I took a long time looking for best option for a solo retreat in Bali and found many great comments about this property. I have to say, indeed, it was a fantastic stay. Starting from pre-arrival experience, making sure all my needs are met - whether I need transport or early check in, dietary preferences, even sending payment link out of working hours! Incredible! The hotel is located in a central location -mostly walking distance to wherever you need whether it is Yoga Barn or Monkey Forest, it is just amazing. Rooms: are very lovely. I stayed in Adiwana room and it has a beauty bathtub overlooking the forest - what could be better for your relaxation? Spacious balconies, where you could read, meditate or even do a yoga exercise by yourself. Have lovely big sofa where you can freely relax. Loved it. Spa: lovely facilities, great service and variety of treatments starting from relaxing massage to slimming options and different Ayurvedic treatments. I have to highlight flexibility of the staff who were always happy to assist with moving appointments, changing treatments based on your preference and do everything with a smile :) Pools: 2 lovely pools which are quiet private. Water very clean which is extremely important. Overlooking jungle ❤️ Service: all, literally, all the staff were incredibly friendly, supportive and paying attention to details. I felt like home! Big thank you to all the team. Important to notice, that leadership and management of the hotel is amazing as all the employees are working from their heart and that’s what makes a difference. Kitchen/restaurant: I have to say that I am veryyyy picky when it concerns food. I changed my menu over 5 times asking to change to vegetarian first, then no oil, only grills abs steam vegetables, then no potato, then juices detox, then back to mix of juices and food. Shortcut, they have been SUPER flexible with ANY request and were always in time. Food taste and quality is exceptional. I will definitely miss it. Thank you, HerbLibrary team who helped me with my goals! I would like to extend a separate thank you to few members of the team. Yani, spa manager, who was the first proper encounter that I had while arrived to the hotel after quick check in ( I did all formalities the day prior, for the check in). We had a lovely consultation and she told me immediately what my areas of improvement and concentrations should be. She is incredible. She fix my timings for all the treatments, gave her professional advise on everything, while she would still listen and take into consideration your thoughts and perceptions and give you an advise on the same. She was the one who has to amend my menu million of times, sharing with me the menus, ensuring that I was happy with everything, fixed my treatments that I was late for sometimes or sometimes wanted to replace ( I was on a wellness programme). She was just amazing and all her team was same nice, friendly, genuine and supportive. They made my stay. Lia, I am extremely grateful to this lovely duty manager who made all things possible. She was always checking on me whether I needed something during the stay. She spares good 30 minutes sitting with me, understanding what my preferences are and creating agenda for my activities, while allocating to me the BEST and sweetest person to be my guide - Wid. A huuuge thank you to Wid, who made my two activities days so MEMORABLE. He was not only being my tour guide, driver, photographer but also kept a very pleasant company for different topics and discussions. Whether getting a water for me in a long trip, getting towels while going to temple or many other small details, he is indeed a treasure of the hotel and Extremely attentive and supportive. To sum up, you can, definitely, find a cheaper stay in Ubud, how ever, for those who are looking for QUALITY service and experience - Adiwana resort is where you have to be.…
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.