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Verona Palace Hotel

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#69 of 224 Hotels in Bandung
Certificate of Excellence
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95 Reviews from our TripAdvisor Community

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Showing 63: English reviews
Jakarta, Indonesia
Reviewed 4 weeks ago

Good room, good location, good staff, clean room, and value for money was stay in room 509, as transit hotel near by pasteur tol gate my family satisfy with hotel service and we will be back again, just keep it up more better in the future

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Helpful?
Thank Andrian A
yana_tambunan, Front Office Manager at Verona Palace Hotel, responded to this review

Dear Mr.Andrian Warmest Greetings from Verona Palace Hotel Bandung Thank you very much for sharing your amazing feedback at Tripadvisor I'm glad to hear that you like our service and facilities provided by our Staff, and I will make sure that we keep on improving on them to become even better. I am really thank you for your visit and...

Bandung, Indonesia
Reviewed 16 October 2016 via mobile

I stay in this hotel three times for the past two weeks. At first this hotel not really got my attention, but when i stay here for the first time i was amaze by size of the rooms, the amenities and the warm welcome. There is one amazing staff Ms. Reina who really friendly, helpful, and also informative. She accommodate...

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Helpful?
Thank Budi P
yana_tambunan, Front Office Manager at Verona Palace Hotel, responded to this review

Dear Mr.Budi, Warmest greeting from Verona Palace Hotel Bandung, I appreciated to thank you for your time to give us a feedback about our hotel in tripadvisor. And I glad that you are amaze with our facility and pleased with our staff ms.Reina who accommodate your request during stay at Verona Hotel. We wait for your next destination to come...

Reviewed 22 May 2016 via mobile

Despite of the location where we came in (located at thr back of gas station), all of the services was good. Using our complimentary voucher, We checked ini at midnight and it was our mistake to check in a day earlier than our reservation but they welcomed us. They even gave us room upgrade even just for one night to...

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Helpful?
Thank Amah A
yana_tambunan, Manajer Kantor Depan at Verona Palace Hotel, responded to this review

Dear Mrs.Amah Warmest greeting from Verona Palace Hotel Bandung, I personally thanked you for your time to give us a feedback about our hotel in tripadvisor. And I glad that you are pleased with our staff and our facility. I am really thank you for your visit and kind review. I am looking forward to welcome you and serves you...

Yogyakarta, Indonesia
Reviewed 12 February 2016

When we came they gave us free welcome drink, the staff also kind and humble. For the other values are cheap price, spacious room, really clean, and nice buffet breakfast. No complain at all, I think the minus just the location is behind the SPBU.

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Helpful?
Thank Penguin C
yana_tambunan, Manajer Kantor Depan at Verona Palace Hotel, responded to this review

Dear Penguin C, Warmest greeting from Verona Palace Hotel Bandung, I personally thanked you for your time to give us a feedback about our hotel in tripadvisor. And I glad that you are pleased with our staff and our facility. I am really thank you for your visit and kind review. I am looking forward to welcome you and serves...

Bandung, Indonesia
Reviewed 3 February 2016

Nice location, good price, nice and spacious room. At the same time, no hot water, very bad service from the front office. Bad room service selection too....... I felt the hotel is very quiet during weekday. Only one elevator works......When I checked in, the front office staff seems not in the mood when taking care the guest. Worst part is...

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Helpful?
Thank Polar773
Hans C, General Manager at Verona Palace Hotel, responded to this review

Dear Polar773, Warmest greeting from Verona Palace Hotel Bandung, I personally thanked you for your time to give us a feedback about our hotel in tripadvisor. And I glad that you are pleased with our spacious room. I have reviewed your comment and I am really sorry to hear that you were not pleased with our Front Office Staff and...

Reviewed 7 September 2015 via mobile

Stayed there for a night. It's very clean and definitely worth the price. Only booking.com refused my booking and I had to pay a higher rate... but still ok for that price doh ;) Nice and warming welcome at check-in!

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Helpful?
Thank Thomas H
Ichsan H, General Manager at Verona Palace Hotel, responded to this review

Dear Mr. Thomas H, I thank you very much for visiting and taking the time to share your good comment about Our hotel. It feels so great to receive your truly kind feedback. We are so pleased to hear from Our guests that they were happy and enjoyed their stay at Verona Palace Hotel. Please accept my sincere apology for...

Reviewed 18 August 2015 via mobile

I stayed at this hotel for 1 night only and I can say I love this hotel. Got the price at IDR395k or around US$30 per night without breakfast for superior room. This hotel is located behind a gas station, in front of a well known university in Bandung, so there's a lot of food stalls nearby, and it is...

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Thank Finna F
Ichsan H, General Manager at Verona Palace Hotel, responded to this review

Dear Ms. FInna S, I thank you very much for visiting and taking the time to share your good comment about Our hotel. It feels so great to receive your truly kind feedback. We are so pleased to hear from Our guests that they were happy and enjoyed their stay at Verona Palace Hotel. Please accept my sincere apology for...

Jakarta, Indonesia
Reviewed 13 August 2015 via mobile

Been here for the 1st time, i made resv through pegipegi and got best deal rate. This hotel is located at surya sumantri (pasteur area), and the location is so strategic. Around 5 min walking to exit toll pasteur, and nearby places we can find several cafe, foodcourt, bank/ATM, resto by walking. I got room no 308, the room was...

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Helpful?
Thank Hendryyo
Ichsan H, General Manager at Verona Palace Hotel, responded to this review

Dear Mr. Hardryo, Our many thanks on your choice to stay in Verona Palace Hotel. We are certainly very grateful and appreciate for the time you have provided to review our hotel. We are so pleased to hear from Our guests that they were happy and enjoyed their stay at this Hotel. I have reviewed your comment and allow me...

Jakarta, Indonesia
Reviewed 5 August 2015

very recommendation !! Friendly service , good food , clean rooms and a very pleasant atmosphere . I certainly will go back again to stay in the near future to bring the whole family . will not regret. and thanks to GM pak Ichsan is always assist when i stay here...

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Helpful?
Thank Budi M
Ichsan H, General Manager at Verona Palace Hotel, responded to this review

Dear Mr. Budi M, I thank you very much for visiting and taking the time to share your good comment about Our hotel. It feels so great to receive your truly kind feedback. We are so pleased to hear from Our guests that they were happy and enjoyed their stay at Verona Palace Hotel. Please accept my sincere apology for...

Jakarta, Indonesia
Reviewed 3 August 2015

i was stay on july 20 2015 good location not far from exit pasteur,cihamplas & dago, i like the concept and i am feel like stay in my second house, service, food and employee is very good if i will go to bandung again i will stay in this hotel..it's recomanded to you...cau..

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Helpful?
Thank Rudy M
Ichsan H, General Manager at Verona Palace Hotel, responded to this review

Dear Mr. Rudi M I thank you very much for visiting and taking the time to share your good comment about Our hotel. It feels so great to receive your truly kind feedback. We are so pleased to hear from Our guests that they were happy and enjoyed their stay at Verona Palace Hotel. Please accept my sincere apology for...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Verona Palace Boutique Hotel Bandung is a leisure three stars Hotel located in the heart of the city. We have 45 rooms, 5 meeting rooms, and comfortable Venesia Restaurant and Cafe. Our luxurious rooms will make you feel special, and we always want our customer to be our family. ... more   less 

Additional Information about Verona Palace Hotel

Address: Jln. Prof Surya Sumantri no. 36 | Bandung, Bandung 40164, Indonesia
Region: Indonesia > Java > West Java > Bandung
Price Range: $38 - $98 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Verona Palace Hotel 3*
Number of rooms: 45
Reservation Options:
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Hotel Style:
#4 Family Hotel in Bandung
#36 Spa Hotel in Bandung
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Questions & Answers

Here's what travellers have asked, with answers from Verona Palace Hotel staff and other travellers.
1 question
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5 months ago

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Questions? Get answers from Verona Palace Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Just try to get high floor and corner room”
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 of 5 bubbles Stefzzz, 10 Jul 2015 | Read review
“Deluxe Room”
 of 5 bubbles SariRachma, 15 Jun 2015 | Read review
“Choose High Floor and Quiet Room”
 of 5 bubbles clavi_bali, 18 Nov 2014 | Read review
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