The Mansion Resort Hotel & Spa
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Jl. Penestanan, Ubud 80571 Indonesia
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Room & Suite (402)
Pool & Beach (347)
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A note from The Mansion Resort Hotel & Spa
Updated 27/05/20
About
#116 of 376 hotels in Ubud
Location
Cleanliness
Service
Value
Travellers' Choice
The Mansion is an iconic boutique resort with Balinese ambiance, full facilities, situated in the artist community of Penestanan on the Sayan Ridge, a few minutes from Ubud center. Set in a tropical lush green park estate with water features and multiple pools, the resort offers 150 rooms, from Deluxe to Penthouse Suites. Enjoy a living art at The Mansion.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Free shuttle or taxi services
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Infinity pool
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Airport transportation
Shuttle bus service
Taxi service
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Sun deck
Sun umbrellas
Butler service
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private balcony
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Business
Languages Spoken
Indonesian
Location
Full view
75Somewhat walkable
Grade: 75 out of 100
17Restaurantswithin 0.5 km
3Attractionswithin 0.5 km
1,617Reviews45Q+A100Room tips
Reviews
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- 73
- 56
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Popular mentions
This was a great hotel centrally positioned to visit all over Bali. The rooms were spacious and well designed. Cleanliness was of a very high standard. Yoga is a prominent part of the hotel with tracing courses happening all day long I’m not into yoga but didn’t effect my stay. The food was overall very good except breakfast which was limited. The staff were excellent and so friendly. They run a shuttle bus service to the main town which is really useful.
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Date of stay: February 2020
Cleanliness
Service
Sleep Quality
Room Tip: All the rooms are like mini villas and really comfortable.
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1 Helpful vote
Helpful
A gorgeous hotel with beautiful grounds, pools & fountains at every turn. My room (150) was first floor with an area of balcony looking out onto coconut palms and onr of the many pools - perfect. Yes its a little bit tired in places, could do with a lick of paint, but not surprising in this climate. La Palmiyra restaurant & pool area was idyllic. The staff were lovely, really helpful and friendly and the shuttle bus service was great, made popping into Ubud so simple. In town seek out the Campuhan Ridge Trail (hotel bus driver will drop you off at the start) a great walk with fabulous views and you can finish with a fresh coconut overlooking the terraces. Would love to go back.
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Date of stay: February 2020
Rooms
Service
Sleep Quality
Room Tip: Room 150 was perfect - 1st floor, area of balcony, very quiet.
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2 Helpful votes
Helpful
Response from The Mansion, General Manager at The Mansion Resort Hotel & Spa
Responded 1 Aug 2020
Dear ellebox58, Thank you for taking the time to share your experience at our resort. We are happy to read that you found our resort "gorgeous hotel with beautiful grounds, pools & fountains", and that the staff are lovely, really helpful and friendly. We are thrilled that you enjoyed our resort as we hoped, the greenery and relaxing atmosphere with the feel of traditional Bali. Thank you again, and we hope to be able to welcome you back soon. Best regards, Dewa
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+1
Stayed here 4 nights in January with my wife and 2 children. I found the setting of this hotel absolutely stunning, its a vert big complex and also has the feel of a tropical village. 6 amazing pools which when we were here we had mostly to ourselves, plenty loungers and seating areas to relax in whilst listening to the tropical birds and the sound of many water features. Our room was huge and spacious, located next to the sunshine pool, Air con was very good and a gigantic bed which we slept well in. The bathroom was of a good standard with a bath one of the biggest i have seen. house keeping was always carried out to an impeccable standard. Breakfast was very good and plentiful, all the usual choices available as well as a egg station to cook you whatever style of egg you want. I miss my Mi goreng and fried eggs every morning! good selection of juices available including super juices like fresh turmeric. The staff were very friendly and attentive, especially on reception, they were always on hand to help us with our two children as well if we were coming in or going out. I did find the staff on the poolside bar a little slow some days, I think a little bit further training would benefit them and the hotel in general. In conclusion out of the 3 hotels we stayed in Bali this was our favourite and one we will not forget. I would love to return one day.…
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Date of stay: January 2020
Location
Cleanliness
Service
1 Helpful vote
Helpful
Response from The Mansion, General Manager at The Mansion Resort Hotel & Spa
Responded 1 Aug 2020
Dear Craig M, Thank you for taking the time to share your experience at our resort. We are happy to read that you found our resort "absolutely stunning",a very big complex with also a traditional feel, and that the staff are very helpful and extremely friendly and polite. We are thrilled that you enjoyed our resort as we hoped, the greenery and relaxing atmosphere with the feel of traditional Bali. Thank you again, and we hope to be able to welcome you back soon. Best regards, Dewa
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We visited for the day. There are literally hundreds of staff. None of them are trained sadly. Want a drink at the pool? Walk to the bar and wake up 10 people to order it. Never seen anything like it. Amazing food and ambiance but the lack of training and support for the staff is incredible. Staff all sitting behind counters and bars etc. must go and rattle them for service. It feels like such an inconvenience. Pool service~ dirty dishes and bar wares left by the pool for hours at the same time the staff can’t find something to do. If they have a trained force this place will be amazing. Sadly not currently the case.
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Date of stay: February 2020Trip type: Travelled as a couple
Helpful
Response from MansionBali, Manager at The Mansion Resort Hotel & Spa
Responded 9 Feb 2020
Dear Jeff H, Thank you for visiting us last week. We are glad that you enjoyed the 'amazing food and ambiance', but regret that you find the staff lacking. After reading your comment, we looked into your visit... we see you visited with 2 other people, and attempted to use your resort credit at 2 different facilities... so we apologize for the flow of information regarding your credit being a little late. We hope that is not the cause of your bizarre experience. We literally don't have 'hundreds of staff'... but we do have trainees on the job, and staff who cater to the guests. As you spent maybe less than an hour at Sunkiss pool, we regret that you had to see the dirty dishes and bar ware that were not cleared up. We have spoken to the staff about clearing up whenever possible, and hope to avoid this happening to other guests. After reading your other reviews, it seems you only gave one positive rating during your stay in Bali. While we regret that you had a 'bizarre experience', we wish you are able to experience the warm service that our staff is known for. We hope you reach out to us should you wish to spend some time again at our resort. Otherwise, we hope you enjoyed your time in Bali. Best regards, Management
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The Mansion is very impressive because its a very big hotel with 6 differents swimming pools. The place is beatiful and relaxing. The room is very big too but the only problem is that a little old, so you can’t find a lot of power plugs and they are not near the bed.
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Date of stay: December 2019Trip type: Travelled with friends
2 Helpful votes
Helpful
PRICE RANGE
US$68 - US$131 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the mansion hotel ubud, the mansion resort hotel and spa, mansion hotel ubud
FORMERLY KNOWN AS
The Mansion Resort Hotel & Spa
LOCATION
IndonesiaBaliGianyar RegencyUbud
NUMBER OF ROOMS
149
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Claim Your Listing Frequently Asked Questions about The Mansion Resort Hotel & Spa
Which popular attractions are close to The Mansion Resort Hotel & Spa?
Nearby attractions include The Ayuna (0.3 km), Wayan Gama Painting (0.3 km), and Artha Bayu Wisata (0.3 km).
What are some of the property amenities at The Mansion Resort Hotel & Spa?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at The Mansion Resort Hotel & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Mansion Resort Hotel & Spa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at The Mansion Resort Hotel & Spa?
Yes, free parking is available to guests.
What are some restaurants close to The Mansion Resort Hotel & Spa?
Conveniently located restaurants include Moksa Plant-based Cuisine & Permaculture Garden, Cafe Vespa, and Sayan Terrace Cafe.
Are there opportunities to exercise at The Mansion Resort Hotel & Spa?
Yes, guests have access to a pool and a fitness centre during their stay.
Does The Mansion Resort Hotel & Spa have an airport shuttle?
Yes, The Mansion Resort Hotel & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Mansion Resort Hotel & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does The Mansion Resort Hotel & Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to The Mansion Resort Hotel & Spa?
Many travellers enjoy visiting Peliatan Royal Palace (2.0 km), Yeh Pulu Temple (3.9 km), and Pura Penataran Sasih (5.4 km).