happy to know that you enjoyed your stay. I do hope this experience will lead you back to us in the near future. Thank you again for sharing your experience, we look forward to welcome you back on your next visit to Bali. Kind Regards, Christophe Bernard Keramaris General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
dwardani wrote a review 22 Sep
Jakarta, Indonesia9 contributions
+1
Booking 2 standard room and upgraded to 2-bedroom apt with pool - which was great, but of course it came with high expectation. The apt was a bit gloomy, lots of big ants in the room and found some on the bed. They provided Baygon in the room though. I feel itchy when laying on the bed.. couldn't sleep weel the whole night. The plunge pool in the back terrace area actually quite nice but it would be better with some maintenance. Basic bathroom amenities such as toothbrush was not provided and they said we need to request - which was a bit unusual for Novotel level. Can't connect to the wifi internet and after some remote assistance a staff came to the room tried to resolve the problem and finally said he couldn't fix it as the IT guy already off work. The next day they called me to try again as the IT staff already fixed it but it was useless as we were about to check out already. The worst part was finding a house lizard inside the fridge which was so disgusting. The beach is nice and clean although we need to walk or take shuttle to the private beach area. This resort is actually very nice but the property/room need to be well maintained/upgraded and service needs to be improved. I would say this is the worst experience staying in Accor group properties. Definitely not according to Accor standard.
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Novotel Bali Dua, Other at Novotel Bali Nusa Dua Hotel & Residences
Responded 2 days ago
Dear dwardani, Thank you for taking the time and effort to post your review following your recent experience in our hotel. It is very much regret to read comments from a guest who had unpleasant experience at the hotel as all guest commentaries are seriously taken and all respective departments are alerted in order to make changes as deemed necessary to maintain our hospitality standards. Your remarks have been well documented and will certainly be looked into. Once again thank you for bringing this point to our attention, in the meantime I wish you all the best for your future travel. Kind Regards, Christophe Bernard Keramaris General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rolf I wrote a review 21 Sep
65 contributions4 helpful votes
+1
Great facilities (food, drinks, entertainment and gym / massage), close to the beach, other warungs nearby to grab a meal or drink, shopping in the street markets. The staff are super helpful and willing to please. A great place to relax or see the sights.
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Date of stay: September 2022Trip type: Travelled with family
Room Tip: If game, try the local warungs a few streets back. Get the bluebird app for cheap fixed price...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Novotel Bali Dua, Other at Novotel Bali Nusa Dua Hotel & Residences
Responded 2 days ago
Dear roifi235 Thank you for taking your review. It is always a pleasure to receive positive feedback. I am pleased to know that you had a great stay with us. Your comments are truly valued. I can assure you that our team will be very happy to know that you enjoyed your stay. I do hope this experience will lead you back to us in the near future. Thank you again for sharing your experience, we look forward to welcome you back on your next visit to Bali. Kind Regards, Christophe Bernard Keramaris General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Gam wrote a review 17 Sep
Kuta, Indonesia2 contributions
Booked the 3 bedrooms with pool Huge room and so comfortable Big space for family The beach also very beautiful and clean Makesure you take a beautiful picture at the beach Really enjoyed our stay and for sure will come back See you again Novotel, our second home
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Novotel Bali Dua, Other at Novotel Bali Nusa Dua Hotel & Residences
Responded 1 week ago
Dear Windy, Thank you for taking your valuable time to share about your recent experience at the Novotel Bali Nusa Dua Hotel & Residences. I am pleased to know that you had a great stay with us. I can assure you that our team will be very happy to know that you enjoyed your stay. I do hope this experience will lead you back to us in the near future. Thank you again for sharing your experience, we look forward to welcome you back on your next visit to Bali. Kind Regards, Christophe Bernard Keramaris General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cosmopolitan277780 wrote a review 16 Sep
Toorak, Australia4 contributions4 helpful votes
We have recently enjoyed an excellent ten-day holiday at the Novotel Nusa Dua Resort. The main positive attribute of the hotel is the staff who are friendly, helpful and professional. We received exceptional customer service from Ms Fortuna (Guest Relations) who checked us in. She also helped us with delayed baggage and showed a lot of concern when I was unwell. Mrs Lia was also very helpful. We enjoyed the one bed-roomed apartment which we had booked which was spacious and well furnished. The cleaning service was excellent. The improvements I suggest are the inclusion of a microwave and brighter lighting. We used the restaurant for most meals and were very happy with the variety and quality of the food. Ms Awantari, who works in the restaurant, is a credit to the Novotel brand and was consistently friendly, helpful and professional. We enjoyed the hotel’s gardens and extensive pool area which are well maintained. The Beach Club was easily accessible with the three minute shuttle bus, the drivers were all friendly and helpful. This was our first visit to Bali, and we are already looking forward to our next holiday at the Novotel Nusa Dua.
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Date of stay: September 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Novotel Bali Dua, Other at Novotel Bali Nusa Dua Hotel & Residences
Responded 6 days ago
Dear Cosmopolitan 277780 Thank you for taking your valuable time to share about your recent experience at the Novotel Bali Nusa Dua Hotel & Residences. I am very glad reading your positive review. We strive to continuously improve the quality of our services to give better experience for our guest. We noted your remarks concerning to the lighting and Microwave, and we carefully reviewed certain minor points you mentioned. Please assure that your feedback has been well documented and will be certainly looked into. On the positive note, we are glad to know that the service delivered by our team member especially Fortuna, Lia and Awantari were gave you a great impression and had a good impact in your overall experience. Once again thank you for your review, in the meantime I am wishing you all the best for your future travel. Kind Regards, Christophe Bernard Keramaris General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Komang wrote a review 9 Sep
1 contribution
We had a great experience at Novotel Nusa Dua Bali. The hotel room is perfect for a family of six as I booked 3 bedroom villas. All of us very enjoy the facility of private pool. The room was spacious for the kids to move around. The hotel breakfast buffet is amazing, have lots of food to choose. The location is great, took 10 minutes’ walk to the beach. This hotel definitely offers good value if you're travelling with all of your family. We would definitely comeback. .
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Novotel Bali Dua, Other at Novotel Bali Nusa Dua Hotel & Residences
Responded 2 weeks ago
Dear FerryLingga86, Thank you for taking your valuable time to share about your recent experience. It is always a pleasure to receive positive feedback. I am pleased to know that you had a wonderful stay with us. Your comments are truly valued. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Mamik Lailiyah Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ahmad wrote a review 9 Sep
1 contribution
We really enjoyed our stay. This is the best hotel we ever stayed. The room is very big and clean. Our room with private pool, its really amazing. The breakfasts were great the staff were all very polite. We have BBQ dinner and we love it. Staff were offering us to have experience for photo shoot. We took a picture at the garden and the beach, it is really fun!! . Thank you Novotel to make my stay so wonderful. We will come back again!
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Date of stay: September 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Novotel Bali Dua, Other at Novotel Bali Nusa Dua Hotel & Residences
Responded 2 weeks ago
Dear Mulyadi123456, Thank you for taking your valuable time to share about your recent experience at the Novotel Bali Nusa Dua Hotel & Residences. It is always a pleasure to receive positive feedback. I am pleased to know that you had a great stay with us and your reviews are truly valued. I can assure you that our team will be very happy to know that you enjoyed your stay. I do hope this experience will lead you back to us in the near future. Thank you again for sharing your experience, we look forward to welcome you back on your next visit to Bali. Kind Regards, Mamik Lailiyah Guest Experience Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dirga wrote a review 7 Sep
1 contribution
We really enjoyed this hotel. Cannot fault, our stay is amazing. The swimming pool is huge and this is the facility that I love the most. Staff are so friendly and helpful. Nice big rooms and a great buffet breakfast. We also really enjoyed the dinner buffet on a Friday night. We get a chance to dance with the dancer of cultural show. Thank you for all staff as you are delivering your best service for us to experience your culture. I will come back next year to this lovely place.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Novotel Bali Dua, Other at Novotel Bali Nusa Dua Hotel & Residences
Responded 2 weeks ago
Dear OOMYUSS, Greeting’s from Novotel Bali Nusa Dua Hotel & Residence. We appreciate the time you have spent on providing the feedback. We are glad to know that you have great stay with us and that the products, services as well as facilities provided were up to your expectations. We are very pleased to share your feedback with the entire team and we are extremely happy to see our efforts well rewarded with your wonderful review. Once again thank you for sharing your feedback, we are looking forward to welcome you back and we will always be your home at Novotel Bali Nusa Dua Hotel & Residence. Kind Regards, Mamik Lailiyah Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Evelyn Junella W wrote a review 1 Sep
24 contributions12 helpful votes
Terrible service. Unfriendly staff. Old rooms. Better pricing for much better standard elsewhere. Staff are not smiley, breakfast are poor standard. Not sure why the rest of the review is 4 stars. Not recommended for family or solo travel
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Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Novotel Bali Dua, Other at Novotel Bali Nusa Dua Hotel & Residences
Responded 3 weeks ago
Dear EvelynJunellaW, First and foremost, we do apologize for any inconvenience you may have experienced during your stay. In order for us to understand your expectations, we would very much appreciate if we could communicate further to have details explanation so we could take a corrective action. Kindly contact our team directly at guest.experience@novotelnusaduabali.com I am looking forward to read your email, in the meantime assuring you of our best attention. Kind regards, Christophe B. Keramaris General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
zoezew wrote a review Aug 2022
The Royal Town of Sutton Coldfield, United Kingdom50 contributions91 helpful votes
We stayed in the 3 bed villa with our pool which was really lovely. Read reviews saying it was tired and dated but we found it had a real Balinese feel which is what we wanted. Yes bits could do with some TLC but we were very happy there. The bedrooms, lounge and bathrooms are all huge with lots of clothes space. The main pools are lovely and the beach is only a short distance on the free shuttle and again very beautiful. Staff here were always so friendly and polite. Only point that we could have improved on was the fruit at breakfast as they only had papaya and melon and my kids were desperate for bananas or mangos! Ideally located for local shops and restaurants too.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Novotel Bali Dua, Other at Novotel Bali Nusa Dua Hotel & Residences
Responded 2 weeks ago
Dear zoezew, Thank you for taking your valuable time to share about your recent experience at the Novotel Bali Nusa Dua Hotel & Residences. I am very happy reading your positive review. At this time, I would also like to take this opportunity to thank you for your observations as your feedbacks are very important for us to continuously improve the quality of our service. We noted your remarks concerning to the “Fruit at the breakfast”. Please assure that your feedback has been well documented and will be certainly looked into. On the positive note, we are glad to know that the friendliness of our staff had a good impact in your overall experience. Once again thank you for your review, in the meantime I am wishing you all the best for your future travel. Kind Regards, Mamik Lailiyah Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$78 - US$108 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel bali nusa dua hotel and residences, novotel nusa dua bali, nusa dua novotel
LOCATION
IndonesiaBaliNusa Dua PeninsulaNusa Dua
NUMBER OF ROOMS
169
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Frequently Asked Questions about Novotel Bali Nusa Dua Hotel & Residences
Which popular attractions are close to Novotel Bali Nusa Dua Hotel & Residences?
Nearby attractions include Mengiat Collection (0.4 km).
What are some of the property amenities at Novotel Bali Nusa Dua Hotel & Residences?
Some of the more popular amenities offered include free wifi, a pool, and a spa.
Which room amenities are available at Novotel Bali Nusa Dua Hotel & Residences?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Novotel Bali Nusa Dua Hotel & Residences?
Guests can enjoy a poolside bar, breakfast, and free instant coffee during their stay.
Is parking available at Novotel Bali Nusa Dua Hotel & Residences?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Novotel Bali Nusa Dua Hotel & Residences?
Conveniently located restaurants include King Cole Bar at The St. Regis Bali Resort, Warung Bule & Susy, and Tropical Restaurant Mengiat.
Are there opportunities to exercise at Novotel Bali Nusa Dua Hotel & Residences?
Yes, guests have access to a pool and fitness classes during their stay.
Does Novotel Bali Nusa Dua Hotel & Residences have an airport shuttle?
Yes, Novotel Bali Nusa Dua Hotel & Residences offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Novotel Bali Nusa Dua Hotel & Residences have airport transportation?
Yes, Novotel Bali Nusa Dua Hotel & Residences offers airport transportation for guests. We recommend calling ahead to confirm details.
Does Novotel Bali Nusa Dua Hotel & Residences offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Novotel Bali Nusa Dua Hotel & Residences?
The staff speaks multiple languages, including English and Indonesian.