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Mercure Resort Sanur

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Mercure Resort Sanur
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2,042 Reviews from our TripAdvisor Community

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Showing 1,368: English reviews
Canberra, Australia
Reviewed 18 January 2014

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Helpful?
Thank Damian T
MercureResortSanur, General Manager at Mercure Resort Sanur, responded to this review

Bekasi, Indonesia
Reviewed 16 January 2014

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Thank Delta B
MercureResortSanur, General Manager at Mercure Resort Sanur, responded to this review

Paris, France
Reviewed 16 January 2014

The Mercure Sanur is in fact quite a big hotel, but you don't feel like it because the rooms are situated in small invidual houses with mostly four rooms, surrounded by a very beautfiul tropical garden with its own little temple. First we had booked for a shorter period, but we decided to stay longer. When we arrived our room...

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1Thank Whoopie89
MercureResortSanur, General Manager at Mercure Resort Sanur, responded to this review

Dear Whoopie89, Thanks for taking the time to post your review. Our Resort is in a great spot in Sanur with our beachfront location, restaurant and water sport activities. I will follow up with our chef who returns from leave next week on your comments and others post recently. General Manager Mercure Resort Sanur

Elwood, Australia
Reviewed 14 January 2014

I stayed here from 24 Dec - 1 Jan and found this hotel to meet all expectations. We were on the second floor and had a great balcony that overlooked the beautiful manicured gardens. The rooms were quite large and contained a fridge and safe and super cold air con! The king size bed was the most comfortable bed I...

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2Thank TheHappyWandering1
MercureResortSanur, General Manager at Mercure Resort Sanur, responded to this review

Dear The happy Wander, Your posting on our Resort was very much appreciated and as a senior contributor to this site received by our team positively. We were all happy to know your whole family also enjoy their stay. General Manager Mercure Resort Sanur

Melbourne
Reviewed 14 January 2014

The resort is beautiful! The gardens are amazing! We loved the two pools - great fun and refreshing to swim in. The location is perfect - right on the beach. Very relaxing to sit on the beach lounges and enjoy the view. There is a lovely walk along Sanur beach. Ate at their restaurant for breakfast and dinner - food...

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2Thank queen_of_heartz
MercureResortSanur, General Manager at Mercure Resort Sanur, responded to this review

Dear Queen_of_heartz, Thank you for taking the time to post your review on your recent stay. The Resort is in a great location for walking or taking one of the new bikes to explore this side of the island and its many great sites and locally owned restaurants for which the staff are happy to point you in the right...

Newcastle, Australia
Reviewed 14 January 2014

We had 4 nights and found this to be a great family resort in a nice relaxed and quiet location. The staff were friendly and helpful , breakfast was high quality with excellent choice , nice swimming pool , pool and beach bars. Would also suit couples and retirees looking for a place away from the hustle and bustle of...

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Thank PC7368
MercureResortSanur, General Manager at Mercure Resort Sanur, responded to this review

Dear PC7368, Thank you for this review. If i needed to sell my Resort in 5 lines or less, i think you have done this for me. We look forward to welcoming you all back to Sanur on your next visit. General Manager Mercure Resort sanur

Perth, Australia
Reviewed 13 January 2014

Stayed btw Dec 27-31, 2013. On arrival, we were told our room wasn't ready and there will be an hour wait. We were handed a voucher to the Le Lounge for our welcome drinks. The staff at the bar wasn't the most welcoming or friendly, but the AC made up for it. An hour later we checked with reception only...

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1Thank Skyecougar
MercureResortSanur, General Manager at Mercure Resort Sanur, responded to this review

Dear Skyecougar, Thank you for this most in depth review. I appreciate the mention in your review and hope that i don't let you down with your most gracious comments. As i do with all reviews, i have shared this with team and we appreciate all aspects of your review. It was nice to read about our wifi and how...

Newcastle, Australia
Reviewed 12 January 2014

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Thank Ashley B
MercureResortSanur, General Manager at Mercure Resort Sanur, responded to this review

Auckland Region, New Zealand
Reviewed 12 January 2014

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Thank WithinThe4Seas
MercureResortSanur, General Manager at Mercure Resort Sanur, responded to this review

Perth
Reviewed 11 January 2014

The ''superior' room my wife and I stayed in was far from that. The bathroom was old with no hot water in the morning. The bedroom wardrobe area was totally inadequate resulting in my wife and I having to leave clothes in our suitcase. The 'children's area' was an absolute disgrace; cracked,broken and uneven concrete, the building shoddy. The free...

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Helpful?
Thank Robert B
MercureResortSanur, General Manager at Mercure Resort Sanur, responded to this review

Dear Robert B, Thank you for taking the time to post your review. As you have contacted our Executive Assistant for reasons on why you should stay an Accor Gold member after your stay, Ibu Pitri will contact you directly to respond. General Manager Mercure Resort Sanur

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Beachfront
  • Free Parking
  • Room Service
  • Spa
  • Bar/Lounge
About the property
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
Sand Beach Club & Restaurant
Sand Beach Club & Restaurant
Cuisines: Seafood, European, Asian, Indonesian, International
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Mercure Resort Sanur Bali, a resort with contemporary Balinese design featuring 189 guest rooms in 41 Balinese cottages with traditional thatched rooftops. Each guest room has it’s own private balcony overlooking the tropical garden. Only 20 minutes away from the Ngurah Rai International airport. Has a direct access to a white sand beach. A stone pathways will lead you around 5 hectares luscious tropical garden, with its fragrant trees, towering palm and coconut tress, and more than 100 species of flora.A perfect place to relax while experiencing the beauty of Bali’s unique culture. ... more   less 

Additional Information about Mercure Resort Sanur

Address: Jl. Mertasari | P.O. Box 3476, Sanur, Denpasar 80034, Indonesia
Region: Indonesia > Bali > Denpasar > Sanur
Price Range: $91 - $153 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Resort Sanur 4*
Number of rooms: 189
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Agoda, Hotels.com, Expedia, Odigeo, Priceline and ACCOR so you can book your Mercure Resort Sanur reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Resort Sanur Hotel Sanur
Mercure Hotel Sanur
Accor Hotel Sanur
Mercure Resort Sanur Bali
Hotel Style:
#12 On the Beach Hotel in Sanur
#17 Romantic Hotel in Sanur
#17 Luxury Hotel in Sanur
#18 Spa Hotel in Sanur
#18 Family Hotel in Sanur
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Resort Sanur staff and other travellers.
57 questions
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Questions? Get answers from Mercure Resort Sanur staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“deluxe rooms are really nice”
 of 5 bubbles carolnkym, 23 Nov 2016 | Read review
“Beach View was a fantastic choice.!!! A fine white sandy beach a dream of every holiday memories.”
 of 5 bubbles Dewa_David, 21 Nov 2016 | Read review
“Ground floor rooms give garden access.”
 of 5 bubbles Tripmaniac3, 21 Nov 2016 | Read review
“Ask for Ground floor if you want to sit out in a garden.”
 of 5 bubbles AutumnTour, 26 Oct 2016 | Read review
“No elevator to second floor rooms nor to reception from street.”
 of 5 bubbles travelhoundMaryland, 1 Oct 2016 | Read review
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