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Puri Santrian

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Traveller (2452)
Pool & Beach (716)
Room & Suite (400)
Ratings and reviews
#25 of 84 Hotels in Sanur
Certificate of Excellence
  • Excellent51%
  • Very good34%
  • Average11%
  • Poor2%
  • Terrible2%
Travellers talk about
“club room”(226 reviews)
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What's included
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
Room Service
Family Rooms
Poolside Bar
Concierge
Spa
4 Star Hotel
The Puri Santrian Resort Hotel Sanur is situated along the coast of upscale Sanur on the tranquil south eastern end of the island. This family owned and operated hotel keeps within the Balinese tradition of warmth and generosity of spirit with our courteous and attentive staff devoted...
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Location and contact
Jl. Cemara 35, Sanur, Denpasar 80228, Indonesia
11.2 km to Ngurah Rai Airport
95 restaurants are within a 0.5 km radius
0.5 km from Sanur Beach
View nearby attractions and restaurants
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Reviews (2,498)
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592
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904
592
191
46
48
Show reviews that mention
All reviewsclub roommezzanine restaurantpremier deluxe roomthe beach club restaurantbeach frontbalinese nightnew wingan upgradeour honeymoonfour poster bedswim up barmain poolclean beacha ground floor roomprivate beachhotel groundsbeautiful resort
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31 - 35 of 1,781 reviews
Reviewed 28 May 2018 via mobile

Spent 3 nights here with my sister. It was lovely, spotlessly clean and the staff were friendly. Breakfast was plentiful and I recommmend the Singapore Slings which were delicious!!! Pool areas were relaxed and with 3 to choose from they were never crowded. The hotel...More

2  Thank Haggischaser
Response from Santrian, Management at Puri SantrianResponded 29 May 2018

Dear Haggischaser, Thank you so much for the very good and honest review of your recent stay at Puri Santrian. It's a pleasure to have you and your sister staying with us. We are glad to learn that your overall stay was amazing and we...More

Reviewed 26 May 2018 via mobile

We arrived direct from airport. Reception is within an open Bali rattan canopy with rattan furniture. Service was slow from reception but it’s Bali time (or jam karrot as they say here)! As we were walking to our room we were called back and given...More

Thank Ardva B
Response from Santrian, Management at Puri SantrianResponded 29 May 2018

Dear Ardva B, Thank you for taking some time to share your review on TripAdvisor. First of all, we regret to learn that some of our services could not meet your expectation. We have noted the points of your complaints and surely will pass this...More

Reviewed 25 May 2018

Stayed for 3 nights at the Puri Santrian. There are a lot of pros for this hotel, great location for shops and restaurants nearby, beachfront, gardens are traditional and beautiful, our top tiered room was large and pleasant. The cons for this hotel for us...More

2  Thank jennaPerth
Response from Santrian, Management at Puri SantrianResponded 25 May 2018

Dear jennaPerth, Thank you very much for sharing review on TripAdvisor about your recent stay at our resort. We regret to learn that our services couldn't meet your expectation and didn't show as how the Santrian standard should be. We have highlighted your constructive comments...More

Reviewed 23 May 2018

- On arrival they gave me a room with two single beds while I had booked a double bed. There was chaos about this for hours, I was on the phone with receptionists for hours. As a 'solution' they even tried to put sheets between...More

3  Thank Sarina W
Response from Santrian, Management at Puri SantrianResponded 25 May 2018

Dear Sarina W, Thank you for taking some time to share your experience of your recent stay at Puri Santrian. It saddens us to know that you found our services below your expectation. We understand your frustration on the day of arrival on getting double-bedded...More

Reviewed 23 May 2018

This was our 4th visit to the Puri Santrian. We love the location and ammenities. The wonderful staff always greet you with a warm smile and care for your every need. The gardens are beautifully manicured and are tradition Balinese. Relaxing on the day beds...More

Thank leighwalks
Response from Santrian, Management at Puri SantrianResponded 24 May 2018

Dear leighwalks, Thank you very much for taking some time to share an excellent review towards Puri Santrian. It was a pleasure to have you staying with us for the 4th time and glad to know that the overall stay was a memorable one. We...More

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About
Description
The Puri Santrian Resort Hotel Sanur is situated along the coast of upscale Sanur on the tranquil south eastern end of the island. This family owned and operated hotel keeps within the Balinese tradition of ...More warmth and generosity of spirit with our courteous and attentive staff devoted to making your stay with us one to remember Less
Hotel class
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Family
,
On the Beach
,
Luxury
,
Spa
Room types
Non-Smoking Rooms, Family Rooms
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Beachfront
Restaurant
Free Parking
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Adult pool
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Breakfast included
Fitness Centre with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Family
,
On the Beach
,
Luxury
,
Spa
Room types
Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Family
,
On the Beach
,
Luxury
,
Spa
Room types
Non-Smoking Rooms, Family Rooms
Hotel class
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Family
,
On the Beach
,
Luxury
,
Spa
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (2452)
Pool & Beach (716)
Room & Suite (400)
Dining (121)
Business Centre & Event Rooms (4)
Family and Play Areas (1)
Questions & Answers
Ask a question
TARPDR
13 July 2018|
AnswerShow all 4 answers
Response from Handoko T | Reviewed this property |
I would suggest to check with the resort. Although it has beach front but only very few ocean view rooms. Elevator is not available.
1
Vote
TARPDR
We are looking to visit Bali for our Ruby Wedding Anniversary Holiday (Sanur area has been recommended but open to suggestions) around 7th June 2019 for 2 weeks from the Uk (Flying from Manchester or Leeds Bradford) This hotel has been suggested but would like to know from visitors if it ticks all our boxes please? We are looking for a hotel that *Must be on a flat beautiful white sandy beach (not across the road) where you can walk safely into the sea *The hotel must be within walking distance to local bars, restaurants and shops etc. We like to spend part of our day lazing around on beautiful beaches (dose the hotel provide free Sunbeds and beach towels) and the other part going for a walk on the beach (would love a nice long beach with bars etc on) or exploring local shops, bars, culture etc I am a vegetarian so need to ensure vegetarian meals available. Are food and drinks expensive in the hotel and locally please? Any suggestions of trips / places to visit from the hotel? Do you think two weeks is too long to spend at the one location in Bali? Also what kind of weather can we expect, rain, winds, humidity, sun in June? Is there many mosquitos about? Thank you in advance for your time
13 July 2018|
AnswerShow all 4 answers
Response from Therese N | Reviewed this property |
Hi TARPDR I responded in great detail yesterday but it appears my answers didn’t get through. I read the other responses. I’ll try again. I think the resort is great. I didn’t have any meals besides breakfast inside the... More
1
Vote
Lee D
26 May 2018|
AnswerShow all 9 answers
Response from SRHansen4 | Reviewed this property |
Yes but it’s not very good. We were unable to FaceTime our kids but you would get service here and there.
0
Votes
Room Tips
"Beach Club is the best but pretty expensive.Cheaper rooms are still really good."
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"Don't stay here fullstop"
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"Get to the pool early."
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"Avoid Room 353 until they do something about the foul smell"
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