We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Mercure Resort Sanur

TripAdvisorUS$75*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$75*
Compare best prices from top travel sites
and 10 more sites!
Professional photos
Mercure Resort Sanur
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

2,193 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Mercure Resort Sanur
See the most recent reviews
Showing 1,464: English reviews
Avoca Beach, Australia
Reviewed 4 weeks ago

We have been long term visitors to Mercure Sanur. In fact we have been staying there since 2004. You can always expect a few "Indonesian frustrations" but you would get them anywhere. We stayed for five nights this week en route back to Australia. Our frustration was that the hotel driver failed to collect us at the airport. Not such...

 Report
Helpful?
Thank dlog
Legian, Indonesia
Reviewed 5 weeks ago

We were a family of four. It was awful. The rooms were black of how dirty they were The breakfast was tiny and the little bit there was, the eggs were technically raw. They were full bloody disgusting salt. The room service was so rude just because we were dark skinned. The beach was full of plastic. The pool was...

 Report
Helpful?
2Thank amandabrooks0305
MercureResortSanur, General Manager at Mercure Resort Sanur, responded to this review

Dear Amanda Brooks, Thank you for taking the time to share your experience during your stay at Mercure Resort Sanur. I take note in regard of your feedback about room and beach cleanliness, This season we have increase the cleaning work on the beach as in the weather transition period we notice there are more seaweed and trashes come to...

Denpasar, Indonesia
Reviewed 20 April 2017 via mobile

Stay 3 nights during Galungan Balinese Special Day. This resort is totally best place for relaxing. I love very much the tropical garden and feel like stay in original Balinese Village. It has beach, 2 swimming pool, and of course spa facilities with competitive rates. This hotel is absolutely AWAY from crowded. One more plus from this hotel is shuttle...

 Report
Helpful?
Thank Balisweet
Nashville, Tennessee
Reviewed 19 April 2017

First the positive: good AC in the room... There is a beach with calm sea. The beach itself is not particularly impressive in spite of the beachcomber efforts​ to keep it clean. The water is very shallow for long distance, great for small kids. We only took the breakfast and it was ok. Croissants were a little soggy, omelette greasy...

 Report
Helpful?
Thank Fetustician
MercureResortSanur, General Manager at Mercure Resort Sanur, responded to this review

Dear Philippe Jeanty, Thank you for taking the time to share your experience at Mercure Resort Sanur. I’m glad to know that you are comfortable with the room during your stay. Following your feedback on separate email , I regret to know that our breakfast is not up to your expectation. I have addressed it with my Chef as well...

Bandung, Indonesia
Reviewed 16 April 2017 via mobile

First time i visit this hotel, i amazed with the building of the room. The building is so unique, just like traditional house of Bali or something. Hotel area so wide with many facility, but unfortunately they're not provide gym center. Beside they have jogging track, rent bicycle, 2 outdoor swimming pool, and garden for Yoga. Location of the hotel...

 Report
Helpful?
2Thank melsianaputri
Alvechurch, England
Reviewed 14 April 2017 via mobile

Nice hotel in one of the quietest parts of Bali Really comfortable bed, so many hotel beds are too firm which are suitable for big heavy people We're not all 280 pounds! Excellent breakfast buffet but the restaurant seemed to struggle to cope when it was close to full We had a 6.4 earthquake which was an experience never to...

 Report
Helpful?
Thank SteveRDay
Melbourne, Australia
Reviewed 13 April 2017

We stayed as a couple in mid March 2017 at Mercure Sanur. Upon arrival we didn't like our room, Deluxe King which we had upgraded at booking. It was dark and felt like we were in a hole (room 122). We spoke with Management and they were beyond helpful and moved us to a family suite (no extra cost) for...

 Report
Helpful?
4Thank andreajeanette08
MercureResortSanur, General Manager at Mercure Resort Sanur, responded to this review

Dear andreajeanette08 Thank you for taking the time to share your experience during your stay at Mercure Resort Sanur. We pleased to know that you have a pleasant stay with us. Its feels great to hear that you were love the new room (184) and you were felt satisfied with the friendliness of our staff, hotel service and facilities. Your...

Ede, The Netherlands
Reviewed 11 April 2017

In March we stayed for the sixth time 4 weeks at Sanur Mercure (we are pleased "repeaters"). This year was great again: - Very friendly staff (reception, restaurant (breakfast), garden and housekeeping). - beautiful beach with lots of trees and little umbrellas (but every year more broken sunbeds...) - Good breakfast (only those broken coffee machines ...) - Beautiful gardens...

 Report
Helpful?
Thank Larstiaan
wollongong
Reviewed 10 April 2017

Stayed at Mercure Sanur for 1 night as a stop over between flying into Bali and leaving Sanur the next morning on a fast boat to Nusa Lembongan. I am a Platinum Accor member and have stayed in dozens of Accor hotels throughout AsiaPac for business and leisure, but hadn't stayed at Mercure Sanur before and thought it would be...

 Report
Helpful?
1Thank lynWollongong
Negom
Reviewed 10 April 2017 via mobile

We really had a nice stay at the resort. Our room was very big, clean and cool. The staff was very friendly and helpful. The breakfast buffet was really good, I would recommend the omelettes! On the opposite side of the hotel is a really nice restaurant. The nachos were to die for. We had a wonderful stay in Bali...

 Report
Helpful?
Thank Soof V
MercureResortSanur, General Manager at Mercure Resort Sanur, responded to this review

Dear Soof V, Thank you for taking the time to share your experience during your stay at Mercure Resort Sanur. We glad to know that you have lovely stayed with us where you felt satisfied with our room cleanliness, staff friendliness, and our breakfast. I highly appreciate that you would like to recommend our omelets, your feedback have been shared...

1,698 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1482)
Viewed
Hotel & Grounds (282)
Viewed
Pool/Beach Area (279)
Viewed
Room/Suite (178)
Viewed
Bathroom (55)
Viewed
Dining (53)
Viewed
View from Room (41)
Viewed
Family/Play Areas (8)
Viewed
Business Centre/Function Rooms (7)
Viewed
1:32
Videos (1)
Viewed
Other (578)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (161)
Viewed
Amenities (34)
Viewed
Beach (11)
Viewed
Deluxe Room (26)
Viewed
Nakula Pool (12)
Viewed
Dining (13)
Viewed
Sahadewa Pool (5)
Viewed
Superior Room (20)
Viewed
The Hotel (40)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (55)
Viewed
Pool/Beach Area (3)
Viewed
Room/Suite (15)
Viewed
Bathroom (1)
Viewed
View from Room (1)
Viewed
Dining (6)
Viewed
Hotel & Grounds (10)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (18)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these Sanur hotels
0.3 km away
Prama Sanur Beach Bali
0.6 km away
Puri Santrian
Puri Santrian
#16 of 76 in Sanur
2,182 reviews
2.0 km away
Sanur Paradise Plaza Suites
Show Prices
Show Prices
Show Prices
2.5 km away
Griya Santrian
Griya Santrian
#15 of 76 in Sanur
1,464 reviews
2.7 km away
Kejora Suites
Kejora Suites
#6 of 76 in Sanur
481 reviews
2.2 km away
Swiss-Belresort Watu Jimbar
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Free Parking
  • Room Service
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
Sand Beach Club & Restaurant
Sand Beach Club & Restaurant
Cuisines: Seafood, Asian, Indonesian, International, European
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Babysitting
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Mercure Resort Sanur Bali, a resort with contemporary Balinese design featuring 189 guest rooms in 41 Balinese cottages with traditional thatched rooftops. Each guest room has it’s own private balcony overlooking the tropical garden. Only 20 minutes away from the Ngurah Rai International airport. Has a direct access to a white sand beach. A stone pathways will lead you around 5 hectares luscious tropical garden, with its fragrant trees, towering palm and coconut tress, and more than 100 species of flora.A perfect place to relax while experiencing the beauty of Bali’s unique culture. ... more   less 

Additional Information about Mercure Resort Sanur

Address: Jl. Mertasari | P.O. Box 3476, Sanur, Denpasar 80034, Indonesia
Region: Indonesia > Bali > Denpasar > Sanur
Price Range: $87 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Resort Sanur 4*
Number of rooms: 189
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Hotels.com, Booking.com, Hotwire, ACCOR, Expedia, Orbitz, Cancelon, TripOnline SA, Priceline, Cheap Tickets, Hotel.de and HotelQuickly so you can book your Mercure Resort Sanur reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Resort Sanur Hotel Sanur
Mercure Hotel Sanur
Accor Hotel Sanur
Mercure Resort Sanur Bali
Hotel Style:
#14 On the Beach Hotel in Sanur
#17 Romantic Hotel in Sanur
#18 Spa Hotel in Sanur
#18 Luxury Hotel in Sanur
#18 Family Hotel in Sanur
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Mercure Resort Sanur staff and other travellers.
80 questions
Ask a question

See all questions (80)

Questions? Get answers from Mercure Resort Sanur staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Most rooms have easy access to dining areas and beach.”
875heleng, 25 May 2017 | Read review
“Rooms on the upper floors are only accessible by two flights of stairs.”
fromthetreetops, 24 May 2017 | Read review
“choose the rooms in the 200-300 bracket closest to the beach and restaurant”
U1687XVmichaeln, 21 May 2017 | Read review
“Stay in ground floor suites unless all roofs have been mended and water proofed”
U9786XMjohna, 17 May 2017 | Read review
“This district is very peaceful unlike Kuta which we did visit too. Stay here in Sanur.”
Aussie_abroad255103, 16 May 2017 | Read review
5 of 5
TripAdvisor
US$75* /night
View Deal
Expedia.com
Travelocity
Hotels.com
View all 13 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates