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The Mansion Resort Hotel & Spa

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#61 of 195 Hotels in Ubud
Certificate of Excellence
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1 room 2 adults 0 children
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The Mansion Resort Hotel & Spa
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1,181 Reviews from our TripAdvisor Community

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Showing 864: English reviews
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Sao Paulo, SP
Reviewed 4 days ago NEW

It has a five star hotel qualification, but if I can't take a star out of it, I can, at least, say that for a five star hotel it still has to evolve a lot. The breakfast is weak, has no variety and the little it offers is of questionable quality (preparation). The staff is nice and friendly, but they...

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Thank andarilhoBR
Singapore, Singapore
Reviewed 1 week ago via mobile

We stayed for 4 nights in April in the Bima suites. A grand beautifully appointed room with spades of natural light and comfortable beds. The hotel is certainly unique and it's grounds and interior are laden with various paintings and artefacts all adding to the charm. The pool areas are generally good, we found 4 different pools but spent most...

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Thank cbrahm
windsor
Reviewed 1 week ago via mobile

We stayed here in our last few nights of our three week vacation. Cannot say enough about how pampered we felt. Beautiful grounds that are well kept and clean and so many beautiful pools to choose from. It's located inside the small village of Penestanan which has a personality of its own. The free shuttle makes it so easy to...

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Thank cndngirls
MansionBali, Manager at The Mansion Resort Hotel & Spa, responded to this review

Dear cndngirls, Warm greetings from The Mansion, and thank you for taking the time to share your experience. We are happy to read that you enjoyed your stay with us, and felt pampered at the end of your vacation. We hope to have the opportunity of welcoming you back! Best regards, Mansion Team

Adelaide, Australia
Reviewed 2 weeks ago via mobile

Worst hotel in Ubud. Terrible customer and room service. This is not a hotel for family with kids. The pools are not a very safety area, too many hazards for kids and adults inclusived. Breakfast average and too many bugs and mosquitos all around the rooms. Two days after we arrived, My daughter was bitten by mosquitos inside of our...

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Thank Betsi T
MansionBali, Manager at The Mansion Resort Hotel & Spa, responded to this review

Dear Betsi T, Warm greetings from Ubud, and thank you for taking the time to write. We regret that despite the many offerings we made for your family, it was never enough. We gave you a way out, by offering to refund your non-refundable night, however you chose to stay and still tried to ask for the refund after staying....

Aberdeen, United Kingdom
Reviewed 2 weeks ago

Stayed at this beautiful hotel for 3 nights.Staff were very pleasant and helpful.Grounds are stunning and everything is kept spotlessly clean.There are 6 pools so never a problem getting a sunbed.My only negative would be lack of powerpoints and places to hang or store clothes.We ate at the hotel every nice as food was excellent and reasonably priced

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1Thank theewens
Washington DC, District of Columbia
Reviewed 3 weeks ago

This hotel is a true gem. Grounds are huge and widespread (yet doesn't feel too big) that every time you walk and turn a corner you've found a new garden or pool. Service was great - staff could not have been more friendly to deal with. Internet was spotty one day back in our corner and shortly after the problem...

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1Thank Wheaties1980
Hong Kong, China
Reviewed 3 weeks ago

we arrived at night, and the grounds were lit up so beautifully. our room was nice, balinese style with outdoor bathroom... staff are so accommodating, and you can find many places to take pictures. many pools to find some relaxation. loved our stay and will stay again

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Thank evmarie12
Limerick, Ireland
Reviewed 18 March 2017 via mobile

We were volunteering nearby & got a day pass for the pool 50,000 idr. Great value for the facility, pool services and decent food and drinks considering the setting. Would highly recommend as a great area to chill and cool down if you are in the penestanan, Ubud area.

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Thank Kelly w
Cascais, Portugal
Reviewed 18 March 2017 via mobile

Wonderful staff on a perfect spot. A experience for live. All you can expect on really Bali. Very recommendable. The mystic ambience , the real food taste and the staff make of this place unforgettable.

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Thank PBernas
Reviewed 14 March 2017 via mobile

We stayed my wife and me 3 night at the Mansion. What an experience!! Hotel is beautiful, people are so kind and situation (5min shuttle) is perfect. We would come back to this hotel without any hesitation! Breakfast really good (international and indonesian. Restaurant is very good too, prices are higher than downtown but it is always the case in...

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Thank miguelp87
MansionBali, Manager at The Mansion Resort Hotel & Spa, responded to this review

Dear miguelp87, Warm greetings from The Mansion Resort, and thank you for taking the time to write about your stay with us. Our goal is to provide a unique experience during your stay, and we are happy to hear that you enjoyed it. We do hope to have the opportunity of welcoming you back to Ubud. Kind regards, Management

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
Food & drink at the hotel
Indochine Restaurant
Indochine Restaurant
Cuisines: Asian, Indonesian, French, Fusion, Vietnamese
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Mansion Hotel & Spa is one of Bali's rare gems. Set in a tropical lush green park estate, it offers outstanding hospitality and the extensive facilities of a luxury resort. The Mansion is a registered five stars luxury hotel. The Mansion is situated in the artist community of Penestanan on the Sayan Ridge just a few minutes drive from the centre of Ubud, the island's cultural centre. The Mansion Resort has been nominated by the prestigious Conde Nast Traveler as the World's 100 Best New Hotel, 2004 Hot List, is selected by Luxury Group since 2006, and is choosen by National Geographic Traveler Indonesia as one of 20 favourite hotels, may 2010. Hotels were chosen throughout Indonesia based on the following criteria: service; unique hotel personality; environment and social awareness; online booking facilities; architecture and views; safety and security; value for money. Heaven & Earth Spa at The Mansion Resort has been awarded by the prestigious "World Luxury Spa Awards" as "Best Luxury Hotel Spa - Country Winner 2011" and "Best Luxury Medical Spa - Country Winner 2012" , and was recently selected by Conde Nast Johansens 2013 in its epicurean collection of Luxury Spa. Experience the ultimate in massage and healing rituals at Heaven & Earth, The Mansion's celebrated spa facility. Treatments are drawn from the most traditional therapies to the most comprehensive selection of modern medical spa therapies to rekindle your Body, Health, Beauty, Mind & Senses. Guests at The Mansion can enjoy a unique culinary experience reminiscent of classic dining ambiance. In an ornate setting, perfect for celebrating a special occasion or important announcement, dining at The Mansion offers the ultimate in ambience, service and attention to detail. At Indochine, savour the unique combination of Asian & Continental nouvelle cuisine, an ideal location for a select dinner or gathering. Cafe La Terrace offers a casual menu in an airy conservatory, decorated with an impressive array of art selected from The Mansion's private collection.Sia Pacific region. ... more   less 

Additional Information about The Mansion Resort Hotel & Spa

Address: Jl. Penestanan, Sayan, Ubud 80571, Indonesia
Region: Indonesia > Bali > Ubud
Price Range: $108 - $267 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Mansion Resort Hotel & Spa 5*
Number of rooms: 165
Reservation Options:
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Also Known As:
The Mansion Resort Hotel And Spa
The Mansion Hotel Ubud
Mansion Hotel Ubud
The Mansion Resort Hotel & Spa Ubud, Bali
Hotel Style:
#41 Family Hotel in Ubud
#44 Romantic Hotel in Ubud
#47 Luxury Hotel in Ubud
#52 Spa Hotel in Ubud
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Questions & Answers

Here's what travellers have asked, with answers from The Mansion Resort Hotel & Spa staff and other travellers.
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Questions? Get answers from The Mansion Resort Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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