This hotel was everything we could have dreamed of and more for our honeymoon. On arrival we were greeted with welcome drinks and made to feel like the most important people in the hotel! We were given an upgrade on our rooms as a surprise which was beyond amazing!! We had bed and breakfast for 7 nights, and ate several times in the on site restaurant. Nothing was too much trouble for any of the staff and the food was outstanding. The rooms were kept to an excellent standard of cleanliness, housekeeping was twice a day. The coffee machine and water in our room was restocked daily. The hotel organised trips for us which were reasonably priced, and were on hand for anything we needed.
Classy stylish hotel in a middle of Ubud at the beautiful location with the view to tropical forest. Peaceful. Friendly staff and delicious rich breakfast. With a Michelin star restaurant Aperitif that gives unforgettable gastronomic and service experience
Stunning hotel in Ubud! We stayed in 2 bedrooms Villa with a fantastic pool! Lot of space with great decoration. The Villa is completely new! Wonderful breakfast with delicious food. Also the food and wine menu for dinner was great! We’ll definitely come back!
We came for our honeymoon and stayed 4 nights. By far the best hotel experience we have ever had.. Room/pool- The private heated infinity pool overlooking the jungle was incredible, we went in 3x a day. We were upgraded to the Deluxe Terrace Villa which was beautiful. Massage- We had massages and they were incredible. They started with a delicious drink and by washing your feet with a cucumber water. Then you smell all of the essential oils and can mix scents based on if you want something relaxing or for sore muscles. Food- breakfast was excellent and they have fresh fruit juices. They also make a fantastic omelet. For a small delivery charge, you can have breakfast delivered to your room which we did the last morning. People- the warm, kind, and wonderful staff. Everyone was so welcoming and nice. The staff were part of what made the experience so great. Complimentary shuttle- great service, we had dinner in Ubud center of town every night. The car service made getting to dinner and getting home super easy Excursions/ airport transfer- this was the only area that I would not recommended. The price was incredibly high for airport transfer, more than other 5 star hotels we stayed at and much more than a taxi. Viceroy charged $68 usd before taxes. Taxi service is around $19.50 from the airport to Ubud. If we had know how overpriced Viceroy was, we would have used a taxi. Also the price for the hotel driver for waterfall/ temple tour and hotel rice patty tour was very overpriced. We paid $115 for 6 hours which is much more than hiring a taxi for the same amount of time ($40). Rice patty tour we paid $50 for two people. Honeymoon- they gave us a heart made of roses, welcome cake and rose petals bath. Overall it was a wonderful stay and we highly recommend the Viceroy, especially for your honeymoon!…
We stayed in a Vice Regal Villa for the first few days of our honeymoon, and could not have enjoyed in more. Amazing room, great service, and fantastic food. On the room, we loved how the terrace allowed us to enjoy the beauty of nature, but without being overwhelmed. We don't know how or why, but the level of critters in the outdoor areas of the terrace was extremely low compared to other places despite essentially being inside a forest environment. The staff were always super friendly and helpful without ever being intrusive. They couldn't have done better. The food was so amazing here! The highlights ... salads, croissant, mango trifle. They grow many of the vegetables for the salads, which makes them so so delicious. My wife and I were ordering salads like no one's business ... the veggies were the star for sure. The croissants were also a surprise. The number of layers, the texture, the butter ... WOW ... a huge amount of time and passion clearly went into these, and it shows. Better than any croissant I've had in Paris or elsewhere. Despite all this, I still would say the mango trifle was my favorite. The cream and mango combo gave my brain tingles ... indescribable ... you just have to try it for yourself. If you do go, and you're wondering if it's worth it to splurge on a meal at Aperitif, you won't regret it. They have set menus depending on your dietary preference. My wife and I went one evening and had the vegan menu. This was definitely one of the best dining experiences of my life. The service was impeccable, the chef accommodating (making my wife a special dish for one she had an aversion to), and the food was simply delicious. The attention to detail was evident in every aspect. A small thing I loved was the bottom of the soup bowls were slightly atilt to make it easier to get that last bite of goodness. So many small things like that that just gave it that heightened experience. Overall, I've been to many luxury hotels and resorts, and have to say Viceroy is in the top tier of my experiences. If you're wondering if you should go or not; go.…
We enjoyed a wonderful stay with our family at Viceroy Villas where we were made to feel welcome from the moment we arrived. The staff were really friendly, attentive and courteous without exception. We built up a great rapport with the drivers and Cascades restaurant staff who were particularly lovely and made a fuss of our two little grandchildren. Room service and cleaners were similarly very polite, the cleaners couldn’t have been more mindful of the babies if they were sleeping and tried to keep any disturbance minimal. Staff on the reception desk were really helpful when we left a wallet in a bar in Ubud (successfully retrieved the following day) and the infinity poolside staff were great. We loved the cycle ride to the paddy fields, temple tour and on-site massage which were arranged for us, and the food at Cascades (Balinese eggs Benedict is a must) was superb, as was the taster menu at Aperitif. The villas themselves were very comfortable and clean, the gardens well kept, and we loved having our own outdoor area with a pool. I highly recommend Viceroy Villas for a relaxing holiday in a beautiful setting. The staff all really promote their country and gentle culture and show a pride in their work. Thank you so much to Patrick and the team for making this a holiday to remember.…
I cannot put into words how beautiful it is. From the moment we arrived until we left, everything was just perfect. We stayed at Deluxe Terrace Villa with our little girl, the villa was spacious, coming with heated pool, large and comfortable bed, bath room was amazing with complete amenities inside, every little details were nailed it. The food is just the best at cascades and the service and all the staff was amazing. We had ordered the room service for our dinner, the food presentation and the taste itself were fantastic. Thanks for an unforgettable experience and hope to be back there one day.
Its a beautiful place with extremely nice villas. We got one of the new ones. The spa is great. Why wouldn’t i give it all stars: 1) just before this we stayed in Bulgari. Cannot compare with the service we got there. It will be unjust to give 5 stars to bulgari and then same to viceroy 2) the service of buggy’s and the complimentary drop (being subject to availability everywhere in the world) was not as competent and swift for us. 3) the service, though exceptional, was robotic. They give what you reasonably ask for but there is no human touch to the interaction. 4) the food is pretty average and since these are all pool villas, the common pool is a little disappointing. Though beautifully located, the pool itself is like me, out of shape! But certainly worth a stay if you are in Ubud! Actually it deserves more than 3 but the tripadvisor doesn’t have an option of 3 and half!…
Bali the island of Paradise has long been known. And only the devil made Bali a hell with bomb terrors. Believe that the truth will win, so book a room at Viceroy now. Viceroy has many 5-star rooms with various luxurious facilities and excellent service that really spoils the guests.
It is very difficult to think of enough adjectives to describe our amazing stay at the Viceroy Bali. From the moment we arrived to the moment we departed we were treated to the highest level of service, hospitality and luxury. So much so that we extended our stay. Waking up to the sounds of the jungle, leaping straight into our private pool and experiencing the wonderful food every day was a routine we very quickly fell in love with. We first stayed in a new 2 bedroom villa which was amazing. Private pool, enormous bedroom and bathroom with a beautiful view across the valley to the jungle. We entertained friends around the pool, and the in-house spa service for massages and manicures was excellent. The menu from Cascades is available in room, and has an excellent selection of different cuisines, including Indonesian. We highly recommend the nasi goreng, the soto ayam and the grilled zucchini pizza, which formed our staples while we were there. The last few nights we stayed in the Viceroy Villa with friends, which was next level. Nestled closer to the river you feel a part of the jungle. The staff are like one big family and were very helpful - we did tours with one of the drivers who had an excellent knowledge of the area and its history. The GM and owners are always around, are incredibly welcoming and always up for a chat if you like. We will definitely return, and perhaps we will have the common sense to book for longer in the first place next time. Thank you Viceroy Bali. L&M…
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