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The Mansion Resort Hotel & Spa

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#56 of 186 Hotels in Ubud
Certificate of Excellence
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The Mansion Resort Hotel & Spa
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1,149 Reviews from our TripAdvisor Community

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Showing 847: English reviews
Jakarta, Indonesia
Reviewed 3 days ago NEW

amazing hotel, the breakfast was good, so much choice. The hotel's restaurant is stunning- we ate there for every meal (including room service) and the food was fantastic. In fact I'd have to say it was the best and most consistent hotel restaurant I've ever been to. great pools, The staff so friendly, Great service. This is a nice place...

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Helpful?
Thank Apple_bagus
lincolnshire
Reviewed 5 days ago NEWvia mobile

We stayed here from late Dec to Jan 2017. The hotel is amazing on entering, the staff are friendly and helpful. The rooms were a little dark but extremely spacious and cleaned every day. The pools and pool areas are great, maybe a few chipped tiles etc as previous people pointed out, but it's really minor to the hotel, weather...

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Helpful?
1Thank HettaLincolnshire
MansionBali, Manager at The Mansion Resort Hotel & Spa, responded to this review

Dear HettaLincolnshire, Warm greetings from The Mansion Resort, and thank you for taking the time to write about your stay with us. We are happy to hear that you enjoyed the pools are the area, as well as your spacious room and breakfast. We have taken note regarding it being a bit dark, and will work to improve the lighting...

Reviewed 1 week ago NEWvia mobile

Really beautiful hotel. The best in Ubud! Perfect food, perfect people, romantic and clean. A place to relax and enjoy the incredible atmosphere of this magical island. It's nice also the location for doing different excursions.

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Helpful?
1Thank Edoardo P
MansionBali, Manager at The Mansion Resort Hotel & Spa, responded to this review

Dear Mr Edoardo P, Warm greetings from The Mansion Resort, and thank you for taking the time to review your experience with us. We are truly humbled to read your review. We wish you the best and look forward to welcoming you back! Kind regards, Management

Reviewed 1 week ago

Are you driving in Bali??? it is Amazing traffics(CHAOS). How ever you're lucky to have hotel's staff to pick you up and drop you off anywhere you want go in Bali with a low fee. I had read some negative review i have to agree what is about, but you have to remember the value you have at The mansion...

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Helpful?
Thank Dd N
MansionBali, Manager at The Mansion Resort Hotel & Spa, responded to this review

Dear Dd N, Warm greetings from The Mansion, and thank you for taking the time to share your experience with us. We aim to provide a unique experience for our guests and hope that we have achieved that for you. We thank you again for your stay, and hope to have the opportunity of welcoming you back. Kind regards, Management

London, United Kingdom
Reviewed 1 week ago via mobile

Upon arriving at the gates you pass security guards to give the feel your entering somewhere royal and grand, you will feel excited and taken back by the mansion's initial appearance, but sadly, that's where it all stops. We was initially upgraded to a grand deluxe room, which I'm sure in any case is amazing, but we felt our upgrade,...

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1Thank Beck09
MansionBali, Manager at The Mansion Resort Hotel & Spa, responded to this review

Dear Ms ‘beck09’, Warm greetings from Ubud, and thank you for taking the time to write your review. We do take our guest’s review seriously, and we would like to take this opportunity to respond. First of all, we are sorry that we cannot refund your nights as you continued to stay with us. We have already confirmed refund for...

Melbourne, Australia
Reviewed 1 week ago

First of all - it loses the 1 star because of the food and the shower, but everything else is 5 star (well sort of) When you first arrive at the Mansion, it's like walking into a movie. Beautifully kept grounds, water features, and this big great mansion looking hotel. We were impressed straight away. We arrived earlier than check...

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2Thank BryceFlan
Sydney, Australia
Reviewed 1 week ago via mobile

My husband and I spent a night at The Mansion and I could not fault their service. We stayed in Wishnu room and it honestly made us feel like we were literally staying in a room at a mansion. The staff were very friendly and the General Manager ensured we were well looked after, making our experience a memorable one....

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Thank illusion9
MansionBali, General Manager at The Mansion Resort Hotel & Spa, responded to this review

Dear illusion9, Warm greetings from Ubud, and thank you for taking the time to share your experience here. We are happy to read that you had a memorable stay, enjoying your room, food and wine. We do look forward to welcoming you back. Kind regards, Mgmt

London, United Kingdom
Reviewed 2 weeks ago

We stayed here because our friends recommended it, and we got to experience their new year's party... we really enjoyed our stay. we booked a villa residence, and got a bungalow with semi open bathroom. reception also told us they have the villa residence with enclosed bathroom. the room is warm, wooden room giving a unique feel to it. Staff...

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Thank 1975LS1975
MansionBali, General Manager at The Mansion Resort Hotel & Spa, responded to this review

Dear 1975LS1975, Warm greetings from Ubud, and thank you for taking the time to share your experience here. We are happy to read that you had a memorable stay, enjoying the ambiance of our resort, and ringing in the new year with us. We do look forward to welcoming you back. Kind regards, Mgmt

London, United Kingdom
Reviewed 2 weeks ago via mobile

Quite how this qualifies as a 5 star hotel is beyond me. The whole place feels tired. Faded pictures, broken fixtures, broken furniture, reception cluttered with random bits of furniture. Pool 'bar' is ramshackled collection of faded furniture full of faded products. Whole place Feels like a forgotten relic from the past, way past its glory days, in desperate need...

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2Thank Russel C
Hong Kong
Reviewed 2 weeks ago

My family spent Xmas and New Years at the Mansion in Ubud. I have to say it was the best time we had! Before this I stayed in Sanur Beach area... this was heaven compared to where we stayed before. This place is straight out of a fairytale book, beautiful interior, amazing pools, very friendly staff and they have a...

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Thank mogura80

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
Food & drink at the hotel
Indochine Restaurant
Indochine Restaurant
Cuisines: Asian, Indonesian, French, Fusion, Vietnamese
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Mansion Hotel & Spa is one of Bali's rare gems. Set in a tropical lush green park estate, it offers outstanding hospitality and the extensive facilities of a luxury resort. The Mansion is a registered five stars luxury hotel. The Mansion is situated in the artist community of Penestanan on the Sayan Ridge just a few minutes drive from the centre of Ubud, the island's cultural centre. The Mansion Resort has been nominated by the prestigious Conde Nast Traveler as the World's 100 Best New Hotel, 2004 Hot List, is selected by Luxury Group since 2006, and is choosen by National Geographic Traveler Indonesia as one of 20 favourite hotels, may 2010. Hotels were chosen throughout Indonesia based on the following criteria: service; unique hotel personality; environment and social awareness; online booking facilities; architecture and views; safety and security; value for money. Heaven & Earth Spa at The Mansion Resort has been awarded by the prestigious "World Luxury Spa Awards" as "Best Luxury Hotel Spa - Country Winner 2011" and "Best Luxury Medical Spa - Country Winner 2012" , and was recently selected by Conde Nast Johansens 2013 in its epicurean collection of Luxury Spa. Experience the ultimate in massage and healing rituals at Heaven & Earth, The Mansion's celebrated spa facility. Treatments are drawn from the most traditional therapies to the most comprehensive selection of modern medical spa therapies to rekindle your Body, Health, Beauty, Mind & Senses. Guests at The Mansion can enjoy a unique culinary experience reminiscent of classic dining ambiance. In an ornate setting, perfect for celebrating a special occasion or important announcement, dining at The Mansion offers the ultimate in ambience, service and attention to detail. At Indochine, savour the unique combination of Asian & Continental nouvelle cuisine, an ideal location for a select dinner or gathering. Cafe La Terrace offers a casual menu in an airy conservatory, decorated with an impressive array of art selected from The Mansion's private collection.Sia Pacific region. ... more   less 

Additional Information about The Mansion Resort Hotel & Spa

Address: Jl. Penestanan, Sayan, Ubud 80571, Indonesia
Region: Indonesia > Bali > Ubud
Price Range: $126 - $301 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Mansion Resort Hotel & Spa 5*
Number of rooms: 165
Reservation Options:
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Also Known As:
The Mansion Hotel Ubud
The Mansion Resort Hotel And Spa
Mansion Hotel Ubud
The Mansion Resort Hotel & Spa Ubud, Bali
Hotel Style:
#41 Family Hotel in Ubud
#44 Romantic Hotel in Ubud
#45 Luxury Hotel in Ubud
#50 Spa Hotel in Ubud
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Questions & Answers

Here's what travellers have asked, with answers from The Mansion Resort Hotel & Spa staff and other travellers.
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Questions? Get answers from The Mansion Resort Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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