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Mercure Resort Sanur

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Traveller (1795)
Room & Suite (368)
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Overview
  • Excellent25%
  • Very good47%
  • Average19%
  • Poor6%
  • Terrible3%
Travellers talk about
“deluxe room”(99 reviews)
“private beach”(53 reviews)
“free shuttle”(50 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
Additional information
Offers from Mercure Resort Sanur
Offers & Announcements: UP TO 30% - EARLY BOOKING
Offers from Mercure Resort Sanur
Offers & Announcements: UP TO 30% - EARLY BOOKING
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,490)
There are newer reviews for Mercure Resort Sanur
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1,628 results
Traveller rating
432
727
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432
727
300
103
66
Show reviews that mention
All reviewsdeluxe roomprivate beachfree shuttleplenty of sunbedsbeach barlow tideegg stationwalk along the beachbuffet breakfastwelcome drinkrelaxing staysun loungersrestaurants and barsbeach sidepoolsbaligenius
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741 - 745 of 1,628 reviews
Reviewed 10 January 2015

Received an upgrade to a two bedroom room which we were very happy with and was very clean. Breakfast was very average but I guess this is expected within this price range of hotel. Both pools did not appear to be clear, especially the one...More

Thank sevosan
Response from MercureResortSanur, General Manager at Mercure Resort SanurResponded 12 January 2015

Dear Guest, Thank you for your review. Unfortunately we have had some difficulty with our internet provider and we have only now resolved some cabling and data issues. In regards to the pools, I agree with you and our engineering team are in the process...More

Reviewed 9 January 2015

Proximity to a clean and quiet beach, staff is caring, nice and accommodating Old hotel, clearly requires refurbishment Sanur is great for access to a clean beach (depends on your location), dive shops and photography toursMore

1  Thank MattP13
Response from MercureResortSanur, General Manager at Mercure Resort SanurResponded 12 January 2015

Dear Guest, Thank you for your review. Kindly be informed that upgrades and refurbishment are in the planning stage as we speak for 2015. Once again we thank you for your comments regarding your recent stay at Mercure Resort Sanur Bali. It is with a...More

Reviewed 9 January 2015 via mobile

I will riview with some point : Minus : *very late service for check in we must waiting for more than 45 munite without welcome drink :( bad experience * room is not clean specially in balcony its teribble * breakfast its funny as guest...More

Thank Lis H
Response from MercureResortSanur, General Manager at Mercure Resort SanurResponded 12 January 2015

Dear Guest, Thank you for your review and your plus and minus review. As a resort we strive to make every one stay memorable. As a team, we will look in to the comments. On behalf of hotel team, we wish to say thank you...More

Reviewed 8 January 2015

This was our second year at Mercure Sanur to celebrate New Years. We are a family of seven with teenagers and young adults. My wife and I stayed ten days and the remainder of family joined us for the final four days. The Mercure Sanur...More

Thank Danny C
Response from MercureResortSanur, General Manager at Mercure Resort SanurResponded 12 January 2015

Dear Guest, We are glad that you had a memorable stay at Mercure Resort Sanur and we really appreciate your positive feedback regarding all aspects of your stay. This has always been rewarding to hear such compliment since it will boost the spirit of our...More

Reviewed 5 January 2015

We stayed twice in the resort during our recent vacation. It is a good location to recuperate from your jetlag and also to spend the last days of your vacation. Both times we found our room clean, but we agree that the bathrooms need a...More

Thank vkxNederland
Response from MercureResortSanur, General Manager at Mercure Resort SanurResponded 7 January 2015

Dear Guest, We are glad that you had a memorable stay at Mercure Resort Sanur and we really appreciate your positive feedback regarding all aspects of your stay. This has always been rewarding to hear such compliment since it will boost the spirit of our...More

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About
Amenities
Top amenities
Restaurant
Beachfront
Free Parking
Free High Speed Internet (WiFi)
Room Service
Spa
Bar/Lounge
Pool
Hotel Amenities
Free Parking
Room Service
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Things to do
Restaurant
Spa
Bar/Lounge
Pool
Tennis Court
Outdoor pool
Details
Price range
US$65 - US$106 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 On the Beach Hotel in Sanur
#15 Family Hotel in Sanur
#17 Romantic Hotel in Sanur
#24 Luxury Hotel in Sanur
#24 Spa Hotel in Sanur
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$65 - US$106 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 On the Beach Hotel in Sanur
#15 Family Hotel in Sanur
#17 Romantic Hotel in Sanur
#24 Luxury Hotel in Sanur
#24 Spa Hotel in Sanur
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1795)
Room & Suite (368)
Pool & Beach (342)
Dining (87)
Amenities (34)
Family and Play Areas (10)
Business Centre & Event Rooms (7)
Questions & Answers
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Xmashcmc
6 May 2018|
AnswerShow all 4 answers
Response from paknasi | Reviewed this property |
Renovations are ongoing. Just ask to be accommodated away from renovations at time of booking.
1
Vote
anggaeins
17 April 2018|
AnswerShow all 9 answers
Response from Leigh G | Reviewed this property |
Use the Bluebird app, they will pick you up from the Hotel
0
Votes
Room Tips
"Most rooms are well located, though some near to the beach or main restaurant may be a little noisier."
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"Do not stay here. If you must, make sure to get a renovated room -- but these still have black mold problems."
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"The beach is spectacular"
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"obviously rooms with sea view are the best."
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