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Puri Santrian

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Traveller (2428)
Pool & Beach (716)
Room & Suite (400)
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Overview
  • Excellent52%
  • Very good34%
  • Average10%
  • Poor2%
  • Terrible2%
Travellers talk about
“club room”(226 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
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Reviews (2,484)
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Traveller rating
898
589
190
46
49
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LanguageEnglish
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898
589
190
46
49
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All reviewsclub roommezzanine restaurantpremier deluxe roomthe beach club restaurantbeach frontbalinese nightnew wingan upgradeour honeymoonfour poster bedmain poolswim up barclean beachprivate beacha ground floor roombeautiful resorthotel grounds
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21 - 25 of 1,772 reviews
Reviewed 3 weeks ago

Lovely low rise resort in very pleasant Balinese garden setting with beach access. At the risk of alienating young parents I have to say at our time of life the two child free pools are fantastic – there are two other pools including the larger...More

2  Thank Cobra53
Response from Santrian, Management at Puri SantrianResponded 3 weeks ago

Dear Cobra53 Thank you so much for the excellent review of your recent stay at Puri Santrian. We are glad to learn that your stay was a memorable one that you want to return again. We do hope so. Thank you also for the constructive...More

Reviewed 3 weeks ago via mobile

Spent 3 nights here with my sister. It was lovely, spotlessly clean and the staff were friendly. Breakfast was plentiful and I recommmend the Singapore Slings which were delicious!!! Pool areas were relaxed and with 3 to choose from they were never crowded. The hotel...More

1  Thank Haggischaser
Response from Santrian, Management at Puri SantrianResponded 3 weeks ago

Dear Haggischaser, Thank you so much for the very good and honest review of your recent stay at Puri Santrian. It's a pleasure to have you and your sister staying with us. We are glad to learn that your overall stay was amazing and we...More

Reviewed 4 weeks ago via mobile

We arrived direct from airport. Reception is within an open Bali rattan canopy with rattan furniture. Service was slow from reception but it’s Bali time (or jam karrot as they say here)! As we were walking to our room we were called back and given...More

Thank Ardva B
Response from Santrian, Management at Puri SantrianResponded 3 weeks ago

Dear Ardva B, Thank you for taking some time to share your review on TripAdvisor. First of all, we regret to learn that some of our services could not meet your expectation. We have noted the points of your complaints and surely will pass this...More

Reviewed 4 weeks ago

Stayed for 3 nights at the Puri Santrian. There are a lot of pros for this hotel, great location for shops and restaurants nearby, beachfront, gardens are traditional and beautiful, our top tiered room was large and pleasant. The cons for this hotel for us...More

2  Thank jennaPerth
Response from Santrian, Management at Puri SantrianResponded 4 weeks ago

Dear jennaPerth, Thank you very much for sharing review on TripAdvisor about your recent stay at our resort. We regret to learn that our services couldn't meet your expectation and didn't show as how the Santrian standard should be. We have highlighted your constructive comments...More

Reviewed 4 weeks ago

- On arrival they gave me a room with two single beds while I had booked a double bed. There was chaos about this for hours, I was on the phone with receptionists for hours. As a 'solution' they even tried to put sheets between...More

3  Thank Sarina W
Response from Santrian, Management at Puri SantrianResponded 4 weeks ago

Dear Sarina W, Thank you for taking some time to share your experience of your recent stay at Puri Santrian. It saddens us to know that you found our services below your expectation. We understand your frustration on the day of arrival on getting double-bedded...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Beachfront
Restaurant
Free Parking
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Adult pool
Outdoor pool
Details
Price range
US$103 - US$190 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Sanur
#9 Family Hotel in Sanur
#11 On the Beach Hotel in Sanur
#18 Luxury Hotel in Sanur
#20 Spa Hotel in Sanur
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$103 - US$190 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Sanur
#9 Family Hotel in Sanur
#11 On the Beach Hotel in Sanur
#18 Luxury Hotel in Sanur
#20 Spa Hotel in Sanur
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (2428)
Pool & Beach (716)
Room & Suite (400)
Dining (121)
Business Centre & Event Rooms (4)
Family and Play Areas (1)
Questions & Answers
Ask a question
Lee D
26 May 2018|
AnswerShow all 9 answers
Response from SRHansen4 | Reviewed this property |
Yes but it’s not very good. We were unable to FaceTime our kids but you would get service here and there.
0
Votes
Danielle T
28 March 2018|
AnswerShow all 6 answers
Response from swiftcarolann | Reviewed this property |
With having children, I would ask for a room closer to the front near the beach and the pool next to the restaurant that has a pool for children. I don’t think children are allowed in the Santrian Club area. I also don’t... More
2
Votes
Euanedwards
11 March 2018|
AnswerShow all 6 answers
Response from Alison C | Reviewed this property |
You only get club room benefits if you book club room. Hope this helps 😀
0
Votes
Room Tips
"Don't stay here fullstop"
Read review
"Get to the pool early."
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"Avoid Room 353 until they do something about the foul smell"
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"Premire Deluxe Room was quite nice with high celings and private pool."
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