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Collection O 5 Bellevue Heritage

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138, Jalan Dharmawangsa, Nusa Dua 80361 Indonesia
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About

#40 of 52 Specialty lodging in Nusa Dua
Location
Cleanliness
Service
Value
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Restaurant
Children Activities (Kid / Family Friendly)
Airport transportation
BBQ facilities
Baggage storage
Parking
Wifi
Hot bath
Outdoor pool
Private pool
Car hire
Non-smoking hotel
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Additional bathroom
Desk
Room service
Kitchenette
Microwave
Bath / shower
Safe
Seating area
Separate dining area
Sofa
Bottled water
Kitchenware
Complimentary toiletries
Hair dryer
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Room types
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Indonesian
46Reviews3Q+A3Room tips
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Bellelabelle wrote a review Oct 2019
Nusa Dua, Indonesia45 contributions11 helpful votes
We were happy got a villa for 200k rupiah for a night and we know thats not gonna be something fancy villa.We booked the villa from booking.com and it was said NOT SHARING VILLA AND ITS ONE BEDROOM VILLA WITH PRIVATE POOL!basically we know what we paid is what we get BUT on the last night of my stay i was alone in the room and my boyfriend just went home early so i’m TOTALLY alone in the villa and then problem came up,in the passmidnight,i heard someone just jumping on the stairs and jumping on the on the 2nd floor like few times and make a noise, i thought it was a ghost! I scared to death,i’m shaking and idk what to do,then i call my best friend just to talk to me so i can go out from the villa and straight to reception,i cried in the reception because i thought it was a ghost cuz i drink a bottle of beer in the kitchen and suddenly the bottle move to my front door and i dont even KNOW there is someone living in my 2nd floor turned out after the staff told me they shared MY PRIVATE VILLA W/O TELLING ME! and this stupid white couple just make a noise because they thought i drink their beer who the fck i know there is person living there this white tourist is a moron too instead of knocked my room door or say hi they just made a noise like a kids after i fight with them they know ME WAS THERE ALL THE TIME WHAT AN IDIOT! I’m so UPSET ANGRY DISAPPOINTED ( VERY MUCH) in the same time. with the staff there who sell the villa without me knowing it and they just fckd up! NOT RECOMMENDED AT ALL!!!
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Date of stay: October 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Mikaho wrote a review Aug 2019
1 contribution3 helpful votes
Everything was so awful. They never mention at the site, online or even when you gonna checkin in that its a SHARING VILLA! They said IT'S A PRIVATE VILLA in online! So poor you if you got room at the second floor villa! No privacy cause guest at the first floor will got all the facilities that has been promised like kitchen, living room also the POOL! At the 2nd floor room will end up with small room and small balcony that's it! Such a joke they said that the room has a BATHTUB but nothing! Just shower and when I asked if there's any room that has BATHTUB they say none! So they scam people with their description! I can get this kind of room with much cheaper price! The features photo was all lie Don't get fool by it Complaining about this and all the staff can said was "sorry we just change the management so it's not normal yet" if you can't serve hospitality you shouldn't sell your room then
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Date of stay: August 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
4 Helpful votes
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Andy wrote a review Aug 2019
1 contribution3 helpful votes
I urge anyone who is thinking about staying here to avoid it like the plague. These peolle are con artists and thieves. The pictures or conleltelt outdated and there is mold and grime everywhere. There was no running water when we were there so asked to check out as we couldnt wash ourselves. After 100 emails and eventually getting booking.com involved they finally replied and agreed to give a refund. We revieved a mere 25% of what we paid and they refused to answer to any further emails. This place ruined our holiday and has left us out of pocket. It gives a terrible reputation to indonesia and i advise anyone who has considered staying here to look elsewhere. Absolute disgusting service and the worst experience i have ever had.
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Date of stay: July 2019Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
4 Helpful votes
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Deruls wrote a review Aug 2019
Jakarta, Indonesia32 contributions26 helpful votes
When we stay there, there is no water and no advance information when the water will be on so we are waiting quite long and it happens twice until the next day. We do understand that based on hotel staff information, their water pump were broken but we only need an advance clear information about it. However, this hotel need an improvement especially for the villa maintenance & cleanliness. King Koil bed is available however the TV channel did not working well. Would be a recommended place to stay in Nusa Dua area should they are concerning for the maintenance & cleanliness.
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Date of stay: August 2019Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Goen Xie wrote a review Jun 2019
Sidoarjo, Indonesia7 contributions1 helpful vote
Please notice that this hotel was not Horison anymore. bad cleanliness bad facility (no remote tv on the room, need TV repair on living room, need repair on WC) bad services bad location bad view need improvement in many sectors, this location also have bad access...
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Date of stay: June 2019
Location
Cleanliness
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Dayu W wrote a review May 2019
Mengwi, Indonesia456 contributions33 helpful votes
+1
Horison Bellevue Nusa Dua I had really bad experience with this hotel. I made a booking for 2 bedroom villa and confirmed it already. When I arrived, they give me one-bedroom villa as 2 bedroom was fully booked! When I asked, any chance we can get the original room, the staff said that he has no authority to decide as the management not available. Well, let see. The room was very far and when we in, the room full of DUSK! Living room was dirty, there was cigarettes butt on the floor , the bed was very bad, cupboard full of trash. it unacceptable. The pool? Oh my God! They never clean it up. There was mosquito larva. All is dirty. Then we looking for another hotel, they really ruined my day, my special birthday celebration. When I asked for refund or anything, they never replied the email. What a nightmare!!
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Date of stay: April 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Meilisaleonata wrote a review Apr 2019
18 contributions3 helpful votes
DON'T EVER COME HERE!!! The worst and most over-priced villa I've ever stayed on in Bali and I've lived here for 5 years. the photos are extremely outdated, the real villa is very old, floors were broken, we can't even close our bedroom door without having to kick it real hard. the villa was spacious but everything was so dirty, the sofa were dirty, the floors were dirty, i didn't even want to jump in the pool because i was so disgusted by the property. the bathroom walls were leaking and cracked, bathroom floors were disgusting and dirty. the towels they gave is also old and smelly. and the worst part of this is BED BUGS!!! i got a dozen of BED BUGS BITE in the morning!!! HORRIBLE HYGIENE!!! the breakfast was appalling, kitchen was so dirty and they don't even have enough staff to serve everyone, the cutleries were rusty. not to mention the horrible experience of check in and check out, no one to take our luggage and we have to wait a very long time to be served, credit card machine was also broken so we have to pay cash.
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Date of stay: March 2019
Rooms
Service
Sleep Quality
Trip type: Travelled with family
Room Tip: never stay here
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Terje wrote a review Mar 2019
5 contributions1 helpful vote
They have beatiful photos on the net, but when we arrived we met a dirty apartment where maintenance was missing. The space outside is sunny only in the pool. The reception does not have anything, even water! The Bluebird taxi dont drive her, because this is «in the middle of nowwhere». So we went for a walk to get some water and other supplies, but the road is quite dangerous. The «restaurants» near by are local «warungs». They prepare their food in various ways, like preparing the dough on the floor. We did not eat the first evening when we arrived. The next day we moved to Hotel Mercure, what a relief.
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Date of stay: February 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Stella F wrote a review Jan 2019
Bali, Indonesia11 contributions4 helpful votes
1.The first time i checked in at 13.00 WITA, there was no electricity ( they didnt top up the electricity token). I needed to call them by phone to notice them about it. 2. No towel. Yes, they didnt prepare towel in the bathroom. And yes, i called them again to ask for towels. 3. No mineral water provided. 4. They have a kitchen but they didnt provide plates, bowls, n whatever u need to cook. 5. Air con was so bad. 6. Leaking all over the place. 7. No slipper provided.
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Date of stay: January 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jay K wrote a review Aug 2018
Perth, Australia21 contributions2 helpful votes
+1
This Villa seems beyond fabulous to spend some quality time relaxing with your partner, right? Yes. Maybe not The pictures look fantastic however, the reality is very very far from it! We booked 4 nights in this resort visiting from overseas - we arrived shortly after 8pm - the check-in process was great! We were ushered to oir villa and what we thought would be a week of pure bliss, turned to an utter nightmare within minutes These are some of the very alarming issues we found within 10minutes of checking in An extremely strong smell of mould The shower was beyond dirty - not even an attempt to clean it has been made The tap in the main-bedroom was broken and not even on the sink The plugs in BOTH the bathrooms had live electrical wires that were exposed That strong mould smell? Oh yes. Turns out that was actually mould in : The floors, the mirrors, the sideskirts of the floor, the AC and the door! Within 30mins both me and my partner started falling ill with bad coughs and pounding headaches We requested to be moved to a different villa to only find that it was exactly the same! The worst part of all this is, we had contacted the host a week in advance, seeing reviews online that there was construction taking place in Jan’18 and asked if that has concluded and if the villa has been fixed with it’s known issues - we were told yes As this was a massive health and saftey hazzard for the both of us, we checked out within an hour. The main desk couldn’t check us out as their manager had left already We booked this villa through Airbnb and the host refused to refund us ANYTHING! We had to lodge a case directly with Airbnb to get our money back and even that, was a challenge within itself This resort has a LOT of potential however, it has a LOT of work that needs to be done in order to be able to host guests safely! We were fortunate enough to find different accomodation at nearly midnight but if someone else whom may have been elderly or a child been forced to stay here due to no other choice, they could get severely sick and potentially hospitialised so this is why I am writing this review to warn anyone to avoid this resort for your own health and safety! Please please, use your hard earned money and book it elsewhere!
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Date of stay: August 2018Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$67 - US$91 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Bellevue Heritage
LOCATION
IndonesiaBaliNusa Dua PeninsulaNusa Dua
NUMBER OF ROOMS
70
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Frequently Asked Questions about Collection O 5 Bellevue Heritage
Which popular attractions are close to Collection O 5 Bellevue Heritage?
Nearby attractions include Bali Smart Tours (1.2 km) and Master Bali Tour (0.9 km).
What are some of the property amenities at Collection O 5 Bellevue Heritage?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Collection O 5 Bellevue Heritage?
Top room amenities include a kitchenette, air conditioning, and an additional bathroom.
What food & drink options are available at Collection O 5 Bellevue Heritage?
Guests can enjoy an on-site restaurant and barbeque facilities during their stay.
Is parking available at Collection O 5 Bellevue Heritage?
Yes, free parking is available to guests.
What are some restaurants close to Collection O 5 Bellevue Heritage?
Conveniently located restaurants include The Public Gourmet, XO Burger Bali, and Warung Kampung Kita.
Are there opportunities to exercise at Collection O 5 Bellevue Heritage?
Yes, guests have access to a pool during their stay.
Does Collection O 5 Bellevue Heritage have airport transportation?
Yes, Collection O 5 Bellevue Heritage offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Collection O 5 Bellevue Heritage?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Collection O 5 Bellevue Heritage?
The staff speaks multiple languages, including English and Indonesian.
Are there any historical sites close to Collection O 5 Bellevue Heritage?
Many travellers enjoy visiting Blanjong Inscription (13.4 km) and Pura Dalem Sakenan Serangan (14.5 km).